SERVPRO Team Cox: Trusted Restoration Services in Lincolnton, NC

10/18/2024 (Permalink)

When unexpected disasters strike in Lincolnton, NC, SERVPRO® is the name residents and businesses trust. With extensive experience, state-of-the-art equipment, and a commitment to the local community, we specialize in restoring properties to pre-damage conditions. Whether dealing with fire damage, water emergencies, storm-related destruction, or biohazard incidents, SERVPRO Team Cox offers comprehensive services with a focus on speed, care, and results.

As part of the Lincolnton community, we understand the unique needs and challenges of the area, from older homes to small businesses and industrial spaces. Our team is available 24/7 to respond quickly, helping homeowners and business owners restore their properties efficiently and get back to their normal routines.

Comprehensive Restoration Services in Lincolnton

At SERVPRO Team Cox, our goal is to restore both peace of mind and property. Whether you’re a homeowner dealing with water damage or a business recovering from a fire, we offer solutions tailored to meet your needs. Here’s a breakdown of our key service areas in Lincolnton.

1. Water Damage Mitigation and Restoration

Lincolnton is no stranger to weather events like thunderstorms and heavy rains, which can lead to flooding and water intrusion. A burst pipe or leaking roof can also cause significant damage if not handled promptly. Our water mitigation and restoration services ensure fast water removal, thorough drying, and complete restoration to prevent further issues.

Our Water Damage Services Include:

• Immediate water extraction and removal
• Drying with industrial-grade dehumidifiers and air movers
• Carpet and upholstery cleaning to remove water stains
• Content cleaning and storage solutions for personal belongings
• Inspection and restoration of damaged structures

When water damage occurs, time is of the essence. That’s why we prioritize rapid response, minimizing downtime for businesses and preventing further damage in homes.

2. Fire Damage Restoration and Repair

Fire can devastate a property within minutes, leaving not only physical damage but also emotional distress in its wake. SERVPRO Team Cox offers fire restoration services to help Lincolnton homeowners and businesses recover quickly. Beyond extinguishing flames, we address smoke damage, soot removal, and odor elimination, ensuring your property is fully restored.

Our Fire Restoration Services Include:

• Emergency board-up and roof-tarping to secure the property
• Soot and smoke residue cleanup using advanced techniques
• Odor removal with industrial-grade air scrubbers
• Cleaning and restoring furniture, fixtures, and valuables
• Full reconstruction services to rebuild damaged areas

Our team works closely with clients to develop personalized restoration plans, ensuring your property is restored efficiently and thoroughly.

3. Storm Damage Restoration

Lincolnton residents are no strangers to severe weather, from thunderstorms to strong winds. Storms can leave behind damaged roofs, shattered windows, and flooded interiors. SERVPRO Team Cox provides storm damage restoration services to help homeowners and businesses recover from weather-related destruction.

Our Storm Services Include:

• Emergency board-up and tarping services to secure properties
• Water extraction and structural drying to mitigate flood damage
• Temporary power solutions and equipment
• Debris removal and cleaning services
• Comprehensive reconstruction to repair structural damage

Our storm response team is on-call around the clock, ensuring fast response when storms cause unexpected damage. We are dedicated to restoring homes and businesses efficiently, helping the Lincolnton community recover from natural disasters.

4. Biohazard and Trauma Cleanup

At SERVPRO Team Cox, we also specialize in biohazard cleanup and trauma scene cleaning. Situations involving hazardous materials or biological contamination require professional handling to ensure safety and compliance with regulations. Whether it’s an accident, sewage backup, or chemical spill, our certified team provides discreet, compassionate service.

Our Biohazard Cleanup Services Include:

• Crime scene and trauma cleaning
• Hoarding cleanup and removal
• Decontamination of spaces exposed to hazardous materials
• Sewage backup cleanup and disinfection
• Chemical spill containment and cleanup

Our team follows strict industry protocols to restore properties to safe conditions while minimizing disruption.

5. Reconstruction Services

Once mitigation is complete, many properties require repairs or rebuilding. SERVPRO Team Cox offers comprehensive reconstruction services, providing seamless restoration from start to finish. Whether it’s a residential home or a commercial building, our experienced construction team ensures the job is done right.

Our Reconstruction Services Include:

• Minor repairs such as drywall replacement
• Roofing repair and replacement
• Flooring installation and refinishing
• Complete remodeling for fire- or water-damaged spaces
• Exterior work, including siding and window replacement

With Chad Stevens, our VP of Construction, leading the way, SERVPRO Team Cox guarantees high-quality craftsmanship and a smooth transition from cleanup to reconstruction. We work closely with clients to meet their timelines and budgets, ensuring the process is as stress-free as possible.

Why Choose SERVPRO Team Cox?

SERVPRO Team Cox stands out as a trusted leader in restoration services in Lincolnton. Here’s what sets us apart:

• 24/7 Emergency Response: We’re available around the clock to address your needs.
• Certified Experts: Our team is trained and certified to handle restoration with care and expertise.
• Comprehensive Solutions: From mitigation to reconstruction, we provide full-service restoration.
• Proactive and Prepared: We believe in being ready for any disaster, with the right tools and knowledge.

Serving Lincolnton with Excellence

When you choose SERVPRO Team Cox, you’re not just hiring a restoration company – you’re partnering with a team that genuinely cares about your property and your well-being. We are proud to advocate for our clients, working directly with insurance providers to make the restoration process as smooth as possible.

Contact SERVPRO Team Cox Today

If your home or business in Lincolnton needs restoration services, don’t wait. Contact SERVPRO Team Cox for prompt, professional help. Whether you’re dealing with water damage, fire loss, storm destruction, or biohazard incidents, our team is ready to assist.

Call us 24/7 at 704-393-7890 or visit our website to learn more about our services. We are proud to serve Lincolnton, helping the community recover and rebuild.

At SERVPRO Team Cox, we don’t just restore properties – we restore lives. When disaster strikes, you can rely on us to provide compassionate, results-driven service. Let us help you make it “Like it never even happened.”

Restoring Your Home After Storm Damage: SERVPRO Team Cox’s Expertise in Charlotte and Columbia

10/10/2024 (Permalink)

Storms are an unfortunate reality for residents and businesses in Charlotte, NC, and Columbia, SC. From severe thunderstorms to tropical storms and hurricanes, the potential for property damage is high when powerful storms sweep through these regions. When the skies clear, the aftermath can leave property owners with overwhelming damage, uncertain where to turn for help.

At SERVPRO®, we specialize in restoring homes and businesses after storms. With locations serving both Charlotte and Columbia, we know firsthand the toll that these storms can take on your property. Our experienced team is here to help you navigate the recovery process, providing the expertise and support you need to restore your property to its pre-storm condition.

Understanding the Impact of Storms

Storms in the Carolinas can cause a wide variety of damage, from wind-torn roofs and shattered windows to flooding that ruins floors and foundations. High winds can send debris crashing into structures, and torrential rains can result in water seeping into basements, crawl spaces, and other areas. The damage might range from minor inconveniences to significant structural issues, but no matter the extent, it requires immediate attention.

For businesses, storm damage can disrupt operations, lead to revenue loss, and leave employees in uncertain situations. Homeowners face similar challenges, with the added stress of potentially being displaced and dealing with personal losses. When faced with such devastation, knowing where to begin is key, and that’s where we come in.

Our Comprehensive Storm Damage Services

At SERVPRO Team Cox, we offer a full range of storm damage restoration services. Whether you’re dealing with wind damage, water damage, or debris left in the wake of a storm, our team is ready to respond.

Our primary storm damage services include:

• Emergency Roof Tarping and Board-Up: To prevent further damage after a storm, it’s crucial to secure your home. Our team can quickly install roof tarps and board up broken windows or doors to keep your property protected from the elements.
• Water Extraction and Drying: After heavy rains or flooding, standing water can cause extensive damage. We use advanced pumps and dehumidifiers to remove water and dry out affected areas quickly.
• Debris Cleanup: Storms often leave behind fallen trees, broken branches, and other debris. We will safely clear the debris from your property and remove any hazardous materials.
• Structural Repairs: Storms can weaken your home’s structure, requiring significant repairs. Our experts are equipped to handle everything from minor roof repairs to more extensive structural reconstruction.
• Contents Restoration: Many personal belongings can be salvaged after a storm. Our team has specialized equipment to clean and restore damaged items, such as furniture, electronics, and important documents.

Our Restoration Process

At SERVPRO Team Cox, we know that dealing with storm damage can be a stressful and confusing experience. That’s why we follow a streamlined, transparent restoration process to make things as straightforward as possible.

1. Initial Inspection and Damage Assessment

As soon as you contact us, we dispatch our storm damage team to your property. We conduct a thorough inspection to assess the scope of the damage and determine the most effective restoration plan.

1. Securing the Property

If necessary, we’ll perform immediate emergency services to secure your property. This includes tarping roofs and boarding up broken windows or doors to prevent further exposure to the elements.

1. Water Removal and Drying

Water damage is one of the most common consequences of storms, and if left untreated, it can lead to further structural damage. We remove any standing water and use industrial-grade dehumidifiers and air movers to dry affected areas.

1. Debris and Damage Cleanup

Our team will clean up any storm-related debris, including fallen trees, branches, and damaged building materials. We’ll also clean surfaces that have been affected by dirt, mud, or other storm-related contaminants.

1. Repairs and Restoration

Once the cleanup is complete, we shift focus to repairs. This can include everything from replacing damaged roofing to rebuilding walls, fixing windows, and restoring other structural components of your home or business.

1. Final Inspection and Walkthrough

Before we complete our work, we’ll walk through the property with you to ensure that everything meets your expectations. We’re committed to delivering quality service and ensuring that your property is fully restored.

Why SERVPRO Team Cox Is the Right Choice for Storm Restoration

Choosing a restoration company after a storm can feel overwhelming, but SERVPRO Team Cox stands out as a trusted partner in Charlotte and Columbia. Here’s why our clients continue to rely on us during their times of need:

• Rapid Response: Storm damage requires immediate attention, and we pride ourselves on our quick response times. We’re available 24/7 to provide emergency services when you need them the most.
• Local Expertise: With teams based in both Charlotte and Columbia, we have a deep understanding of the storm risks in the region. We know the common types of storm damage and are familiar with local building codes and regulations.
• Full-Service Restoration: From emergency tarping and water extraction to full structural repairs, we handle every aspect of the restoration process. Our team takes care of it all, so you don’t have to juggle multiple contractors or worry about coordinating different services.
• Customer-Focused Approach: At SERVPRO Team Cox, we put our clients first. We know how stressful storm damage can be, and we work with you every step of the way to make the restoration process as smooth as possible. Your satisfaction is our priority.

Preventative Measures: How to Protect Your Property Before the Storm Hits

While no one can predict when the next storm will strike, taking preventive measures can help protect your property and minimize damage. Here are a few tips to help safeguard your home or business before a storm:

• Regular Roof Inspections: Have your roof inspected regularly, especially before storm season. Loose shingles or weakened areas can make your roof more susceptible to damage from high winds or heavy rain.
• Clear Gutters and Drains: Clogged gutters and drains can lead to water backing up and flooding your home. Make sure your gutters are clear of debris and functioning properly before storm season begins.
• Trim Trees and Branches: Overhanging branches can break and fall during a storm, causing damage to your roof, windows, or siding. Regularly trimming trees near your property can help prevent this.
• Secure Outdoor Items: Before a storm, secure or store any outdoor furniture, grills, or other items that could be blown around by strong winds. These objects can become dangerous projectiles during a storm.
• Install Storm Shutters or Impact-Resistant Windows: For homes in hurricane-prone areas, consider installing storm shutters or impact-resistant windows. These can provide additional protection against flying debris.

Partnering with SERVPRO Team Cox for Your Storm Restoration Needs

At SERVPRO Team Cox, we’re more than just a restoration company—we’re your partner in storm recovery. With our experience, advanced equipment, and dedication to customer satisfaction, we’re here to help you through every step of the storm damage restoration process. From the initial cleanup to final repairs, we’ll make sure your property is restored to its pre-storm condition as quickly as possible.

Whether you’re a homeowner or a business owner in Charlotte or Columbia, don’t hesitate to reach out to SERVPRO Team Cox after a storm. We’re ready to respond quickly and provide the reliable, professional service you need to get your life back on track. Call us at 704-393-7890.

Recovering Together: How SERVPRO Team Cox Helps You Rebuild After Hurricane Helene

10/3/2024 (Permalink)

AP Photo/Stephen Smith

Hurricane Helene unleashed its full fury on the Carolinas, leaving widespread damage and uncertainty in its wake. From flooded homes and businesses to downed power lines and scattered debris, it’s easy to feel overwhelmed when faced with such devastation. At SERVPRO®, we understand that the aftermath of a storm is more than just about property damage—it’s about the emotional toll it takes on individuals, families, and communities. That’s why we’re here to help you recover and rebuild, every step of the way.

As a veteran-owned company serving Charlotte, Columbia, and surrounding areas, we know firsthand what it means to face a challenge head-on. When disasters strike, we don't just restore buildings—we restore lives. The road to recovery may seem long, but you don’t have to travel it alone. With SERVPRO Team Cox by your side, you can trust that your property and your well-being are in capable hands.

The First Steps After the Storm: Safety First

The moments following a hurricane are often filled with anxiety. Once the winds have settled and the floodwaters have receded, it’s natural to want to return to your property immediately. However, the storm may have left hidden dangers in its wake that could pose a risk to your safety.

Before reentering your home or business, keep these crucial safety tips in mind:

• Wait for Official Clearance: Don’t return to any property until local authorities have deemed it safe to do so. Hurricanes often leave behind unstable structures, downed power lines, and other hazards that could cause injury or further damage.
• Stay Clear of Floodwaters: Floodwater can be contaminated and may hide sharp objects or other dangers. Avoid wading through standing water whenever possible.
• Document the Damage: Once it’s safe to return, take photos and videos of the damage before making any changes. This documentation is critical for your insurance claims process.

We understand that returning to a damaged property is heartbreaking. That’s why SERVPRO Team Cox is here to guide you through the next steps. Your safety and peace of mind are our top priorities.

Rapid Response: Here When You Need Us Most

When disaster strikes, time is of the essence. The longer damage sits unattended, the more extensive it can become. That’s why SERVPRO Team Cox prides itself on being available 24/7, ready to respond as soon as you need us.

Our expert team will arrive on-site quickly, equipped with the tools and knowledge necessary to begin assessing the damage. We start with a comprehensive evaluation of your property, noting any visible damage as well as potential underlying issues. Whether it’s water damage from flooding, structural problems, or wind-related destruction, we are prepared to handle any challenge.

Storm Damage Restoration: Bringing Your Property Back to Life

At SERVPRO Team Cox, we offer a full suite of storm damage restoration services tailored to meet the specific needs of your home or business. Whether the damage is large or small, we approach each job with the same level of care, attention to detail, and commitment to excellence.

Here’s how we help restore your property:

1. Water Extraction and Drying

Flooding is often one of the most severe forms of damage caused by hurricanes. Standing water can weaken structures, ruin belongings, and lead to long-term issues if not addressed immediately. Our team utilizes state-of-the-art water extraction equipment to remove water quickly, minimizing the risk of further damage. Once the water is removed, we use advanced drying techniques to ensure that all affected areas are properly dried and stabilized.

2. Debris Cleanup and Removal

Hurricane Helene left streets littered with branches, shingles, and debris. Your property may be covered in wind-blown debris, which can complicate recovery efforts. SERVPRO Team Cox handles debris removal with efficiency and care, ensuring that your property is clean, safe, and ready for the next stage of restoration.

3. Structural Repair and Reconstruction

Severe storms can leave behind broken windows, damaged roofs, and compromised walls. In cases where the structural integrity of your home or business has been affected, we provide full-scale repair and reconstruction services. From patching up minor damages to rebuilding entire sections of your property, our skilled professionals are here to make sure everything is restored to its pre-storm condition—or better.

By working with SERVPRO Team Cox, you won’t need to worry about coordinating multiple contractors for different aspects of the job. We are a one-stop solution for your storm damage recovery needs.

Supporting You Through Insurance Claims

One of the most challenging parts of storm recovery can be dealing with insurance claims. After Hurricane Helene, many homeowners and business owners are facing the daunting task of working with their insurance companies to assess the damage and secure the necessary funding for repairs. We know how overwhelming this process can be, and we’re here to help you through it.

At SERVPRO Team Cox, we act as your advocate in the insurance process, ensuring that your claim is handled accurately and fairly. Here’s how we support you:

• Detailed Damage Documentation: We provide a complete report of the damage, complete with photos and assessments that your insurance adjuster can use to process your claim.
• Clear Communication: We communicate directly with your insurance company to ensure all necessary work is approved and funded.
• Updates Every Step of the Way: You’ll never be left wondering where your claim stands. We keep you informed throughout the entire process, giving you peace of mind during a stressful time.

We’re here to take the burden off your shoulders and make sure that you get the assistance you need to rebuild.

Rebuilding Together: Our Commitment to the Community

Hurricane Helene may have been a devastating event, but it also highlighted the resilience of our communities. At SERVPRO Team Cox, we believe that recovery isn’t just about restoring property—it’s about restoring hope. We’re not just a business; we’re your neighbors. We live and work in the same communities that were affected by this storm, and we’re committed to helping our friends and neighbors rebuild, stronger than before.

In times like these, it’s important to come together as a community. Whether you’re a homeowner who needs help getting your family back into your house or a business owner working to reopen your doors, SERVPRO Team Cox is here for you. We don’t just provide a service—we offer a partnership built on trust, expertise, and compassion.

Looking Ahead: Preparing for Future Storms

As we help you recover from Hurricane Helene, we also want to equip you with the knowledge and resources you need to be better prepared for future storms. The reality of living in the Carolinas means that hurricanes and severe weather are always a possibility. Now is the time to start thinking about how you can protect your home, your business, and your loved ones from the next big storm.

SERVPRO Team Cox recommends:

• Creating an Emergency Plan: Make sure your family knows where to go and what to do in the event of another hurricane.
• Regular Maintenance: Keep your roof, gutters, and windows in good repair to minimize the risk of storm damage.
• Investing in Flood Protection: Consider installing flood barriers or elevating critical utilities if you live in a flood-prone area.

We’re here to help you prepare, respond, and recover from any storm that comes our way. Together, we can build a safer, stronger future.

Trust SERVPRO Team Cox for Your Storm Recovery Needs

The road to recovery after Hurricane Helene may seem overwhelming, but with SERVPRO Team Cox, you’re never alone. We’re committed to being there for you from the moment disaster strikes to the final stages of rebuilding. With our experienced team, comprehensive services, and dedication to the community, we are your trusted partner in storm recovery.

Let us help you get back on your feet. Call SERVPRO Team Cox today at 704-393-7890, and let’s start rebuilding together.

We Take the “Stress” Out of Your Distress: A Guide to SERVPRO Team Cox Fire Restoration Services for Commercial Businesses

9/25/2024 (Permalink)

Experiencing a fire at your commercial property can feel overwhelming, with many factors to consider as you navigate the recovery process. At SERVPRO®, we understand the urgency and complexity of restoring your business to its preloss condition. As we observe Fire Prevention Month this October, let’s delve into how our comprehensive fire restoration services can help you efficiently recover from fire damage and minimize disruption to your operations.

1. Thorough Assessment and Documentation

Our fire restoration process begins with a detailed assessment of the damage. Using state-of-the-art 3D imaging technology, we document the extent of the damage to your property, which aids in creating accurate estimates and restoration plans. This imaging is crucial for assessing structural and content damage and addressing all affected areas. 

2. Comprehensive Structural Restoration

For commercial properties, structural integrity is a top priority. Our team will:

• Remove and Replace Damaged Materials: We’ll remove damaged drywall and insulation from the affected areas and clean and encapsulate exposed wood framing to address smoke and soot damage.
  
  
• Clean and Deodorize: Our restoration includes comprehensive cleaning and deodorization of all affected areas, including the HVAC system. We apply odor counteractant sprays to all surfaces and utilize advanced cleaning methods like HEPA vacuuming and dry sponge cleaning to remove soot and smoke odors thoroughly.
  
  
• Personalized Cleaning: If the fire affects your HVAC system or specific areas like carpeting, we will address these needs with specialized cleaning and repair services.

3. Efficient Contents and Equipment Restoration

Restoring your business’s contents and equipment is critical for resuming operations. SERVPRO Team Cox initiates this by:

• Inventory and Pack Out: Salvageable items are carefully inventoried, packed, and cleaned. Non-salvageable items are also documented.
  
  
• Clean and Deodorize Textiles: All business textiles, including uniforms and upholstery, are cleaned and deodorized.
  
  
• Manage Electronics: Specialized vendors handle electronics, with costs and approvals managed according to your policy.

4. Streamlined Repair and Rebuilding

Once the cleaning and restoration are complete, our repair estimator will provide a detailed rebuild estimate. This includes:

• Assessment of Structural Repairs: We determine what needs to be replaced or encapsulated, including burnt wood framing and other structural components.
  
  
• Temporary Repairs: If needed, we’ll handle temporary repairs such as roof tarping and board-ups to protect your property until full restoration is complete.

5. Preventative Measures and Fire Safety

As we work on restoring your property, we also emphasize the importance of fire prevention. This Fire Prevention Month, we encourage businesses to review and enhance their fire safety protocols to prevent future incidents. Effective fire prevention measures are vital in safeguarding your property and ensuring business continuity.

Our team at SERVPRO Team Cox aims to take the “stress” out of your distress by providing expert fire restoration services tailored to your commercial needs. We handle the complexities of fire damage restoration, allowing you to focus on what matters most—rebuilding and resuming your business operations. Click here to learn how we’re Faster to Any Size Disaster. 

Mold Mitigation Services by SERVPRO Team Cox: Safeguarding Your Property and Health

9/25/2024 (Permalink)

Mold is a pervasive problem that can silently wreak havoc on both residential and commercial properties. Beyond the structural damage it causes, mold also poses health risks. SERVPRO® specializes in mold mitigation, providing comprehensive solutions to both remove mold and prevent future growth. Whether you're facing a minor mold issue or a major infestation, our team is fully equipped with the expertise and cutting-edge tools to restore your property to a safe, mold-free state.

In this blog, we will explore the importance of addressing mold problems early, explain the detailed steps in our mold mitigation process, and highlight why SERVPRO Team Cox is the trusted choice for homeowners and business owners in Charlotte, NC, and Columbia, SC.

The Dangers of Mold and Why You Need Immediate Action

Mold thrives in moist environments and can often go unnoticed for extended periods. By the time it becomes visible, the damage might already be extensive. Mold can grow in various hidden areas, such as inside walls, beneath carpets, or within HVAC systems. This makes it particularly dangerous because it may affect your health and property before you even realize there's a problem.

Our Step-by-Step Mold Mitigation Process

At SERVPRO Team Cox, we approach mold remediation with precision and care. Our step-by-step process ensures that every aspect of mold growth is addressed thoroughly, from identifying the underlying cause to preventing future outbreaks.

1. Thorough Inspection and Moisture Detection

The first step in our process is conducting a detailed inspection to locate mold growth and identify moisture sources. Mold thrives where moisture is present, so finding and addressing the moisture issue is crucial. Our team uses advanced moisture detection technology, such as infrared cameras, to detect hidden moisture that may be promoting mold growth in unseen areas.

2. Containing the Affected Area

Mold spreads via spores, which can become airborne during the remediation process. To prevent further contamination, we use specialized containment procedures. This includes sealing off the affected area with physical barriers and creating negative air pressure environments to stop spores from spreading throughout the property.

3. Air Purification and Filtration

SERVPRO Team Cox utilizes powerful air filtration systems equipped with high-efficiency particulate air (HEPA) filters to trap mold spores in the air. This ensures that even microscopic spores are removed, improving indoor air quality and reducing the risk of mold spreading during the remediation process.

4. Removing Mold and Contaminated Materials

Once containment is in place, we begin the process of physically removing mold from affected surfaces. Our team uses specialized cleaning agents and antimicrobial treatments to kill mold colonies and prevent regrowth. For materials that have been severely damaged by mold, such as drywall, insulation, or carpets, we remove and dispose of them in accordance with industry standards.

5. Deep Cleaning and Sanitizing

After mold removal, the affected area undergoes a thorough cleaning to eliminate any residual mold spores. We clean, disinfect, and sanitize all surfaces, including personal belongings like furniture and textiles that may have been exposed to mold. Our team uses advanced cleaning techniques and industry-approved products to ensure that your property is fully restored to a safe environment.

6. Property Restoration

Once the mold has been removed and the area is cleaned, we move on to restoring any damage caused by the mold. Whether it's replacing drywall, installing new flooring, or repairing structural elements, SERVPRO Team Cox offers complete restoration services. Our goal is to return your property to its pre-mold condition, leaving it as good as new.

Why SERVPRO Team Cox is the Best Choice for Mold Mitigation

Mold mitigation requires more than just surface cleaning; it requires expertise, the right tools, and a deep understanding of how mold behaves. Here’s why SERVPRO Team Cox is the trusted partner for mold remediation in the Charlotte and Columbia areas:

1. Expertly Trained Technicians

Our team members are trained and certified in mold remediation through the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). This ensures we adhere to the highest standards of mold removal and restoration

Why SERVPRO Team Cox for Mold Mitigation?

Mold mitigation is a task best left to trained professionals due to the potential health risks and structural damage mold can cause. SERVPRO Team Cox is proud to offer top-tier mold remediation services, tailored to meet the specific needs of residential and commercial properties in Charlotte, NC, and Columbia, SC. Here’s why we are the right choice for mold mitigation:

1. Expertise and Certification

Mold removal requires more than just cleaning visible mold; it involves finding the root cause, assessing moisture levels, and ensuring that remediation procedures are performed safely and effectively. Our team members are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) in mold mitigation, which means they have the specialized training necessary to handle mold problems of any size or complexity.

2. Advanced Tools and Technology

To successfully mitigate mold, having the right tools is essential. SERVPRO Team Cox uses cutting-edge equipment such as infrared moisture meters, air scrubbers with HEPA filters, and industrial-grade dehumidifiers to ensure thorough mold removal. These tools allow us to pinpoint hidden mold and treat areas that may otherwise go unnoticed.

3. End-to-End Service

Unlike some companies that only handle part of the process, we offer full-service mold mitigation. From initial inspection and containment to mold removal and post-remediation restoration, we manage the entire project, ensuring consistency and quality throughout. Once the mold is removed, we’ll repair any structural damage, so your property is restored to its pre-mold condition.

4. 24/7 Emergency Services

Mold can spread quickly if left unchecked, especially after water damage. That’s why SERVPRO Team Cox offers 24/7 emergency response services. Whether it’s late at night, during a weekend, or on a holiday, our team is available to respond to your call and start the mold mitigation process as soon as possible, preventing further damage to your property.

5. Proven Track Record

SERVPRO Team Cox has built a reputation for excellence throughout the Carolinas. We have successfully helped countless homeowners and businesses recover from mold infestations and other forms of property damage. Our experience, combined with our commitment to customer satisfaction, sets us apart in the mold remediation industry.

Practical Tips for Preventing Mold Growth

While our team is always ready to tackle any mold problem, prevention is the best strategy for protecting your property. Mold thrives in environments where moisture is present, so reducing moisture levels and improving ventilation are key to keeping mold at bay. Below are some preventive tips to consider:

• Address water damage immediately. If you experience flooding or a leak, make sure all affected areas are dried and repaired within 48 hours to prevent mold growth.
• Monitor humidity levels. Keep indoor humidity levels below 50% using a dehumidifier in basements or other damp areas. You can use a hygrometer to measure humidity levels in various parts of your home or business.
• Improve ventilation. Mold grows in areas with poor ventilation, such as bathrooms, kitchens, and laundry rooms. Make sure these areas are well-ventilated, either through open windows or exhaust fans, to reduce moisture.
• Fix leaks promptly. Check pipes, roofs, and windows regularly for leaks and repair them as soon as possible to prevent mold from taking root.
• Inspect HVAC systems. Mold can develop in air ducts and HVAC systems due to condensation. Regular cleaning and maintenance of these systems can help prevent mold from spreading throughout your property.

Don’t Wait: Call SERVPRO Team Cox for Mold Mitigation

If you suspect that mold is growing in your home or business, it’s important to take action right away. The longer mold is left untreated, the more damage it can cause to your property and the greater the health risks for your family or employees. SERVPRO Team Cox is Here to Help® with prompt, professional mold mitigation services that you can rely on.

Our team understands the urgency of mold problems and works quickly to identify the source, contain the affected area, remove the mold, and restore your property to a safe condition. By choosing SERVPRO Team Cox, you’re choosing experienced professionals who care about your property and your well-being.

Don’t let mold compromise the safety of your home or business. Contact SERVPRO Team Cox today to schedule a mold inspection and get started on the path to a mold-free environment. Whether it’s a small issue or a large-scale infestation, our team has the expertise to tackle the problem and ensure long-term protection. Call us at 704-393-7890.

Biohazard Cleanup Services from SERVPRO Team Cox: Ensuring Safety and Restoration

9/18/2024 (Permalink)

Biohazard situations are far more than simple cleaning tasks. They involve serious health risks that require professional handling, particularly when hazardous materials like blood, bodily fluids, chemicals, or biological contaminants are present. In these challenging times, you need a partner who understands the intricacies of biohazard cleanup and can respond with the expertise, care, and discretion the situation demands. That's where SERVPRO® comes in.

What is Biohazard Cleanup?

Biohazard cleanup, or biohazard remediation, refers to the safe and thorough removal of harmful biological substances from a contaminated area. Biohazards can arise from a wide range of incidents, including:

• Crime scenes, where blood or bodily fluids are present
• Trauma or accident cleanup
• Sewage backups and chemical spills
• Hoarding situations involving waste or biological contaminants
• Animal waste or remains

Cleaning up after a biohazard incident requires more than just basic cleaning supplies; it involves specialized knowledge, equipment, and procedures to ensure the safety of the individuals involved and the property itself. Biohazardous materials pose unique risks, including the potential spread of diseases, which is why proper handling and disposal are essential.

At SERVPRO Team Cox, we are equipped with the knowledge, skills, and tools to manage these situations effectively. Our expert team is trained to handle biohazardous materials safely, ensuring that your property is returned to a clean, sanitized, and habitable state.

Why Choose SERVPRO Team Cox for Biohazard Cleanup?

Biohazard situations are sensitive, requiring swift action and an understanding of both safety and emotional needs. Here’s why SERVPRO Team Cox is the trusted choice for biohazard cleanup in Charlotte, Columbia, and the surrounding areas:

1. Specialized Training and Expertise

Our technicians undergo rigorous training to manage biohazard situations following industry standards and regulations. We are familiar with the best practices for handling hazardous materials, ensuring a safe and effective cleanup process. No matter how complex the situation, whether it's an industrial spill or a trauma scene, our team has the expertise to restore your property.

2. Compassionate and Professional Approach

Biohazard situations can be emotionally challenging, particularly when they involve trauma or loss. At SERVPRO Team Cox, we approach each job with the utmost compassion and respect for those affected. We understand the emotional strain these incidents can cause and strive to offer discreet, professional service while minimizing further stress.

3. Regulatory Compliance

Handling biohazardous materials is not just about cleaning—it involves strict adherence to federal, state, and local regulations. SERVPRO Team Cox ensures that our work complies with OSHA, EPA, and other regulatory bodies, guaranteeing that the hazardous materials are disposed of safely and legally. This helps protect not only those involved but also the environment from further contamination.

4. Advanced Tools and Technology

We utilize state-of-the-art equipment and cleaning solutions designed to handle the toughest biohazard situations. From personal protective equipment (PPE) to industrial-grade cleaners, we ensure that every aspect of the cleanup process is handled with precision. Our tools include advanced air scrubbers, odor removal systems, and decontamination equipment that help restore your property to its pre-incident condition.

5. 24/7 Emergency Response

When a biohazard event occurs, time is of the essence. SERVPRO Team Cox offers round-the-clock emergency services, ensuring that our team is available whenever you need us. A fast response is crucial to minimize the risks associated with biohazard exposure, and we are committed to providing prompt, reliable service.

The SERVPRO Biohazard Cleanup Process

At SERVPRO Team Cox, we have a thorough and methodical approach to handling biohazard cleanup. Our step-by-step process ensures safety, compliance, and complete restoration.

1. Initial Assessment and Risk Analysis

Our team starts with a detailed assessment of the site. We identify the type and extent of contamination, determine the scope of work required, and establish safety protocols. Each biohazard situation is unique, so we take time to evaluate all risks before starting the cleanup process.

2. Containment of the Affected Area

Once the assessment is complete, we move to contain the affected area. This prevents the spread of contaminants to other parts of the property. Containment methods may include physical barriers, sealing off rooms, or using advanced air filtration systems to control airborne particles.

3. Removal of Biohazardous Materials

The next step is the careful removal of hazardous materials. Our technicians are equipped with proper protective gear and specialized equipment to safely handle and dispose of biohazardous waste. All materials are bagged and transported according to regulatory standards, ensuring full compliance with disposal regulations.

4. Deep Cleaning and Disinfection

After removing the biohazardous materials, we thoroughly clean and disinfect the affected area. We use hospital-grade disinfectants that kill harmful pathogens and microorganisms. Odor control and air purification measures are also implemented to ensure that the area is not only clean but also free of any unpleasant smells or airborne contaminants.

5. Final Inspection and Restoration

Once cleaning and disinfection are complete, we conduct a final inspection to ensure that the area is safe for re-entry. In some cases, biohazard situations can cause damage to structural elements like flooring, drywall, or carpets. If necessary, we also offer reconstruction services to repair any damage, returning your property to its pre-incident condition.

SERVPRO Team Cox: A Leader in Biohazard Cleanup

When you face a biohazard situation, the most important step is to call in professionals with the experience, training, and tools to handle it properly. SERVPRO Team Cox has built a reputation for being a leader in biohazard cleanup across Charlotte, Columbia, and the surrounding areas. Our team is dedicated to providing the highest level of service, ensuring that your property is cleaned, disinfected, and restored as quickly and safely as possible.

Common Situations That Require Biohazard Cleanup

Biohazard incidents can occur in a variety of environments. Some common situations that require professional biohazard cleanup include:

• Crime scenes and trauma events: When violent crimes or accidents occur, blood and bodily fluids can pose significant health risks. Our team is trained to handle these situations with sensitivity and precision.
• Sewage backups: Raw sewage contains harmful bacteria, viruses, and parasites. Cleaning it up without proper training and equipment can put you at risk of serious illness.
• Chemical spills: Industrial accidents or chemical leaks require immediate professional cleanup to prevent health hazards or environmental contamination.
• Animal infestations or remains: Animal waste, remains, or infestations can spread disease and damage property. SERVPRO Team Cox handles these situations efficiently to eliminate health risks.

When to Call SERVPRO Team Cox

If you encounter any of these or other biohazardous situations, it’s essential to act quickly. Call SERVPRO Team Cox immediately to prevent further contamination or damage. We’ll provide expert assistance and restore your property to its original condition while ensuring that the cleanup is done safely and thoroughly.

Choose SERVPRO Team Cox for Compassionate, Professional Biohazard Cleanup

Dealing with a biohazard situation can be overwhelming, both physically and emotionally. At SERVPRO Team Cox, we understand this, and we are committed to making the cleanup process as smooth as possible for you. Our team brings not only the technical expertise required for biohazard cleanup but also the compassion and discretion you deserve during these difficult times.

If you need biohazard cleanup services, trust SERVPRO Team Cox to deliver professional results with care. We're here to help you restore your property and bring peace of mind back into your life. Call us at 704-393-7890.

