Our Proven 6-Step Water Damage Restoration Method | SERVPRO® of Rock Hill & County

5/24/2021 (Permalink)

Our Proven 6-Step Water Damage Restoration Method

Discovering water damage has invaded your home is disappointing, but taking action right away is the most effective response.

That is why we are here 24 hours a day, so you can call us whenever you need to in order to report the damage and begin restoration. This is how our method works:

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
We are here 24 hours a day, so you can call us at any time to talk with one of our highly trained phone operators and fill us in on the details of the damage. With this information, we will assemble a response squad and get to you as soon as we can.

2. Inspection and Damage Assessment
Upon arriving at your home, we will immediately assess the area for any present safety hazards and address them to create a hazard-free environment. After that, we will do a full inspection of the damaged area to create a restoration plan for your situation.

3. Moisture Extraction
Allowing standing water to sit unattended is one of the biggest culprits of auxiliary damage after water moves in, so we get excess moisture out fast. We have a fleet of equipment to move hundreds of gallons of water at a time out of your home.

4. Dehumidifying and Drying
Once the excess moisture is removed, we will begin to pull moisture out of the air and surfaces with our dehumidifiers and drying tools. We want to do this quickly as mold can rapidly begin to grow if this moisture is not addressed.

5. Cleaning Belongings
After we have dried and dehumidified your air and belongings, we will clean and sanitize everything that has been impacted. Water damage can contaminate objects and lead to foul odors, so we take this precaution to make sure your home is safe.

6. Restoration and Repair
When you call us for restoration, you can be confident that we are with you every step of the way—including for cosmetic repairs that need to be done to restore your home. We can add new drywall, do paint work and any other finishing touches to truly restore your impacted areas.

If your home has been water-damaged, you can count on us to help. Call us ²⁴⁄₇ to get the process started.