Protecting Your Belongings: SERVPRO Team Cox's Expert Contents Services

3/12/2025 (Permalink)

Disasters don’t just damage buildings—they affect everything inside them, too. Whether it’s fire, water, mold, or storm damage, your personal and business belongings are often just as vulnerable as the structure itself. At SERVPRO®, we specialize in Contents Services, offering a comprehensive approach to restoring furniture, electronics, documents, sentimental keepsakes, and more.

Your belongings tell a story, and we’re committed to helping you preserve them. Our expert team is here to assess, clean, and restore your valuables, ensuring they’re handled with care and expertise throughout the recovery process.

What Are Contents Services?

Contents Services refer to the specialized process of evaluating, packing, cleaning, restoring, and storing personal or business property that has been affected by a disaster. This service is crucial following incidents such as:

• Fire and Smoke Damage – Soot, smoke, and high temperatures can cause irreversible damage without proper restoration.
• Water Intrusion – Floods, burst pipes, and leaks can lead to staining, mold growth, and deterioration.
• Mold Contamination – Mold can spread rapidly, affecting furniture, clothing, and porous materials.
• Storm Damage – Wind-driven rain, debris, and other storm-related hazards can compromise belongings.
• Biohazard Situations – Trauma scenes, sewage backups, and hazardous spills require professional decontamination.

The goal of our Contents Services is to recover, not replace, helping you retain as many of your possessions as possible.

Our Detailed Contents Restoration Process

At SERVPRO Team Cox, our Contents Services are tailored to each unique situation. We take a systematic, compassionate, and results-driven approach to handling your belongings.

1. Item Assessment and Pack-Out

Before restoration can begin, our team performs a thorough assessment of all affected belongings. We document:

• The type and extent of damage
• Items that can be restored versus those beyond repair
• A complete inventory with photographs

Once evaluated, we carefully pack and transport items to our secure facility for cleaning and storage, ensuring nothing is misplaced or further damaged in the process.

2. Advanced Cleaning and Restoration Techniques

Depending on the level of damage and material composition, we use specialized techniques, such as:

• Dry Cleaning – Removes light debris and prepares items for deeper cleaning.
• Wet Cleaning – Effectively removes heavy soot and water stains.
• Foam Cleaning – Used for delicate upholstery and fabrics.
• Ultrasonic Cleaning – Ideal for intricate items, including jewelry, small electronics, and collectibles.
• Abrasive Cleaning – Removes thick soot and residues from non-porous surfaces.
• Immersion Cleaning – Submerges items in cleaning solutions for thorough decontamination.

Each piece is handled with precision to maximize the chances of full restoration.

3. Electronics and Document Recovery

Fire, water, and mold damage can have severe effects on electronics and documents. Our technicians use advanced methods to salvage:

• Computers, televisions, and appliances
• Hard drives and storage devices
• Legal papers, books, and photographs

We employ freeze-drying for paper-based materials, as well as specialized drying chambers for electronics to prevent further deterioration.

4. Odor Removal and Sanitization

Eliminating lingering odors and bacteria is essential in the restoration process. Our techniques include:

• Ozone Treatment – Breaks down odor molecules from smoke and mildew.
• Hydroxyl Generators – Uses UV technology for safe, effective deodorization.
• Thermal Fogging – Treats deep-seated odors in furniture and fabrics.

Additionally, we use EPA-approved cleaning agents to sanitize all restored items, ensuring they are safe for use.

5. Secure Storage Until Return

For belongings that cannot be immediately returned to your property due to repairs or reconstruction, SERVPRO Team Cox provides climate-controlled, secure storage. Items remain cataloged and protected until your home or business is ready for their return.

Why Choose SERVPRO Team Cox for Contents Restoration?

When your personal or business belongings are at stake, you need a team that values their importance as much as you do. SERVPRO Team Cox offers:

1. Decades of Industry Expertise

Our trained specialists bring years of experience in fire, water, storm, and biohazard restoration, ensuring your items receive the highest level of care.

2. Compassionate, Customer-Focused Service

We understand that your belongings carry sentimental and financial value. Our team works with care and empathy, treating your possessions as if they were our own.

3. 24/7 Emergency Response

Disasters don’t wait, and neither do we. Our team is available around the clock to help secure your valuables and begin restoration immediately.

4. Insurance Collaboration for a Stress-Free Process

We work directly with insurance providers, streamlining the claims process and ensuring accurate documentation of restored or replaced items.

5. Local Commitment, National Resources

As part of the SERVPRO network, we have access to industry-leading resources while maintaining our commitment to serving Charlotte, Columbia, and surrounding communities.

Real Success: A Story of Recovery

Recently, our team responded to a house fire in Columbia where the homeowners feared they had lost everything. Family heirlooms, photo albums, and electronics were covered in soot and smoke damage. Thanks to our advanced restoration techniques, we successfully recovered over 85% of their belongings, bringing them peace of mind in the aftermath of devastation.

Let Us Help You Restore What Matters Most

When disaster strikes, don’t assume your belongings are beyond saving. SERVPRO Team Cox’s Contents Services are designed to give you the best chance at recovery—preserving not just items, but memories and peace of mind.

If you need professional contents restoration, cleaning, or storage, contact SERVPRO Team Cox today. We’re ready to help, one item at a time. Call us at 803-419-0470.