The Importance of Pipe Inspections for Property Managers

9/13/2024 (Permalink)

As a commercial property manager, maintaining the safety and functionality of your buildings is a top priority. One of the most critical aspects of this responsibility is ensuring that the plumbing system is in good condition, especially as colder months approach. With the risk of freezing temperatures in the coming months, conducting "pipe inspections" now become an essential part of your preventative maintenance routine. Inspecting and checking pipes while the weather is warm can save you from the costly and disruptive consequences of flooding and water damage caused by burst pipes.

Why Pipe Inspections Matter

Pipes are the veins of your building, carrying water to essential areas like restrooms, kitchens, and HVAC systems. When these pipes are neglected, especially during the transition from warm to cold weather, they become vulnerable to freezing. Frozen pipes can lead to bursts, which can cause extensive water damage, disrupt operations, and lead to expensive repairs. By conducting regular pipe inspections, you can identify potential issues before they escalate, ensuring the safety and longevity of your property.

Understanding the Risks

Freezing temperatures commonly cause pipe damage, but the problem often begins long before the first frost. Pipes exposed to fluctuating temperatures, particularly in unheated areas like basements, attics, or exterior walls, are at higher risk. As temperatures drop, water inside these pipes can freeze, expand, and eventually cause the pipe to burst. The resulting water damage can be catastrophic, leading to structural damage, mold growth, and even compromising the building's electrical systems.

The Cost of Neglect

The financial impact of a burst pipe can be significant. According to industry estimates, the average cost to repair water damage from a burst pipe can range from $5,000 to $70,000 or more, depending on the extent of the damage and the property's size. In addition to the direct costs, you also have to consider the indirect costs, such as business interruption, loss of rental income, and the potential for legal liabilities if tenants or employees are affected.

Preventative Maintenance: Your Best Defense

Preventative maintenance is your best defense against the risks of freezing temperatures and burst pipes. By scheduling regular pipe inspections, you can identify vulnerabilities and take action before the winter months arrive. Here’s what a comprehensive pipe inspection should include:

1. Inspecting Pipe Insulation: Ensure all exposed pipes, especially those in unheated areas, are adequately insulated. Insulation helps maintain the water temperature inside the pipes, reducing the risk of freezing.
2. Checking for Leaks: Even small leaks can lead to significant problems when temperatures drop. Inspect all pipes for signs of leaks, corrosion, or wear and tear. Address any issues immediately to prevent further damage.
3. Testing Water Pressure: High water pressure can stress pipes and increase the likelihood of a burst. Check the water pressure in your building and adjust it to a safe level if necessary.
4. Draining Exterior Pipes: Before the first frost, ensure that all exterior pipes, such as those connected to garden hoses or irrigation systems, are drained. Water left in these pipes can freeze and cause the pipes to burst.
5. Inspecting Heating Systems: Your heating system prevents pipes from freezing. Ensure your building’s heating system functions correctly and maintains a consistent temperature, even in unoccupied areas.
6. Reviewing Emergency Shut-Off Procedures: In the event of a pipe burst, it’s essential to know how to shut off the water supply quickly to prevent further damage. Ensure that all maintenance staff are familiar with the location and operation of emergency shut-off valves.

Educating Tenants and Staff

While regular pipe inspections are crucial, educating your tenants and staff about the risks of freezing pipes and what they can do to help prevent them is important. Simple actions, such as leaving faucets dripping during extremely cold weather or keeping cabinet doors open to allow warm air to circulate around pipes, can make a significant difference.

The Role of Professional Help

While your maintenance team can handle many aspects of pipe inspections, involving a professional plumbing service is often beneficial, especially for more complex inspections or repairs. A licensed plumber can thoroughly assess your building’s plumbing system, identify potential risks, and recommend solutions you may not have considered.

Preparing for the Worst

Despite your best efforts, emergencies can still happen. That’s why it’s essential to have a contingency plan in place. Ensure that you have a list of emergency contacts, including plumbers and water damage restoration services, ready to respond at a moment’s notice. Quick action can minimize damage and reduce downtime, allowing you to get your property back to normal as soon as possible.

Be Proactive, Not Reactive

As a commercial property manager, your role is to protect your property and ensure the safety and comfort of its occupants. You can avoid the costly and disruptive consequences of burst pipes and water damage by prioritizing pipe inspections as part of your preventative maintenance plan. Remember, the best time to address potential issues is before they become emergencies. Start your pipe inspections now and enjoy peace of mind knowing that your property is prepared for whatever the winter months may bring.

If you need a proactive and prepared team, there’s no better partner for your properties than SERVPRO Team Cox. Visit our website to learn more about how we are Faster to Any Size Disaster.

Comprehensive Restoration and Cleanup Services by SERVPRO Team Cox

9/12/2024 (Permalink)

When disaster strikes, whether from a burst pipe, a fire, or an unexpected storm, the aftermath can leave you feeling overwhelmed and unsure of where to begin. SERVPRO® is here for you. As a trusted provider of restoration and mitigation services, we offer reliable, prompt, and professional solutions to restore your home or business back to its pre-damage condition. Serving both residential and commercial clients in the Charlotte, NC, and Columbia, SC areas, we are dedicated to helping our communities recover from unexpected events.

Here’s an overview of the key services we offer:

Water Damage Restoration

Water damage can occur in various ways—whether from a sudden flood, a slow leak, or a broken pipe—and cause lasting issues if not addressed promptly. The longer water is left to sit, the more extensive the damage becomes, often leading to mold growth and structural problems.

SERVPRO Team Cox’s water damage services include:

• Immediate Emergency Response: We understand the urgency of water damage situations and provide 24/7 response. Our team arrives quickly to assess the damage and start the recovery process.
• Water Extraction: Using advanced equipment, we rapidly remove standing water to prevent further damage and initiate the drying process.
• Drying and Dehumidification: High-powered dehumidifiers and air movers ensure your property is thoroughly dried to prevent mold growth and secondary damage.
• Cleaning and Sanitizing: We clean and sanitize any surfaces and belongings affected by water, helping to restore your space to a safe condition.
• Full Restoration: Whether you need minor repairs or extensive reconstruction, we handle the entire process to return your property to pre-damage condition.

Fire Damage Restoration

Fire is one of the most devastating events a home or business owner can experience. The aftermath includes not only physical damage but also extensive smoke, soot, and odor issues. SERVPRO Team Cox specializes in comprehensive fire damage restoration to address all aspects of fire recovery.

Our fire damage restoration services include:

• 24/7 Emergency Service: We provide immediate response to assess fire damage and prevent further deterioration.
• Debris Removal and Cleaning: We safely remove fire-damaged materials and clean salvageable items to restore them as much as possible.
• Odor Removal: We use advanced equipment to eliminate lingering smoke odors, ensuring your property smells fresh again.
• Structural Repair and Restoration: Our team is equipped to handle everything from minor repairs to complete rebuilds, ensuring your home or business is fully restored after a fire.

Mold Remediation

Mold growth is often an unfortunate consequence of water damage or high humidity. If left untreated, it can lead to health issues and cause further damage to your property. SERVPRO Team Cox provides expert mold remediation services to identify, contain, and eliminate mold problems at their source.

Our mold remediation process includes:

• Thorough Inspection: We conduct a comprehensive inspection to determine the extent of the mold problem and the best approach for remediation.
• Containment: To prevent the spread of mold spores, we use containment methods, such as negative air pressure and physical barriers.
• Air Filtration: Using HEPA filtration, we capture airborne mold spores to improve indoor air quality.
• Mold Removal: We safely remove mold-infested materials and clean affected surfaces with specialized treatments.
• Restoration: After remediation, we repair any structural damage caused by mold and ensure the area is safe for re-occupancy.

Storm Damage Restoration

Storms can wreak havoc on homes and businesses, causing everything from roof damage to flooding. The aftermath of a severe storm requires prompt action to minimize damage and start the recovery process. SERVPRO Team Cox is prepared to respond to any storm damage emergency, no matter the scale.

Our storm damage services include:

• Water Extraction and Drying: Flooding is a common result of storm damage, and we use advanced equipment to extract water and dry affected areas.
• Full Restoration: From repairing damaged walls and roofs to restoring flooring and siding, our reconstruction services ensure your property is fully restored after a storm.

Biohazard Cleanup and Restoration

Biohazard situations, such as sewage backups, crime scenes, or chemical spills, require specialized cleaning and sanitation processes. SERVPRO Team Cox’s biohazard cleanup services adhere to strict safety and regulatory standards to protect both property and occupants.

Our biohazard services include:

• Crime Scene Cleanup: We provide sensitive and thorough cleanup of crime scenes, ensuring all biological hazards are safely removed and the area is sanitized.
• Sewage and Waste Cleanup: We handle raw sewage, chemical spills, and hazardous waste with the utmost care, ensuring affected areas are safe and clean.
• Decontamination Services: Our team is trained to decontaminate and sanitize areas exposed to harmful substances, ensuring the safety of the occupants.

Commercial Restoration Services

For business owners, downtime due to fire, water, or mold damage can mean lost revenue and productivity. SERVPRO Team Cox understands the unique needs of commercial properties and provides fast, efficient restoration services to minimize business interruption.

Commercial services we provide:

• Water and Fire Damage Restoration: We handle commercial properties of all sizes, providing quick and thorough restoration to get your business up and running again.
• Mold Remediation for Businesses: Mold can pose health risks to employees and customers, and we take a proactive approach to addressing and eliminating mold in commercial spaces.
• Disaster Recovery Team: For large commercial properties affected by major disasters, our Disaster Recovery Team is prepared to respond and manage the restoration process on a larger scale.

Reconstruction Services

After the cleanup and mitigation processes are complete, the final step is often rebuilding and repairing the property. SERVPRO Team Cox provides comprehensive reconstruction services to make your property whole again, whether the damage is minor or extensive.

Our reconstruction services include:

• Drywall Repair
• Flooring Installation
• Roof Repair
• Electrical and Plumbing Work
• Complete Rebuilds and Renovations

From start to finish, our team ensures a smooth transition between mitigation and reconstruction, reducing the stress and disruption that often accompany disaster recovery.

Why Choose SERVPRO Team Cox?

At SERVPRO Team Cox, we pride ourselves on being a trusted partner in times of crisis. Whether you’re dealing with fire damage, water damage, or mold growth, our highly trained and certified team is beside you every step of the way. With our 24/7 emergency response, advanced technology, and commitment to customer satisfaction, we’re prepared to handle any restoration project, big or small.

Key reasons to choose SERVPRO Team Cox:

• Fast, Reliable Response
• 24/7 Emergency Service
• Certified, Professional Technicians
• Locally Owned and Operated
• Comprehensive Restoration and Reconstruction Services

Our goal is to make your property look "Like it never even happened." Whether you’re facing damage from a storm, fire, or biohazard, you can trust SERVPRO Team Cox to provide the highest level of service, helping you restore your home or business as quickly as possible.

Call us at 704-393-7890.

Understanding Common Causes of Residential Fires: Insights from SERVPRO Team Cox

9/3/2024 (Permalink)

At SERVPRO®, we understand how devastating a residential fire can be. The loss of personal belongings, the disruption to your daily life, and the emotional toll can be overwhelming. While not all fires can be prevented, many are caused by common household activities that, with the right precautions, can be managed or avoided. In this post, we’ll explore the most common causes of residential fires and offer practical tips to help you protect your home and loved ones.

1. Cooking Fires: The Leading Cause of Home Fires

Cooking is a daily activity in most households, but it’s also the leading cause of residential fires. According to the National Fire Protection Association (NFPA), nearly half of all home fires start in the kitchen. These fires often occur when cooking is left unattended, especially when frying or grilling, which can easily ignite if not closely monitored.

Prevention Tips:

• Stay Alert: Never leave your stove or oven unattended while cooking. If you need to step away, turn off the heat.
• Keep the Area Clear: Ensure that flammable items like dish towels, wooden utensils, and food packaging are kept away from the stove.
• Use Cooking Timers: Set timers to remind you to check on food, especially if you’re simmering, baking, or roasting for long periods.
• Be Ready to Act: Keep a fire extinguisher within reach in your kitchen and know how to use it. In case of a grease fire, never use water—cover the pan with a lid to smother the flames.

2. Heating Equipment: A Winter Hazard

During the colder months, heating equipment such as space heaters, fireplaces, and wood stoves are commonly used to keep homes warm. However, they are also a leading cause of residential fires, particularly if they are not used correctly or are poorly maintained.

Prevention Tips:

• Regular Maintenance: Have your heating systems, including fireplaces and chimneys, inspected and cleaned annually by a professional.
• Safe Placement: Keep space heaters at least three feet away from anything that can burn, such as furniture, curtains, and bedding.
• Turn Off When Unattended: Always turn off portable heaters and extinguish fires in the fireplace before leaving the room or going to bed.
• Install Carbon Monoxide Detectors: In addition to smoke alarms, carbon monoxide detectors can help protect your home from the dangers associated with faulty heating equipment.

3. Electrical Fires: Hidden Dangers in Your Home

Electrical fires are another common cause of residential fires, often resulting from faulty wiring, overloaded outlets, or the misuse of electrical devices. These fires can be particularly dangerous because they often start in areas that are not easily visible, such as behind walls or in attics.

Prevention Tips:

• Inspect Your Wiring: If you live in an older home, consider having your electrical system inspected by a licensed electrician to ensure it meets current safety standards.
• Avoid Overloading Circuits: Do not plug too many devices into a single outlet or power strip. Spread out your electrical load across multiple outlets to prevent overheating.
• Use Proper Extension Cords: Only use extension cords temporarily and make sure they are rated for the appliances or devices you are connecting.
• Unplug Appliances: When not in use, unplug appliances and devices to reduce the risk of an electrical fire.

4. Smoking Materials: A Leading Cause of Fatal Fires

Smoking materials, including cigarettes, cigars, and pipes, are a major cause of residential fires. These fires are often deadly because they frequently occur when someone falls asleep while smoking, especially in bed or on upholstered furniture.

Prevention Tips:

• Smoke Outdoors: To reduce the risk of fire, it’s best to smoke outside. Use a deep, sturdy ashtray to dispose of smoking materials, and ensure they are fully extinguished.
• Never Smoke in Bed: Avoid smoking in bed or when you are feeling drowsy. The risk of falling asleep with a lit cigarette is too great.
• Keep Lighters and Matches Secure: Store lighters and matches out of reach of children to prevent accidental fires.

5. Candles: A Cozy Ambiance with a Risk

Candles are often used to create a warm and inviting atmosphere, but they can also be a significant fire hazard if not used carefully. Candle fires are usually the result of candles being left unattended or placed too close to flammable objects.

Prevention Tips:

• Never Leave Candles Unattended: Always extinguish candles before leaving the room or going to bed.
• Use Safe Candle Holders: Place candles in sturdy holders that won’t tip over easily, and keep them away from flammable materials like curtains and paper.
• Consider Flameless Alternatives: Battery-operated flameless candles offer the same ambiance without the fire risk.

6. Children and Fire: Education is Key

Children are naturally curious, and fire can be particularly fascinating to them. Unfortunately, this curiosity can lead to accidental fires if children are not taught about fire safety and the dangers of playing with matches, lighters, or candles.

Prevention Tips:

• Educate Your Children: Teach children about the dangers of fire and ensure they understand that matches, lighters, and other fire-starting materials are not toys.
• Keep Fire-Starting Materials Out of Reach: Store matches and lighters in a secure place, out of sight and reach of children.
• Supervise: Always supervise young children, especially when they are near open flames or using electrical appliances.

7. Holiday-Related Fires: Festive but Risky

The holiday season is a time of joy and celebration, but it also brings an increased risk of fires due to the use of candles, Christmas trees, and decorative lighting. Holiday fires often occur because of dried-out Christmas trees, faulty holiday lights, or candles that are left burning unattended.

Prevention Tips:

• Water Your Christmas Tree: If you have a real tree, keep it well-watered to prevent it from drying out and becoming a fire hazard.
• Inspect Holiday Lights: Check your holiday lights for frayed wires or broken bulbs before use, and only use lights that are labeled for the correct application (indoor or outdoor).
• Turn Off Decorations: Always turn off holiday lights and decorations before leaving the house or going to bed.
• Use Fire-Resistant Decorations: Choose decorations made of fire-resistant materials to reduce the risk of ignition.

What to Do If a Fire Occurs

While prevention is key, accidents can still happen. If your home is affected by a fire, it’s crucial to know that you’re not alone. SERVPRO Team Cox is here to assist you through every step of the recovery process, from immediate response to complete restoration.

Our Fire Damage Restoration Services

1. 24/7 Emergency Response: Fire emergencies can happen at any time, which is why our team is ready to respond 24/7. We’ll arrive quickly to assess the situation and begin the restoration process.
2. Comprehensive Assessment: We conduct a thorough inspection of the fire damage to create a customized restoration plan tailored to your specific needs.
3. Board-Up and Roof-Tarp Services: To prevent further damage, we provide board-up and roof-tarp services to secure your home after a fire.
4. Water Removal and Drying: Firefighting efforts often leave behind water damage. We use advanced equipment to remove water and dry the affected areas quickly.
5. Smoke and Soot Removal: Using specialized cleaning techniques and equipment, we remove smoke and soot from all surfaces to restore your home’s appearance and indoor air quality.
6. Cleaning and Sanitizing: Our team cleans and sanitizes your home and belongings, ensuring that lingering odors are eliminated and that your environment is safe.
7. Restoration and Reconstruction: Whether your home requires minor repairs or major reconstruction, we have the expertise to restore it to its pre-fire condition.

Residential fires are a frightening and life-changing event, but with awareness and preventative measures, many of these fires can be avoided. By understanding the common causes of residential fires and taking proactive steps to mitigate risks, you can protect your home and your loved ones.

At SERVPRO Team Cox, we are committed to helping our community stay safe and recover from fire damage. Should the unexpected occur, you can count on us to be there with the expertise, compassion, and dedication needed to restore your home and peace of mind. Together, we can overcome the challenges of fire damage and give you back control. Call us at 704-393-7890.

Insurance Best Practices: A Guide to Navigating Claims with SERVPRO Team Cox

8/28/2024 (Permalink)

When disaster strikes, whether it's a burst pipe, a house fire, or mold growth, the aftermath can be chaotic and stressful. One of the most challenging aspects of dealing with any property damage is navigating the insurance process. At SERVPRO®, we understand how overwhelming it can be to handle insurance claims while trying to restore your home or business to its preloss condition. That’s why we’ve put together this comprehensive guide to help you navigate insurance claims effectively and ensure you get the support and compensation you deserve.

Understanding Your Insurance Policy: The First Line of Defense

The key to successfully navigating an insurance claim starts long before disaster strikes. A thorough understanding of your insurance policy is your first line of defense against unexpected costs and denied claims.

1. Know What’s Covered

• Property Damage: Ensure you are familiar with the types of property damage covered by your policy, including fire, water, mold, and storm damage. Different policies offer varying levels of protection, so it’s crucial to understand what is included.
• Personal Belongings: Review the coverage for personal belongings. Some policies may have limits on high-value items like electronics, jewelry, or collectibles. Consider scheduling these items separately if they are not adequately covered.
• Liability Coverage: If someone is injured on your property, liability coverage can protect you from lawsuits and medical costs. For business owners, understanding your liability limits is especially important.

2. Understand Policy Exclusions and Endorsements

• Exclusions: Every insurance policy has exclusions—events or damages not covered by your standard policy. Common exclusions include flood damage, earthquake damage, and certain types of mold. Knowing these exclusions can help you decide if additional coverage is necessary.
• Endorsements: You can customize your policy with endorsements or riders that provide additional coverage. For example, if you live in a flood-prone area, adding flood insurance can be a crucial safeguard.

3. Regular Policy Reviews

• Annual Checkups: Review your insurance policy annually to ensure it still meets your needs. Life changes like home renovations, new purchases, or changes in family structure can impact your coverage needs.
• Communicate Changes: Keep your insurance provider informed of any significant changes to your property or possessions. This communication ensures your policy remains up-to-date and reduces the risk of complications when filing a claim.

Preparing for the Unexpected: Steps to Take Before a Disaster

Preparation is key to minimizing stress and financial loss when a disaster occurs. By taking proactive steps, you can ensure that you’re ready to handle an insurance claim efficiently.

1. Create a Home or Business Inventory

• Detailed Records: Compile a comprehensive inventory of your belongings, including descriptions, purchase dates, and estimated values. For businesses, this should also include equipment, stock, and other assets.
• Photographs and Videos: Supplement your inventory with photos and videos of your property and possessions. This visual evidence can be invaluable during the claims process.
• Digital Storage: Store your inventory list digitally in a secure, accessible location, such as cloud storage. This ensures that your records are safe even if your property is damaged.

2. Establish an Emergency Plan

• Contact Information: Keep a list of emergency contacts, including your insurance agent and policy numbers, in an easily accessible location.
• Evacuation Plan: Develop a clear evacuation plan for your family or employees, including designated meeting spots and communication strategies.

3. Routine Property Maintenance

• Preventative Measures: Regular maintenance can prevent many common causes of property damage. For example, ensuring your roof is in good condition and your plumbing is regularly inspected can reduce the risk of water damage.
• Safety Inspections: Periodic safety inspections, particularly for older properties, can help you identify and address potential hazards before they lead to significant damage.

When Disaster Strikes: Navigating the Claims Process

If disaster does strike, knowing how to navigate the insurance claims process can make all the difference. By following these best practices, you can help ensure a smoother, more successful outcome.

1. Report the Claim Promptly

• Immediate Notification: Contact your insurance provider as soon as it’s safe to do so. Prompt reporting is often required under your policy and can help prevent delays in processing your claim.
• Accurate Information: Provide a clear and accurate description of the damage and the events leading up to it. This transparency helps avoid potential disputes later in the process.

2. Document the Damage Thoroughly

• Photographic Evidence: Take detailed photos and videos of the damage before making any temporary repairs. This visual documentation is crucial for supporting your claim.
• Written Records: Keep a written record of the damage, including the date and time it occurred, the extent of the damage, and any steps you’ve taken to prevent further loss.

3. Work with a Trusted Restoration Company

• Professional Assessment: Engaging a professional restoration company like SERVPRO Team Cox can ensure that all damage is thoroughly assessed and documented. Our expertise in working with insurance companies can also help facilitate the claims process.
• Insurance Coordination: We often work directly with insurance adjusters to ensure that all aspects of the damage are considered, helping to secure the most accurate and fair compensation for your claim.

4. Make Temporary Repairs to Prevent Further Damage

• Mitigate Additional Losses: If possible, make temporary repairs to prevent further damage, such as covering broken windows or tarping a leaking roof. These actions can also demonstrate to your insurer that you’re taking steps to minimize the loss.
• Keep Receipts: Save all receipts for materials and services used for temporary repairs. These expenses are typically reimbursable under most policies.

5. Stay Organized Throughout the Process

• Claim Documentation: Create a dedicated file for all documents related to your claim, including communications with your insurer, receipts, photos, and repair estimates.
• Regular Follow-Up: Check in regularly with your insurance adjuster to track the progress of your claim. Staying proactive can help prevent unnecessary delays.

Collaborating with Your Insurance Adjuster

The insurance adjuster plays a pivotal role in determining the outcome of your claim. Establishing a positive working relationship with the adjuster can make the process more straightforward and increase the likelihood of a favorable result.

1. Maintain Open Communication

• Be Transparent: Provide the adjuster with all necessary information and be forthcoming about the extent of the damage. This honesty can help build trust and facilitate a smoother claims process.
• Be Available: Make yourself available for inspections or meetings as requested by the adjuster. The faster the adjuster can complete their assessment, the sooner your claim can be processed.

2. Understand Your Rights as a Policyholder

• Request a Second Opinion: If you disagree with the adjuster’s assessment, you have the right to request a second opinion or hire an independent adjuster. SERVPRO Team Cox can provide a detailed assessment to support your case if necessary.
• Dispute Resolution: Familiarize yourself with your policy’s dispute resolution options, such as mediation or arbitration, which can be used if you and your insurer cannot reach an agreement.

3. Advocate for a Fair Settlement

• Accurate Estimates: Ensure that any estimates for repairs or restoration are detailed and accurate. Working with a trusted restoration company like SERVPRO Team Cox can help ensure that your claim reflects the true cost of the damage.
• Negotiate When Necessary: Don’t be afraid to negotiate if you believe the settlement offer is insufficient. Use your documentation, professional assessments, and knowledge of your policy to support your case.

Protecting Your Property Moving Forward

Once the damage has been repaired and your claim settled, it’s time to focus on preventing future claims. Taking proactive steps can protect your property and potentially reduce your insurance premiums.

1. Invest in Preventative Upgrades

• Resilient Materials: Consider upgrading to more resilient materials, such as impact-resistant roofing or fire-resistant siding, to better protect your property from future damage.
• Flood and Water Protection: Installing sump pumps, backflow valves, or storm shutters can help mitigate the risk of water-related damage.

2. Review Your Insurance Policy Annually

• Adjust Coverage as Needed: After experiencing a claim, it may be wise to reevaluate your coverage levels. Ensure that your policy limits are sufficient to cover the full cost of potential future losses.
• Consider Higher Deductibles: Increasing your deductible can lower your premiums, but make sure you can afford the higher out-of-pocket costs in the event of a claim.

3. Educate and Prepare

• Train Employees: For commercial properties, ensure that employees are trained in emergency response procedures and know how to mitigate risks.
• Community Preparedness: Engage in community preparedness initiatives or educational programs that promote disaster resilience. This involvement can benefit not only your property but also the wider community.

Why SERVPRO Team Cox is Your Best Partner in Insurance Claims

At SERVPRO Team Cox, we pride ourselves on being more than just a restoration company—we’re your partner in navigating the complex world of insurance claims. Our experience and commitment to customer advocacy set us apart, making us the ideal choice when disaster strikes.

1. Comprehensive Restoration Services

• We offer a full range of services, from initial mitigation to complete restoration, ensuring that all your needs are met under one roof.

2. Insurance Expertise

• Our team has extensive experience working with insurance companies, making us a valuable resource throughout the claims process.

3. Customer-First Approach

• We put our customers first, ensuring that you are informed, supported, and satisfied every step of the way.

4. Local Knowledge and Experience

• With deep roots in the Charlotte and Columbia areas, we understand the unique challenges that property owners in these regions face, allowing us to provide tailored solutions that meet your specific needs.

Dealing with an insurance claim after a disaster can be challenging, but with the right knowledge and support, you can navigate the process with confidence. By understanding your policy, preparing for the unexpected, and following best practices during the claims process, you can ensure that your property is restored quickly and efficiently. At SERVPRO Team Cox, we’re here to guide you every step of the way, from disaster response to final restoration, helping you get back to normal as smoothly as possible. Call us at 704-393-7890.

How SERVPRO Team Cox Helps You Rebuild After Fire Damage

8/22/2024 (Permalink)

Fire is an unexpected, devastating event that can shatter the sense of security in your home or business. The flames might be extinguished, but what remains is a landscape of loss and uncertainty. Amidst the charred debris, smoke-damaged walls, and water-soaked floors, it can feel like your world has been turned upside down. But in these moments of despair, hope is not lost. At SERVPRO®, we understand the magnitude of what you’re facing, and we are here to be your beacon of hope, guiding you through the process of recovery and rebuilding your life after a fire.

The Immediate Response: Acting Fast in the Face of Fire Damage

The moments following a fire are critical. Every minute counts when it comes to mitigating further damage and starting the restoration process. At SERVPRO Team Cox, we know that time is of the essence, and our team is trained to respond quickly and efficiently to any fire damage emergency. Our commitment to rapid response is rooted in our deep understanding of the chaos that follows a fire. We know that you need more than just a service—you need a team that acts with urgency, empathy, and expertise.

As soon as the fire department declares your property safe to enter, we’re on-site to begin the restoration process. Our first step is to conduct a thorough assessment of the damage. This includes identifying not just the visible destruction but also the hidden dangers that may lurk beneath the surface. From smoke and soot infiltration to water damage from firefighting efforts, our team leaves no stone unturned.

Addressing the Hidden Dangers: Smoke, Soot, and Water Damage

One of the most challenging aspects of fire damage is dealing with the effects that aren’t immediately visible. While the charred remains of furniture and walls are clear signs of destruction, the lingering presence of smoke, soot, and water can pose serious long-term risks if not properly addressed.

• Smoke and Soot: After a fire, smoke and soot can settle into every corner of your property, penetrating walls, ceilings, and even your HVAC system. These particles are not only unsightly but also hazardous to your health, carrying toxic chemicals that can lead to respiratory problems and other health issues. Our team at SERVPRO Team Cox uses specialized equipment and techniques to thoroughly clean and remove smoke and soot from your property, ensuring that every trace is eliminated, and your indoor air quality is restored to a safe level.
• Water Damage: The water used to extinguish the fire can cause as much damage as the fire itself if not dealt with promptly. Water can seep into floors, walls, and ceilings, leading to mold growth, structural weakening, and further damage. Our team employs advanced drying and dehumidification techniques to remove all moisture from your property, preventing mold and safeguarding the structural integrity of your home or business.

The Emotional Impact: Rebuilding Your Life with Compassion and Care

Fire damage is not just about the physical destruction of property; it’s also about the emotional and psychological toll it takes on those affected. Losing your home or business to a fire can be a deeply traumatic experience. It’s not just about the loss of material possessions, but the disruption of your life, your routines, and your sense of security. At SERVPRO Team Cox, we understand this emotional impact and approach every restoration project with the compassion and care it deserves.

Our team is here to support you every step of the way, providing not just technical expertise but also a listening ear and a reassuring presence. We take the time to understand your concerns, answer your questions, and help you navigate the complex emotions that come with recovering from a fire. Our goal is to make the restoration process as smooth and stress-free as possible, so you can focus on healing and moving forward.

The Restoration Process: Bringing Your Property Back to Life

Restoring a fire-damaged property is a complex process that requires a comprehensive approach. At SERVPRO Team Cox, we follow a detailed, step-by-step process to ensure that your home or business is fully restored to its pre-fire condition—or better.

1. Initial Assessment and Planning:
• Our restoration process begins with a thorough assessment of the damage. We inspect every area of your property, from the structure to the contents, to determine the full extent of the damage. This assessment allows us to create a customized restoration plan that addresses all your specific needs.
2. Securing the Property:
• Before we begin any restoration work, it’s crucial to secure your property to prevent further damage. This may involve boarding up windows, covering damaged roofs, and taking other measures to protect your property from the elements and potential intruders.
3. Water Removal and Drying:
• If your property has sustained water damage, our team will immediately begin the water removal and drying process. Using industrial-strength pumps, air movers, and dehumidifiers, we work to extract all water and moisture from your property, preventing mold growth and further structural damage.
4. Smoke and Soot Removal:
• Removing smoke and soot is a critical step in the restoration process. Our team uses specialized equipment and cleaning techniques to remove all traces of smoke and soot from walls, ceilings, floors, and personal belongings. We also employ advanced odor removal techniques to ensure that your property is free of any lingering smoke smells.
5. Cleaning and Sanitizing:
• Once the smoke, soot, and water have been removed, we thoroughly clean and sanitize your property. This includes the removal of any hazardous materials, deep cleaning of all surfaces, and the sanitization of personal belongings. Our goal is to restore your property to a safe, clean, and livable condition.
6. Restoration and Reconstruction:
• The final step in the process is the restoration and reconstruction of your property. Whether your property requires minor repairs, such as painting and drywall replacement, or major reconstruction, our team is equipped to handle it all. We work closely with you to ensure that the final result meets your expectations and restores your property to its pre-fire condition.

The SERVPRO Team Cox Difference: Why We’re Your Trusted Partner

Choosing the right restoration company is crucial to ensuring a successful recovery after a fire. At SERVPRO Team Cox, we believe that our dedication to quality, compassion, and customer service sets us apart from the rest. Our team is not only highly trained and experienced in all aspects of fire damage restoration, but we also approach every project with a deep commitment to our clients.

We see ourselves as more than just a service provider; we are your partners in recovery. Our mission is to help you not only restore your property but also rebuild your life. We take pride in our ability to respond quickly, work efficiently, and provide the highest level of care and attention to detail in every project.

But what truly makes us different is our approach to customer care. We understand that in the aftermath of a fire, you need more than just technical expertise—you need someone who will stand by your side, listen to your concerns, and provide the emotional support you need to get through this challenging time. At SERVPRO Team Cox, we take that responsibility seriously and are committed to being someone you can rely on.

Fire Prevention: Tips to Protect Your Property

While our primary focus is on helping you recover after a fire, we also believe in the importance of prevention. Taking steps to protect your home or business from fire is essential, and we’re here to offer tips and advice to help you stay safe.

• Install Smoke Alarms: Make sure smoke alarms are installed on every level of your property and test them regularly.
• Practice Fire Safety: Develop a fire escape plan and practice it with your family or employees.
• Regular Inspections: Have your electrical systems, heating equipment, and appliances inspected regularly by professionals to prevent potential fire hazards.
• Safe Storage: Store flammable materials in appropriate containers and away from heat sources.
• Be Mindful of Open Flames: Never leave candles, stoves, or fireplaces unattended, and keep flammable materials away from open flames.

Experiencing a fire is a life-altering event, but it doesn’t have to define your future. With the right support and guidance, you can rebuild, recover, and move forward stronger than ever. At SERVPRO Team Cox, we are honored to be that support for you. We are committed to helping you through every step of the restoration process, from the initial assessment to the final reconstruction. We are dedicated to restoring not just your property, but your peace of mind.

Let us be your trusted partner in recovery. Contact us at 704-393-7890.

Dealing with Flood Water: How SERVPRO Team Cox Supports Your Recovery

8/16/2024 (Permalink)

Flood water damage is an overwhelming experience that can turn your life upside down. The sudden invasion of water can cause severe structural damage, destroy personal belongings, and pose health risks. At SERVPRO®, we understand the emotional and financial toll that flood water can take. That's why we're committed to providing comprehensive services to help you navigate the aftermath, from working with FEMA insurance to offering financing options for non-covered losses.

Understanding the Devastation of Flood Water

Flood water can be incredibly destructive. Here's how it impacts your property and health:

• Structural Integrity: Flood water can weaken the foundation, walls, and floors, leading to long-term structural issues.
• Health Risks: Contaminated flood water can harbor bacteria, mold, and other pathogens that pose significant health hazards.
• Electrical Safety: Water and electricity don't mix. Flood water can damage electrical systems, creating fire hazards and risks of electrocution.
• Personal Property Loss: Furniture, electronics, and irreplaceable personal items can be severely damaged or lost to flood water.

Navigating FEMA Insurance with SERVPRO Team Cox

FEMA insurance can be a lifeline after flood water damage, but the claims process can be complex and stressful. At SERVPRO Team Cox, we are dedicated to advocating for our customers throughout this process:

• Expert Claims Assistance: We guide you through the FEMA insurance claims process, ensuring all necessary documentation is accurate and complete.
• Maximizing Your Coverage: Our experienced team works to ensure you receive the maximum benefits available under your FEMA insurance policy.
• Direct Communication: We liaise with FEMA and your insurance company to streamline the claims process and address any issues that arise.

Financing Options for Non-Covered Losses

While FEMA insurance can cover a substantial portion of flood water damage, some expenses might not be covered. SERVPRO Team Cox offers flexible financing options to help you manage these additional costs:

• Flexible Payment Plans: We provide financing solutions tailored to your financial situation, allowing you to pay for repairs and restoration over time.
• Transparent Terms: Our financing options come with clear terms and conditions, so you know exactly what to expect.

Comprehensive Flood Water Damage Restoration Process

At SERVPRO Team Cox, we follow a thorough and meticulous process to restore your property after flood water damage:

1. Initial Assessment: We conduct a detailed inspection to evaluate the extent of the damage caused by flood water.
2. Water Extraction: Using state-of-the-art equipment, we remove standing flood water quickly and efficiently.
3. Drying and Dehumidification: Our industrial-grade dehumidifiers and air movers ensure complete drying of affected areas to prevent mold growth.
4. Cleaning and Sanitizing: We clean and sanitize all impacted areas to eliminate health hazards and odors.
5. Restoration and Repairs: From minor repairs to major reconstruction, our skilled technicians restore your property to its pre-flood condition.

The Importance of Timely Action

Responding promptly to flood water damage is critical to minimizing long-term damage and health risks. SERVPRO Team Cox emphasizes quick action to ensure effective mitigation:

• 24/7 Emergency Services: Our team is available around the clock to respond to flood water emergencies.
• Rapid Response: We prioritize rapid response times to mitigate damage and begin the restoration process as soon as possible.

Long-Term Flood Water Damage Prevention

Beyond immediate restoration, SERVPRO Team Cox offers advice and services to help you prevent future flood water damage:

• Waterproofing Solutions: We recommend installing waterproofing systems to protect your property from future flooding.
• Routine Maintenance: Regular maintenance of gutters, downspouts, and sump pumps can prevent water buildup and potential flooding.

Why Choose SERVPRO Team Cox?

Choosing the right restoration company is crucial for effective recovery from flood water damage. Here's why SERVPRO Team Cox stands out:

• Expertise and Experience: Our team has extensive experience and specialized training in flood water damage restoration.
• Comprehensive Services: We offer a full range of services, from initial assessment and water extraction to complete restoration and repairs.
• Customer Advocacy: We are committed to advocating for our customers, ensuring they receive the support and coverage they deserve from their insurance providers.
• Veteran-Owned Values: As a certified veteran-owned business, we bring a strong work ethic, integrity, and dedication to every project.

Testimonials from Our Customers

Hear from those who have experienced our exceptional service:

• "SERVPRO Team Cox made a difficult situation manageable with their professionalism and quick response. Their help with our FEMA claim was invaluable." – Emily R.
• "I can't thank SERVPRO Team Cox enough for their support and financing options. They made it possible for us to rebuild our home after the flood." – Mark S.
• "The team at SERVPRO Team Cox went above and beyond to ensure our property was fully restored. Their expertise and dedication are unmatched." – Lisa T.

Conclusion

Flood water damage is a challenging experience, but you don't have to face it alone. SERVPRO Team Cox is here to provide comprehensive support, from navigating FEMA insurance claims to offering financing options for non-covered losses. Our goal is to make the restoration process as smooth and stress-free as possible, ensuring your property is restored to its pre-flood condition.

For more information or to schedule an assessment, contact SERVPRO Team Cox at 704-393-7890.

Comprehensive Restoration Services by SERVPRO Team Cox: Serving the Charlotte Area

8/8/2024 (Permalink)

When disaster strikes, the impact on your home or business can be overwhelming. Whether it's a fire, flood, mold infestation, or biohazard incident, getting back to normal quickly and efficiently is a priority. This is where SERVPRO® steps in, offering a wide range of expert services to handle any emergency. Our dedicated team of professionals is committed to providing high-quality restoration and cleaning services to both residential and commercial clients in the Charlotte area. Let’s explore the extensive services we offer and how we can help you during your time of need.

Fire Damage Restoration

Fire damage can be devastating, causing extensive damage to your property and belongings. At SERVPRO Team Cox, we understand the emotional and financial toll fire damage can take. Our comprehensive fire damage restoration services in Charlotte include:

• Emergency Board-Up and Tarping: To prevent further damage and secure your property, we provide emergency board-up services and roof tarping. This immediate action helps to stabilize the structure and protect it from the elements.
• Smoke and Soot Removal: Fire leaves behind corrosive soot and pervasive smoke odor. Our team uses advanced equipment and techniques to clean surfaces and eliminate odors, ensuring your property is free from lingering smoke damage.
• Content Cleaning and Restoration: Personal belongings and valuable items can often be salvaged. We provide detailed cleaning, deodorizing, and restoration services for your contents, helping to preserve your memories and important items.
• Structural Repairs: From minor repairs to major reconstruction, our team handles all aspects of structural repair. This includes replacing damaged materials, painting, and ensuring that your property is safe and structurally sound.
• Odor Removal: Using specialized equipment like thermal foggers and ozone generators, we effectively remove smoke odors from your property, leaving it smelling fresh and clean.

Water Damage Restoration

Water damage can occur due to various reasons, including floods, storms, burst pipes, and leaks. SERVPRO Team Cox provides comprehensive water damage restoration services in Charlotte to minimize the damage and restore your property efficiently. Our services include:

• Emergency Water Extraction: Our team is available 24/7 to provide emergency water extraction services. We use powerful pumps and vacuums to remove standing water quickly.
• Drying and Dehumidification: Once the water is removed, we use industrial-grade dehumidifiers and air movers to thoroughly dry out your property. This step is crucial in preventing mold growth and secondary water damage.
• Moisture Monitoring: We continuously monitor moisture levels in walls, floors, and ceilings to ensure that your property is completely dry. This helps to prevent hidden moisture pockets that can lead to mold and structural damage.
• Cleaning and Sanitizing: Water damage can bring contaminants into your home or business. We clean and sanitize affected areas to remove bacteria, mold, and other harmful substances.
• Structural Repairs: From replacing drywall to repairing flooring, our team handles all necessary repairs to restore your property to its pre-water damage condition.

Mold Remediation

Mold can develop within 48 hours of water exposure and poses serious health risks. SERVPRO Team Cox offers comprehensive mold remediation services in Charlotte to ensure your property is safe and mold-free:

• Mold Inspection and Assessment: Our trained technicians conduct thorough inspections to identify mold growth and assess the extent of the problem. We use advanced equipment to detect hidden mold behind walls and under floors.
• Containment: To prevent the spread of mold spores, we establish containment barriers using negative air pressure and physical barriers. This isolates the affected area and protects the rest of your property.
• Air Filtration: High-efficiency particulate air (HEPA) filters and air scrubbers capture mold spores from the air, improving indoor air quality and preventing further contamination.
• Mold Removal: We safely remove and dispose of mold-infested materials. Non-porous surfaces are cleaned and treated with antimicrobial solutions to eliminate mold colonies.
• Restoration: After mold removal, we repair and restore affected areas to their original condition. This includes replacing drywall, painting, and installing new carpeting or flooring as needed.

Biohazard Cleanup

Biohazard situations require specialized training and equipment to handle safely. SERVPRO Team Cox offers professional biohazard cleanup services in Charlotte, including:

• Crime Scene Cleanup: Our team provides compassionate and thorough cleaning of crime scenes, including the removal of bloodborne pathogens and other biohazards.
• Trauma and Accident Cleanup: We handle the cleanup of trauma and accident scenes with sensitivity and professionalism, ensuring that all biohazardous materials are safely disposed of.
• Sewage Cleanup: Sewage backups can contain harmful bacteria and viruses. We clean, disinfect, and deodorize affected areas to restore a safe and sanitary environment.
• Hoarding Cleanup: Hoarding situations often involve biohazards and require careful handling. We work with compassion and respect to clean and organize hoarded properties.
• Chemical Spill Cleanup: Our team is trained to handle and dispose of hazardous chemicals safely, ensuring that your property is free from harmful substances.

Commercial Restoration Services

SERVPRO Team Cox understands the unique challenges that businesses face when disaster strikes. We offer a full range of commercial restoration services in Charlotte to minimize downtime and get your business back up and running:

• Commercial Water Damage Restoration: Water damage can halt business operations. Our team responds quickly to mitigate damage, dry out your property, and restore it to its preloss condition.
• Commercial Fire Damage Restoration: We provide comprehensive fire damage restoration services for commercial properties, including smoke and soot removal, odor elimination, and structural repairs.
• Commercial Mold Remediation: Mold in a commercial property can pose health risks to employees and customers. We provide thorough mold remediation services to ensure a safe and healthy environment.
• Commercial Cleaning Services: Regular cleaning and maintenance are essential for a productive workplace. We offer deep cleaning services, including carpet and upholstery cleaning, air duct cleaning, and more.
• Commercial Storm Damage Restoration: Storms can cause significant damage to commercial properties. We provide prompt and efficient storm damage restoration services to minimize business interruption.

Specialty Cleaning Services

Beyond disaster restoration, SERVPRO Team Cox offers specialty cleaning services to maintain a clean and healthy environment for your home or business in Charlotte:

• Carpet and Upholstery Cleaning: Our advanced cleaning techniques remove dirt, stains, and allergens from your carpets and upholstery, leaving them looking and feeling fresh.
• Ceilings, Walls, and Hard Floors Cleaning: Our team cleans and sanitizes ceilings, walls, and hard floors to remove dirt, dust, and grime, enhancing the appearance and hygiene of your property.
• Odor Removal and Deodorization: Persistent odors can be challenging to eliminate. We use specialized equipment and techniques to remove odors at their source, leaving your property smelling fresh and clean.

Storm Damage Restoration

Storms can cause extensive damage to your property, from roof damage to flooding. SERVPRO Team Cox is ready to respond with comprehensive storm damage restoration services in Charlotte:

• Emergency Board-Up and Roof Tarping: To protect your property from further damage, we provide emergency board-up services and roof tarping.
• Water Extraction and Drying: We quickly remove water and dry out affected areas to prevent mold growth and structural damage.
• Debris Removal and Cleanup: Our team removes storm debris from your property and cleans up affected areas.
• Structural Repairs: We handle all necessary structural repairs, from minor fixes to major reconstruction.
• Assistance with Insurance Claims: Navigating the insurance claims process can be overwhelming. We work closely with your insurance company to ensure a smooth and efficient claims process.

Reconstruction Services

After the mitigation and cleanup process, your property may require reconstruction to restore it to its preloss condition. SERVPRO Team Cox offers complete reconstruction services in Charlotte, including:

• Project Management: We coordinate all aspects of the reconstruction process, ensuring a seamless experience from start to finish.
• General Contracting: Our team provides a full range of construction services, from minor repairs to major rebuilds.
• Flooring, Drywall, and Painting: We replace damaged flooring, drywall, and provide professional painting services to restore your property.
• Roofing and Siding: Our team repairs or replaces damaged roofing and siding to protect your property from the elements.
• Custom Remodeling: We offer custom remodeling services to enhance the appearance and functionality of your property.

Why Choose SERVPRO Team Cox?

At SERVPRO Team Cox, we are committed to delivering exceptional restoration and cleaning services with a focus on customer satisfaction. Here are a few reasons why you should choose us:

• Experienced and Certified Professionals: Our team of technicians is highly trained and certified in various aspects of restoration and cleaning.
• 24/7 Emergency Services: Disasters can happen anytime, so we offer round-the-clock emergency services to address your needs promptly.
• Advanced Equipment and Techniques: We use state-of-the-art equipment and advanced techniques to ensure efficient and effective restoration.
• Locally Owned and Operated: As a locally owned and operated business, we are committed to serving our community and providing personalized services.
• Insurance Assistance: We work closely with insurance companies to help you navigate the claims process and ensure a smooth restoration experience.

Our Commitment to the Charlotte Community

At SERVPRO Team Cox, we are deeply committed to serving the Charlotte community. As a locally owned and operated business, we understand the unique challenges our community faces and strive to provide exceptional service and support. We are proud to be a part of the SERVPRO franchise network, which gives us access to a wealth of resources and expertise to handle any disaster, big or small.

We believe in giving back to the community and regularly participate in local events and charitable activities. Our team is dedicated to making a positive impact on the lives of our neighbors and helping to build a stronger, more resilient community.

Contact SERVPRO Team Cox Today

When disaster strikes, you need a trusted partner to help you navigate the restoration process and get your life back to normal. SERVPRO Team Cox is here to provide the comprehensive and reliable services you need to recover from any emergency. Whether you're dealing with fire, water, mold, biohazards, or storm damage, our team is ready to assist you.

Don't wait – contact SERVPRO Team Cox today to learn more about our services and how we can help you in your time of need. We're here 24/7 to provide the support and expertise you need to restore your property and your peace of mind. Call us at 704-393-7890.

Navigating Commercial Water Damage: A Comprehensive Guide by SERVPRO Team Cox

7/29/2024 (Permalink)

Water damage to a commercial property can be devastating, leading to significant operational disruptions and financial losses. At SERVPRO® Team Cox, we understand the unique challenges that commercial water damage presents. This comprehensive guide will explore the critical aspects of commercial water damage, its impact on your business, and how our expert team can help restore your property to its pre-damage condition.

The Causes of Commercial Water Damage

Commercial water damage can arise from various sources, each presenting unique challenges. Understanding these causes can help in preventing and addressing water damage effectively:

1. Plumbing Issues: Burst pipes, leaky faucets, and malfunctioning water heaters can cause significant water damage inside a commercial property.
2. Natural Disasters: Heavy rains, hurricanes, and floods can lead to extensive water intrusion, especially in buildings located in flood-prone areas.
3. Roof Leaks: Damaged or aging roofs can allow water to seep into the building, causing damage to ceilings, walls, and insulation.
4. HVAC Problems: Improper maintenance of HVAC systems can lead to leaks and water damage.
5. Sprinkler System Malfunctions: Automatic sprinkler systems are essential for fire safety, but when they malfunction, they can cause substantial water damage.

The Impact of Water Damage on Commercial Properties

Water damage in a commercial property can have far-reaching consequences, affecting both the structure of your building and the continuity of your business operations:

• Structural Damage: Water can weaken the structural integrity of your property, affecting walls, floors, and foundations.
• Mold Growth: Moisture creates an ideal environment for mold growth, which can lead to health issues and further damage to your property.
• Damage to Inventory and Equipment: Water can ruin inventory, equipment, and important documents, leading to significant financial losses.
• Operational Downtime: Water damage can disrupt business operations, leading to lost revenue and productivity.
• Health Risks: Standing water and excess moisture can lead to the growth of harmful bacteria and mold, posing health risks to employees and customers.

The SERVPRO Team Cox Approach to Commercial Water Damage Restoration

At SERVPRO Team Cox, we follow a systematic and thorough approach to commercial water damage restoration, ensuring effective and comprehensive recovery:

1. Emergency Contact: Our 24/7 availability means we can respond to emergencies promptly. Quick action is crucial in minimizing damage and costs.
2. Inspection and Water Damage Assessment: We conduct a detailed inspection to determine the extent of the water damage and develop a restoration plan.
3. Water Removal and Extraction: Using powerful pumps and vacuum units, we remove hundreds or thousands of gallons of water from your property.
4. Drying and Dehumidification: Our specialized equipment removes the remaining moisture from the structure and contents of your property.
5. Cleaning and Sanitizing: We clean, sanitize, and disinfect all restorable items and structures to ensure your property is safe and livable.
6. Restoration: The final step involves restoring your property to its pre-damage condition, which may include minor repairs like replacing drywall, painting, and installing new carpet, or major repairs like reconstructing areas of the property.

Why Choose SERVPRO Team Cox for Commercial Water Damage Restoration?

• Experience and Expertise: With years of experience in water damage restoration, our team has the knowledge and skills to handle any size disaster.
• Advanced Technology: We use state-of-the-art equipment and techniques to ensure efficient and effective restoration.
• Comprehensive Services: From initial assessment to final restoration, we provide a full range of services to get your business back on track.
• Customer-Centric Approach: We understand the stress and disruption caused by water damage. Our team is committed to providing compassionate and responsive service throughout the restoration process.

Preventive Measures to Minimize Commercial Water Damage

While it’s impossible to eliminate all risks, taking preventive measures can significantly reduce the likelihood of water damage in your commercial property:

• Regular Maintenance: Inspect and maintain your plumbing, appliances, and HVAC systems regularly to prevent leaks.
• Roof Inspections: Check your roof for damage and make necessary repairs to prevent water intrusion.
• Proper Drainage: Ensure your property has proper drainage systems to direct water away from the foundation.
• Install Water Alarms: Use water alarms to detect leaks early and prevent extensive damage.
• Seal Windows and Doors: Ensure windows and doors are properly sealed to prevent water from entering during storms.

Contact SERVPRO Team Cox for Expert Commercial Water Damage Restoration

If your commercial property has been affected by water damage, don’t wait – contact SERVPRO Team Cox immediately. Our experienced team is ready to respond 24/7, providing expert water damage restoration services to get your business back on its feet.

Commercial water damage can be a daunting challenge, but with SERVPRO Team Cox by your side, recovery is possible. Our comprehensive water damage restoration services are designed to address every aspect of the recovery process, ensuring your property is restored quickly and efficiently. Trust SERVPRO Team Cox to be your partner in recovery, providing the expertise, compassion, and dedication needed to get your business back to normal. Contact us today to learn more about how we can help you in the aftermath of water damage.

SERVPRO Team Cox is committed to providing exceptional water damage restoration services to commercial properties in Columbia and the surrounding areas. With our experienced team and advanced technology, we ensure your property is restored to its pre-damage condition swiftly and efficiently. For emergency services or to learn more about our restoration process, contact SERVPRO Team Cox at 704-393-7890.

Navigating the Aftermath: Commercial Storm Damage Restoration with SERVPRO Team Cox

7/22/2024 (Permalink)

Storms can wreak havoc on commercial properties, leading to significant disruptions in business operations and financial losses. At SERVPRO® Team Cox, we understand the unique challenges that come with commercial storm damage. Our specialized services are designed to help businesses recover quickly and efficiently, minimizing downtime and restoring normalcy. In this comprehensive guide, we'll explore the impact of storm damage on commercial properties and how SERVPRO Team Cox can be your trusted partner in the restoration process.

The Impact of Storm Damage on Commercial Properties

Storm damage can have far-reaching consequences for businesses, affecting everything from structural integrity to daily operations. Common types of storm damage include:

1. Structural Damage: High winds, heavy rains, and flying debris can compromise the structural integrity of buildings, damaging roofs, walls, windows, and doors. This can pose safety risks and require extensive repairs.
2. Flooding and Water Damage: Storm surges and heavy rainfall can lead to flooding, causing water intrusion that affects flooring, walls, and equipment. Water damage can also lead to mold growth, creating additional health hazards and repair needs.
3. Electrical and Fire Hazards: Water and electricity don't mix. Flooding can damage electrical systems, leading to power outages, electrical fires, and dangerous conditions for occupants.
4. Interior Damage: Beyond structural issues, storms can also damage the interior of commercial properties, including office furniture, inventory, and important documents.

The SERVPRO Team Cox Approach to Commercial Storm Damage Restoration

At SERVPRO Team Cox, we offer a comprehensive approach to commercial storm damage restoration, ensuring every aspect of the damage is addressed promptly and thoroughly:

1. Immediate Response: We understand that time is of the essence in commercial storm damage situations. Our team is available 24/7 to respond to emergencies, providing rapid assessment and mitigation services to minimize further damage.
2. Detailed Damage Assessment: Our experts conduct a thorough inspection of your property to identify all areas affected by the storm. This includes structural evaluations, moisture detection, and identifying potential hazards.
3. Board-Up and Tarping Services: To protect your property from further damage, we offer board-up and tarping services. These temporary measures secure the building, preventing water intrusion and unauthorized access.
4. Water Extraction and Drying: Using state-of-the-art equipment, we remove standing water and thoroughly dry all affected areas. This step is crucial to prevent mold growth and further structural damage.
5. Mold Remediation: If mold is detected, our certified professionals perform mold remediation to eliminate mold colonies and prevent future growth, ensuring a safe and healthy environment.
6. Debris Removal and Cleanup: Storms often leave behind debris that can obstruct recovery efforts. Our team handles debris removal and cleanup, ensuring your property is clear and safe for the restoration process.
7. Restoration and Repairs: From minor repairs to complete reconstruction, we handle all aspects of the restoration process. Our goal is to restore your property to its pre-storm condition, minimizing disruption to your business operations.

Why Choose SERVPRO Team Cox?

When it comes to commercial storm damage restoration, choosing the right partner can make all the difference. Here's why SERVPRO Team Cox stands out:

• Experience and Expertise: With years of experience in the industry, our team has the knowledge and skills to handle any storm damage scenario. We are IICRC certified and adhere to the highest standards of quality and safety.
• Advanced Technology: We use the latest technology and equipment to ensure efficient and effective restoration. Our techniques are designed to minimize disruption to your business while maximizing the results.
• Comprehensive Services: We offer a full range of services, from emergency response and water extraction to complete reconstruction. This means you can rely on us for all your restoration needs, eliminating the need to coordinate with multiple contractors.
• Customer-Centric Approach: At SERVPRO Team Cox, we prioritize our customers' needs and satisfaction. We provide transparent communication, regular updates, and personalized solutions to ensure you feel supported throughout the restoration process.

Preparing Your Business for Future Storms

While it's impossible to prevent storms, there are steps businesses can take to mitigate the impact of future events:

• Regular Maintenance: Keep your property well-maintained, including inspecting the roof, cleaning gutters, and ensuring proper drainage systems are in place.
• Emergency Preparedness Plan: Develop a comprehensive emergency preparedness plan that includes evacuation procedures, emergency contacts, and communication strategies.
• Backup Power Systems: Invest in backup power systems, such as generators, to ensure critical operations can continue during power outages.
• Insurance Review: Regularly review your insurance policy to ensure you have adequate coverage for storm-related damages. Understanding your policy can help expedite the claims process in the event of a disaster.

Storm damage can be a significant setback for businesses, but with SERVPRO Team Cox by your side, you can navigate the aftermath with confidence. Our dedicated team is here to provide swift, comprehensive storm damage restoration services, helping you get back to business as usual. Don't let storm damage disrupt your operations any longer—contact SERVPRO Team Cox today and let us help you weather the storm.

SERVPRO Team Cox: We take the stress out of your distress.

For more information about our commercial storm damage restoration services or to schedule an assessment, please visit our website or call our 24/7 emergency hotline at 704-393-7890. We're here to help your business recover and thrive, no matter the weather.

Understanding Residential Fire Damage in Older Homes: A Comprehensive Guide by SERVPRO Team Cox

7/9/2024 (Permalink)

Older homes have a charm and character that modern buildings often lack. However, they also come with unique challenges, especially when it comes to fire safety and damage. At SERVPRO® Team Cox, we understand the complexities involved in restoring older homes after a fire. This comprehensive guide will explore the specific issues related to residential fire damage in older homes and how our expert team can help you restore your cherished property to its original glory.

The Vulnerability of Older Homes to Fire Damage

Older homes, while beautiful and full of history, are often more susceptible to fire damage for several reasons:

1. Outdated Electrical Systems: Many older homes were built before the advent of modern electrical standards. Outdated wiring, insufficient electrical panels, and lack of ground fault circuit interrupters (GFCIs) increase the risk of electrical fires.
2. Aging Materials: The materials used in older homes, such as wood framing, may have deteriorated over time, making them more flammable.
3. Lack of Fire-Resistant Features: Modern homes are built with fire-resistant materials and designs, such as fire-rated drywall and sprinkler systems. Older homes often lack these features.
4. Hidden Hazards: Over the years, older homes may have undergone numerous renovations and repairs. These modifications can introduce hidden hazards, such as compromised structural integrity or the presence of hazardous materials like asbestos.

The Immediate Steps After a Fire in an Older Home

When a fire occurs in an older home, immediate action is crucial to mitigate damage and begin the restoration process:

1. Safety First: Ensure the safety of all occupants and pets. Do not re-enter the home until it has been declared safe by the fire department.
2. Contact SERVPRO Team Cox: Our 24/7 emergency services mean we can respond promptly to assess the situation and begin restoration.
3. Initial Assessment: We conduct a thorough inspection to determine the extent of fire, smoke, and soot damage, as well as any water damage from firefighting efforts.
4. Board-Up and Tarp Services: To secure the property and prevent further damage, we provide emergency board-up and roof-tarp services.

The Restoration Process for Fire-Damaged Older Homes

Restoring an older home after a fire requires specialized knowledge and techniques. Here’s how SERVPRO Team Cox approaches the restoration process:

1. Comprehensive Assessment: We perform a detailed assessment to understand the full extent of the damage, including structural issues, smoke and soot infiltration, and water damage.
2. Water Removal and Drying: If water damage is present, we use industrial-grade dehumidifiers and air movers to thoroughly dry the affected areas, preventing mold growth.
3. Smoke and Soot Removal: Our advanced equipment and techniques effectively remove smoke and soot from all surfaces, including hidden areas like ductwork.
4. Cleaning and Sanitizing: We clean, sanitize, and disinfect all restorable items and structures. This process includes odor removal using industrial air scrubbers and fogging equipment.
5. Restoration and Repairs: We handle both minor and major repairs, from replacing drywall and painting to reconstructing damaged areas. Our goal is to restore the home to its pre-fire condition while preserving its historical integrity.

Addressing the Unique Challenges of Older Homes

Restoring older homes requires a careful approach to preserve their unique features and historical value:

• Historical Preservation: We work closely with homeowners and preservationists to ensure that restoration efforts do not compromise the home’s historical significance.
• Custom Solutions: Each older home is unique, and we tailor our restoration solutions to address the specific needs and challenges of the property.
• Modern Upgrades: Where appropriate, we recommend modern upgrades, such as updated electrical systems and fire-resistant materials, to enhance the home’s safety while maintaining its character.

Preventive Measures for Older Homes

While it’s impossible to eliminate all risks, taking preventive measures can significantly reduce the likelihood of fire damage in older homes:

• Electrical Inspections: Regularly inspect and update the electrical system to meet modern safety standards.
• Fire Alarms and Detectors: Install and maintain smoke alarms and carbon monoxide detectors throughout the home.
• Fire-Resistant Materials: Consider using fire-resistant materials during renovations and repairs.
• Fire Safety Plan: Develop and regularly update a fire safety plan, ensuring all occupants know how to respond in case of a fire.

Residential fire damage in older homes presents unique challenges, but with the right approach, restoration is not only possible but can also preserve the home’s historical value. SERVPRO Team Cox is dedicated to helping homeowners navigate the complexities of fire damage restoration, providing expert services tailored to the unique needs of older homes. Our comprehensive approach ensures your cherished property is restored efficiently and effectively, preserving its character and enhancing its safety. If you ever face the unfortunate event of a fire, trust SERVPRO Team Cox to be your partner in recovery. Contact us today to learn more about our services and how we can assist you in restoring your historic home. Call us at 704-393-7890.

Comprehensive Restoration Services by SERVPRO Team Cox: Serving the Charlotte Area

7/3/2024 (Permalink)

When disaster strikes, the impact on your home or business can be overwhelming. Whether it's a fire, flood, mold infestation, or biohazard incident, getting back to normal quickly and efficiently is a priority. This is where SERVPRO Team Cox steps in, offering a wide range of expert services to handle any emergency. Our dedicated team of professionals is committed to providing high-quality restoration and cleaning services to both residential and commercial clients in the Charlotte area. Let’s explore the extensive services we offer and how we can help you during your time of need.

Fire Damage Restoration

Fire damage can be devastating, causing extensive damage to your property and belongings. At SERVPRO Team Cox, we understand the emotional and financial toll fire damage can take. Our comprehensive fire damage restoration services in Charlotte include:

• Emergency Board-Up and Tarping: To prevent further damage and secure your property, we provide emergency board-up services and roof tarping. This immediate action helps to stabilize the structure and protect it from the elements.
• Smoke and Soot Removal: Fire leaves behind corrosive soot and pervasive smoke odor. Our team uses advanced equipment and techniques to clean surfaces and eliminate odors, ensuring your property is free from lingering smoke damage.
• Content Cleaning and Restoration: Personal belongings and valuable items can often be salvaged. We provide detailed cleaning, deodorizing, and restoration services for your contents, helping to preserve your memories and important items.
• Structural Repairs: From minor repairs to major reconstruction, our team handles all aspects of structural repair. This includes replacing damaged materials, painting, and ensuring that your property is safe and structurally sound.
• Odor Removal: Using specialized equipment like thermal foggers and ozone generators, we effectively remove smoke odors from your property, leaving it smelling fresh and clean.

Water Damage Restoration

Water damage can occur due to various reasons, including floods, storms, burst pipes, and leaks. SERVPRO Team Cox provides comprehensive water damage restoration services in Charlotte to minimize the damage and restore your property efficiently. Our services include:

• Emergency Water Extraction: Our team is available 24/7 to provide emergency water extraction services. We use powerful pumps and vacuums to remove standing water quickly.
• Drying and Dehumidification: Once the water is removed, we use industrial-grade dehumidifiers and air movers to thoroughly dry out your property. This step is crucial in preventing mold growth and secondary water damage.
• Moisture Monitoring: We continuously monitor moisture levels in walls, floors, and ceilings to ensure that your property is completely dry. This helps to prevent hidden moisture pockets that can lead to mold and structural damage.
• Cleaning and Sanitizing: Water damage can bring contaminants into your home or business. We clean and sanitize affected areas to remove bacteria, mold, and other harmful substances.
• Structural Repairs: From replacing drywall to repairing flooring, our team handles all necessary repairs to restore your property to its pre-water damage condition.

Mold Remediation

Mold can develop within 48 hours of water exposure and poses serious health risks. SERVPRO Team Cox offers comprehensive mold remediation services in Charlotte to ensure your property is safe and mold-free:

• Mold Inspection and Assessment: Our trained technicians conduct thorough inspections to identify mold growth and assess the extent of the problem. We use advanced equipment to detect hidden mold behind walls and under floors.
• Containment: To prevent the spread of mold spores, we establish containment barriers using negative air pressure and physical barriers. This isolates the affected area and protects the rest of your property.
• Air Filtration: High-efficiency particulate air (HEPA) filters and air scrubbers capture mold spores from the air, improving indoor air quality and preventing further contamination.
• Mold Removal: We safely remove and dispose of mold-infested materials. Non-porous surfaces are cleaned and treated with antimicrobial solutions to eliminate mold colonies.
• Restoration: After mold removal, we repair and restore affected areas to their original condition. This includes replacing drywall, painting, and installing new carpeting or flooring as needed.

Biohazard Cleanup

Biohazard situations require specialized training and equipment to handle safely. SERVPRO Team Cox offers professional biohazard cleanup services in Charlotte, including:

• Crime Scene Cleanup: Our team provides compassionate and thorough cleaning of crime scenes, including the removal of bloodborne pathogens and other biohazards.
• Trauma and Accident Cleanup: We handle the cleanup of trauma and accident scenes with sensitivity and professionalism, ensuring that all biohazardous materials are safely disposed of.
• Sewage Cleanup: Sewage backups can contain harmful bacteria and viruses. We clean, disinfect, and deodorize affected areas to restore a safe and sanitary environment.
• Hoarding Cleanup: Hoarding situations often involve biohazards and require careful handling. We work with compassion and respect to clean and organize hoarded properties.
• Chemical Spill Cleanup: Our team is trained to handle and dispose of hazardous chemicals safely, ensuring that your property is free from harmful substances.

Commercial Restoration Services

SERVPRO Team Cox understands the unique challenges that businesses face when disaster strikes. We offer a full range of commercial restoration services in Charlotte to minimize downtime and get your business back up and running:

• Commercial Water Damage Restoration: Water damage can halt business operations. Our team responds quickly to mitigate damage, dry out your property, and restore it to its preloss condition.
• Commercial Fire Damage Restoration: We provide comprehensive fire damage restoration services for commercial properties, including smoke and soot removal, odor elimination, and structural repairs.
• Commercial Mold Remediation: Mold in a commercial property can pose health risks to employees and customers. We provide thorough mold remediation services to ensure a safe and healthy environment.
• Commercial Cleaning Services: Regular cleaning and maintenance are essential for a productive workplace. We offer deep cleaning services, including carpet and upholstery cleaning, air duct cleaning, and more.
• Commercial Storm Damage Restoration: Storms can cause significant damage to commercial properties. We provide prompt and efficient storm damage restoration services to minimize business interruption.

Specialty Cleaning Services

Beyond disaster restoration, SERVPRO Team Cox offers specialty cleaning services to maintain a clean and healthy environment for your home or business in Charlotte:

• Carpet and Upholstery Cleaning: Our advanced cleaning techniques remove dirt, stains, and allergens from your carpets and upholstery, leaving them looking and feeling fresh.
• Ceilings, Walls, and Hard Floors Cleaning: Our team cleans and sanitizes ceilings, walls, and hard floors to remove dirt, dust, and grime, enhancing the appearance and hygiene of your property.
• Odor Removal and Deodorization: Persistent odors can be challenging to eliminate. We use specialized equipment and techniques to remove odors at their source, leaving your property smelling fresh and clean.

Storm Damage Restoration

Storms can cause extensive damage to your property, from roof damage to flooding. SERVPRO Team Cox is ready to respond with comprehensive storm damage restoration services in Charlotte:

• Emergency Board-Up and Roof Tarping: To protect your property from further damage, we provide emergency board-up services and roof tarping.
• Water Extraction and Drying: We quickly remove water and dry out affected areas to prevent mold growth and structural damage.
• Debris Removal and Cleanup: Our team removes storm debris from your property and cleans up affected areas.
• Structural Repairs: We handle all necessary structural repairs, from minor fixes to major reconstruction.
• Assistance with Insurance Claims: Navigating the insurance claims process can be overwhelming. We work closely with your insurance company to ensure a smooth and efficient claims process.

Reconstruction Services

After the mitigation and cleanup process, your property may require reconstruction to restore it to its preloss condition. SERVPRO Team Cox offers complete reconstruction services in Charlotte, including:

• Project Management: We coordinate all aspects of the reconstruction process, ensuring a seamless experience from start to finish.
• General Contracting: Our team provides a full range of construction services, from minor repairs to major rebuilds.
• Flooring, Drywall, and Painting: We replace damaged flooring, drywall, and provide professional painting services to restore your property.
• Roofing and Siding: Our team repairs or replaces damaged roofing and siding to protect your property from the elements.
• Custom Remodeling: We offer custom remodeling services to enhance the appearance and functionality of your property.

Why Choose SERVPRO Team Cox?

At SERVPRO Team Cox, we are committed to delivering exceptional restoration and cleaning services with a focus on customer satisfaction. Here are a few reasons why you should choose us:

• Experienced and Certified Professionals: Our team of technicians is highly trained and certified in various aspects of restoration and cleaning.
• 24/7 Emergency Services: Disasters can happen anytime, so we offer round-the-clock emergency services to address your needs promptly.
• Advanced Equipment and Techniques: We use state-of-the-art equipment and advanced techniques to ensure efficient and effective restoration.
• Locally Owned and Operated: As a locally owned and operated business, we are committed to serving our community and providing personalized services.
• Insurance Assistance: We work closely with insurance companies to help you navigate the claims process and ensure a smooth restoration experience.

Our Commitment to the Charlotte Community

At SERVPRO Team Cox, we are deeply committed to serving the Charlotte community. As a locally owned and operated business, we understand the unique challenges our community faces and strive to provide exceptional service and support. We are proud to be a part of the SERVPRO franchise network, which gives us access to a wealth of resources and expertise to handle any disaster, big or small.

We believe in giving back to the community and regularly participate in local events and charitable activities. Our team is dedicated to making a positive impact on the lives of our neighbors and helping to build a stronger, more resilient community.

Contact SERVPRO Team Cox Today

When disaster strikes, you need a trusted partner to help you navigate the restoration process and get your life back to normal. SERVPRO Team Cox is here to provide the comprehensive and reliable services you need to recover from any emergency. Whether you're dealing with fire, water, mold, biohazards, or storm damage, our team is ready to assist you.

Don't wait – contact SERVPRO Team Cox today to learn more about our services and how we can help you in your time of need. We're here 24/7 to provide the support and expertise you need to restore your property and your peace of mind. Call us at 704-393-7890.

Understanding Residential Fire Damage: Insights from SERVPRO Team Cox

6/28/2024 (Permalink)

A fire in a home is a devastating event that can leave families feeling overwhelmed and uncertain about the future. The immediate aftermath of a residential fire involves not only the visible destruction caused by flames but also hidden dangers such as smoke, soot, and water damage from firefighting efforts. At SERVPRO® Team Cox, we understand the emotional and practical challenges homeowners face after a fire. Our goal is to provide comprehensive restoration services to help families rebuild and move forward.

The Impact of Residential Fire Damage

Residential fire damage goes beyond the charred remains of furniture and belongings. It includes a range of issues that can compromise the safety and integrity of a home. From structural damage to health hazards from smoke and soot, the effects of a fire can be extensive and long-lasting.

The Restoration Process

At SERVPRO Team Cox, we follow a meticulous approach to restore homes affected by fire damage:

1. Assessment and Inspection
• Our experts perform a thorough inspection to determine the extent of fire, smoke, and water damage.
• We create a detailed restoration plan tailored to the specific needs of the home.
2. Immediate Board-Up and Roof-Tarping
• To prevent further damage and secure the property, we provide immediate board-up and roof-tarping services.
3. Water Removal and Drying
• Using advanced equipment, we extract water left by firefighting efforts and dry the affected areas to prevent mold growth.
4. Smoke and Soot Removal
• We use specialized techniques and equipment to clean and remove smoke and soot from all surfaces, including walls, ceilings, and personal belongings.
5. Cleaning and Sanitizing
• Our team cleans and sanitizes all restorable items and structures damaged by the fire.
• We use industrial air scrubbers and fogging equipment to eliminate odors.
6. Restoration and Reconstruction
• We handle all aspects of the restoration process, including minor repairs such as drywall replacement, painting, and major reconstruction as needed.

Key Considerations in Residential Fire Damage Restoration

• Safety and Health Concerns: The presence of smoke, soot, and potentially hazardous materials requires specialized cleaning and restoration methods to ensure the safety of the home's occupants.
• Emotional Impact: Losing a home or personal belongings to a fire can be emotionally distressing. Our team provides compassionate support and guidance throughout the restoration process.
• Insurance Coordination: We assist with the insurance claims process, providing detailed documentation of the damage and the restoration work performed.

Why Choose SERVPRO Team Cox?

SERVPRO Team Cox is a trusted leader in the restoration industry. Here’s why homeowners rely on us for residential fire damage restoration:

• Expertise and Experience: With years of experience in handling residential fire damage, our team has the knowledge and skills to manage complex restoration projects.
• Advanced Technology: We utilize the latest restoration technology and equipment to ensure efficient and effective results.
• 24/7 Emergency Response: Fires can happen at any time, and we are always ready to respond to emergencies, day or night.
• Comprehensive Services: From initial assessment to final restoration, we offer a full range of services to address all aspects of fire damage.

Steps to Take Immediately After a Fire

If your home experiences a fire, taking prompt action can help mitigate damage and facilitate the restoration process. Here are some steps to consider:

• Ensure Safety: Evacuate the building and ensure that everyone is safe. Do not re-enter the premises until it is declared safe by authorities.
• Contact SERVPRO Team Cox: Call us immediately to start the restoration process. Our team is available 24/7 to respond to emergencies.
• Document the Damage: Take photos and document the extent of the damage for insurance purposes.
• Notify Your Insurance Company: Report the fire to your insurance provider and initiate the claims process.

Preventive Measures for Residential Fire Safety

While it's crucial to know how to handle residential fire damage, it's equally important to take preventive measures to reduce the risk of fires in the first place. Here are some key steps homeowners can implement to enhance fire safety:

1. Install Fire Detection Systems
• Ensure that smoke detectors and fire alarms are installed throughout the home and are regularly maintained.
• Consider advanced fire detection systems that can alert the fire department automatically.
2. Maintain Fire Suppression Systems
• Regularly service and maintain fire extinguishers and other suppression systems.
• Train family members on the proper use of fire extinguishers.
3. Develop a Fire Safety Plan
• Create a comprehensive fire safety and evacuation plan.
• Conduct regular fire drills to ensure all family members are familiar with evacuation routes and procedures.
4. Electrical Safety
• Conduct regular inspections of electrical systems and appliances to identify and rectify potential hazards.
• Avoid overloading circuits and ensure all electrical work is performed by licensed professionals.
5. Storage and Housekeeping
• Store flammable materials in appropriate, clearly marked containers and keep them away from heat sources.
• Maintain a clean and organized home to prevent the accumulation of combustible materials.
6. Family Training
• Provide fire safety training to all family members, including how to prevent fires and what to do in case of an emergency.
• Encourage vigilance and immediate reporting of any fire hazards.

Case Studies: SERVPRO Team Cox in Action

To illustrate the effectiveness of our residential fire damage restoration services, here are a few case studies showcasing our work:

Case Study 1: House Fire Due to Electrical Fault

A family home experienced a significant fire caused by an electrical fault in the living room. SERVPRO Team Cox was called in to handle the restoration. Our team:

• Conducted a thorough assessment and developed a detailed restoration plan.
• Implemented emergency board-up services to secure the property.
• Removed water from firefighting efforts and dried the affected areas.
• Cleaned and restored personal belongings, including furniture and electronics.
• Worked closely with the family to minimize disruption and ensure a smooth restoration process.

Case Study 2: Kitchen Fire in a Suburban Home

A kitchen fire in a suburban home caused extensive damage to the kitchen and surrounding areas, leaving smoke and soot throughout the house. SERVPRO Team Cox responded immediately to:

• Assess the damage and develop a comprehensive restoration strategy.
• Clean and restore the kitchen appliances, cabinetry, and countertops.
• Remove odors and sanitize the entire house.
• Coordinate with the homeowners to ensure a swift and efficient restoration process.

The SERVPRO Team Cox Commitment

At SERVPRO Team Cox, we are dedicated to providing top-notch residential fire damage restoration services. Our commitment to excellence is reflected in our:

• Customer-Centric Approach: We prioritize the needs and concerns of our clients, ensuring transparent communication and personalized service.
• Skilled Technicians: Our team consists of highly trained and certified professionals who are experts in fire damage restoration.
• Quality Assurance: We adhere to the highest industry standards and continually update our practices to incorporate the latest advancements in restoration technology.

Contact Us

If your home has been affected by residential fire damage, don't hesitate to reach out to SERVPRO Team Cox. Our experienced team is ready to assist you with comprehensive restoration services that will help you rebuild and move forward. Contact us today to learn more about how we can help you recover from fire damage and ensure your home is safe and restored. With SERVPRO Team Cox by your side, you can rest assured that your home is in the hands of trusted professionals dedicated to restoring your property and peace of mind. Call us at 704-393-7890.

Tackling Residential Water Damage with SERVPRO Team Cox

6/20/2024 (Permalink)

Water damage in your home can be a stressful and overwhelming experience. Whether it’s caused by a burst pipe, a leaking roof, or a natural disaster, the impact on your property and daily life can be significant. At SERVPRO®, we specialize in addressing residential water damage quickly and effectively, helping you get back to normal as soon as possible.

Understanding Residential Water Damage

Residential water damage refers to any unwanted water intrusion that causes damage to your home. This can occur due to various reasons, including plumbing failures, natural disasters, and appliance malfunctions. The consequences can range from minor inconveniences to major structural issues and health hazards.

Common Causes of Residential Water Damage

• Burst Pipes: One of the most common causes, burst pipes can lead to extensive water damage in a short amount of time.
• Leaking Roofs: Damaged or aged roofing can allow water to seep into your home, causing damage to ceilings, walls, and floors.
• Flooding: Natural disasters like heavy rains and floods can cause significant water damage to homes.
• Appliance Leaks: Malfunctioning appliances such as water heaters, dishwashers, and washing machines can leak and cause water damage.
• Sewage Backups: Blocked or damaged sewer lines can lead to sewage backups, posing health risks and damaging your home.

Immediate Actions to Take

When faced with residential water damage, prompt action is crucial to minimize damage and reduce restoration costs. Here are some steps you should take:

• Turn Off the Water Source: If possible, locate and shut off the water source to prevent further flooding.
• Turn Off Electricity: Ensure the safety of your home by turning off electricity in the affected areas to prevent electrical hazards.
• Remove Valuable Items: Protect your valuable items and personal belongings by moving them to a dry and safe location.
• Contact SERVPRO Team Cox: Reach out to us immediately for professional water damage restoration services. Our team is equipped with advanced equipment and techniques to handle any scale of water damage.

The SERVPRO Team Cox Advantage

At SERVPRO, we offer comprehensive water damage restoration services tailored to the unique needs of residential properties. Here’s what sets us apart:

• 24/7 Emergency Response: We are available around the clock to respond to emergencies and minimize disruption to your life.
• Experienced Professionals: Our certified technicians have extensive experience in handling residential water damage of all scales.
• Advanced Equipment: We use state-of-the-art equipment for water extraction, drying, and dehumidification to ensure thorough restoration.
• Comprehensive Services: From initial assessment and mitigation to final restoration, we provide end-to-end services to restore your home to its pre-damage condition.

Why Prompt Response Matters

Acting quickly in the event of residential water damage is essential to prevent further complications such as mold growth, structural damage, and prolonged displacement. SERVPRO Team Cox understands the urgency and works efficiently to get your home back to normal.

Prevention Tips

Preventing residential water damage can save you time, money, and hassle. Consider implementing these preventive measures:

• Regular Maintenance: Conduct routine inspections and maintenance of plumbing systems, roofs, and appliances.
• Install Water Detection Devices: Use water sensors and alarms to detect leaks early.
• Develop an Emergency Plan: Have a plan in place to quickly respond to water damage incidents.

FAQs About Residential Water Damage

Q: How long does the water damage restoration process take?

A: The duration of the restoration process depends on the extent of the damage. Minor water damage can take a few days to a week, while more severe cases may take several weeks.

Q: Can water damage lead to mold growth?

A: Yes, water damage can create the perfect conditions for mold growth if not addressed promptly. Mold can develop within 24-48 hours of water exposure, making immediate action crucial.

Q: Will insurance cover residential water damage?

A: Most homeowners' insurance policies cover water damage. However, coverage can vary based on the policy and the cause of the damage. It’s essential to review your policy and consult with your insurance provider.

Q: What should I do if my home experiences water damage outside of business hours?

A: SERVPRO Team Cox offers 24/7 emergency services. You can contact us any time of the day or night, and we will respond promptly to mitigate the damage.

The Impact of Residential Water Damage

Water damage can have a profound impact on your home and your daily life. It’s not just about the immediate inconvenience; the long-term consequences can be severe if not addressed promptly and effectively. Here’s a deeper look into how residential water damage can affect various aspects of your home:

Structural Damage

Water can compromise the structural integrity of your home, affecting walls, floors, and ceilings. Prolonged exposure to moisture can weaken the foundation and lead to serious issues like wood rot, warping, and even collapse in extreme cases. Timely intervention by professionals like SERVPRO Team Cox is essential to prevent these catastrophic outcomes.

Mold Growth

One of the most significant risks associated with residential water damage is mold growth. Mold thrives in damp environments and can begin to grow within 24-48 hours of water exposure. It not only damages building materials but also poses health risks, particularly for individuals with allergies, asthma, or weakened immune systems. SERVPRO Team Cox employs specialized techniques to eliminate mold and prevent its recurrence.

Electrical Hazards

Water and electricity are a dangerous combination. Water damage can lead to short circuits, electrical fires, and other hazards if it comes into contact with electrical systems and appliances. Ensuring the power is turned off and getting professional help immediately is crucial to avoid these risks.

Damage to Personal Belongings

Water can ruin furniture, electronics, clothing, and other personal belongings. Sentimental items such as photographs and heirlooms are particularly vulnerable. At SERVPRO Team Cox, we understand the value of your possessions and take meticulous care in salvaging and restoring as much as possible.

Increased Repair Costs

The longer water damage goes unaddressed, the more extensive and costly the repairs can become. Immediate action can help mitigate the damage and reduce overall restoration expenses. This is why our team at SERVPRO Team Cox emphasizes rapid response and efficient service.

Detailed Steps in Our Restoration Process

To give you a clearer understanding of what to expect when you call SERVPRO Team Cox for residential water damage restoration, here’s a breakdown of our comprehensive process:

1. Emergency Contact

When you contact us, our team gathers essential information about your situation to prepare for a rapid and effective response.

2. Inspection and Damage Assessment

Our technicians arrive promptly to conduct a thorough inspection and assess the extent of the water damage. We use advanced tools like moisture meters and thermal imaging cameras to identify hidden moisture and damage areas.

3. Water Removal

Using powerful pumps and vacuums, we remove the majority of the water. This step is crucial to prevent further damage and mold growth.

4. Drying and Dehumidification

We use industrial-grade dehumidifiers and high-speed air movers to thoroughly dry out the affected areas. This helps eliminate any remaining moisture and prevents secondary damage.

5. Cleaning and Sanitizing

Our team cleans and sanitizes your home to ensure it is safe and habitable. We use specialized cleaning techniques and products to remove contaminants and prevent mold growth.

6. Restoration

The final step involves repairing and restoring your home to its pre-damage condition. This can include minor repairs like replacing drywall and installing new carpet or major reconstruction projects.

Prevention and Maintenance Tips

To reduce the risk of residential water damage, consider these preventive measures and maintenance tips:

• Inspect and Maintain Plumbing: Regularly check for leaks, corrosion, and other issues in your plumbing system. Fix problems promptly to prevent water damage.
• Maintain Your Roof: Ensure your roof is in good condition and free of leaks. Replace damaged shingles and repair any weaknesses.
• Install a Sump Pump: If your basement is prone to flooding, a sump pump can help keep it dry.
• Check Appliances: Regularly inspect and maintain appliances that use water, such as washing machines, dishwashers, and water heaters. Replace old hoses and fix leaks immediately.
• Clean Gutters and Downspouts: Ensure gutters and downspouts are clear of debris to allow proper drainage away from your home.
• Seal Cracks: Seal cracks in your foundation, walls, and windows to prevent water from entering your home.

Real-Life Success Stories

At SERVPRO Team Cox, we pride ourselves on our success stories. One such story involves a family who experienced severe water damage after a major storm. The water had entered their home through a damaged roof, affecting multiple rooms and belongings.

Our Response:

• Rapid Arrival: We arrived within an hour of their call, ready to assess and address the damage.
• Comprehensive Assessment: We used advanced tools to identify all areas of moisture, including hidden pockets.
• Efficient Water Removal: We quickly extracted the water using high-powered equipment.
• Complete Drying: Our dehumidifiers and air movers ensured the home was thoroughly dried.
• Restoration: We repaired the roof, replaced damaged drywall, and cleaned and sanitized the entire home.

Outcome: The family was able to return to a safe, dry, and restored home within a week, with minimal disruption to their lives.

Conclusion

Residential water damage can be a daunting experience, but with the right help, recovery is possible. SERVPRO Team Cox is dedicated to providing fast, efficient, and professional water damage restoration services to ensure your home is restored to its pre-damage condition. From addressing immediate concerns to preventing future damage, we are here to help you every step of the way. Contact us at 704-393-7890.

Ensuring Safety with Commercial Biohazard Mitigation: SERVPRO Team Cox

6/13/2024 (Permalink)

In the commercial sector, the importance of maintaining a safe and clean environment cannot be overstated. Biohazard incidents can occur unexpectedly, posing significant health risks and disrupting business operations. SERVPRO® is dedicated to providing comprehensive commercial biohazard mitigation services to ensure your business remains safe, compliant, and operational.

What is Commercial Biohazard Mitigation?

Commercial biohazard mitigation involves the assessment, cleanup, and decontamination of hazardous biological and chemical substances in commercial properties. This process requires specialized expertise and equipment to handle safely and effectively, preventing potential health risks and ensuring the area is restored to a safe condition.

Common Biohazard Situations in Commercial Properties

Biohazard restoration in commercial settings can be necessary for various reasons, including:

• Crime Scene and Trauma Cleanup: Incidents involving blood and bodily fluids require meticulous cleaning and disinfection to prevent health hazards.
• Chemical Spills: Industrial and laboratory environments may encounter hazardous chemical spills that necessitate professional mitigation.
• Sewage Backups: Blockages in commercial plumbing can lead to sewage overflows, requiring thorough cleaning and decontamination.
• Virus and Bacterial Contamination: Outbreaks of infectious diseases in workplaces demand comprehensive biohazard restoration to prevent the spread of pathogens.

The SERVPRO Team Cox Biohazard Mitigation Process

Our team at SERVPRO Team Cox follows a systematic approach to ensure effective biohazard mitigation:

• Initial Assessment: We begin with a thorough assessment of the affected area to determine the extent of contamination and the best course of action.
• Containment: To prevent the spread of hazardous materials, we establish containment zones around the affected area.
• Removal and Disposal: Contaminated materials are carefully removed and disposed of in accordance with local, state, and federal regulations.
• Cleaning and Disinfection: Using industrial-grade cleaning agents and advanced techniques, we clean and disinfect the area to eliminate all traces of biohazardous substances.
• Restoration: Finally, we restore the area to its pre-contamination condition, ensuring it is safe and ready for use.

Benefits of Choosing SERVPRO Team Cox for Biohazard Restoration

When it comes to commercial biohazard mitigation, partnering with SERVPRO Team Cox offers several key benefits:

• Expertise: Our technicians are highly trained and certified in biohazard restoration, ensuring professional and efficient service.
• Safety: We prioritize safety by using state-of-the-art equipment and following strict protocols to protect both our team and your property.
• Compliance: All our services comply with relevant regulations, providing you with peace of mind and reducing liability.
• Rapid Response: We understand the urgency of biohazard situations and are available 24/7 to respond to your needs quickly.

Why Professional Biohazard Restoration is Essential

Attempting to handle biohazard situations without professional help can lead to significant risks, including:

• Health Risks: Exposure to hazardous materials can cause serious health issues, including infections and respiratory problems.
• Improper Cleanup: Inadequate cleaning can leave behind dangerous residues and increase the risk of contamination.
• Regulatory Non-Compliance: Failure to comply with regulations can result in fines and legal consequences.

Frequently Asked Questions About Commercial Biohazard Mitigation

Q: What types of biohazard situations can SERVPRO Team Cox handle?

A: We handle a wide range of biohazard situations, including crime scenes, chemical spills, sewage backups, and virus contaminations.

Q: How quickly can SERVPRO Team Cox respond to a biohazard emergency?

A: We are available 24/7 and strive to respond to emergencies as quickly as possible to minimize disruption and ensure safety.

Q: Is biohazard mitigation covered by insurance?

A: Coverage varies by policy. It’s important to review your insurance plan or consult with your provider to understand what is covered.

Q: What safety measures does SERVPRO Team Cox take during biohazard mitigation?

A: Our technicians use personal protective equipment (PPE), follow strict safety protocols, and use advanced equipment to ensure a safe and effective cleanup.

How to Prepare Your Commercial Property for Biohazard Situations

While biohazard incidents can be unpredictable, there are steps you can take to be better prepared:

• Develop a Response Plan: Have a clear plan in place for how to respond to various biohazard scenarios. This should include emergency contact information and procedures for evacuation and containment.
• Train Employees: Ensure that employees are aware of biohazard risks and know how to respond in an emergency.
• Maintain Proper Storage: Store chemicals and hazardous materials properly to reduce the risk of spills and contamination.
• Regular Inspections: Conduct regular inspections of your property to identify and address potential biohazard risks before they become problems.

Testimonials from Satisfied Clients

Our commitment to excellence is reflected in the positive feedback we receive from our clients. Here are a few testimonials from businesses that have benefited from our biohazard restoration services:

• Manufacturing Plant Manager: "SERVPRO Team Cox responded quickly to a chemical spill in our facility. Their professionalism and expertise were evident throughout the cleanup process. Thanks to their thorough biohazard restoration, we were able to resume operations without delay."
• Office Building Property Manager: "After a sewage backup in our building, SERVPRO Team Cox handled everything from containment to final restoration. Their team was efficient, courteous, and extremely knowledgeable. We couldn’t be happier with the results."

How to Get Started with SERVPRO Team Cox

If you’re facing a biohazard situation or want to prepare your commercial property for potential risks, SERVPRO Team Cox is here to help. Getting started is easy:

• Contact Us: Reach out to our team 24/7 via phone at 704-393-7890 or our website to discuss your needs and schedule an assessment.
• Assessment and Planning: Our experts will conduct a thorough assessment of your property and develop a tailored biohazard mitigation plan.
• Implementation: We will execute the plan efficiently, ensuring minimal disruption to your business operations.
• Follow-Up: After the mitigation process is complete, we provide follow-up services to ensure the area remains safe and compliant.

When faced with a biohazard situation in your commercial property, it's crucial to act swiftly and rely on professionals who can handle the job with expertise and care. SERVPRO Team Cox is here to provide you with reliable biohazard restoration services that prioritize safety, compliance, and efficiency.

Don't wait until it's too late—contact SERVPRO Team Cox today for all your commercial biohazard mitigation needs. Our team is ready to assist you 24/7, ensuring your business remains safe and operational no matter what challenges arise.

Biohazard restoration is a critical service that safeguards health and ensures the continuity of business operations. With SERVPRO Team Cox, you can trust that every aspect of biohazard mitigation will be handled with professionalism and dedication. Let us help you protect your commercial property and create a safer environment for everyone. Call us at 704-393-7890.

Understanding Fire Damage: A SERVPRO Perspective

6/6/2024 (Permalink)

Fire damage can be devastating, affecting both the structure of your home and the well-being of those who live there. At SERVPRO®, we understand the emotional and physical toll that fire damage can cause, and we are here to help you through every step of the restoration process. Here's what you need to know about fire damage and how we can assist you:

Key Aspects of Fire Damage Restoration

• Immediate Response: Time is of the essence when dealing with fire damage. Our 24/7 emergency services ensure that we can respond quickly to mitigate further damage.
• Assessment and Inspection: We conduct a thorough inspection to determine the extent of the fire damage, including smoke and soot residue and water damage from firefighting efforts.
• Board-Up and Roof-Tarp Service: To prevent further damage from weather or vandalism, we provide board-up and roof-tarp services.
• Water Removal and Drying: Firefighting efforts often lead to water damage. We use advanced equipment to remove water and completely dry the affected areas.
• Smoke and Soot Removal: Smoke and soot can penetrate surfaces and leave lingering odors. We employ specialized cleaning methods to remove these residues from walls, ceilings, and other surfaces.
• Cleaning and Sanitizing: Personal items and structures affected by fire damage need to be cleaned and sanitized to remove odors and prevent mold growth.
• Restoration: The final step is restoring your home or business to its pre-fire condition, which may include minor repairs, painting, and installing new carpet or major reconstruction of entire rooms.

Why Choose SERVPRO for Fire Damage Restoration?

• Expertise and Experience: Our team has extensive experience and specialized training in fire damage restoration. We follow industry best practices to ensure the highest quality of service.
• Advanced Technology: We use state-of-the-art equipment and techniques to provide efficient and effective fire damage restoration.
• Comprehensive Services: From initial assessment to complete restoration, we offer a full range of services to handle every aspect of fire damage.
• Customer-Centric Approach: We understand the stress and trauma that come with fire damage. Our compassionate team is dedicated to providing support and guidance throughout the entire process.
• Insurance Assistance: We work closely with insurance companies to streamline the claims process and ensure you receive the coverage you need.

Preventing Fire Damage

While fire damage can be unpredictable, there are steps you can take to reduce the risk:

• Install Smoke Alarms: Ensure smoke alarms are installed on every level of your home and outside sleeping areas. Test them monthly and replace batteries annually.
• Practice Fire Safety: Create and practice a fire escape plan with your family. Make sure everyone knows at least two ways to exit each room.
• Maintain Electrical Systems: Have a licensed electrician inspect your home’s electrical system regularly. Avoid overloading circuits and using damaged cords.
• Be Cautious with Flammable Materials: Store flammable materials safely and keep them away from heat sources.
• Clean and Inspect Chimneys: Regularly clean and inspect chimneys, fireplaces, and wood stoves to prevent the buildup of flammable creosote.

SERVPRO's Commitment to Excellence in Fire Damage Restoration

At SERVPRO®, we pride ourselves on our commitment to excellence in every fire damage restoration project we undertake. Our goal is to restore not just your property but also your peace of mind. Here are a few additional ways we ensure top-notch service:

Thorough Documentation: We document every step of the fire damage restoration process, providing detailed reports and photographs. This transparency helps with insurance claims and keeps you informed about the progress.

Safety First: We prioritize safety at every stage of the restoration process. Our team follows strict safety protocols to protect both the occupants of the property and our technicians.

Ongoing Communication: Effective communication is key to a successful restoration project. We maintain regular contact with you, updating you on our progress and addressing any concerns you may have.

Post-Restoration Support: Our service doesn’t end once the restoration is complete. We offer post-restoration support to ensure you are completely satisfied with the results and to address any additional needs you may have.

Real-Life Examples of SERVPRO Fire Damage Restoration

Case Study 1: Residential Fire Damage Restoration

A local family experienced significant fire damage in their home after a kitchen fire. The fire caused extensive smoke and soot damage throughout the house. SERVPRO Team Cox responded promptly, providing emergency board-up services, and beginning the cleanup process immediately. We used advanced equipment to remove smoke and soot residues and implemented specialized deodorization techniques to eliminate lingering odors. Our team worked diligently to restore the property, ensuring that the family could return to a safe and clean home.

Case Study 2: Commercial Fire Damage Restoration

A commercial property suffered fire damage due to an electrical malfunction. The fire affected multiple offices and caused significant structural damage. SERVPRO Team Cox was on-site quickly to assess the damage and begin the restoration process. We coordinated with the business owner and their insurance company to develop a comprehensive restoration plan. Our team handled everything from water removal and drying to reconstruction and final cleaning. The business was able to resume operations with minimal disruption, thanks to our efficient and thorough restoration services.

Dealing with fire damage can be a daunting experience, but you don’t have to face it alone. SERVPRO Team Cox is here to provide the expertise, support, and restoration services you need to recover from fire damage. Whether it’s a small kitchen fire or a large commercial blaze, we have the skills and resources to handle any situation.

Don’t wait to get the help you need. Contact SERVPRO Team Cox at 704-393-7890 today to learn more about our fire damage restoration services and how we can assist you. Our team is ready to respond 24/7, ensuring that we’re there when you need us most. Let us help you restore your property and your peace of mind after fire damage.

For immediate assistance, call us at 704-393-7890. We’re here to help you every step of the way.

Navigating Storm Damage and Flooding: SERVPRO's Expertise

5/29/2024 (Permalink)

When storms strike, they often bring more than just heavy rain and strong winds. The aftermath can leave your property severely damaged, especially if flooding occurs. At SERVPRO Team Cox, we specialize in addressing storm damage and flood damage, providing swift and effective solutions to restore your peace of mind.

The Consequences of Storm Damage and Flooding

Storms can wreak havoc on homes and businesses alike. Flooding, in particular, can cause extensive damage that requires immediate attention. Here are some of the primary issues caused by storm damage and flooding:

• Structural Compromise: High winds and water pressure can weaken the foundations and walls of buildings.
• Water Contamination: Floodwaters often contain hazardous materials, including sewage and chemicals, which pose health risks.
• Mold Infestation: Moisture from flood damage can lead to mold growth, impacting air quality and health.
• Electrical Hazards: Water exposure can lead to electrical system failures, increasing the risk of fires and electrocution.
• Personal Property Loss: Flooding can destroy personal belongings, furniture, and important documents.

SERVPRO's Comprehensive Approach to Storm Damage and Flooding

At SERVPRO®, we provide a full range of services to address the diverse challenges posed by storm damage and flood damage. Our team of professionals is equipped with the latest technology and techniques to ensure efficient and effective restoration. Here’s how we can help:

• 24/7 Emergency Response: We are available around the clock to respond to storm damage and flooding emergencies.
• Water Extraction and Drying: We use powerful pumps and industrial-grade dehumidifiers to remove standing water and dry affected areas.
• Cleaning and Sanitizing: Our team thoroughly cleans and sanitizes all impacted areas to remove contaminants and prevent mold growth.
• Mold Remediation: We identify and eliminate mold growth, restoring healthy indoor air quality.
• Reconstruction Services: From minor repairs to major reconstruction, we restore your property to its pre-damage state.

Why Choose SERVPRO Team Cox for Flood Damage Restoration?

When dealing with flood damage, you need a trusted partner who understands the complexities of restoration. Here’s why SERVPRO Team Cox is the right choice:

• Experience and Expertise: With decades of experience, our certified technicians are prepared to handle any level of storm damage.
• Advanced Technology: We utilize cutting-edge equipment to ensure the most effective restoration process.
• Comprehensive Services: From assessment to final repairs, we cover all aspects of storm and flood damage restoration.
• Customer-Centered Approach: We prioritize your needs and work closely with you and your insurance company to streamline the recovery process.

Proactive Measures to Mitigate Storm and Flood Damage

While you can’t control the weather, you can take steps to minimize the impact of future storms and flooding. Here are some preventive measures to protect your property:

• Maintain Gutters and Downspouts: Regularly clean and inspect to ensure proper water drainage.
• Install Flood Barriers: Use sandbags or other barriers to keep water away from your property.
• Elevate Utilities: Raise electrical appliances and systems above potential flood levels.
• Develop an Emergency Plan: Have a plan in place for evacuation and emergency contacts.
• Review Insurance Policies: Make sure your insurance covers storm damage and flood damage.

Contact SERVPRO for Expert Storm and Flood Damage Restoration

If your property has been affected by storm damage or flood damage, don't hesitate to seek professional help. The longer you wait, the more extensive the damage can become. Contact SERVPRO today to learn more about our storm damage restoration services and how we can assist you in recovering swiftly and efficiently.

Real-Life Success Stories

To understand the impact of SERVPRO's storm and flood damage restoration services, here are a few examples of how we've helped our clients recover from devastating storms:

Case Study: Residential Flood Damage

After a severe storm hit Columbia, SC, a homeowner faced significant flood damage in their basement. The floodwaters had not only soaked the flooring and walls but also threatened the home's structural integrity. The homeowner called SERVPRO for help. Our team arrived promptly, assessed the damage, and began the water extraction process immediately. Using industrial-strength pumps and dehumidifiers, we removed the water and thoroughly dried the basement. We also treated the area for mold prevention. Within days, the basement was restored, and the homeowner could resume their normal activities without worry.

Case Study: Commercial Storm Damage

A major storm caused roof damage and flooding in a Charlotte office building. The business owner was concerned about the impact on daily operations and potential health risks for employees. SERVPRO's commercial restoration team quickly responded. We then extracted the floodwater, dried the affected areas, and sanitized the workspace. Our team worked efficiently to minimize disruption to the business, allowing the company to continue operations while we completed the restoration.

Preparing for Future Storms

While it's impossible to prevent storms, being prepared can mitigate the damage they cause. Here are some tips to help you stay ahead of the next storm:

• Regular Maintenance: Inspect your roof, windows, and doors regularly to ensure they are secure and in good condition.
• Clear Gutters and Drains: Keep gutters and storm drains clear of debris to prevent water buildup and potential flooding.
• Seal Cracks and Gaps: Seal any cracks or gaps in your foundation, walls, and around windows and doors to prevent water from entering your property.
• Install a Sump Pump: Consider installing a sump pump in your basement to help remove water quickly in the event of flooding.
• Create an Emergency Kit: Have an emergency kit ready with essential supplies, including water, food, medications, and important documents.
• Know Your Risks: Understand the flood risks in your area and take appropriate precautions, such as obtaining flood insurance if necessary.

SERVPRO's Commitment to Excellence

At SERVPRO, our goal is to provide the highest quality restoration services to help you recover from storm and flood damage. We understand the emotional and financial toll these events can take, and we are here to support you every step of the way. Our experienced team is dedicated to making the restoration process as smooth and stress-free as possible.

Get in Touch with SERVPRO

If you've experienced storm damage or flood damage, don't wait to take action. Contact SERVPRO Team Cox at 704-393-7890 today to learn more about our comprehensive restoration services. We are available 24/7 to respond to emergencies and provide the professional help you need.

Connect with Us

Stay informed and prepared by following SERVPRO on social media. We regularly share tips, success stories, and updates to help you protect your property and stay safe during storm season.

SERVPRO is your trusted partner in storm and flood damage restoration. Contact us now 704-393-7890 for immediate assistance. We are ready to help you recover and rebuild after any storm.

Mold Remediation: SERVPRO's Expert Approach

5/22/2024 (Permalink)

Mold is more than just an unsightly nuisance; it can pose significant structural challenges. At SERVPRO®, we understand the critical importance of mold remediation and are dedicated to providing effective, professional solutions to keep your property safe and healthy.

The Importance of Mold Remediation

Mold remediation involves more than just cleaning visible mold. It requires a comprehensive approach to address the root causes and prevent future growth. Our mold remediation process is designed to ensure thorough removal and lasting results.

Key Steps in Our Mold Remediation Process:

• Inspection and Assessment: We start with a detailed inspection to identify the extent of mold growth and the underlying moisture issues.
• Containment: To prevent the spread of mold spores, we use advanced containment procedures, including negative air chambers and physical barriers.
• Air Filtration: High-efficiency air scrubbers and HEPA vacuums capture mold spores from the air, ensuring a cleaner environment.
• Removing Mold and Mold-Infested Materials: Depending on the severity, we remove and dispose of contaminated materials such as drywall, insulation, and carpeting.
• Cleaning and Sanitizing: We use specialized cleaning agents and techniques to sanitize affected areas and prevent future mold growth.
• Restoration: Our team restores your property to its pre-mold condition, including any necessary repairs or reconstruction.

Why Choose SERVPRO for Mold Remediation?

SERVPRO stands out for its expertise, reliability, and customer-focused approach. Here’s why we are the trusted choice for mold remediation:

• Expertise and Experience: Our team is trained and certified in mold remediation, with extensive experience handling various mold issues.
• Comprehensive Solutions: We address both the mold and its causes, providing a holistic solution that includes moisture control and preventive measures.
• Customer Satisfaction: We prioritize clear communication and work closely with our clients to ensure complete satisfaction throughout the mold remediation process.

The Health Risks of Mold

Ignoring mold issues can lead to serious health problems, especially for individuals with allergies, asthma, or weakened immune systems. Mold exposure can cause respiratory issues, skin irritation, and other health concerns. Effective mold remediation is crucial to maintaining a healthy indoor environment.

Mold Prevention Tips

Preventing mold growth is an essential part of maintaining a safe and healthy property. Here are some tips to help you keep mold at bay:

• Control Humidity: Keep indoor humidity levels below 60% using dehumidifiers and air conditioners.
• Fix Leaks Promptly: Repair any leaks in your roof, walls, or plumbing to prevent moisture buildup.
• Ensure Proper Ventilation: Use exhaust fans in bathrooms, kitchens, and laundry rooms to reduce moisture.
• Regular Cleaning: Clean and disinfect surfaces prone to mold growth, such as bathroom tiles and kitchen counters.

Contact SERVPRO for Professional Mold Remediation

If you suspect mold in your home or business, don't wait. Contact SERVPRO today for expert mold remediation services. Our team is ready to provide prompt, professional assistance to address your mold issues effectively.

The SERVPRO Advantage in Mold Remediation

At SERVPRO, we are dedicated to providing superior mold remediation services. Our comprehensive approach ensures not only the removal of existing mold but also the prevention of future mold growth. Here are additional benefits of choosing SERVPRO for your mold remediation needs:

• Rapid Response: We understand that mold problems require immediate attention. Our 24/7 emergency services ensure that we can respond quickly to mitigate damage and begin the mold remediation process.
• Detailed Documentation: Throughout the mold remediation process, we provide detailed documentation and reports. This transparency keeps you informed and is especially useful for insurance claims.
• Customized Solutions: Every mold situation is unique. We tailor our mold remediation strategies to fit the specific needs and conditions of your property.
• Safety First: We prioritize the safety of our clients and our team. Our mold remediation procedures adhere to industry standards and regulations, ensuring a safe and effective cleanup.

Common Causes of Mold Growth

Understanding the common causes of mold growth can help in preventing it. Mold thrives in damp, humid environments and can quickly spread if left unchecked. Here are some typical sources of mold:

• Leaky Roofs and Windows: Water intrusion from leaks can create a perfect environment for mold growth.
• Plumbing Issues: Leaky pipes or faucets, especially in hidden areas, can lead to mold development.
• Poor Ventilation: Lack of proper ventilation in areas like bathrooms, kitchens, and basements can cause moisture to accumulate, leading to mold.
• Flooding: Any significant water damage, if not properly remediated, can result in mold growth.
• Condensation: Condensation on windows, pipes, or walls, often due to poor insulation, can create moist conditions favorable for mold.

Frequently Asked Questions About Mold Remediation

Q: How quickly can mold spread in a property? A: Mold can begin to grow within 24-48 hours in the right conditions. It spreads rapidly, making prompt mold remediation crucial to prevent extensive damage.

Q: What health issues can mold cause? A: Mold exposure can lead to a variety of health problems, including allergic reactions, asthma attacks, respiratory infections, and skin irritation. People with compromised immune systems are particularly vulnerable.

Q: Can I stay in my home during mold remediation? A: Depending on the extent of the mold problem, it may be safe to stay in your home. However, if the contamination is severe, it might be advisable to relocate temporarily to ensure your health and safety.

Q: How do I know if I need professional mold remediation? A: If you see visible mold, smell a musty odor, or experience health symptoms associated with mold exposure, it's best to seek professional mold remediation. A thorough inspection can determine the extent of the problem and the best course of action.

Join the SERVPRO Community

At SERVPRO, we value our community. By choosing our mold remediation services, you become part of a network that prioritizes safety, health, and quality service. We encourage you to connect with us, share your experiences, and stay informed about the best practices for maintaining a mold-free environment.

Ways to Connect:

• Social Media: Follow us on social media platforms for the latest updates, tips, and success stories. Join the conversation and see how we are making a difference in the community.
• Facebook: www.facebook.com/SERVPROteamcox

• LinkedIn: www.linkedin.com/company/SERVPRO-team-cox
• Instagram: www.instagram.com/servpr0teamcox
• TikTok: tiktok.com/@team.cox4

Mold remediation is a vital service for maintaining a healthy and safe environment. At SERVPRO, we combine expertise, advanced technology, and a customer-focused approach to deliver outstanding results. Don’t let mold compromise your property – reach out to SERVPRO for professional mold remediation services you can rely on.

By choosing SERVPRO, you are ensuring that your mold issues will be handled with the utmost care and professionalism. Let us help you create a clean, healthy, and safe environment. Contact us at 704-393-7890 today for all your mold remediation needs.

The Complete Guide to Water Damage Restoration

5/16/2024 (Permalink)

Water damage is a common and often costly problem that many homeowners face at some point. Whether it's from a burst pipe, a leaking roof, or a natural disaster, water damage can cause structural issues and health hazards if not addressed promptly. Our experts at SERVPRO® Team Cox outlined the ten essential steps in water damage restoration. In this guide, we'll cover everything you need to know about water damage restoration, including the causes, the restoration process, and how to prevent future damage.

Causes of Water Damage

Water damage can occur due to various reasons, including:

1. Leaky Pipes: Old or damaged pipes can leak, causing water to seep into walls, floors, and ceilings.
2. Faulty Appliances: Dishwashers, washing machines, and water heaters can leak if not properly maintained.
3. Roof Leaks: Damaged or improperly installed roofs can allow water to enter the home, leading to water damage in the attic and ceilings.
4. Natural Disasters: Floods, hurricanes, and heavy rains can cause water damage to homes and properties.
5. Sewage Backup: Sewer lines can become clogged or damaged, leading to sewage backup and water damage.

The Water Damage Restoration Process

The water damage restoration process typically involves the following steps:

1. Assessment: The restoration team assesses the extent of the damage and develops a restoration plan.
2. Water Extraction: Standing water is removed using pumps and vacuums.
3. Drying and Dehumidification: Industrial-strength dehumidifiers and air movers are used to dry the affected areas.
4. Cleaning and Sanitizing: The restoration team cleans and sanitizes the affected areas to prevent mold and bacteria growth.
5. Restoration: The final step involves restoring the property to its pre-damage condition, which may include repairing or replacing damaged materials.

Preventing Water Damage

There are several steps you can take to prevent water damage, including:

1. Regular Maintenance: Inspect and maintain your plumbing, appliances, and roof regularly.
2. Proper Drainage: Ensure that your gutters and downspouts are clear and directing water away from your home.
3. Sump Pump: Consider installing a sump pump in your basement or crawlspace to prevent flooding.
4. Monitor Water Usage: Keep an eye on your water bill for any unexplained increases.
5. Insurance: Make sure you have adequate insurance coverage for water damage.
6. Foundation Maintenance: Inspect your home's foundation regularly for cracks or weaknesses that could allow water to seep in. Repair any issues promptly to prevent water damage.
7. Landscaping Considerations: Ensure that the ground around your home is sloped away from the foundation to prevent water from pooling around your home's perimeter.
8. Proper Insulation: Adequate insulation in your home can help prevent pipes from freezing and bursting during cold weather, reducing the risk of water damage.
9. Monitor Indoor Humidity: Use a hygrometer to monitor indoor humidity levels and use a dehumidifier if necessary to keep humidity levels below 60% to prevent mold growth.
10. Regular Roof Inspections: Schedule regular inspections of your roof to check for damage, missing shingles, or other issues that could lead to leaks and water damage.
11. Regular Inspections of Plumbing Systems: Periodically inspect your home's plumbing systems, including pipes, fixtures, and connections, for any signs of leaks or damage. Promptly repair any issues to prevent water damage.
12. Use Water Leak Detection Devices: Consider installing water leak detection devices in areas prone to water damage, such as basements, bathrooms, and kitchens. These devices can alert you to leaks before they cause significant damage.
13. Educate Yourself and Your Family: Teach everyone in your household about the importance of water conservation and proper water use to prevent water damage.
14. Emergency Preparedness: Have an emergency plan in place in case of a water-related disaster, including knowing how to shut off the main water supply and having contact information for a reputable water damage restoration company.
15. Regularly Check Appliances and Fixtures: Inspect appliances, such as refrigerators, dishwashers, and washing machines, for any signs of leaks or malfunctions. Also, check faucets, showerheads, and toilets for leaks and repair them promptly.

What To Do When You Experience Water Damage

1. Document and Photograph Damages: Before any restoration work begins, document the extent of the damage by taking photographs and videos. This documentation can be crucial for insurance claims and tracking the progress of the restoration process.
2. Safety First: Prioritize safety when dealing with water damage. Ensure that the electricity is turned off in affected areas to prevent electrical hazards, and wear protective gear, such as gloves and masks, when handling contaminated water.
3. Proper Disposal of Damaged Materials: Dispose of damaged materials, such as carpeting, insulation, and drywall, properly. These materials can harbor mold and bacteria and should be removed and discarded according to local regulations.
4. Monitor for Signs of Mold: Keep an eye out for signs of mold growth, such as musty odors, discolored walls or ceilings, and respiratory issues. If you suspect mold growth, contact a professional mold remediation company to assess and address the issue.
5. Call Your Local Restoration Company

The Importance of Professional Restoration Services

While it may be tempting to tackle water damage restoration on your own, it's crucial to enlist the help of a professional restoration company. Professional restoration services have the expertise, equipment, and resources necessary to handle water damage effectively and efficiently, reducing the risk of further damage and ensuring that your property is restored to its pre-damage condition.

Choosing a Water Damage Restoration Company

When selecting a water damage restoration company, consider the following factors:

• Experience and Expertise: Choose a company with a proven track record of successfully handling water damage restoration projects.
• Certifications and Licenses: Ensure that the company is certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) and licensed to operate in your area.
• Insurance Coverage: Verify that the company has adequate liability insurance and workers' compensation coverage.
• References and Reviews: Check online reviews and ask for references from past clients to ensure that the company has a reputation for providing quality service.
• Response Time: Choose a company that offers 24/7 emergency services and can respond quickly to mitigate further damage.

Benefits of Professional Water Damage Restoration

1. Quick Response: Professional restoration companies offer 24/7 emergency services, ensuring a quick response to mitigate further damage.
2. Expertise and Experience: Trained professionals have the expertise and experience to assess the extent of the damage accurately and develop a comprehensive restoration plan.
3. Advanced Equipment: Professional restoration companies use specialized equipment, such as pumps, dehumidifiers, and air movers, to extract water and dry out the affected areas quickly and efficiently.
4. Mold Prevention: Professional restoration companies have the knowledge and tools to prevent mold growth, which can be a common issue after water damage.
5. Insurance Assistance: Professional restoration companies can help you navigate the insurance claims process and ensure that you receive fair compensation for your damages.

Water damage can be a costly and disruptive problem, but by taking proactive measures to prevent it and knowing what to do in case of water damage, you can protect your home and property. Remember, quick action is crucial when dealing with water damage, so don't hesitate to contact a professional restoration company if you experience water damage in your home. If you have suffered from water damage in your home or business, call SERVPRO Team Cox at 704-393-7890.

Weathering the Storm: How SERVPRO Team Cox Helps Charlotte and Columbia Recover from Storm Damage

3/12/2024 (Permalink)

Storms can wreak havoc on homes and businesses, causing damage that ranges from minor leaks to catastrophic flooding. When disaster strikes, SERVPRO Team Cox is here to help. With locations in Charlotte and Columbia, our team is ready to respond quickly and efficiently to restore your property to its pre-storm condition.

Understanding Storm Damage:

Storm damage can take many forms, including roof leaks, flooded basements, and structural damage caused by high winds. These issues can lead to mold growth, electrical hazards, and other safety concerns if not addressed promptly.

Our Services:

At SERVPRO Team Cox, we offer a comprehensive range of storm damage restoration services to help you get back on your feet after a storm. Our services include water extraction, drying and dehumidification, mold remediation, and structural repairs. We also work directly with your insurance company to ensure a smooth claims process.

Emergency Response:

When a storm strikes, time is of the essence. That's why SERVPRO Team Cox offers 24/7 emergency response services. Our team will arrive quickly to assess the damage and begin the restoration process, minimizing further damage and helping you get back to normal as soon as possible.

The SERVPRO Difference:

What sets SERVPRO Team Cox apart from other restoration companies is our commitment to excellence and customer satisfaction. Our team is highly trained and certified in all aspects of storm damage restoration, and we use the latest equipment and techniques to ensure the job is done right the first time.

When it comes to storm damage restoration, SERVPRO Team Cox is the name you can trust. With our expertise, dedication, and commitment to customer satisfaction, we're here to help you weather the storm and rebuild stronger than ever. Contact us today for all your storm damage restoration needs in Charlotte and Columbia.

How to Deal with Frozen Pipes

12/4/2023 (Permalink)

Frozen pipes are a common issue that many homeowners face, especially during the cold winter months. As a restoration company, we've encountered numerous cases of water damage resulting from frozen pipes. To provide you with essential information on everything you should know about frozen pipes, we have asked our team of experts to put together all the information you need to be prepared for frozen pipes this winter.

Understanding the Causes

Frozen pipes occur when water in the pipes freezes due to cold temperatures. This can happen in any section of your plumbing, both inside and outside your home. Common factors that contribute to frozen pipes include inadequate insulation, exposure to extreme cold, and cracks or gaps in the building structure.

Signs of Frozen Pipes

Identifying frozen pipes early is crucial to prevent further damage. Look out for warning signs such as reduced water flow or no water at all from faucets, strange odors, or visible frost on exposed pipes. If you notice any of these indicators, it's time to act.

The Risk of Burst Pipes

Frozen pipes pose a risk of bursting. When water freezes, it expands, which can exert tremendous pressure on the pipe walls. When the pressure exceeds the pipe's capacity, it may rupture, leading to a potentially significant water leak.

Immediate Actions to Take

If you suspect frozen pipes, act promptly:

1. Keep faucets open to allow a slow drip of water, as moving water is less likely to freeze.
2. Apply gentle heat to the affected area using a hairdryer or space heater. Avoid using open flames or high-temperature devices.
3. Locate and insulate exposed pipes or those in vulnerable areas of your home.
4. If a pipe has burst, shut off the main water supply to your home and call a restoration company immediately.

Restoration Services

In the event of a burst pipe, SERVPRO can provide immediate assistance. We will assess the extent of the damage, remove the water, and begin the drying and restoration process. Prompt action is vital to prevent mold growth and further structural damage. Call SERVPRO to get back to normal, like it never even happened.

Stay Warm and Safe: Heating Equipment Safety Tips

11/2/2023 (Permalink)

At SERVPRO, we've seen the aftermath of heating equipment-related incidents, which can lead to fires, carbon monoxide poisoning, and property damage. To keep your home cozy and safe, we're sharing essential heating equipment safety tips in this blog post.

1. Regular Maintenance

Regular maintenance is essential for keeping your heating equipment in good working condition. Ensure that your heating system is inspected, cleaned, and serviced by a professional at least once a year. This includes furnaces, boilers, and chimneys.

2. Check for Carbon Monoxide Leaks

Carbon monoxide (CO) is a colorless, odorless gas that can be emitted from heating equipment. Install CO detectors in your home, particularly in areas near heating equipment, bedrooms, and common spaces. Test these detectors regularly and replace their batteries as needed.

3. Ventilation Matters

Proper ventilation is crucial for heating equipment that uses combustion. Ensure that chimneys and flues are clear of obstructions, such as nests or debris, to allow the safe escape of exhaust gases. An obstructed vent can lead to a dangerous buildup of carbon monoxide.

4. Flammable Material Safety

Keep all flammable materials, such as paper, clothing, and furniture, away from heating equipment. Maintain a safe clearance distance to prevent the risk of fires. Follow the manufacturer's recommendations for the minimum clearance required.

5. Space Heater Safety

If you use space heaters, exercise caution. Place them on a stable, non-flammable surface and keep them away from combustible materials. Use space heaters with an automatic shutoff feature, which turns off the unit if it tips over.

6. Electrical Safety

For electric heaters, inspect cords and plugs regularly for damage. Do not overload electrical outlets with multiple heating appliances. Ensure that you're using the appropriate extension cords for the heater's power requirements.

7. Maintain Smoke and Fire Alarms

Test smoke and fire alarms in your home regularly, and replace the batteries as needed. Install alarms near heating equipment, bedrooms, and common areas. These alarms can provide early warning in case of a fire.

8. Chimney Cleaning

If you have a fireplace, it's essential to have the chimney cleaned and inspected annually by a professional chimney sweep. Creosote buildup and debris in the chimney can pose a fire hazard.

9. Keep Combustibles at a Distance

Keep all combustibles, such as firewood, newspapers, and cleaning supplies, a safe distance from heating equipment. Avoid using the top of a furnace or stove for storage.

10. Emergency Shut-Off

Know the location of the emergency shut-off switch for your heating equipment. If you suspect a problem, such as a gas leak or an equipment malfunction, use this switch to turn off the heating system and contact a professional for assistance.

11. Fire Extinguisher

Have a fire extinguisher in your home and ensure that it's easily accessible. Know how to use it in case of a small fire. In the event of a larger fire, evacuate your home and call 911.

12. Insulation and Sealing

Proper insulation and sealing in your home help retain heat, reducing the need to overwork heating equipment. Check for drafts around doors and windows and add insulation in your attic and walls to maintain a comfortable temperature.

Heating equipment is essential for staying warm during the colder months, but it must be used with safety in mind. By following these heating equipment safety tips, you can ensure a cozy, warm, and most importantly, safe living environment for you and your family. If you suspect a problem, or have suffered damage due to heating equipment, call SERVPRO today and our team of experts will get you back to normal tomorrow.

Protect Your Home from Winter Fires

1/31/2023 (Permalink)

Home Winter Fire Protecting

Most home fires in South Carolina happen during the winter season. Follow these fire safety tips to keep your home and family safe:

• Keep area around heating equipment clear of flammables.
• If you use a fireplace, have the chimney swept yearly, use a sturdy screen to stop sparks and store ashes outside at least 10 feet away from the house. 
• Use space heaters with automatic shut-offs and keep pets & children 3 feet away.
• Test smoke & carbon monoxide alarms and make sure batteries are fresh.
• Keep a fire extinguisher on each floor and teach family members how to use it.
• Keep baking soda by the stove to combat grease fires.

Candles

December is the peak time of year for home candle fires; the top three days for home candle fires are Christmas, New Year’s Day, and New Year’s Eve.

Heating

Heating is the second leading cause of U.S. home fires, deaths and injuries. December, January and February are the peak months for heating fires. 

Carbon Monoxide

Often called the invisible killer, carbon monoxide (CO) is an odorless, colorless gas created when fuels such as gasoline, wood, coal, propane, etc. do not burn completely. In the home, heating and cooking equipment that burn fuel are potential sources of CO. Carbon monoxide incidents are more common during the winter months, and in residential properties. 

Winter storms

Home fires occur more in the winter than in any other season, and heating equipment is involved in one of every six reported home fires, and one in every five home fire deaths.

Generators

Portable generators are useful during power outages, however, many homeowners are unaware that the improper use of portable generators can be risky. The most common dangers associated with portable generators are carbon monoxide poisoning, electrical shock, and fires. 

Electrical

Electrical home fires are a leading cause of home fires in the United States. Almost half of all home electrical fires involved electrical distribution or lighting equipment, and almost another half involved other known types of equipment like washer or dryer fans, and portable or stationary space heaters.

Prevent Freezing Pipes & Protect Your Home

1/6/2023 (Permalink)

Protect Your Home During Winter

When temperatures drop in South Carolina, pipes can freeze due. Freezing water in your pipes expands and cold pipes contract. The result, pipe bursts and water damage.  Follow these tips to keep your house safe this winter:

Indoor winterization tips

• Use pipe foam to insulate your pipes, especially those warm to the touch.
• Check and repair any attic, garage or shed leaks. 
• Seal any water pipe or hose leaks.
• Be sure the temperature hot water tank is set safely, and clean your dryer vents. 
• Seal the top of your fireplace if you don’t plan to use it during the winter. 
• Change the batteries on any smoke and carbon monoxide detectors and make sure the equipment is working correctly. 
• Replace filters throughout your house and open heating system vents. 
• Flush your water heater to let any sediment run out.
• Install window insulation film and weather-stripping tape around doors and windows. For a quick fix, use a rolled-up towel or blanket to keep under door drafts at bay. 

Outdoor winterization tips

• Clean your downspouts and gutters of any debris, twigs, leaves, nuts or rocks so ice can’t build up and clog them.
• Trim tree limbs around your home. When weighed down from wet snow or an ice storm, they can break or fall, causing damage to your roof, home, car or fence.
• Fill any siding and window cracks or gaps with caulk. 
• Take out any window AC units and remove any debris, branches or leaves around your air conditioner condenser.
• Drain and disconnect hoses and turn off your sprinklers. If your pipes aren’t frost-proof, turn off the water valve by the spigot.  
• Move outdoor furniture, grills and propane tanks away from the elements, or wrap them in tarps and bungee cords to keep them secure outside. 
• Remove any moss or vegetation from your roof.

For questions, contact us anytime.

Holiday Safety During the Holidays

12/16/2022 (Permalink)

Holiday Home Safety

The holidays are in full swing, but before your family and friends roll into town, be sure to check if your home isholiday ready - when it comes to fire and electrical safety? The National Fire Protection Association claims that electrical issues are responsible for one in three Christmas fires. You can prevent fires in your home by following these easy recommendations before the weekend.

Lights

• Check your lights. In fact, look over each string for signs of damage including a frayed cord, defective or rusted sockets, detached connections or exposed wires. If your bulbs need to be replaced, be sure to use the same voltage in order to reduce any risk of the bulbs overheating, melting or sparking and causing a fire. If possible, be sure to use light strands that are UL listed.
  
  
• Limit the number of connected strands. Be sure not to attach more than three strings together at one time or the chances of fire will increase.

Christmas Trees

• Location. One cause of Christmas tree fires is when a tree is located too close to a heat source such as a heat vent, fireplace, wood stove, furnace or candle(s). Make sure your tree is at least three feet from any heat source. In addition, make sure your tree is not blocking an exit in your home.
  
  
• Water daily. Be sure to water your tree daily, and take it down once it begins to dry out.

Fireplace

• Know your chimney health. If you are not certain of the safety of your chimney, it is better not to burn a fire. A nice alternative is to light candles inside the fireplace or cover logs with a safe strand of lights (see recommendations above) for a festive effect. 

• Open the flue. Before starting a fire, be sure that you have opened the flue to the chimney. 

• Remove potential fire hazards. Also before starting a fire, make sure to remove any greenery from the mantle or from around the fireplace. 

• Use a screen.  A screen will eliminate flying embers which could potentially start a fire or cause injury to a loved one or pet. 

• Throw away wrapping paper.  Reduce the urge to throw wrapping paper into the fire as it can cause an unexpected flash fire. It is better to dispose of the wrapping paper in a proper trash bag or can. 

By paying attention to these few extra details right now, you will ensure nothing steals the magic of the season for you and your loved ones.

Our wishes you and your family a safe and happy holiday season. Remember that in the event of an emergency, call us 24/7.

Is it Time to Winterize your Home?

11/30/2022 (Permalink)

Winterizing your Home

As cooler temperatures arrive, have you taken the opportunity to make sure your home is correctly winterized? Home winterization is not only the process of preparing and protecting a home or building from potentially freezing temperatures but also protecting it from the effects that such freezing temperatures could have including pipe bursts and water damage. Most homes are built to withstand the typical temperatures in which they reside. However, cold temperatures over a while can still test the ability to withstand such elements. 

Make sure you’ve completed these quick and easy recommendations to prevent a temperature-related disaster.

1. Turn up the inside heat temperature by a few degrees. Even though this may raise your utility bill a few dollars, it will save you the potentially large expense of disaster recovery.
2. If the weather is calling for freezing temperatures, be sure to turn any sink, bath, and outside faucets to a drip to prevent them from freezing.
   
   
3. Also if there is going to be freezing temperatures, open cabinets underneath sinks so that the heat can keep the pipes warm. You can also wrap your pipes in insulation for an extra measure of protection.
   
   
4. Whether your home or business is occupied or empty, never completely turn off the heat. To prevent freezing or other damage, buildings need to be at least 55 degrees even if they are empty. 
   
   
5. If your home or business is in an older building, there is an increased risk of air drafts that allows the cold temperatures to enter. Be sure to block such drafts. Plastic winter insulation kits are available for drafty windows. Caulk or weather stripping can also help with drafts. 
   
   
6. Make sure that your vents can flow freely without being blocked by furniture or any other obstruction.
   
   
7. Change your filters if needed to ensure your heat is working properly. Heat that is working improperly can be a risk for fire, carbon monoxide, and more.
   
   
8. Make sure your fans are reversed to a clockwise rotation for them to rotate the warm air towards the ceiling downward and into the room. 
   
   
9. Be sure your gutters are free of leaves and any other blockages. Otherwise, excess water can freeze and cause unwanted damage to your property including water falling down the side of the house and saturating the ground around your foundation, along the walls, and in your basement. Also, Ice dams could cause major water damage to your roof, siding, and inside your walls.
   
   
10. Replace any loose shingles on your roof. If the roof is exposed to rain or snow, your home is subject to water damage. 

By taking these measures now, your property will be winter-ready for the elements of the season before disaster strikes.

However, should you suffer damages, we are available 24/7.

SERVPRO is Available Around the Clock to Help you Restore Your Home After a Fire.

9/9/2021 (Permalink)

Most homeowners in Rock Hill & York County know that restoring their home after a fire takes time. The flames, smoke, and extinguishing agents left behind by the fire and first responders can leave your home in disarray. Do not let the mess intimidate you; instead, call a company certified to handle these situations.

Only a professional group can help mitigate your loss as it helps you salvage, remove, and restore your home and your personal belongings.

For our Rock Hill & York County neighbors, fire damage restoration is a phone call away. Our SERVPRO team is available around the clock because we recognize that emergencies happen day and night. Our Green Fleet is ready to spring into action, assess the incident's impact, and create an action plan for your home. Our goal is to erase this disruption from your life by doing a conscientious and thorough job of restoring your home.

How do I decide what to keep and what to toss after a fire?

Looking at the soot sitting on your furniture, books, and decor may leave a hopeless feeling in your heart, but don't jump to conclusions until you consult our SERVPRO experts. At its fingertips, our team has different options to restore documents, electronics, and flooring, among others. Fires also leave behind an acrid smell, which our team can address as well. At the core of our restoration process, we focus on the following-

Use of chemical agents to loosen soot and dirt while protecting the surface itself. Once the process of emulsion occurs, removing debris becomes easier.

Use deodorizing agents to neutralize and kill any smell molecules lingering in your home, including those that traveled through your ventilation system.

Use of extraction equipment to remove any remaining water used to extinguish the fire.

Our team at SERVPRO of Rock Hill & York County is looking out for you when you need it the most. Call us at (803) 324-5780 when disaster strikes and let us leave your home, "Like it never even happened." 

Training of our SERVPRO Technicians

9/7/2021 (Permalink)

At SERVPRO, we take pride in sending highly trained technicians to service our York County locations. Each of our technicians is IICRC Certified and is required to maintain that certification. Our technicians are trained to look for damages that may not be visible to the naked eye and utilize state-of-the-art equipment to locate damages.

SERVPRO of Rock Hill & York County requires our employees to undergo initial and ongoing continuing education. Our training program includes the following:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after the successful completion of course materials and an examination. Modules include:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning
• Mold Mitigation

e-Learnings

Ongoing education and e-learnings are provided through web-based training. This voluntary program is designed to keep our office staff and technicians up-to-speed on industry standards. It allows us to provide high-quality service and support that our residential and commercial business customers expect.

What To Do After a Business Fire

9/5/2021 (Permalink)

A fire to your York County business can leave your property vulnerable. Fortunately, installing a security fence and taking other safety measures can help keep your property safe from vandals and wildlife.

Securing the Property

After the fire has been extinguished, do not return to the property until the fire department says it is safe to do so. Once you have access to your property, taking the following actions can help you protect your business:

• Install a security fence
• Board up broken windows and other openings
• Tarp over damaged areas of the roof
  
  

In addition to damage from the fire itself, the firefighters may have broken windows or created other openings during their fire-extinguishing efforts. Therefore, the building could have several entry points for vandals and wildlife. It is important to board up or tarp over these areas. Installing a fence adds another layer of protection. If damage occurs after the fire has been extinguished and the insurance company determines the damage resulted from the building not being properly secured, they may deny that portion of the claim. If anyone enters the property, even without permission, and gets injured, the business could be held liable.

Restoring the Property

After the property has been secured, it is time to document the damage and begin restoration. Take a detailed photo or video evidence for the insurance company so that they can adequately assess the property. Then remove the water from the fire-suppression efforts. Do this as quickly as possible because mold can begin to grow within 24 hours. Next, clean the smoke and soot from the surfaces. Clean and sanitize affected areas. Throw everything away that cannot be fully dried and cleaned. Finally, begin repairing and replacing damaged items.
From installing a security fence to smoke cleaning, taking care of your commercial property after a fire can be a complicated endeavor. Fortunately, a certified restoration service can help you get your business back to normal quickly and safely.

Why Professionals Should Exclusively Handle Smoke and Fire Damage

8/26/2021 (Permalink)

If you have suffered fire damage you may think you can read a few manuals and be able to clean the mess up yourself. But if you attempt that, you may be costing yourself valuable possessions and thousands of dollars in additional restoration fees. Fire clean up is a complicated process that should only be handled by professionals.

Just because the firefighters are gone doesn’t mean that everything is safe. The building is not back to normal until professionals have restored it. The process sounds simple but the job requires a lot of experience and manpower to adequately restore a burnt building. A homeowner should never attempt. 

While the fire may be the immediate danger, the remnants of the fire will continue to affect the house. If ash and smoke is left untreated, it can cause extended corrosion, etching and discoloration, and powerful lingering odors. Professionals that have the right training and experience can stop this from happening before it becomes a major problem if they’re called in a timely manner.

Many companies claim to have the ability to restore buildings that have suffered fire damage but only those that have the right training and certification, like SERVPRO, should be considered. The agency that oversees these qualified companies is the Institute of Inspection Cleaning and Restoration Certification (IICRC). To earn their certification, registrants must complete extensive coursework preparing them for on-site restoration.

If professionals are called in immediately, they can clean up and restore the building to its original state but if not, they may not be able to salvage all the damage. The first thing that ash does is to discolor most surfaces. Within minutes, anything that’s made of plastic or was located near the fire will begin discoloration. Fiberglass and finishes that are on appliances will begin to yellow within hours of the fire being extinguished. Also within the first few hours, metals may begin to tarnish. After the first few days, the ash will cause the permanent discoloration of walls, clothing, and upholstery. All wood or vinyl furnishings throughout the building will need to be either refinished or replaced and metal will start corroding within the first few days.

The state of the building’s appliances and furnishings will be significantly impacted during the first few days if professionals are not immediately called in to clean up and restore the building but that’s not the only trouble that can be avoided. The cost of restoration will be significantly less if you call them as soon as possible. This is because you may need to replace metals, the carpets will be permanently discolored, and glass will be severely etched and need to be replaced. It’s possible that odors that have been caused by the fire may still be present and may be intense enough that it may distract people in the building. And because ash is acidic, the longer it takes for the professionals to arrive on the scene the more permanent damage will be caused.

When the professionals first arrive on the scene, the first thing that they’ll do is to identify all affected materials and the source of any odors. The only way that they can clean the smoke and fire damage so that the building is restored to its original state is to be extremely thorough in their investigation. Ash residue can very easily be disturbed and spread throughout the building forcing everything it comes in contact with to need restoration. The professionals that arrive on the scene will be able to identify what can and what can’t be salvaged.

Over time, ash builds up into layers and it can eventually form into a lacquer-like consistency. So when the professionals arrive, they will remove the build-up of ash residue that’s coating the building.

The professional restorers will also locate the source of any odors caused by the fire and treat it with specialized detergents that are formulated specifically to neutralize these kinds of odors. Once the professionals are done treating the odors, they may seal the building off to prevent any further odor from spreading through the air.

After a fire it may be tempting to attempt to clean the building, especially if there doesn’t appear to be that much damage. However, that decision can have negative lasting effects. If you have fire damage and need cleanup and restoration, call SERVPRO to ensure a safe and quality restoration.

Insuring Your Home Against Fire Damage

8/26/2021 (Permalink)

A fire is probably the most devastating event that can occur in your home. A small fire can quickly become an inferno and spread until all of your belongings are destroyed. According to the National Fire Protection Association (NFPA), 2013 saw 387,000 residential fires in the U.S. causing $7 billion worth of damage. 

The NFPA says that there are numerous causes of fires in the home ranging from kitchen appliances being left on to lightning strikes. Even if you do all you can to prevent a fire from occurring in your home, sometimes they are unpreventable. So it’s important that homeowners protect their property investments with the proper insurance.

Fire Insurance Coverage

Depending on what type of property insurance you have, you may already be covered for a fire. Providers offer different coverage options so it’s important that you review your details carefully and understand exactly what kind of protection you have.

According to the Insurance Information Institute, the average fire claim is in excess of $37,150. The two most common ways to insure your home against fires are standard home insurance and dwelling fire coverage.

Standard Home Insurance

If you are a homeowner, your mortgage likely required you to purchase a homeowners insurance policy. These standard home insurance policies typically cover fire damage. They might also protect your personal contents such as furniture, electronics, or other personal possessions.

Many policies will also include loss of use coverage. If your home becomes uninhabitable due to a claim that is covered by your policy, your loss of use coverage will kick in. Under this type of coverage, the insurance company may reimburse you for your extra living expenses while your home is in the process of being either repaired or rebuilt.

If you live in an apartment or if you rent your home, the landlord likely will have purchased coverage for the building. However, you’ll be responsible for protecting your own belongings. Standard renters policies are relatively cheap and can provide coverage for your personal property in the event of a fire.

Dwelling Fire Coverage

Dwelling fire coverage is generally less comprehensive than standard home insurance. Similar to standard home insurance it protects the building itself and other structures on the property. It also generally offers loss of use coverage if you have to relocate for a period of time. However, this type of insurance doesn’t cover your personal belongings or personal liability protection. Dwelling fire coverage is generally best used to protect a vacation home or a vacant home where you’ll have less of your personal belongings around.

How to File a Claim

Before filing your claim on a fire, you should take photos of the damage. Having the proper documentation available can make the process of filing the claim go much smoother.

After you have all the damage surveyed and documented, it’s time to contact the insurer and file the claim. The insurer will send a claims adjuster to your property to assess the damage and put together a cost estimate.

Once the claims adjuster has finished assessing the damage the repairs can begin on the property. Depending on the damage, repairs to your property could take anywhere from weeks to months to complete. Throughout the ordeal, it’s important to stay organized. Keep all emails, invoices, estimates, and any other documentation you may have received that relates to the damage.

Another way to make the process smoother is to have a full, up-to-date inventory detailing all of the items in your home. If you happen to lose everything in the fire, this inventory can help you to remember all of the items that you need replaced. In case your list happens to be destroyed in the fire as well, you should keep an electronic copy of the inventory that you can pull up if needed. If you prefer, there are some home inventory apps that you can download on your smartphone.

Prevent Fires Before They Start

No matter how prepared you are, a fire always has the potential to occur. But basic knowledge of fire safety can significantly reduce the chances that one will destroy your home. It’s important that you have basic fire safety knowledge and outfit your home with fire safety equipment.

Smoke alarms, sprinkler systems, and fire extinguishers can prevent a small fire from turning into flames that engulf your home. Having fire safety equipment can also help you to save money on your home insurance premium. Many home insurance providers will offer discounts if you have smoke alarms and sprinkler systems installed in your home.

It’s also important to make sure your entire family understand the basics of fire safety. Some basics to include are an evacuation plan, knowledge of potential fire causes, and a copy of the NFPA’s tips from the fire safety information section of their website.

Regardless of how prepared you are, a fire is always a possibility in your home. So it’s important to have insurance that will cover you should something happen. If you do suffer a fire, have the professionals at SERVPRO come and restore your home and possessions.

What to Do After a Hurricane Strikes

8/26/2021 (Permalink)

After a hurricane strikes your area, there are certain steps you should and should not take.

Hurricanes can be devastating, and to many Brevard County residents, Irma was just that. If your home had damages caused by the hurricane, here are the immediate steps you should take.

Photograph and Document Damage

Dealing with your insurance company is not always a walk in the park, but by documenting your damages, the process can go a lot smoother. Take photos of all damages, both inside and outside of your home. Also create a list of all damaged contents inside your home such as water damaged furniture.

Conduct Emergency Repairs

In many insurance policies, it suggests it is your responsibility to stop any future damages from occurring. For example, if you have a large hole in your roof, you need to place a tarp over the hole to prevent rain and other elements from causing further damages. Don’t make any permanent repairs until your insurance adjusters come out to reviews your home’s damages.

Secure Home Inventory

By securing your home inventory, this will help your claim process go much easier. A home inventory is a document detailing all your possessions in the home. Your inventory should include photos, detailed descriptions, and if possible, the item’s receipts.

File a Claim ASAP

If you experienced damages to your home from the hurricane, you should file a claim immediately. Be prepared to explain all the damages that occurred to your home in detail. This will help your insurance provider in starting your initial claim, and they can also provide you with some advice while waiting for your adjuster to come and assess the damages firsthand.

Secure Safe Lodging

If your home is damaged to the extent where it is no longer fit to live in, you will need to secure a place for you and your family to stay in the meantime. Check your insurance policy to see if you have coverage for temporary lodging while your home is being repaired. In standard homeowner’s insurance policy, this is typically covered as long as the overall damage to your home is part of the covered insurance claim.

Water and Flood Damage: What's the Difference?

8/26/2021 (Permalink)

Water is a necessity, but not when it is causing damage to your home or business. If water damage does occur, SERVPRO of South Brevard can clean and restore your home to make it "Like it never even happened." However, the cleaning and restoration after damage occurs is not the only piece of the puzzle. When water causes damage, an insurance claim should be made as soon as possible.

Filing an insurance claim because of unwanted water can be complicated. The first step is knowing the difference between a water damage claim and a flood damage. This information is crucial to the policyholder because it determines what is covered and what is not.

The distinction between a water damage claim and a flood damage claim can best be defined by the Federal Emergency Management Agency’s (FEMA) flood definition. According to FEMA, a flood is a general and temporary condition of partial or complete inundation of two or more acres and two or more properties of normally dry land.

To simplify the matter, if the water that caused the damage occurred from a natural source and any neighbors are experiencing the same water issues, it is safe to say the situation is a matter of flooding. According to FEMA, flood damage can only be caused by overflow of inland or tidal waters, unusual and rapid accumulation or runoff of surface waters from any source, mudflow, or collapse of land along the shore of a lake or similar body of water as a result of erosion or undermining caused by waves or currents of water exceeding anticipated cyclical levels that result in a flood.

If a flood has caused damage to your home, it is important to know if you currently have flood insurance through the National Flood Insurance Program, because home insurance companies do not offer coverage on flood damage. Having flood insurance is extremely beneficial to homeowners who think they might even have the slightest chance of being affected by a flood. The official site of the National Flood Insurance Program states that flood insurance policies cover physical damage to your property and possessions.

Everything from the actual building and its foundation to the refrigerator and the food inside of it is covered by flood insurance and will be taken into consideration when claims are filed. Flood insurance does cover basements and areas below the lowest elevated floor, but it depends on the flood zone and the date of construction. It is important to remember that flood insurance does not cover the sentimental value of any property, so be sure to remove any precious items such as photos, documents, or personal items that cannot be replaced as quickly as possible.

When water damage occurs in your home, did not originate from a natural source, and is not affecting any surrounding buildings, a water damage claim is necessary. Circumstances such as overflowing bathtubs, broken toilets, burst water mains, and broken pipes are all grounds for water damage claims that should be filed by contacting your home insurance company.

Working through the process of filing both a water damage claim and a flood damage claim can be tricky and seem overwhelming. SERVPRO offers a Contents Claim Inventory Service for customers who already have enough stress to deal with. What this service does is provide a detailed and accurate list of all of your belongings. Our Technicians have the experience needed to deliver detailed and accurate reports to insurance companies and help settle claims fast.

If you are experiencing either water or flood damage in your home, SERVPRO of South Brevard can inspect the damage, remove the moisture, and make repairs using state of the art extraction equipment as quickly as possible.

It is important to take immediate action when it comes to both water and flood damage. Refer to our Water Damage Emergency Tips and keep safety as your primary focus. Do not fret, SERVPRO has the ability and resources to go beyond just basic restoration by repairing electronics such as televisions and computers and also dry photographs and documents. Highly trained Water Restoration Technicians are available around the clock for when damage occurs and are only a phone call away.

6 Signs Your Commercial Building May Have Mold

6/2/2021 (Permalink)

6 Signs Your Commercial Building May Have Mold

Signs Of Potential Mold Growth

If you suspect a mold problem in your facility, then you may want to call an indoor environmental specialist in Rock Hill & York County, to perform a mold test of the building. However, if you are not sure of a problem, then consider the following six signs of potential mold growth.

1. Peeling or Bubbling Paint
Walk through your building, inspecting the walls and ceilings. You are looking for signs of peeling or bubbling paint. You may also want to examine the space for signs of sponginess in the drywall. These potential clues point to water damage and possible mold.

2. Plumbing Problems
Do you know of any existing plumbing issues in the facility? How long have these issues been going on? Mold needs water to thrive, which means plumbing leaks often lead to fungal problems.

3. Recent Flood
Any indoor environmental specialist will explain that mold can develop within the first 24 to 48 hours of water damage. Therefore, if you have experienced a recent flood in your facility, and the water either wasn’t removed quickly or the area was not dried thoroughly, then mold is a possibility.

4. Staining and Discoloration
Staining and discoloration of ceiling tiles, drywall, carpeting or grout can all mean water damage or mold growth. If you notice new or rapid discoloration of building materials, then have them tested for possible mold exposure.

5. Humidity
Is your facility temperature controlled? If not, do you have proper ventilation installed to avoid excessive humidity? The building should remain at or below 50% humidity levels to reduce the risk of mold development. If you have no measures protecting against excessive moisture levels, consider installing vents, fans and dehumidifiers.

6. Odor
When mold is not visible, you can often smell it, especially when it reaches the HVAC system. It is a musty and unpleasant smell.
If you have experienced any of the above issues, consider contacting an indoor environmental specialist. These professionals will test your facility for mold and assess the best way to remove the problem.

3 Ways To Prepare Your Business for a Storm

6/1/2021 (Permalink)

Prepare your business for a storm

Tips You Can Follow to Prepare Your Business for A Storm

Though storms are fairly common occurrences, businesses in Rock Hill & York County, are often not prepared for damage that a rain storm can cause. As a business owner, there are tips you can follow to prepare your business for a storm.

1. Maintain Your Business's Landscape

Though you may not think about your business's landscape when it comes to preparing for a storm, your landscape can have a major impact on your business. Debris and fallen limbs commonly cause damage to businesses during storms with high winds, so it can be wise to clear away any fallen limbs and to trim limbs that hang over your business. Additionally, making sure that your drainage spouts are clear can help to prevent flood damage to your property.

2. Consider Investing in Helpful Tools and Materials

As you are getting your property ready for a rain storm, it can be wise to consider investing in tools and materials that can prevent damage. Installing a lightning rod can help to divert lightning from your business if a strike does occur. If your area commonly experiences storms with strong gusts of wind, installing storm shutters can also help to protect your business from damage.

3. Make Sure Staff Knows What To Do During a Storm

When preparing for a thunderstorm, it's often wise to include your staff in the process. It can be helpful to regularly talk with your staff about storm protocol and procedures. Having a protocol in place can make it easier for your staff to quickly prepare for an approaching storm. When creating a plan, it can be useful to think of everything from damage prevention to safety measurements. At this time, you may also consider getting contact information for an emergency restoration service to ensure you can easily contact professionals if damage does occur.

A rain storm can cause major damage to a business, but being prepared for the worst can often help to prevent damage. You can make sure your business is ready for a storm by maintaining your property's landscape, investing in useful tools and materials and discussing storm procedures with your staff.

How to Use Technology During a Storm

5/31/2021 (Permalink)

How to Use Technology During a Storm

Technology can cause stress and sometimes is more of a burden than helpful. However, in the case of emergencies such as natural disasters, it can be extremely helpful for keeping you updated and letting friends and family know where you are. You more than likely already have the technology in your home to keep you and your family safe during a disaster, so follow these tips to use it effectively!

Remember, always be sure to keep portable charges ready in your emergency kit so you can always access your technology when you need it most.

Social Media for News

Using social media is a great way to get up-to-date news straight to your smartphone. Almost all local and national government has social media pages that are updated regularly, especially during a natural disaster. 

Mark Yourself Safe

Another way to use social media is to mark yourself safe. Facebook offers a feature called Safety Check that allows you to mark yourself safe if you are in the area of a dangerous situation. Marking yourself safe lets friends and family know that although you are in the area of disaster, you are safe. The Red Cross offers a similar feature called Safe & Well which is both an app and website where you can mark yourself as safe for friends and family. 

Use Online Storage

Services like Google Drive and DropBox are a great way to store personal information online in a safe manner. Keeping copies of identification cards, passports, insurance policies, medical records, and pet information is important if your documents get lost in a disaster or you forget them when you are evacuating. You can also access DropBox and Google drive on any computer or phone, just make sure you remember your password!

Create an Emergency READY Profile

SERVPRO of Rock Hill & York County offers an Emergency Ready Profile or ERP for free. Creating an ERP will help prepare your property or business in the event of a disaster.  Creating this profile will help prevent interruption by having an immediate plan of action and setting SERVPRO® of Rock Hill & York County as your main point of contact in the case of an emergency. We will have all the information on file needed to make sure mitigation and restoration go smoothly. 

SERVPRO of Rock Hill & York County should be your first choice for any residential or commercial restoration due to our experience and 24/7/365 service. Contact us today if you are interested in signing up for an ERP or have questions or concerns about a recent property disaster. 

6 Tips for Keeping Your Business Safe During a Thunderstorm

5/31/2021 (Permalink)

Upon hearing that there’s a thunderstorm warning, unplug any electronics

Follow These Tips

Thunderstorms are so common in some regions that it’s often taken for granted how dangerous they can potentially get. A thunderstorm is sometimes much more than just a rainstorm with lightning; it can present other dangers such as hail, flash flooding, high winds, and even tornadoes. So, it pays to prepare your employees and your commercial building for the worst by following these tips:

1. Construct an Emergency Preparedness Kit

Create an emergency preparedness kit that includes first aid supplies, flashlights, a battery-powered radio, and extra batteries. Also, include important documents such as commercial insurance information, employee contact information and phone numbers of emergency services or businesses you may need during or after the storm, such as storm cleanup services.

2. Unplug Electronics

Upon hearing that there’s a thunderstorm warning, unplug any electronics that aren’t necessary, especially sensitive or valuable ones. Make sure to turn off or unplug appliances such as toaster ovens that were on at the time of a power outage; they could come back on when the power comes back without you realizing it and start a fire. Also, avoid using landline phones.

3. Avoid Using Plumbing

Avoid using plumbing during a storm. Lightning can travel through plumbing making it risky to take a shower or wash dishes during a storm.

4. Clean Gutters

Keep gutters clean and maintained. This will help to prevent flooding and roof damage during a heavy rainstorm.

5. Cut Back Tree Limbs

Cut back loose or dead tree limbs or branches that are close to buildings. Tree limbs can be blown into a building or onto a roof during high winds. They can also create hazards on the ground.

6. Secure Outdoor Items

Secure outdoor items such as tables, chairs, signs and trash receptacles. Just a couple of inches of standing water can put these objects in motion and create dangers to people and property. Substantial winds can also blow them, creating dangerous flying projectiles.

If your Rock Hill or York County building incurs damage from a heavy rainstorm or high winds, you can rely on storm damage cleanup professionals. They’ll return your building to its preloss condition as quickly as possible.

Quick Tips for Storm Safety Anywhere You Go

5/30/2021 (Permalink)

Quick Tips for Storm Safety Anywhere You Go

Even in the winter in York County, the weather is warm so it is a great time to enjoy the great outdoors. But when sudden storms pop up, staying safe is of paramount importance. Thunderstorms may come and go quickly, but while they are in the area, they can cause a concerning amount of damage.

While the safest place to be during a storm is at home, if a sudden storm pops up when you are away, here are some practical tips for safety.

Know your options for shelter. When you are made aware of a severe weather scenario and are safe at home, remaining there is the best thing you can do so you can wait out the storm. However, this is a luxury that will not always be present. If you are caught out in a storm, you can shelter in your car as long as you can pull over safely and cut off your engine.

Practice electrical safety. A lightning strike can hurt a structure in many ways, but the most common way is via a power surge. As the lightning travels through the home’s electrical system, the wires will become overwhelmed with charge and transfer that to anything plugged into an outlet. If you can, go through the area you are in and unplug everything before a storm. In general, it is best to also have surge protectors throughout your home and office.

Avoid direct contact with concrete. Concrete structures are so sturdy in part because of how they are built. As concrete is poured around the metal, it creates a great structure—but also causes concern if there is lightning nearby. The metal in concrete can disperse electricity if the building is struck by lightning, so avoid touching these surfaces directly if possible.

Stay indoors for at least 30 minutes. If you are out enjoying the day when a storm rolls in, make sure you are not rushing back out too soon and putting yourself in danger. Lightning strikes can travel tremendous distances, causing officials to urge people to stay inside for at least half an hour after the last clap of thunder.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process. (803) 324-5780

Keep Your Water Heater up to Date | SERVPRO of Rock Hill & York County

5/29/2021 (Permalink)

Keep Your Water Heater up to Date

It is surprising how many water intrusions come from a water heater. Performing maintenance on your water heater once a year can save your home of flooding and extending the life of your water heater. Although the water heater is working all year long, we rarely perform maintenance on it. Here are a few tricks to maintain your water heater: 

Step 1: Close valves 

Step 2: test pressure release valve 

Step 3: Drain Tank 

Step 4: Get the anode rod replaced 

Step 5: Open Valve 

Here are a few signs that your water heater might is about to fail. 

- A water heater that is more than 10 years can be due for replacement.

- If you see rusty water that can be a clear indication that your water heater might leak soon.

- Rumbling and noises can mean that there is sediment build up at the bottom of the tank that can eventually harden that can cause the tank from not working properly.

Although it may sound like a chore to maintain your water heater, it can end up saving you a lot of money.

Should you experience water damage, contact us at (803) 324-5780 and let our professionals help. 

Commercial Smoke Damage | SERVPRO of Rock Hill and York County

5/27/2021 (Permalink)

Commercial Smoke Damage Clean Up

Commercial Smoke Damage

Smoke damage can be one of the most lasting consequences of a fire that has occurred in or near a commercial building in Rock Hill and York County. Specialized smoke cleanup solutions and equipment are essential for getting rid of this odor, as is awareness of the many ways in which smoke odor molecules can stick around for weeks or months after a fire.

1. A Coating of Smoke Residue on Surfaces
Smoke residue can build up on fixtures, furniture, walls and floors in a commercial location. This sticky coating may be present throughout a structure that has experienced a fire, even in areas that were not directly exposed to open flames. While vacuuming may be able to eliminate soot damage, this resinous coating calls for the use of specialized solvents.

2. Smoke Odor Lingering In an HVAC System
Aside from the air and visible surfaces inside a building, smoke damage can also spread through the HVAC system. Whether or not this system is in use when a fire breaks out, particles of smoke and soot can find their way into vents and ductwork and spread as soon as the system is turned on unless ductwork has been cleaned.

3. Untreated Contents Posing Recontamination Risks
Any smoke-damaged contents that stay in a structure may prove a source of the persistent smoke odor. For this reason, contents are typically removed from the location of a fire, cleaned off-site using treatments that neutralize smoke odors and stored until the fire restoration is finished.
Smoke cleanup should take place after fire cleanup for a fire that has happened on-site at a commercial structure. It is necessary to eliminate charred materials and soot from a building before treating smoke damage on surfaces or in the air. If smoke odor continues to pose a problem after fire restoration, most commercial property insurance policies also cover smoke cleaning.

If you have experienced a fire and need remediation, contact us at call at (803) 324-5780

Our Proven 6-Step Water Damage Restoration Method | SERVPRO® of Rock Hill & County

5/24/2021 (Permalink)

Our Proven 6-Step Water Damage Restoration Method

Discovering water damage has invaded your home is disappointing, but taking action right away is the most effective response.

That is why we are here 24 hours a day, so you can call us whenever you need to in order to report the damage and begin restoration. This is how our method works:

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
We are here 24 hours a day, so you can call us at any time to talk with one of our highly trained phone operators and fill us in on the details of the damage. With this information, we will assemble a response squad and get to you as soon as we can.

2. Inspection and Damage Assessment
Upon arriving at your home, we will immediately assess the area for any present safety hazards and address them to create a hazard-free environment. After that, we will do a full inspection of the damaged area to create a restoration plan for your situation.

3. Moisture Extraction
Allowing standing water to sit unattended is one of the biggest culprits of auxiliary damage after water moves in, so we get excess moisture out fast. We have a fleet of equipment to move hundreds of gallons of water at a time out of your home.

4. Dehumidifying and Drying
Once the excess moisture is removed, we will begin to pull moisture out of the air and surfaces with our dehumidifiers and drying tools. We want to do this quickly as mold can rapidly begin to grow if this moisture is not addressed.

5. Cleaning Belongings
After we have dried and dehumidified your air and belongings, we will clean and sanitize everything that has been impacted. Water damage can contaminate objects and lead to foul odors, so we take this precaution to make sure your home is safe.

6. Restoration and Repair
When you call us for restoration, you can be confident that we are with you every step of the way—including for cosmetic repairs that need to be done to restore your home. We can add new drywall, do paint work and any other finishing touches to truly restore your impacted areas.

If your home has been water-damaged, you can count on us to help. Call us ²⁴⁄₇ to get the process started.

Key Elements for Your Business’ Disaster Plan | SERVPRO® of Rock Hill and York County

5/24/2021 (Permalink)

Key Elements for Your Business’ Disaster Plan

If you own a business, developing a disaster plan is a vital part of making sure you are covered in case an emergency were to arise. Not only will having a plan in place keep you and your staff safer in an emergency scenario, but it will also keep everyone informed and help you reopen your doors quickly once you recover. Making sure your plan has a few key elements can help you be certain that you are fully prepared. 

A Clear Path for Evacuation & Staying Put 

Depending on the type of disaster you are facing, it may be necessary to evacuate while other disasters may necessitate staying in place. To be fully prepared for whatever situation your business faces, it is important to have a procedure in place regarding both of these things. 

Make sure that you have well-marked evacuation routes in the building in case employees must leave suddenly in the event of a fire or flood, and practice evacuation drills frequently so everyone knows what to do. In the event that you must stay put, pack an office emergency kit with enough food, water and medical supplies to sustain you and your staff until official help arrives. 

A Communication Strategy for Management and Employees 

In the event of a disaster or emergency, there will likely be a lot of confusion from staff regarding what this means for the business and their livelihoods. Making sure that you and upper management have a strategy for communicating with staff will help you (most importantly) ensure everyone is safe, communicate pertinent information and keep any rumors at bay. 

A Clear Outline of the Recovery Process 

For business owners, your livelihood is likely on the line if your business has an unexpected closure—therefore it is recommended that you have a recovery plan in place in advance so you can expedite your time to reopening. 

Make sure you are aware of how to start recovery, including knowing your insurance information and what commercial restoration company you will be using to take care of the damage to get your doors reopened as quickly as possible. 

If your business has experienced a disaster, you can count on our restoration services. Contact us today to learn more about our commercial restoration process. 

Key Elements for Your Business’ Disaster Plan | SERVPRO® of Rock Hill & York County

5/21/2021 (Permalink)

Key Elements for Your Business’ Disaster Plan

If you own a business, developing a disaster plan is a vital part of making sure you are covered in case an emergency were to arise. Not only will having a plan in place keep you and your staff safer in an emergency scenario, but it will also keep everyone informed and help you reopen your doors quickly once you recover. Making sure your plan has a few key elements can help you be certain that you are fully prepared. 

A Clear Path for Evacuation and Staying Put Depending on the type of disaster you are facing, it may be necessary to evacuate while other disasters may necessitate staying in place. To be fully prepared for whatever situation your business faces, it is important to have a procedure in place regarding both of these things. 

Make sure that you have well-marked evacuation routes in the building in case employees must leave suddenly in the event of a fire or flood, and practice evacuation drills frequently so everyone knows what to do. In the event that you must stay put, pack an office emergency kit with enough food, water and medical supplies to sustain you and your staff until official help arrives. 

A Communication Strategy for Management and Employees In the event of a disaster or emergency, there will likely be a lot of confusion from staff regarding what this means for the business and their livelihoods. Making sure that you and upper management have a strategy for communicating with staff will help you (most importantly) ensure everyone is safe, communicate pertinent information and keep any rumors at bay. 

A Clear Outline of the Recovery Process For business owners, your livelihood is likely on the line if your business has an unexpected closure—therefore it is recommended that you have a recovery plan in place in advance so you can expedite your time to reopening. 

Make sure you are aware of how to start recovery, including knowing your insurance information and what commercial restoration company you will be using to take care of the damage to get your doors reopened as quickly as possible. 

If your business has experienced a disaster, you can count on our restoration services. Contact us today to learn more about our commercial restoration process. 

What Types of Damage Can Thunderstorms Cause to Homes? | SERVPRO of Rock Hill and York County

5/19/2021 (Permalink)

What Types of Damage Can Thunderstorms Cause to Homes?

Thunderstorms are one of the more dramatic weather events, and they certainly make themselves known through the crashes and bright bolts of lightning. With all the chaos, you might wonder exactly how these storms can cause damage to your home so you can be aware of what to watch out for. 

There are several ways that a thunderstorm can lead to issues around the house, including lightning damage, flood damage and the development of water leaks. Being aware of what can happen is the best way to keep yourself and your home safe and damage-free when the next band of storms rolls through. 

Lightning Damage Thunderstorms are caused by electrical charges in the air, which produce the lightning and thunder we can see and hear—meaning every thunderstorm brings the potential for lightning damage as well. While many lightning bolts will strike from cloud to cloud, the ones that strike the ground can cause serious damage to buildings. Lightning that strikes on or near a home can send an electrical current through the wiring, which can lead to surges to electronics and even electrical fires within the walls. 

Flood Damage Floods can be caused for many reasons, but typically flash floods are caused by sudden, heavy rainfall that overwhelms an area, and they can cause serious damage. Flash floods are a big concern after thunderstorms because they can overwhelm any area—not just one that is considered vulnerable to flooding in general. They also often catch people off guard, so it is important to always tune into your weather radio if flash flooding is a possibility. While the physical damage they cause can be devastating, they can also be dangerous. 

Water Leaks Leaks around the house are extremely common after heavy rain, as the moisture can work its way into small vulnerabilities that homeowners were not aware of. Check your roof after every big storm to look for missing shingles, as that may be an indicator that there is a leak underneath. Also check around windows and doors to ensure their seals have held up and be sure there is no pooling water in your gutters or around your foundation. 

If you have received storm damage to your home, you can count on us to help. Contact us at (803) 324-5780 today to learn more about our storm damage restoration process. 

Steps To Prevent A Lint Fire

5/19/2021 (Permalink)

Steps to Prevent a Lint Fire

Steps To Prevent A Lint Fire

While the kitchen is the most common room for house fires, dryer fires are another common problem. The heating of the dryer combined with lint build up can cause your dryer to burst into flames. A lint fire is scary, but there are steps that can be taken to prevent it.

Safety First

It's important to realize that even when the lint is properly cleaned from your dryer, there is still a chance of a dryer fire. For this reason, you should never run your dryer:

• When you are sleeping
• When you are not home
• When you are going to be outdoors
  
  

Leaving your dryer unattended can cause the fire to spread further, which can cause extensive damage. In addition, unplug your dryer before you start cleaning out the lint.

Vacuum Out the Lint Screen and Dryer

You probably already clean out your lint screen every time you start a new load. However, a lot of lint can get past the screen, and eventually lead to a lint fire. Take your vacuum attachment and clean underneath and around the lint screen the best you can. Refer to your owner's manual to see how to safely vacuum out the inside of your dryer.

Cleaning Out the Hose

Pull out any lint you can reach after removing the hose from the back of your dryer and the wall. If you can't reach it all, use a dryer vent snake to push it all the way through. In addition, check the pathway from the hole in the wall to the outside of your house. Use the snake to ensure that all of the lint is out of the vent.

These steps can help reduce your risk of a lint fire. You should do this at least once every six months, and more often if you do a lot of laundry. If you do experience a dryer fire, let your fire restoration experts do what needs to be done to cleanup the mess.

Vacation Time Precautions at Home | SERVPRO of Rock Hill & York County

5/19/2021 (Permalink)

Vacation Time Precautions at Home

Getting ready for a vacation is exciting but can be very stressful at times. Being focused on packing and trying to be on time to the airport can cause you to forget your toothbrush, your phone or more importantly, turning off the sink or unplugging the hot iron. SERVPRO of Rock Hill & York County has encountered damage within the last few months that occurred while the tenant or homeowner was out of town on vacation.  

To enjoy a stress-free, fun vacation we advise that you take a few precautions before leaving your home.

• Check pipes, hoses, faucets, water heaters and bathrooms for any type of leak.
• Clear excess debris from gutters and downspouts to prevent water build up.
• To avoid electrical fires or power surges, unplug all unnecessary appliances.
• Check all the smoke detectors in your home to ensure that they are properly working.

Asking a friend or a family member to house sit while on vacation, is always a great option. You would have a faster response to an unfortunate event that could have possibly happened. Here at SERVPRO of Rock Hill & York County, we want you to be able to enjoy your vacation and be able to come back to your home as you left it. Remember, with any emergency situation, we will be ready 24/7, 365. Our friendly team will be here, ready to assist you when needed. Give us a call at (803) 324-5780.

SERVPRO Mold Remediation

5/19/2021 (Permalink)

SERVPRO Mold Remediation

Dealing with mold is not an easy task. Especially for a homeowner that has never dealt with mold before. If you have noticed water damage do not wait until it is too late. Water damage can lead to mold growth, and if you leave your home untreated your insurance can decline your claim due to long term mold.  

Follow these steps for Mold Remediation:

Step 1: It is important to first find the cause of the mold and fix any leaks that could have caused fungus to grow. 

Step 2: Set up containment in order to close the area that will be worked on from the rest of the space. 

Step 3: Demo out any drywall that has mold on it or is directly in front of the framing that has mold. 

Step 4: Wipe down the affected area with anti-microbial wipes. Wiping the area down can collect a lot of the mold spores and get it prepared for the grinding. Wiping down also reduces the number of mold spores that become airborne during the grinding step. 

Step 5: Dry out the affected area. This is the most important step by far! If the affected area still contains moisture, mold can grow back. 

Step 6: Grind down the affected materials in order to best reduce the number of mold spores on the material. 

Step 7: HEPA vacuum any debris that had been caused during the mold remediation. Final wipe down of the affected materials and containment to ensure that the chamber is ready for a post mold clearance test if requested by the homeowner.  

If you discover mold in your home or business, contact our professionals to correctly remediate and remove mold from your environment. Contact us at (803) 324-5780.

Fire Safety: Candle Edition

5/13/2021 (Permalink)

Taking caution and being careful when using candles can help you avoid a fire.

There’s a special beauty and tranquility to candles, but a lighted candle is also an open flame, and a potential fire hazard if not carefully monitored. In fact, an estimated 8,200 home fires are started by candles each year according to the National Fire Protection Association.

A study by the U.S. Consumer Product Safety Commission suggests that 85 percent of candle fires could be avoided if consumers followed three basic safety rules:

• Never leave a burning candle unattended.
• Never burn a candle on or near anything that might catch fire.
• Keep candles out of the reach of children and pets.
• Never use water to extinguish a candle. 
• Never use a candle as a night light or while you may fall asleep.

How to Burn a Candle Safely

Before Lighting:

• Before burning, always trim the wick to ¼ inch. You can use a wick trimmer, nail clippers, or scissors. Long or crooked wicks can cause uneven burning, dripping or flaring.
• Keep the wax pool clear of wick trimmings, matches and debris at all times.
• Always use a candleholder specifically designed for candle use. It should be heat resistant, sturdy, and large enough to contain any drips or melted wax.

 Burn candles in a well-ventilated room:

•  Avoid drafts, vents or air currents. This will help prevent rapid or uneven burning, sooting, and excessive dripping.
• Follow the manufacturer’s recommendations on burn time and proper use. In general, it is recommended that candles do not burn for longer than four hours and cool for at least two hours before relighting.
• When lighting a candle, use long matches or a long-reach lighter. Keep your hair and loose clothing away from the flame.

While Burning:

• Never leave a candle unattended.
• Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.
• Keep candles out of the reach of children and pets. Do not place lighted candles where they can be knocked over by children, pets or anyone else.
• Never touch or move a candle while it is burning or while the wax is liquefied.
• Don’t burn a candle all the way down. For a margin of safety, discontinue burning a candle when 1/2 inch remains in the container or 2 inches if using a pillar candle.
• Place burning candles at least three inches apart from one another. This is to make sure they don’t melt one another, or create their own drafts that will cause the candles to burn improperly.
• Extinguish a candle if the flame becomes too high or flickers repeatedly. Let the candle cool, trim the wick, and check for unwanted drafts before re-lighting.
• Never use a candle as a night light or while you may fall asleep.
• Be very careful if using candles during a power outage. Flashlights and other battery-powered lights are safer sources of light during a power failure. Never use a candle during a power outage to look for things in a closet, or when fueling equipment – such as a lantern or kerosene heater.

When Extinguishing a Candle: 

• Use a candle snuffer to extinguish a candle. It’s the safest way to prevent hot wax from splattering.
• Never use water to extinguish a candle. Water can cause the hot wax to splatter and might break a glass container.
• Make sure the candle is completely out and the wick ember is no longer glowing before leaving the room.
• Don’t touch or move the candle until it has completely cooled.
• Never use a knife or sharp object to remove wax drippings from a glass holder. It might scratch, weaken, or cause the glass to break upon subsequent use.

Despite taking caution and being careful, mistakes can happen. If you do experience fire damage, give SERVPRO of Rock Hill and York County a call at (803) 324-5780.

Commercial Smoke Damage Consequences & Clean Up

5/13/2021 (Permalink)

Consequences of Smoke Damage

Smoke damage can be one of the most lasting consequences of a fire that has occurred in or near a commercial building in York County, SC. Specialized smoke cleanup solutions and equipment are essential for getting rid of this odor, as is awareness of the many ways in which smoke odor molecules can stick around for weeks or months after a fire.

1. A Coating of Smoke Residue on Surfaces
Smoke residue can build up on fixtures, furniture, walls and floors in a commercial location. This sticky coating may be present throughout a structure that has experienced a fire, even in areas that were not directly exposed to open flames. While vacuuming may be able to eliminate soot damage, this resinous coating calls for the use of specialized solvents.

2. Smoke Odor Lingering In an HVAC System
Aside from the air and visible surfaces inside a building, smoke damage can also spread through the HVAC system. Whether or not this system is in use when a fire breaks out, particles of smoke and soot can find their way into vents and ductwork and spread as soon as the system is turned on unless ductwork has been cleaned.

3. Untreated Contents Posing Recontamination Risks
Any smoke-damaged contents that stay in a structure may prove a source of the persistent smoke odor. For this reason, contents are typically removed from the location of a fire, cleaned off-site using treatments that neutralize smoke odors and stored until the fire restoration is finished.
Smoke cleanup should take place after fire cleanup for a fire that has happened on-site at a commercial structure in Warner Robins, GA. It is necessary to eliminate charred materials and soot from a building before treating smoke damage on surfaces or in the air. If smoke odor continues to pose a problem after fire restoration, most commercial property insurance policies also cover smoke cleaning.

Here are Four Fire-Safe Candle Alternatives

5/13/2021 (Permalink)

Here are Four Fire-Safe Candle Alternatives

Candles are used to create decorative lighting, effects or release fragrances. Whether you are looking for safer mood lighting or a way to diffuse a scent without any risk of a candle fire, here are four fire-safe candle alternatives.

1. Battery-Powered Candles

A flameless electric alternative to candles can be placed anywhere for decorative or lighting purposes. Electric candles come in a wide variety of colors, heights, thicknesses and designs. Some battery-powered models are also designed to release fragrances.

2. Strings of Lights

Another way to get a candle-lit look is to string up Christmas or fairy lights. Strings of lights are designed with fire safety in mind. Choose from strands of single-color or multicolor bulbs. It is also possible to set up lights to blink or flicker if desired. Ultra-efficient LED bulbs make replacements affordable and keep energy costs low.

3. Candle Warmers

A candle warmer may be the best option among these candle alternatives for fans of scented candles. A warmer makes it possible to enjoy these fragrances with a much lower fire risk. A warmer may be a base on which a candle sits or resemble a lamp.

4. Diffusers

Reed diffusers do not resemble candles. For a different look, reeds in oil can be an attractive, creative and flameless way to release a scent. Diffusers have an even lower risk of fire than an electric candle warmer.

Most candle fires occur around the holidays. Battery-powered candle alternatives and strings of lights are safer options for illuminated decorations. Warmers and diffusers are useful for spreading a fragrance throughout a home with a lower risk of fire. If a fire starts due to a candle or any other cause, you should attempt to extinguish the flames or contact the fire department. Fire damage restoration experts can restore or replace damaged building materials at a residence in York County.

Recovering With Safety in Mind After a Flood | SERVPRO® of Rock Hill & County

5/13/2021 (Permalink)

Recovering With Safety in Mind After a Flood

There are many things that can cause a flood to occur, and even areas that are landlocked are not fully immune from their impact. Many people falsely assume that a flood could never happen to them, but we recommend that residents have a plan in place no matter where they live. This will help you know exactly what to do and how to do it safely to expedite your flood recovery process and begin your return to normal.

Tips for a Safe Flood Recovery

Avoid further safety hazards. For those who have had to evacuate their areas due to a flood, the desire to return home as quickly as possible is strong. However, wait for your local officials to state that it is safe, as floodwaters can hide many hazards that can be dangerous or fatal.

Air out the home. Floodwaters are not the only thing that can cause damage during a flood, as mold can begin to grow quite quickly after the moisture sets in. Because mold thrives on stagnant air, increasing air flow can lessen the likelihood that it will be able to take hold and begin causing damage, so open doors and windows if it is safe to do so. This has the added benefit of keeping the air healthy for anyone in the home working on the cleanup process.

Document the damages. You will likely want to begin improving your home and salvaging your belongings right away, but before you do so, take some time to document everything that has been damaged. Make a list of items and take ample pictures, which will serve both your records and the insurance company’s if you are able to file a claim.

Contact your restoration and insurance companies right away. If you have coverage through a flood insurance provider, you should alert them of your damages right away. From there, you can call us ²⁴⁄₇ so we can work with your insurance company to get your restoration done as quickly as we can.

If your home has been damaged in a flood, we are here for you. You can contact us ²⁴⁄₇ to receive a quick response and set the restoration process in motion.

Advanced Equipment to Restore Commercial Losses

5/11/2021 (Permalink)

Advanced Equipment to Restore Commercial Losses

When it comes to commercial restoration, York County property managers want to leave nothing to chance. That's why they rely on professionals like SERVPRO of Rock Hill and York County.

What sets us apart from other restoration companies is our skilled technicians and the advanced equipment we use to take care of any-scale disaster. The use of professional equipment allows us to restore your commercial property or retail business back to its preloss condition quickly, reliably, and more effectively.

Here are some of the unique tools we have to restore your property:

• An infrared camera may be used to identify hidden water locations for the thorough removal of moisture that is hidden from the naked eye.
• Sensitive moisture meters/detectors, hygrometers, and other meters measure the extent of moisture saturation.
• Submersible and gas-powered pumps for continuous pumping of high-level water from events like floods. 
• Truck-mounted and portable extraction units perform efficient water removal.
• High-speed air movers cause moisture to evaporate at a faster pace.
• Industrial grade dehumidifiers pull the water vapor from the air.
• Trailer mounted generators and desiccants (Large Commercial Air Dryer) provide power and large scale drying capabilities.
• Air Scrubbers that are able to filter the air of contaminants and fumes.
• The use of Thermal Foggers and environmentally-safe Deodorization Agents to leave a pleasant scent upon use.

You can count on SERVPRO of Rock Hill and York County to take care of any size loss you may have, so you can put your commercial business back in order and get you back to doing what you do best--serving your customers!

Give us a call at (803) 324-5780

SERVPRO: Your Experts in Commercial Water Damage

5/10/2021 (Permalink)

Preserve as much of your property as possible and decrease any health risks when water damage has occurred in a commercial space.

If you have recently become a victim of commercial water damage, you may be wondering what you can do to mitigate your damages. There is a critical period in which certain actions must be taken to preserve as much of your property as possible and to decrease any health risks when water damage has occurred in a commercial space.

Protecting Yourself During Water Damage 

Before you enter your commercial space, or any flooded building, you will need to make sure the electrical power to the structure is shut off.

You should also be aware that during a flooding event, small animals or reptiles tend to seek shelter inside of buildings. Be prepared to deal with the discovery of wild animals in your space.

Protect yourself from entering any flooded building by wearing an organic vapor respirator. You can purchase these at any local paint and building supply stores. You also want to have rubber gloves, protective clothing, and eye protection.

Preparing Your Space for Water Restoration

The first thing you should do is ventilate the affected areas by opening the windows and placing fans where possible.

Unfortunately, there likely will be items that you need to throw away. Any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets or carpet pads, these will need to be discarded if they have become saturated.

However, there is good news: If you have clothing or household fabrics that can be machine-washed, you may be able to salvage them. Use your washing machine to clean these items with a 10-minute soak at minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present.

Be aware that your commercial space will need a thorough professional inspection, cleaning and possibly restructuring. Water damaged walls and installation must be removed and repaired, and pockets of saturation should be exposed for drying and sanitizing.

Always remember that mold growth could take a few days to appear as it thrives in a moist environment with organic-type materials such as paper or particle board and in temperatures that range between 60 and 86 degrees Fahrenheit.

Keep good airflow throughout the interior environment, and maintain moderate temperatures to decrease the risk of any mold growth. It is also important that you let your space dry out before any rebuilding occurs.

Let the Professionals at SERVPRO of Rock Hill & York County Help

If your commercial property has been affected by water damage we can help. Our office is located in the Rock Hill area and we can respond quickly to any size emergency water damage claim you may have. We have the tools to get your building cleaned up when affected by floods, burst pipes, toilet overflows or any disaster you may have. Call us today at (803) 324-5780 for restoration service.

4 Most Common Causes Of House Fires

5/10/2021 (Permalink)

We’ve compiled a list of 4 of the most common causes of house fires so you know what precautions to take to avoid your home catching ablaze.

Knowledge comes before prevention, which is why it's important to educate yourself regarding potential disasters that could occur. While it’s never fun imagining all the “what-ifs,” it’s an integral step to strategizing and planning how you can take the necessary steps to avoid the “what-ifs” to the best of your abilities. Knowing the most common causes of house fires are is a proactive first step.

We’ve compiled a list of 4 of the most common causes of house fires so you know what precautions to take to avoid your home catching ablaze.

1) Cooking

You probably already guessed—cooking is the most common cause of house fires across the country. We frequent our kitchens often to cook meals (or even just to microwave them), and many of the kitchen appliances we frequently use include electrical components as well as open flames if you have a gas stove. Your microwave, stove, oven, and even your fridge and dishwasher are susceptible to causing house fires while you cook if you don’t properly clean up grease and other flammable materials that you may use while cooking. Overheating food in the microwave leading to combustion fires is also very real! Be careful while cooking, and don’t forget to clean up as you go or, at the very least, after you’re done cooking.

2) Heaters

Heaters are another common culprit of house fires. They are often placed too close to clothes, furniture, bedding, fabric, and other flammable materials, which can burst into flames if they become too hot. Having clothing hung over them to dry or placing them too close to curtains are also common ways that heaters cause house fires. Always use space heaters with caution. Make sure they’re placed on even ground and are at least two feet away from anything flammable. Heaters should also be regularly cleaned. 

3) Cigarettes

Smoking cigarettes can lead to deadly house fires. Be careful about where and when you smoke cigarettes to avoid house fires at all costs. Cigarettes and other materials that are smoked should always be properly extinguished and disposed of, and flicking them into shrubs, onto your porch or balcony, or elsewhere is a potential recipe for disaster. Be vigilant and stay safe while smoking near your home, if you do it at all.

4) Washing Machines and Dryers

Laundry appliances, in particular clothes dryers, are another very common cause of house fires. The build-up of lint, dust, dirt, as well as the clothes circulating within clothes dryers, can catch aflame within the machine or due to lint in the external dryer vent. Washing machines and clothes dryers can alight because of electrical faults, and this is also true of any large kitchen appliances or other appliances like furnaces, fireplaces, and wood stoves that you may have in your home.

No matter what may cause damage to your home, whether it be fire, water, a storm, or mold, our team at SERVPRO of Rock Hill & York County can help you at a moment’s notice.  Contact us at (803) 324-5780 to reach highly trained technicians and have one sent on their way to you! 

Bathrooms are a Typical Source of Water Damage in Homes

5/5/2021 (Permalink)

Bathrooms are a common source of water damage which can be created by overflowing toilets, overflowing sinks, under sink pipe bursts, overflowing bath

Many instances of the flooding and other water damage experienced in homes start in the bathroom. Bathrooms are a common source of water damage which can be created by overflowing toilets, overflowing sinks, under sink pipe bursts, overflowing bathtubs or water pipe leaks underneath the flooring. SERVPRO of Rock Hill & York County has water restoration specialists to help recover from the water damage caused by any issue in your bathroom.

Finding the Source of Water Damage

While an overflowing toilet or bathtub is never easy, homeowners are usually immediately aware when the damage happens, unless they aren’t home at the time of the flood! Unfortunately, there are leaks that can happen behind the walls of bathrooms that can go on for days, weeks or even months without being suspected until the damage is significant, including the presence of mold. That’s why water damage in bathrooms can cause considerable damage. Even the more obvious issues can go undetected if the homeowner is out of town for any significant amount of time. Other times, an exceptionally high water bill is the only thing that alerts a homeowner something is amiss. Regardless, water damage needs immediate attention to help restore the bathroom quickly.

What to Do After Your Bathroom Floods

While you’re waiting for SERVPRO to arrive, here are a few water damage tips:

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop up wet upholstery and cushions.
• Remove wet area rugs.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry area.

What Happens When Water Damage Specialists Arrive

When the SERVPRO Water Damage Team arrives, they get to work to immediately assess the damage. They’ll inspect the damage and make an assessment in order to rectify the situation. Next, they’ll use their expertise with advanced equipment to extract the water using pumps and vacuum units to rapidly remove water from your bathroom and surrounding impacted areas, which helps prevent further water damage and mold growth.

Then comes drying and dehumidification to help prevent odors and mold from growing.

Next, they’ll clean all the restorable items and structures damaged by the water as well as sanitizing treatments to remove odors and deodorize your property.

Finally, there’s restoration - restoring your home to its pre-damage condition. Restoration might include minor repairs like replacing drywall, tile floor repair, painting, or installing new baseboards in your bathroom. More significant repairs may include tarping, boarding up, packing, and moving, or other repairs. 

SERVPRO of Rock Hill & York County can simplify the restoration process by handling the initial water damage mitigation and rebuilding the affected areas that will bring a building back to full functionality.

Bathrooms are a common area when it comes to water damage and flooding but choosing the best water damage restoration company can make the recovery process easier. Contact us at (803) 324-5780 to get your water damage handled quickly and professionally.

Faster to Your York County Water Damage Event

5/4/2021 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we! 

SERVPRO of Rock Hill and York County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

What To Expect When Our Water Damage Specialists Arrive

When the SERVPRO water damage team arrives, they get to work to immediately assess the damage. They’ll inspect the damage and make an assessment in order to rectify the situation.

Next, they’ll use their expertise with advanced equipment to extract the water using pumps and vacuum units to rapidly remove water, which helps prevent further water damage and mold growth. Then comes drying and dehumidification to help prevent odors and mold from growing.

Next, they’ll clean all the restorable items and structures damaged by the water as well as sanitizing treatments to remove odors and deodorize your property.

Finally, there’s restoring your home or business to its pre-damage condition which might include minor repairs like replacing drywall, tile floor repair, painting, or installing new baseboards in your bathroom. More significant repairs may include tarping, boarding up, packing, and moving, or other repairs. SERVPRO of Rock Hill and York Country can simplify the restoration process by handling the initial water damage mitigation and rebuilding the affected areas that will bring a building back to full functionality.

Contact us at (803) 324-5780 to get your water damage handled quickly and professionally.

Commercial Water and Fire Damage Restoration

5/4/2021 (Permalink)

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

Learn more about our commercial services: 

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

Home Fire Pit Tips

8/21/2020 (Permalink)

For all your fire and water mitigation needs, call SERVPRO of Rock Hill & York County at (803) 324-5780.

Here in York County, SC its a tradition to enjoy the cooler nights outside around a homemade fire pit! Many of us are looking forward to spending time gathering around them to enjoy time with family and friends. Before you start dreaming of moonlit nights and toasted marshmallows, take a moment to check out some of these tips to remember.

Backyard Fire Pit Safety Tips:

• Whether you prefer a built-in or portable fire pit, choose one that is not too large for the area. The pit should be a minimum of 10 feet away from any structures or combustible materials as well as away from trees, fences, sheds, power lines, and telephone wires.
• Make sure that the seating area is large enough and properly placed for comfort and ventilation.
• Check wind direction before lighting a fire.
• Don’t use flammable fluids (gasoline, lighter fluid, etc.) to light or relight fires.
• To start the fire, use a lighter to ignite crumpled pieces of paper covered with small sticks. Then, add larger sticks and a log or two to keep it burning. 
• Burn only dry material. Damp material will create excess smoke. 
• Don’t wear flammable clothing (like nylon) or any loose-fitting clothing.
• Never leave the fire unattended, and keep pets and children far away from the fire as they will be attracted to it.
• Keep a fire extinguisher, garden hose, or bucket of water nearby.
• As the fire dies down, use a shovel and spread out the ashes to allow them to cool down. Then slowly pour water over those ashes and watch them closely to be sure that no burning embers remain or reignite. Put the cooled ashes in a specially designated ash storage metal can. 

Just remember SERVPRO of Rock Hill & York County is here for you 24/7 at (803) 324-5780.

Hardwood Floor Damage in York County, SC

8/21/2020 (Permalink)

If you find your hardwood floors cupping and lifting up, call SERVPRO of Rock Hill & York County @ (803) 324-5780.

When your home or business sustains water damage, trust the professionals at SERVPRO of Rock Hill & York County to help restore your property. Here we installed an Injectidry hardwood floor drying system on the water damaged hardwood flooring. This specialized system pulls air & moisture (under negative pressure) through the flutes of the flooring to dry multiple layers. By utilizing this system we are typically able to save the hardwood flooring and reduce the costs and disruption to our client. With the specialized equipment and training that SERVPRO of Rock Hill & York County has, we are able to restore vs. replace in many circumstances. After 3 days of drying the flooring returned to normal moisture levels, eliminating the need to remove and replace all the flooring.

If you have a water loss and need us to dry out your hardwood flooring call SERVPRO of Rock Hill & York County at 803-324-5780.

Why You Can Always Count on SERVPRO of Rock Hill & York County

8/21/2020 (Permalink)

SERVPROs across the nation are doing our part to help flatten the curve. We are still working but we are cleaning our offices and vehicles even more often than usual to help make sure that we aren’t spreading germs to each other and to our customers. We are wearing masks and gloves on all job sites, we are doing our best to minimize face to face contact with our customers, we are also locking down our buildings to prevent our customers coming in to the offices. We want to not only protect our workers and their families but also our customers and their families as well. We understand this is a scary time but this is what SERVPRO is trained for. Our products and techniques are in accordance to the CDC and local authorities guidelines.

We are able to do preventative cleanings and have done several to homes and businesses. SERVPRO is here to put your mind at ease so that you don’t have the extra stress during this stressful time. We treat you like family because that’s what matters most to us is our customers and their families. 

Aside from us cleaning your home or business remember to do your part to flatten the curve. 

• Wash your hands often
• Cover your cough or sneeze
• Wipe down high touch areas everyday with EPA-certified, hospital strength cleaner
• If you have fever or cough please stay away from others and seek medical attention
• Social Distance

Listen to the CDC and local authorities, they are doing their best to keep us safe.  

If you have questions or need COVID-19 Cleaning call SERVPRO of Rock Hill & York County at (803) 324-5780.

Washing Machine Overflow

8/7/2020 (Permalink)

Flooded home cleanup and restoration in Rock Hill,SC.

A home in Rock Hill,SC had a washing machine malfunction causing damage to the flooring. Multiple rooms were affected and wood flooring had to be removed do to splitting and cracking from the water. The crawlspace also had wet insulation and standing water that ad to be extracted. After all the demolition was complete of affected materials the drying process started right away.

If you need a local restoration company to help with a water damage claim cleanup in Rock Hill,SC give us a call today.

Hurricane Categories and Disaster Restoration

8/7/2020 (Permalink)

Call SERVPRO of Rock Hill & York County 24/7 if you need us at (803) 324-5780.

Studying Hurricane Categories for Disaster Restoration Response

When a community is impacted by a hurricane, SERVPRO is quick to respond.  Our company has access to over 1,700 franchises nationwide, and our storm response teams have decades of experience.

Hurricane Categories

Category 1 Hurricane

Dangerous winds are associated with Cat 1 hurricanes.  During these storms, we expect to see damage to a home’s roof, gutters, and vinyl siding.  We also expect to see some tree damage, especially branches falling atop of unshielded vehicles or falling onto homes.  In this case, our franchise prepares expects to see some water damage and a large need for roof tarping.

Category 2 Hurricane

The winds in a Cat 2 hurricane are around 100 mph and will cause more damage than a Category 1 Hurricane. Even well-constructed homes have a large possibility of getting major damage to its roof and siding.  We also expect to see trees uprooted and block roadways. Power outages are also extremely common. In this scenario, our franchise will take a large load of roof tarping materials and power tools to assist with debris removal for roadways that are blocked on the ways to homes in need.  We also expect the need for our own power generators.

Category 3 Hurricane

A category 3 hurricane is considered to be a major hurricane.  In a Cat 3 hurricane scenario, we expect to see major damage or even the removal of the roof decking.  We also expect to see trees and branches uprooted and either block roadways or damage homes themselves as they fall.  Electricity and water outage will likely be a factor. In this case, our franchise responds similarly as we do to Cat 2 hurricanes, which is by taking roof tarping materials, power tools to clear debris, and carrying our own generators.  Due to the amount of fallen water associated with this category of hurricane, we also expect to not have immediate access to flooded areas of the community. If this is the case, we will wait for approval from first responders before proceeding.

Category 4 Hurricane

In a Cat 4 hurricane, we expect to see homes lose some or all of their roof and have damage to their exterior walls.  Many trees, even those deeply rooted, will be snapped and often fall onto homes, vehicles, and block roadways. It’s not uncommon to see many homes cut off from emergency services due to debris.  With the loss of electrical power and water plus the flooding and blocked roadways, the areas impacted with a category 4 hurricane may not be accessed for days or even weeks. In this scenarios, our crews are first helping the outer areas and assisting homes that are accessible as we wait for first responders to reach these areas and deem them accessible.  Due to the time it takes the water to recede, our franchise expects major damage to homes and businesses. Flooring and a major portion of the walls in these properties will need demolition. Sanitation will be a major concern, and mold growth may already be present. Roof tarping and board up services will almost always be necessary to secure the property.  

Category 5 Hurricane

In a Cat 5 hurricane situation, we expect to see many homes and businesses experience a roof collapse and damage to the exterior walls. Sections of a community will be flooded and not be accessible for weeks. Uprooted trees will also damage properties and block roadways. Our response to this category of damage is the same as in a category 4 with our franchise understanding that it will take a longer time for the flood waters to recede and first responders to allow restoration service workers to enter.  

Storm Surge Scales

Storm surge threat is not as easy to scale, as wind scales due to local conditions such as bathymetry.  For this reason, our franchise pays close attention to meteorological reports that focus on the depth of inundation expected at the impacted areas.  These storm surge warnings greatly help us know how to approach properties and prepare demolition, sanitation, and drying techniques. Depending on the time it takes for the waters to recede will also tell us how much, if any, of the contents inside a home or business will have a chance to be restored. This helps us know if debris removal will be necessary, and if mold remediation needs are likely.

Food and Lodging

When a storm is strong enough to call for evacuations, it’s often bewildering to see the green SERVPRO trucks head towards the storm when some are leaving.  Our franchise has studied the storm and is heading to the closest but still safe destination. Our choice of lodging is either a hotel or another SERVPRO franchise location that is safe from the storm.  Wherever we are able to stay, our crews will set up a command center, dispatch, and sleep. We will set up a command center as close as possible to the open impacted section and began to help homes in that area.  As first responders allowed more areas of the County to be opened, we would relocate closer to the city. 

SERVPRO of Rock Hill & York County's Disaster Cleanup Services

SERVPRO of Rock Hill & York County is a leader in the restoration industry and has the expertise to handle storm damage cleanup.  We are based out of York County, SC, and we have helped restore communities for over 30 years.  Our franchise has traveled to disaster locations such as Charleston . With our crews responding immediately to jobs, we are faster to any size disaster.  

You can trust us to handle your disaster restoration needs.  We offer:

• Water damage restoration
• Debris removal
• Roof tarping
• Board up services for doors, windows, outer walls
• Reconstruction
• Roof replacement or repair
• Carpet restoration service
• Storage

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (803) 324-5780.  Call us any time!

Smoke & Soot Facts

8/7/2020 (Permalink)

Call SERVPRO of Rock Hill & York County For Any of Your Smoke or Soot Damage Needs.

Smoke and soot from a fire is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. SERVPRO of Rock Hill & York County’s smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor
• The type of smoke may greatly affect the restoration process

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Rock Hill & York County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  The professionals at SERVPRO of Rock Hill & York County have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call SERVPRO of Rock Hill & York County 24/7 @ (803) 324-5780.

Why It's Important To Test Your Smoke Detector

8/7/2020 (Permalink)

Call SERVPRO of Rock Hill & York County 24/7 If You Need Us.

Smoke detectors save lives when property installed and maintained, according to the National Fire Protection Association (NFPA).

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of first where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on Emergency Preparedness, contact SERVPRO of Rock Hill & York County at (803) 324-5780.

Get a Free ERP for Your Business

8/7/2020 (Permalink)

Call SERVPRO of Rock Hill & York County For Your FREE ERP!!!

SERVPRO of Rock Hill & York County has years of experience in restoring property damaged by fire, water & smoke. During those years, we have discovered that businesses that do not have an emergency plan in place, prior to a disaster, sustain much greater losses due in large part to the additional time it takes them to react and take proper emergency steps to mitigate damage after a loss has occurred.

The degree of damage not only increases with the length of time it takes to react, but dollars lost due to business interruptions also increase very rapidly. As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that do survive, many of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at giving you peace of mind.

By developing a SERVPRO's Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do, who to call and what to expect in advance is the key to timely mitigation and can help minimize the affects water and fire damage can have on your business.

The SERVPRO Emergency Ready Profile offers:

• A no cost assessment of your facility
• A concise Profile Document that contains only the critical information needed in the event of an emergency
• A guide to help you get back into your building following a disaster
• Establishes SERVPRO of Rock Hill & York County as your disaster mitigation and restoration provider
• Identification of the line of command for authorizing work to begin
• Facility details such as shut-ff valve locations, priority areas and priority contact information

Give us a call today to get started!! SERVPRO or Rock Hill & York County (803) 324-5780.

Storm Causes Tree To Fall On Home In Tega Cay

5/28/2020 (Permalink)

York County South Carolina tree removal and roof repair company ready to help.

Emergency Tree Removal Service

A tree fell on a home in Tega Cay due to the recent storm. Our team got onsite as soon as possible and took care of the problem. If you need help with roof repair, tree removal or any storm damage cleanup service give us a call today.

NEVER Pour Grease Down Your Sink Drain!!!!

5/20/2020 (Permalink)

Never Pour Grease Down Your Sink Drain!!

Never pour grease down your sink!

You’ve probably heard this before, but you should definitely avoid pouring grease down your kitchen sink. It doesn’t matter if you flush it with hot or cold water. It can still congeal and cling to your pipes, and could still cause some serious blockage and water damage.

Some people use detergent to break up grease before pouring it down the drain…and that may help sometimes. But there’s no guarantee that it’ll keep the grease from sticking to your pipes, so why take the risk?

The safest thing to do is just to pour your grease in an empty can, and either let it sit or put it in the refrigerator. Once it hardens you can toss it in the trash and get rid of it. 

Pipe leaks from clogged pipes can cause water damage to your home as well as mold damage if the water damage is not soon addressed.

If you have a leaky pipe under your kitchen sink that has caused water damage to your home, please do not hesitate to call SERVPRO of Rock Hill & York County today!

We are here for you 24/7 at (803) 324-5780

Tips For Flooding & Standing Water in the York County Areas

5/20/2020 (Permalink)

Be aware of any flooding or standing water in our area

Did you know that floodwater can take up to eleven days to disappear. A flood doesn’t end just because the storm ends; All of the standing water still has to be dealt with.

SERVPRO of Rock Hill & York County suggests that if you have to evacuate your office or home to not go back until you have been told it is safe and the water has receded. 

You must be careful driving during times when the roads are flooded. Remember to “Go around. Don’t Drown!” The water may still be too deep for safe travel, even if it looks like you can pass. 

Floods are not natural swimming pools

• Sewage, debris, and other unpleasant things can be in the storm water leftovers.
• Swimming, wading, or rafting can make you sick.
• Do not drink the water, it is highly contaminated.
• Water conducts electricity. Underground power lines can give you a dangerous shock.

Floodwaters vs. Animals:

• Snakes and other animals may get into your building. Wear work boots and heavy gloves when the cleanup process begins.
• Some animals might find your office a cozy place to live because their home may have been destroyed. 
• If tap water is unsafe for you to drink, it is unsafe for your pets. 

If you experience flood damage to your home or business, give SERVPRO of Rock Hill & York County a call at (803) 324-5780, we are here for you 24/7.

The Dangers of Having a Leaky Roof.

5/20/2020 (Permalink)

A Leaky Roof Can Cause A lot of Damage!

With all the different kinds of weather that we have had in the last month or so, a durable roof is one of the most important infrastructures of a house, right after a strong, sturdy foundation. Just like it’s necessary to fix cracks in a foundation to ensure the rest of a house isn’t affected from the ground up, it’s important to fix leaks in a roof to protect a home from the top down, too. If you suspect you have a leaky roof, a roofing contractor can determine the cause and perform roof repairs, if necessary. To avoid any leaks or other issues from happening in the future, make sure to schedule regular inspections, perform general maintenance and upkeep, and have repairs completed as quickly as possible, since acting quickly could help you save time and money. 

Causes and Sources of Leaks

There are a number of reasons why a roof may develop leaks, from both natural and man made causes. No matter the cause, it's imperative to seek the services of a reliable roofing contractor to get your roof back in its best shape so that your home is protected from the elements.

SHINGLES AND FLASHING

Something as small and simple as a broken shingle could be the culprit of a leak. Severe weather, hail and high winds can cause shingles to become loose, crack and break off, leaving your roof exposed. If the nails used to secure shingles aren't properly sealed with a durable coating like roofing cement, it can leave exposed holes which can allow water and moisture to get into the attic. Broken or cracked flashing—the pieces of material installed under shingles, on joints and around chimneys—can also cause leaks. Both damaged flashing and missing shingles can be easily identified, usually as different, discolored patches or exposed areas on a roof. You may even find pieces of them in your yard after a bad storm.

IMPROPER INSTALLATION/REPAIRS

If you've had previous roof repairs done but if a leak keeps coming back, you've either got a problem with the workmanship of the roofing contractor who did the work or the materials they used (or both). Improperly installing elements such as skylights and chimneys can also cause roof leaks - this can happen from incorrectly measuring and fitting fixtures and/or insulation that's started to decay or disintegrate. Leaks from this kind of problem are generally easy to spot. Just look for wet spots or small streams of water coming out of skylights or running down walls/chimneys when it rains.

PLUMBING AND PIPE PROBLEMS

Pipes run throughout the home including the roof, which means there are a number of areas that are common leak sources related to your home's plumbing and ventilation system. These include plumbing vent pipes, ventilation fan ducts, attic vents and exhaust pipes/flues (for appliances). Anytime there are worn or cracked rubber boots and/or broken flashing around the vent pipes that come out of the roof, it's likely you're in need of repairs.

CONDENSATION AND MOISTURE

Since the attic is usually the least insulated—and the highest elevated—place in your home, it is more prone to mold and mildew growth from excessive moisture that can accumulate when condensation becomes trapped. The cause of the moisture is from wet weather such as rain, sleet, and hail, but also ice dams melting and the fluctuation in temperatures when seasons change. You'll most likely notice a smell—before you see the mold—as a sign of a leak in your roof.

What Can Happen if You Don't Get Roof Repairs

Whether you’re dealing with issues associated with weather and moisture or improperly installed parts, it’s essential to perform any necessary roof leak repairs as soon as possible – not only to fix the problem, but also to prevent any future damage. For example, if you have a moisture issue causing a leak that goes untreated, it could result in mold and mildew growth, which could not only destroy the wood in the attic, but also negatively affect your health.

Every roof experiences some level of wear and tear from all types of weather (sun, rain, hail, extreme heat, wind, etc.). As a home's first line of defense from these elements, it's important to make sure you have a durable, weatherproof roof that's properly sealed and maintained in order to increase the life cycle of the roof and decrease the risk of damage to it.

 The Importance of Roof Repairs

If you have a roof leak, repair it as soon as possible to avoid further damage and to help protect your home from bigger problems such as flooding. Contact a roofing contractor to have a thorough assessment of the roof completed and get advice on what steps you need to take to repair the damage. It’s best to work with a roofing contractor because their expertise is in roofing and they will be able to pinpoint and address your specific needs. Depending on the cause of the damage, your home insurance company may cover the costs of the roof repair, so make sure to contact your insurance company, too.

Lastly, if you should have a roof that leaks into the structure and need to begin the mitigation process, call SERVPRO of Rock Hill & York County. Our team of professionals specialize in removal and mitigation of storm damaged material and have the experience of quickly drying out affected areas from storm and weather damage before it is made worse. We at SERVPRO of Rock Hill & York County partner with all major insurance companies and vendors to make the transition back to “Like it never even happened,” as quickly as possible.

Call us today and let us show you. SERVPRO of Rock Hill & York County (803) 324-5780.

A Leaky Fridge can Create a Huge Headache for Homeowners

5/19/2020 (Permalink)

Check your refrigerator at least once a month to make sure you don't have leaks.

You should check to see if there are any sings of water damage around your appliances every couple of months.  A leaky fridge can create a lot of problems for the homeowner if it goes unnoticed for an extended period of time. If you see excessive moisture around the appliance, call an expert to determine the source and how extensive the damage is. Get it fixed as soon as possible to prevent further damage.

A small drip can damage the wall making the paint peel or bubble. Sheetrock becomes bloated and warps over time.

A slow drip can create major problems under laminate and tile floors and could affect the sub-flooring. This can also affect the cabinets around the appliance. Particle board cabinets are extremely prone to water damage. In some cases, it may be necessary to refinish or replace some cabinets.

If you see dark stains or mold on the walls or floors, call a professional that specializes in mold remediation. You can purchase a water leak detection alarm and place it behind the appliance. Depending on the brand, you can get a notification on your mobile device alerting you if a leak is detected.

The team at SERVPRO of Rock Hill & York County is here to help with any type of water damage restoration. Call us today at 803-324-5780 (Call 24/7).

Fire & Water Damage Restoration for Assisted Living Facilities in York County

5/19/2020 (Permalink)

Call SERVPRO of Rock Hill & York County if you have any questions about Fire or Water Damage at Assisted Living Facilities.

There are so many things that can cause a fire or water damage at an assisted living facility (an overflowing toilet, an unattended pan left on the stove, the sprinkler system damaging several units on multiple floors, etc.) and can disrupt the daily schedule of its residents.

Our technicians received extensive training and know that the most important thing is the residents’ safety. They know how to position our equipment so they would not be in the way of guests. They will work with the facility’s staff to keep disruptions to a minimum, so residents can continue with their regular schedules and your facility can resume with daily operations as usual. Our office staff will work directly with your insurance provider if you choose to file a claim.

If you are dealing with a fire or water emergency at an assisted living facility, call SERVPRO of Rock Hill & York County at 803-324-5780. We have the knowledge, experience, and the right equipment to deal with any size disaster 24 hours a day, 7 days a week.

Restore vs. Replace.....What is the Difference?

5/19/2020 (Permalink)

The Difference Between Restore and Replace.

At SERVPRO of Rock Hill & York County our goal is to minimize the disruption to tenants, owners, and property managers after a fire or water damage.

The cost of replacement after a loss is higher than the cost of restoration. It is very important that you work with a restoration company that does not have a “demo everything” approach to the process. Restoring versus replacing also helps with the recovery time, since the job is completed faster, and it reduces business interruption.

We are committed to provide immediate service to the York County. Our employees are trained to perform quality service and communicate with the homeowner or property manager every step of the way.

We will work hard to get your property to its preloss condition and make it “Like it never even happened.”

Call SERVPRO of Rock Hill & York County today at (803) 324-5780.  We are here for you 24/7

SERVPRO of Rock Hill & York County is here for you for Storm Damage

5/19/2020 (Permalink)

We can help with water or damage from a storm.

Extreme wind events due to massive tornadoes or destructive thunder storms always grab our attention. Here at SERVPRO of Rock Hill & York County, we have noticed an increase in damaging high wind events. Hurricanes are increasing in strength and frequency, coupled with changes in the jet stream, causing widespread costly property destruction. Powerful tornadoes continue to flatten entire communities in a matter of minutes. Falling trees from extreme wind events are a major cause of structural losses throughout the country on a regular basis.

SERVPRO of Rock Hill & York County is always well prepared to respond to homes and businesses affected by wind damage. Often times, water can enter structures affected by wind, requiring our mitigation experts to quickly tarp damaged areas and start the drying process inside until repairs can begin. Experienced technicians from our franchise have also traveled out of state to assist with large-scale recovery following devastating hurricanes. Although wind storms are difficult to gauge, SERVPRO of Rock Hill & York County has the tools and knowledge to secure and restore properties affected by wind in our ever changing environment.

Call SERVPRO of Rock Hill & York County 24/7 at (803) 324-5780.

Sprinkler Discharge After Fire

5/14/2020 (Permalink)

If your property has a sprinkler spray water give us a call.

Sprinkler System Cleanup

After a fire broke out in a property in Fort Mill,SC the sprinkler system activated to put the flames out. The fire was extinguished and everyone was safe. The fire department arrived and was able to turn the system off after an hour. What was left was standing water throughout the building that needed extraction and drying of the property. If you need cleanup from a sprinkler discharge give us a call.

Why is Your Water Bill So High!!

4/28/2020 (Permalink)

There are many things to check for if you water bill is high and getting higher!!

How much water does your home use? Every month you might look at your water bill and think, “We went through THAT much water?” From your sink, to the dishwasher, toilet, washing machine, drinking water, and garden hose, you might be shocked about how much water you go through. After a while, your water bill will begin to set into a pattern, and you will know your usual consumption. However, if one month it is an oddly high bill however, these could be the causes.

The biggest concern with a high-water bill is that there is an unknown leak in your house. Check the suspect areas first. Toilets are the first place you should check. A toilet that is in a continuous state of flushing can go through almost 200 gallons of water a day. If you hear a toilet running, that is an obvious sign, but by looking into the tank, you can often find the source of your problem.  Once you have inspected all of the toilets, look at sinks and faucets for leaks to see if they have loose handles, pipes, or cracks that could be dripping water out. Next, check appliances that use water such as refrigerators, freezers, and hot water heaters. The connections may be loose or have worn down over time and this may be the source the leak. If you do not find a leak at any of these spots, then maybe there is no leak and it could be one of these other causes for your high-water bill.

You may have forgotten about large sources of water use. Water usage is not fixed and fluctuates throughout the year. During the summer, you could be using a garden sprinkler or filling up a pool or you have more people staying with you, such as kids home for summer break. During the winter, you may have family staying for the holidays or if your heating system is powered through the use of hot water, this could lead to an increase in use. As the season changes, so does our use of water, make sure to account for this when you look at your bill.

If neither of these seem to be the cause of your high-water bill, then it might be time to look at the way you are measuring your consumption. Water meters are used to measure the amount of water you use each year, while there are ways to read this on your property, today, it is done remotely by the water authority. You can request to have your meter checked for accuracy to confirm your previous bill. While uncommon, it is always smart to confirm your bill is accurate.

If you still are not sure of the cause for your high-water bill, you may have an underground leak. This can be a costly problem to solve and will likely require either bringing in an expert or purchasing detection equipment. There will often be an underground hissing sound that will give away the leak. If you have checked all of the above possibilities for finding the cause of your high-water bill, it may be worth considering an underground leak. If you believe this is the case, you should contact a professional inspector to look for the cause and confirm if this is true.

Monitoring your monthly water bill is the best way to make sure you don’t have further problems in the future due to water damage. A tiny leak, if left unchecked, can cause thousands of dollars in water, mold, and sewer damage, and you will be left on the hook for the water bill as well. Make sure to monitor your monthly water bill closely and look for any unknown peaks.  Call SERVPRO of Rock Hill & York County 24/7 at (803) 324-5780.

Benefits of a Professional Cleaning Service - For Helping Stop the Spread of COVID-19

4/28/2020 (Permalink)

Protect Yourself and your Employees From Covid-19

As we live through unprecedented times, SERVPRO of Rock Hill & York County is doing what we can to help mitigate the spread of the Coronavirus. Workplaces are areas that are highly susceptible to spreading the disease due to the amount of time we spend at our workplaces, the flow of visitors coming in and out, and the large amount of available surface area. By cleaning and disinfecting these spaces, you have the peace of mind that your facility has been sanitized to protect against diseases like COVID-19. Many businesses are taking proactive measures to clean and disinfect their facilities using resources available to them, this is a great initiative for stopping the spread of the disease. Everyone has the ability to get a cleaning agent and scrub high touch areas such as keyboards, doorknobs, and tables, but here are some reasons why it may be worth considering using a professional cleaning service to do this for you.

High grade products.

A professional cleaning company will use high grade disinfectants usually not available to average consumers. While there are a number of household disinfectants available for use today, there are benefits to using a high-grade disinfectant. COVID-19 is a brand-new virus and therefore, no disinfectants have had scientific testing on their effectiveness against COVID-19. This means that while many household brands may work against COVID-19, there is no guarantee. However, using a high-grade disinfectant puts you in the best position to be ensured of complete disinfection.

Trained Technicians

Having professional technicians clean your business provides many benefits that you would not normally have with your regular janitorial staff, other employees, or yourself.

• Trained technicians know where the high touch areas are. Having technicians go over every detailed area of your business will ensure complete coverage where others may miss. Technicians are able to get every nook and cranny that could have been exposed to harmful pathogens and sanitize those spots using high-grade products.
• Technicians know how to use proper PPE. By using PPE (personal protective equipment) technicians keep themselves safe from any potential exposure. This minimizes risk that your regular janitorial staff or other employees would have to infection while trying to sanitize the area. Trained technicians know proper procedures for how to put on, operate in, and take off the masks, gloves, and protective suits, in order to prevent exposure. According to CDC guidelines, workers should never be sent in to clean areas where there was a confirmed COVID-19 case without using PPE.
• At SERVPRO of Rock Hill & York County we have proper insurance policies for protecting our staff against COVID-19 exposure. As stated above, our technicians have been trained to use all proper PPE to prevent exposure, however on the chance that they are exposed, we have insurance to cover the costs that would come from that event. By sending someone into clean a COVID-19 exposed area, you risk the chance of legal liability as well as the health of your workers, your customers and yourself. You have a lot on your mind right now and the last thing you need to worry about is risking exposure while trying to disinfect an area.

Peace of Mind

Customers and employees are the backbone of every business. You want to protect them and ensure they are not at risk while at your facilities. Having a professional service ensure you have been thoroughly disinfected is one of the things you can control for stopping the spread of this disease. Being able to tell your employees and customers that they are entering a space that has been completely sanitized from top to bottom is a relieving feeling and one which SERVPRO of Rock Hill & York County would love to provide.

Now is the perfect time to invest in a professional cleaning. With the continued government shutdown, your building is empty, or for essential businesses, very low traffic. Having a SERVPRO of Rock Hill & York County team come in now will avoid the usual disruption of a top to bottom cleaning and will allow your employees and customers to come back to work in a fresh and sanitary environment. Being proactive during these stressful times is a way to ease your mind and everyone else who enters your facilities.  Call SERVPRO of Rock Hill & York County at (803) 324-5780 24/7.

SERVPRO Restores a Property After Water and Storm Damage

4/28/2020 (Permalink)

SERVPRO Restores a Property After Water and Storm Damage

SERVPRO Restores a Property After Water and Storm Damage

Despite everyone's best efforts, storm damage in York County can happen. Removing the flood water isn't the end; cleanup is just getting started. On top of the flooring and walls, every bit of furniture, clothing and other items exposed to the storm will have to dried, cleaned, deodorized and probably even sanitized.

SERVPRO utilizes a variety of cleaning equipment and chemicals to return your carpets and floors to a usable state. Depending on the size, material, and color-fastness, the options range from simple spray and wiping to immersion cleaning.

Storm damage can leave odors as well as a damp carpet. We use industrial grade air scrubbers and specialized equipment to remove the musty smell and rather than just covering it up. While removing the odor is important, getting rid of the mold which causes it is even more so. The application of a variety of antibacterial and antimicrobial agents is necessary. Our personnel is trained to use the product that will not only restore your property but do so in a manner that is safe for your family and employees as well as the environment.

Once the mold has been remediated, each item should be either disinfected or sanitized depending on its function. Kitchen, break room, and bathroom equipment must be sanitized to ensure the health of anyone who may use them. Standard office spaces such as conference rooms would not need that level of cleaning unless the contaminated floodwaters wetted the flooring and walls. Our IICRC certified technicians can be relied upon to provided the highest level of professionalism and courtesy.

SERVPRO of Rock Hill & York County does its best to help you restore your home or business to its pre-storm damage condition as quickly as possible. As a locally owned franchise, we value our customers as neighbors and not just a job to be completed. If you want to schedule an inspection or believe you may need our restoration services, please call us today at (803) 324-5780.

Do You Know Where Your Water Shut Offs Are Located?

4/28/2020 (Permalink)

Do You Know Where Your Water Shut Offs Are Located?

You have probably heard of our SERVPRO ERPs (Emergency Ready Profiles). As we conduct ERPs in commercial buildings, we also add water and gas shut off tags to the appropriate shut offs. We add these tags as a helpful indication if you ever have an emergency in your home. For example, if a pipe bursts or a leak happens in your home or business, the first thought to cross your mind should be to turn off the water. 

Next step? Call SERVPRO of Rock Hill & York County. 

If the leak is from a sink or a toilet, it is easy to turn off the water for that line by turning the valve that is located beneath or beside the fixture. What if you're not sure where the leak is coming from? It could be a pipe behind your wall, under your home, or somewhere that is hard to locate. In this case, you should turn off the water to the whole house. This means locating the water main shutoff. Ask yourself this question, whether in your home or business. Do you know where the shutoff is located and could you locate it in the case of an emergency? If not, don't feel bad. Many people do not know where to locate their water and gas shut offs.

Typically, these shut offs lie on the exterior of the home or business around the perimeter of the building. Once you have found the shut off, make sure that all members of your household know where it is. This is exactly why we tag these main shut offs during the creation of an ERP. The quicker you are able to turn off the water, the less damage is caused. 

If you experience water damage in your home, whether from a busted pipe, leaky roof, or natural occurrence, you can give SERVPRO of Rock Hill & York County a call at (803) 324-5780. We are always here to help!

Water Damage Tips: 8 Things to Do Before SERVPRO of Rock Hill & York County Arrives

4/28/2020 (Permalink)

Water Damage Tips: 8 Things to Do Before SERVPRO of Rock Hill & York County Arrives

Imagine waking up in the middle of the night, getting out of bed to get a glass of water from the kitchen, and immediately stepping in a puddle of water when you enter the hallway. You can imagine the gasp I let out when that happened to me last year. It was 2 am and I had no idea what to do after a water pipe had burst. Luckily, I knew who to call. The severity of damage escalates the longer the water sits and the contents stay wet, so time is of the essence in the aftermath of water damage. Here are 8 actions you can take before a mitigation company arrives:

1. Remove excess water by mopping and blotting.
2. Wipe excess water from wood furniture after removal of lamps and tabletop items.
3. Remove and prop wet upholstery and cushions.
4. Place aluminum foil or wood blocks between furniture legs and wet carpeting.
5. Turn air conditioning on for maximum drying in summer.
6. Remove colored rugs from wet carpeting.
7. Remove art objects to a safe, dry place.
8. Gather loose items from floors.

If you find yourself in a puddle of water at 2 am, we are always Here to Help. Call SERVPRO of Rock Hill & York County at (803) 324-5780. 

Disaster Remediation To Rebuild Experts

4/23/2020 (Permalink)

This was from a fire mitigation claim. Before and After Repairs.

When damage strikes your York County place of business or home you need trusted remediation-to-rebuild experts. Witnessing your home and precious belongings being consumed by water or fire can be traumatizing. The only reassurance you can have after such a disastrous loss is obtained from having clear support and guidance in rescuing as much property as possible and rebuilding the rest. 

When left untreated, water inside a building can be a long-term most catastrophic material. Structures and other personal properties can deteriorate rapidly as a result of too much standing water or moisture.

We offer a wide variety of commercial and residential and services to our clients. Over the years, our family of franchises has grown to become FOUR franchises strong! This is the result of the exemplary services that we provide. We have a team of certified and fully trained professionals who are ready to respond 24 hours a day, every day of the year, even holidays to all emergencies.

Some of the services that we provide are as follows:

• Fire damage restoration

• Restoration of water damage

• Restoration of storm destruction

• Mold damage restoration and others.

As a leading restoration and rebuild firm, we are capable of handling it all; from the onset of disaster to applying the last coat of paint.

Call SERVPRO of Rock Hill & York County today at (803) 324-5780 for an immediate response.

Let Us Fix Your Repairs

4/23/2020 (Permalink)

We can fix your problem from start to finish

No matter if you had a large water mitigation that caused your ceiling to fall in, or if you just have a hole in your ceiling from someone slipping.  SERVPRO of Rock Hill & York County can be the one to fix it.  

SERVPRO of Rock Hill & York County does the work from beginning to end.  If you have a large water mitigation claim, we can dry it out and then repair it for you.  

If you have any questions about SERVPRO's rebuild team you can call the local office at 803-324-5780 or call our Rebuild Manager at 803-431-5287.  SERVPRO of Rock Hill & York County. "Like it never even happened."

We Are Here To Help!!

4/14/2020 (Permalink)

If you need help with any mitigation service, call SERVPRO of Rock Hill & York County 24/7 at 803-324-5780.

The last few weeks have been unprecedented and stressful with families doing their best to navigate the COVID-19 public health crisis. In times such as these, it is more important than ever that we come together as a community to support one another during this time of need. Students are now online learning and adults are working remotely if they have the ability to. Know that the SERVPRO of Rock Hill & York County team is still operational and actively serving the residents of York County.

We’re continuing to offer our services in fire, water, and mold damage remediation and mitigation. Whether it’s a fire that causes smoke damage in your kitchen. An overflowing tub or sink that causes standing water in your bathroom, or mold damage that you’ve never noticed until now. With more people at home now the likelihood of unfortunate incidents may increase and we want to ensure you that we’ll be here once you need us.

Our production technicians are also taking extra precautions during these precarious times. They are now wearing masks and disposable gloves when entering people’s homes or places of business. They’re also regularly disinfecting their company vehicles.

If your home or business is in need of our services whether for fire, water, or mold damage; perhaps even deep cleaning services, call the experts today – SERVPRO of Rock hill & York County at (803) 324-5780.

SERVPRO of Rock Hill & York County Is Here To Help In Your Time Of Need!!!

4/14/2020 (Permalink)

Please feel free to call with any questions or concerns! SERVPRO of Rock Hill & York County 803-324-5780.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. Our local SERVPRO has experience in resolving biohazard situations and has also received certifications from the IICRC. 

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis. Here at our local SERVPRO of Rock Hill & York County, we’ve partnered with authorities when encountering such situations. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, ad tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO Rock Hill & York County,  (803) 324-5780.

How To Prepare For Stormy Spring Weather!!

4/13/2020 (Permalink)

Be Prepared for Stormy Spring Weather.

Spring weather is often unpredictable. Temperatures can change quickly and sunny days can be followed by a week of stormy weather.  The risk of injury and even weather-related deaths can increase when severe weather hits unexpectedly.  It is important to prepare for tornadoes, floods and storms prior to their arrival, because in the spring they can surface quickly.

Whenever warm, moist air collides with cool, dry air, thunderstorms can occur.  Thunderstorms bring with them lightening, flooding and even tornadoes.  They are the cause of most of the severe weather in the spring.  Often when we are aware of an approaching storm it is to late to prepare for it. It is important to have a plan in place for every type of severe weather and practice this plan.  Planning in advance for severe weather should also include keeping an emergency kit on hand. 

Items to include are:

• A battery-operated flashlight with extra batteries
• A battery-operated weather radio
• A list of important personal information including neighbors, family and friends, insurance and property information and medical information
• First Aid Kit
• Medications
• 3-5 day supply of non-perishable food and bottled water
• Blankets and sleeping bags

Communication is critical to having a successful plan in place.  Make sure your family members know to seek shelter in the event of a storm. 

Unfortunately, storms will surface, so preparing for them in advance will take the surprise out of a storm.

Call SERVPRO of Rock Hill & York County 24/7 at (803) 324-5780.

Why Call SERVPRO of Rock Hill & York County

3/11/2020 (Permalink)

Call SERVPRO of Rock Hill & York County 24/7 at 803-324-5780.

SERVPRO of Rock Hill & York County is available 24 hours a day for water emergencies, large or small, residential or commercial. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

Call SERVPRO of Rock Hill & York County Immediately:

(803)324-5780

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Rock Hill and York County

SERVPRO of Rock Hill & York County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event, and we also perform mold remediation. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SPRING CLEANING TIPS

3/11/2020 (Permalink)

Get Ready For Spring Cleaning.

Spring is just around the corner. Traditionally, people feel the need to deep-clean their homes once they feel the warm air arrive and can open their windows to welcome the new season. There are many areas in your home that you will want to clean once begin tackling this spring-time chore. Here are a few tips to help you get started that you may not have considered.

Wash Your Curtains and Drapes

When you start your spring cleaning, one of the first things you should do is clean your window coverings. This includes blinds, shutters, curtains or drapes. This should be done early on in the process as dirt and dust from the coverings can fall to the floor below, so you don't want to clean your floor before the drapes.

Test Your Smoke Detectors

Another step that should be included in spring cleaning is testing your smoke detectors. Most detectors have a test button on them that allows you to ensure they are working. If they don't work, you probably just need to replace the batteries.

Replace Water and Air Filters

As part of your spring-cleaning checklist, be sure to replace water filters and air filters. Filters catch debris from water and air. When they get full, they cannot filter as effectively as they should. The filters should be routinely replaced to ensure that they can work efficiently.

Clean Your Dryer Vent

Your dryer vent can easily become filled with lint and debris. Clean the dryer vent to help improve drying time and energy efficiency and also to prevent a fire. The vent inside your dryer should be cleaned with each load, but in the spring, you should check your exterior vent as well, making sure there is nothing accumulating in the tubing from the dryer to the outside.

Clean Your Grill

Once it begins to get warmer, people start thinking about cooking and eating outside. Now is the perfect time inspect your grill, refill your tanks if it is a gas grill, and clean all the cooking surfaces so it is ready to use when you want to make delicious meals.

Check Your Windows and Doors For Leaks

As you spring clean, take the time to check your windows and doors for leaks or air drafts. If you feel outdoor air seeping in, the seals may need to be replaced.

Check Your Plumbing for Leaks

Lastly, take the time to check your plumbing for leaks. Look for leaks under your sinks and for leaking faucets. If you notice any leaks, call in a plumber to make the needed repairs.

Are you looking to get your home clean for spring but lack the time to do it all yourself? Here at SERVPRO of Rock Hill & York County, we can help you with some of your cleaning needs. We offer many services including fire and water clean-up services, mold remediation, and carpet cleaning. Give us a call at 803-324-5780 so we can get started today.

The Biohazard Solution For The Fort Mill And Rock Hill Areas

3/10/2020 (Permalink)

Call SERVPRO of Rock Hill & York County for any of your Biohazard needs.

Dealing with a crime or trauma In the Rock Hill or Fort Mill area is undoubtedly difficult. Unfortunately, biohazards can linger at the scenes of these events, creating the potential for new victims if they are not properly eliminated.  You can protect yourself from the physical aftermath of a traumatic situation by calling SERVPRO of Rock Hill & York County for any biohazard cleanup.

The Purpose

Blood-borne pathogens, various biohazards, crime scene residues and dangerous chemicals often remain even after the initial crime or trauma.  SERVPRO's professional restoration experts trained in biohazard cleanup have specialized training and equipment that allows us to safely remove any toxic materials and restore normalcy to the area.  Their expertise is invaluable for people struggling to deal with the repercussions of a variety of unpleasant experiences, including:

• Crimes and accidents
• Suicides, homicides, injuries, and death
• Sewage backups
• Methamphetamine labs
• Chemical spills
• Hoarding
• Vandalism
• Animal waste or remains

The Process

When cleansing a scene, professionals create three distinct zones with biohazard tape and plastic sheeting.  The clean area provides a place for them to store their equipment, reducing the risk of cross-contamination.  The buffer zone offers a secure area for them to put on their personal protective equipment.  The actual scene that needs to be cleaned is referred to as the control zone.

Once the sections have been established, restoration professionals get to work, eliminating biohazards using a three-step process.  In the cleaning phase, they remove blood, biological materials, dirt, and chemical residues.  They also take out any materials that cannot be salvaged, disposing of them as medical waste.  The sanitization phase comes next.  Here, technicians spray a sanitizing foam over any affected surfaces.  This foaming is repeatedly done until adenosine triphosphate fluorescence testing verifies that the area has been thoroughly sanitized.  In the final phase, technicians use deodorizing agents to remove any odors.

At SERVPRO we understand the emotional and practical challenges involved in dealing with a crime scene or trauma scene.  Our professional technicians have the empathy and expertise needed to tackle biohazard cleanup and restoration situations in the Rock Hill  and Fort Mill area.  Following the protocols established by both the Environmental Protection Agency (EPA) and the Occupational Safety and Health Administration (OSHA), we can remove the risks inherent in these scenes and restore a safe environment in your home or business.  Call  803-324-5780 today to discover more about our services or request professional assistance.

Need Trauma or Crime Scene Cleanup? Call Today – (803) 324-5780

Prevent Water Damage with Simple Toilet Maintenance

3/9/2020 (Permalink)

Do Regular Toilet Maintenance to Avoid any Problems.

When one thinks of water damage, torrential rainstorms, flooded dams, and clogged drainage systems spring to mind. However, when water damage suddenly disrupts your daily routine, it is more likely to  come from a much more innocuous source — the lowly toilet. We at SERVPRO or Rock Hill & York County are always ready and eager to hurry to your aid in the event that you find yourself with water damage due to an overflowing toilet that has flooded any area in your home, large or small. But we know that you are better off to avoid this kind of headache altogether, and following a few tips for proper toilet maintenance can help you to do so.

Do

Clean your toilet regularly. A mild cleaner, such as baking soda, vinegar, or a mild soap will do the job without the risks of harsher chemicals. Cleaning the toilet gives you a more hygienic, better smelling bathroom, while also providing the opportunity to notice any leaks around the toilet.

Check the toilet’s interior mechanisms at least once each six months. Make sure that all parts are in good shape and working properly, that the flapper is sealing completely, and that the fill valve stops at the appropriate water level.

Fix a small leak (or running toilet) immediately. You might not even notice this type of leak if you aren’t looking for it, as it is silent and leaves no puddle. (The leaking water flows into the bowl and down the drain.) This type of leak can run gallons of water through your tank in a day causing a substantial increase in your water bill. To test for this type of leak, place a few drops of food coloring into the toilet tank (above the bowl). Wait half an hour, then check the water in the bowl. If any color shows up in the bowl, the tank is leaking. You can get a flapper kit from the hardware store and replace it yourself, if you are a do-it-yourselfer.

Teach every family member how to properly care for the toilet. Teach them what can be flushed and what cannot, how to avoid clogs by using just the right amount of toilet tissue and no more, and how to keep the toilet clean. Teach these things beginning when a child first starts using the “potty.”

Buy the right kind of toilet paper. Commercials tout the benefits of thick, soft, fluffy paper, but a paper that is built to break down quickly is much easier on your toilet system. This is especially true if you are on a septic system where everything that is flushed must be broken down. But even if you are on a municipal sewer system, using too much of the hard to break down paper can cause clogs in the lines inside your home.

Have a flange plunger handy. For simple clogs, a bucket of hot water and a plunger is often all you need. Just turn off the water at the emergency shutoff valve behind the toilet and use the plunger to dislodge the clog. If the plunger doesn’t work, try an auger.

Don’t

Do not use “drop-in” tablets in your toilet tank for cleaning. These products can cause damage to the rubber flap and other mechanisms, resulting in a leak.

Do not use chemical drain cleaners on a clogged toilet. They can damage fixtures and pipes, kill off the good bacteria in septic systems causing problems in the functioning of the system, are harmful if they come into contact with skin or are inhaled, and are just not something you want to add to your water system.

Do not place a brick in the tank to save water. Newer toilet tanks use 1.6 gallons with each flush. This is the amount that is needed to move waste out of the toilet and through the system. If you have an older tank, consider replacing it. Many new models have two flushing handles, one for liquid waste only and one for solid waste. This type toilet uses the minimal amount of water needed, while still efficiently moving waste through.

Do not flush anything but human waste and toilet paper down the toilet. Nothing else is designed to break down and safely flow through the system — NOTHING.

Using these tips can help your toilet to serve you trouble-free for many years. But in the event that you do suffer water damage from a leaky toilet or any other source, remember that SERVPRO of Rock Hill & York County is nearby, ready to assist you with cleanup and restoration. Call us at 803-374-0055 24/7.

Water Heater Maintenance to Prevent Water Damage to your York County Home

3/9/2020 (Permalink)

Check Your Hot Water Heater To Avoid A Water Loss.

One of the main causes for a residential water loss is the hot water heater. The life span of most electric hot water heaters is eight to twelve years and most manufacturers recommend replacing them at year ten.  Gas hot water heaters last approximately six to eight years with tank less hot water heaters lasting up to 20 years. The design of a home can place the hot water heater in the garage, an interior closet and even in the attic.  A water loss caused by a leaking or even burst hot water heater can cause several thousands of dollars in damage. Make sure your hot water heater is checked regularly by your plumber and is in good working order. If you happen to have an unfortunate event of a leaking or burst hot water heater, call SERVPRO of York County 24 Hours a Day/7 Days a Week.

You Can Count On SERVPRO For Your Commercial Water Damage Needs

3/9/2020 (Permalink)

Contact SERVPRO of Rock Hill & York County if you have any water damage in your Business.

Ever Heard About SERVPRO's Commercial Water Damage Restoration Team? Well About That...

You might never realize how much traffic comes through your retail store until an emergency hits like flooding. This type of situation will most likely force you to close down for some time. Next comes the calls from customers and suppliers trying to find out the exact timeline of reopening. Meanwhile, you're sorting through the perishable items you might end up throwing away or can salvage. To avoid the losses and inconveniences to your clients, you can hire a professional restorer to fix your flooded retail store.
 
A professional water restoration team will extract the water but they will also prevent secondary damages. With water damage, the property will be exposed to moisture and high levels of humidity which can cause damages to all different types of items. It is crucial to limit exposure by extracting the water fast or moving the vulnerable items from the affected areas. Our SERVPRO technicians evaluate the situation and help you decide the best option.
 
Managing humidity levels in a retail store are very important because of the adverse effects high levels of humidity can have on the products. One way to regulate this is by drying all excess moisture from the affected area soon after removing the water. Our SERVPRO technicians achieve this by using high-speed air movers and dehumidifiers. We even have trailer mounted desiccant dehumidifiers for drying vast areas. 

If you ever find your commercial property underwater, you can count on our team of professionals at SERVPRO Of Rock Hill & York County.

You can reach us at 803-324-5780 at any time.

SERVPRO of Rock Hill & York County Can Help You With Your Mold Problems

2/28/2020 (Permalink)

Visual Microbial Growth in A Home.

SERVPRO of Rock Hill & York County professionals can help provide a solution to your property’s mold damage needs. Buildings with excessive moisture can be breeding grounds for mold growth. If your facility has experienced an ongoing moisture problem due to water intrusions, long-standing leaks, roof damage or poor humidity control. It is important to be alert for the presence of visible mold, strong musty odors, any evidence of past moisture problems, and/or excessive humidity. 

If you do find mold within York County, mold removal and remediation can help eliminate a potentially dangerous situation. SERVPRO of Rock Hill & York County will arrive on-site alert for any visible signs of mold. Following industry standards for mold remediation, they will work to remove visible microbial growth and reduce the potential for future microbial growth.

Call us today if you suspect you have mold. (803) 324-5780.

Our Team Can Help You!!!

2/28/2020 (Permalink)

If you have a pipe break and water all over your carpet. SERVPRO of Rock Hill & York County will come and clean it up for you.

The water loss remediation industry continuously devises new equipment that takes a property from soaked and deteriorating to dry and clean faster and more efficiently. As amazing as innovative tools are, it takes a crew of seasoned and highly-qualified technicians to use them to the best effect. Professional water remediation companies deliver their best outcomes when the workers pledge to train and re-certify on a regular basis.

When you face water damage in your home, you benefit from cutting-edge equipment and crews who know how to operate them according to industry standards. Water intrusion are a tricky business, requiring not only hard work but also a solid understanding of the science behind water removal and structural drying.

Developing professional expertise to mitigate water damage is why SERVPRO sends our crew members to the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) classes. The IICRC is a standard developing and establishing organization worldwide. Skills taught to the employees we sent to remediate and restore your home base their effectiveness on research.

An example of a task that might seem straightforward enough to be within the grasp of every homeowner is carpet water extraction. The equipment resembles a shop vac, and a homeowner typically feels comfortable operating a vacuum. This is why SERVPRO requires crew members to complete a comprehensive IICRC course in carpet cleaning relates to the problems that can occur if standards are unknown or ignored.

The art and science of extracting water from carpeting or other floor coverings are not intuitive. An effective way to pull moisture out of a carpet is with a weighted wand extractor. SERVPRO IICRC-trained technicians learned and practiced the techniques that extract moisture without putting stress on the textile floor covering. Inexperienced individuals can stretch the carpet fabric by exerting too much pressure or moving too quickly across a surface. Inappropriate force might cause delamination of the carpet backing from the carpet face. 

SERVPRO of Rock Hill & York County delivers high-quality water mitigation results by arranging for professional training of all our technicians. Schedule an appointment with our top-notch workforce by calling (803) 324-5780.

Fire of Soot Damage in Your Home? SERVPRO Can Help.

2/28/2020 (Permalink)

Call SERVPRO of Rock Hill & York County to help with your fire and soot damage.

After a fire, homeowners commonly find soot on ceilings, walls, and other objects or materials in their homes. Most wall surfaces, including painted drywall, brick, or wallpaper, are porous. Soot consists of fine particles that can penetrate deeply into porous surfaces, causing lingering odors and stains.

Most of the time, it's possible to remove soot from ceilings and walls, but in serious cases, it may be necessary to remove, repaint or reinstall affected materials like wallpaper and drywall. To get the best outcome from soot clean up after fire damage in your residence, you should hire a professional restoration firm like SERVPRO of Rock Hill & York County. Our fire restoration experts are equipped to handle the smoke, ash, and soot cleanup process quickly and effectively. We begin soot cleanup by removing most of the dry soot using a duster, HEPA vacuum or dry cleaning sponge.

When cleaning some surfaces like wallpaper, the appropriate method to use is dry cleaning. Other surfaces can respond well and tolerate wet cleaning procedures. Using a chemical-dry sponge or a dry-cleaning sponge is appropriate when a high oxygen fire has caused soot to build up in a particular area. The soot can smear and leave an unsightly stain if one attempts to use a wet cleaning method. Before we perform any wet cleaning procedures, we test the cleaning solution on an inconspicuous, small area like behind a switch plate to see if it causes any staining.

Soot can cause further damage in your home if it is ground and smudged into paint, plaster, wallpaper, walls, upholstery, and carpets. The odor that soot can cause is difficult to eradicate with typical cleaning methods and household products. Normal household vacuums are inefficient in removing soot and ash for they redeposit the particles around a house which can contaminate previously unaffected rooms and areas. Our SERVPRO technicians can use HEPA vacuums to remove soot from the affected areas, including sockets and light switches. If you do not clean these fixtures before use, short-circuiting can occur. HEPA vacuums trap the particles, preventing them from redepositing.

For help in removing soot from your home, contact SERVPRO of Rock Hill & York County at (803) 324-5780. We have the tools and expertise to deal with the aftermath of a fire and restore your property to its pre-fire damage condition.

Why Time is Of The Essence In Water Damage!!

2/27/2020 (Permalink)

According to the EPA, the first 24-48 hours are the most crucial when dealing with water damage.

Water Damage Time Crunch

Water Damage: A Brief Overview

Once your home or office is affected by water damage, there are numerous things you will need to do to restore order and safety to your property. In many cases, residential and commercial property owners feel overwhelmed upon considering all of the steps they will have to take to accomplish this objective. However, learning more about water damage and SERVPRO of Rock Hill & York County, can empower you to optimize and expedite the remediation process.

 Water Damage: The Basics

Water damage can result from numerous factors, including a natural disaster. In addition to surfacing as a result of a flood or fire, water damage can be caused by household issues such as a burst pipe or malfunctioning washing machine. Irrespective of the cause, excess water in your home or office is a serious issue that must be addressed immediately and effectively. This is the case for several reasons, including the fact that water can begin seeping into your walls, carpet, padding, hardwood flooring, and other property structures. If left unattended, water damage can cause serious issues such as the collapse of your ceiling, and ruining your carpet and/or hardwood flooring. 

 More Consequences Of Water Damage

In addition to compromising the structural integrity of your residential or commercial property, water damage can lead to a plethora of health problems. This is the case, because water damage creates the ideal conditions for mold to thrive in. Once property residents haven been exposed to mold, they become increasingly susceptible to health complications like skin infections, respiratory problems, lung complications, sinus infections, and other various illnesses. Additionally, mold growth and proliferation can give rise to unwanted smells that begin to permeate ceilings, floors, and walls.

 Getting Professional Assistance

After you realize that your home has been impacted by water damage, you should immediately call for professional assistance. Trained remediation specialists will be able to offer you comprehensive services that restore your property. The first step in the restoration process is the property inspection and assessment. This process will enable the remediation specialists to determine the extent of damages done to the property. Once these determinations have been made, the restoration experts will know which equipment and techniques to deploy to restore your property to its original condition.

 The Importance Of The Drying Process

One of the best ways to prevent water damage from creating a high moisture environment that gives rise to mold is to thoroughly dry the property. Water remediation specialists understand this principle, and they use specialized equipment such as dehumidifiers and air movers to accomplish the objective. In many cases, a thorough drying of the property can eliminate the need to replace hardwood floor, carpet, and walls.

The professionals of SERVPRO of Rock Hill & York County possess advanced water damage restoration skills, and we also offer the type of exceptional customer service that will set you at ease throughout the process. Our IICRC-certified technicians utilize a proven six-step restoration process to ensure that your residential or commercial property is made new with lightning speed.

Locally Owned Company with National Resources

 As a locally owned and operated business, SERVPRO of Rock Hill & York County is strategically located to respond quickly to your flood and water emergency event. When water damage occurs, we have the resources and personnel to help. Call us today! (803) 324-5780.

Fire Safety and Home Cooking

2/27/2020 (Permalink)

Always remember, oil and water can cause large scale fires in your kitchen.

Cooking is an everyday activity that occurs in the majority of households, but did you know that the majority of household fires result from cooking? We cannot simply avoid cooking in order to lessen the risk of a fire igniting in the kitchen, but there are undoubtedly measures that can be taken both before cooking and while cooking to protect your home from a fire.

Before Cooking

Prior to cooking, make sure that your cooking surface is free from any flammable kitchen materials, including paper towels, oven mitts, or wooden objects. Grease, oil, and food debris can accumulate on stove tops and in ovens after cooking, which increases the risk of an unwanted fire igniting, so before cooking, it is beneficial to clean those areas. Finally, like ovens and stoves, pots and pans can become adorned in oil and grease from previous cooking excursions, which can instigate unwanted fires if not cleaned before they are placed in the oven or on a stove top. Taking a moment to wipe down all cooking surfaces and materials prior to cooking will help to significantly decrease the chances of a dangerous fire igniting while cooking.

While Cooking

While cooking, be sure that you remain in the kitchen and stay attentive to what you are cooking. Leaving cooking objects unattended increases the risk of a fire igniting that could quickly become out of control. Therefore, if you must leave the kitchen for a short period of time, make sure to turn off the stove. However, there are some cases, such as baking or roasting a dish for long periods of time, in which it would be unreasonable to never leave the kitchen unattended. When cooking such items, use a timer in order to remember to regularly check on the food.

Even when preventative measures are taken, there is still a chance that a fire could ignite while you are cooking. In order to protect your home, make sure that your home is equipped with smoke alarms and that a fire extinguisher is stored in the kitchen at all times. If the fire is small and manageable, extinguishing the fire yourself, may be an option. However, if the fire grows large and becomes too much to handle, exit the house safely, make sure that everyone else in the house has escaped, and call 911. Contacting the fire department will hopefully limit the damage caused by the fire to your home. However, if the damage is significant, remember to call SERVPRO of Rock Hill & York County at 803-324-5780, in order to ensure that the damage is remedied quickly and efficiently.

Update Your Security With The Emergency Ready Profile

2/27/2020 (Permalink)

The Emergency Ready Profile, the next step in property security.

Emergency READY Profile Advantage

Did you know as many as 50% of businesses never recover following a disaster? The majority of businesses that do survive had an emergency preparedness plan in place. Being fully prepared with proper planning can bring you peace of mind. When you are "Ready for whatever happens" this provides a solid level of trust with your clients and employees, so that if there is an emergency event and your business is affected by a disaster, you’ll be able to recover as quickly as possible.

By developing an (ERP) Emergency Ready Progile with SERVPRO of Rock Hill & York County for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

• FREE Program!! We will provide an assessment of your facility at no cost to you.
  This is a high quality, digital profile with no need for you to allocate funds. This program provides exceptional value with zero cost.
   
• A Profile Document containing critical information needed in an emergency.
  Completion of your profile will only take a little time to complete without taking you away from your current work projects, but it will save a lot of time if ever needed.
   
• A Digital Guide to help you get back into your building after a disaster.
  Having a complete, updated Emergency Ready Profile can help minimize the amount of time your business is affected by a disaster by having an immediate plan of action.
   
• Establishes SERVPRO of Rock Hill & York County as your disaster mitigation and restoration provider.
  You’ll have a go-to source with a provider recognized as the industry leader right around the corner.
   
• Identifies the line of command for authorizing restoration work to begin.
  This saves time, so we can begin the work of mitigating the damage which can save you time and money.
   
• Provides facility details such as electrical box and water shut-off valve locations, as well as priority areas such as entrances, exits, and priority contact information.
  Your team will be fully ready with a quick reference of who to call, what to do, and how to do it providing you with solutions in advance of an emergency situation so you’re "Ready for whatever happens."

Are You Ready to Get Started?

Sign up below and a representative of SERVPRO of Rock Hill & York County will be in contact with you.  

For a consultation, E-Mail our ERP Coordinator, Will Owings @ Will.SERVPRO9689@gmail with the following!

Your Name:
Company Name:
Location:
Dates and Time Available:

We thank you for your interest! Remember, creating an ERP isn't just establishing a plan for Loss Mitigation, it's establishing a Security Standard.

Preventing Basement Flooding Because of Snow Melt

2/27/2020 (Permalink)

Commercial and residential damage both require the proper attention in order to mitigate properly.

We commonly associate basement floods with rainy seasons, but did you know that your basement can flood at any time during the year as long as moisture is present? Even if yours has never previously flooded, most basements are prone to flooding because they are located below ground level. Moisture in the ground can seep through basement walls, which can result in flooding if there is an excess amount of moisture in the ground. During the winter season, winter storms often generate significant amounts of snow, ice, and other forms of freezing precipitation. After particularly heavy snowfall, the melted precipitation is absorbed by the ground, resulting in an excess of groundwater, which can make its way into basements and cause flooding. Consider these tips in order to prevent your basement from flooding due to snow melt this winter and spring:

Remove Snow

When shoveling snow after a heavy snowstorm, make sure to shovel snow at least five feet away from the foundation of the home in order to prevent the snow from immediately seeping into basement walls when it melts. This will create a special barrier between the moisture-packed soil and the basement’s foundation. In addition, it may be beneficial to clear snow from roofs and overhangs so that when snow falls or melts off of those areas, it will not land at the base of the home, contributing to more moisture surrounding the basement.

Fix Cracks in Foundation

Cracks in a basement’s foundation may facilitate flooding, as moisture would have an easier time seeping into the basement. In order to prevent a basement flood, which can damage valuables and facilitate mold growth, cracks must be repaired. Filling in cracks with epoxy can serve as a short-term solution, but a more permanent fix might require professional assistance. A solid foundation and walls will protect your basement from water, decreasing the chances of a basement flood due to snow melt this winter or spring.

If Your Basement Floods…

Sometimes, even if preventative measures are taken, basements can still flood despite our best efforts. If this occurs, it is imperative that the water is removed as quickly as possible in order to avoid mold growth and further damage. If the flooding is minimal, using a wet vacuum to remove water and dehumidifiers to air out the area may be effective. However, if the flooding is significant, professional restoration may be necessary. Calling SERVPRO of Rock Hill & York County at 803-324-5780, will ensure that flood water will be thoroughly removed and that your basement will be restored "Like it never even happened."

Lake Wylie Home Has Water Damage Claim

2/25/2020 (Permalink)

For Lake Wylie fire and water damage cleanup call SERVPRO today at 803-324-5780.

Lake Wylie,SC- A residential home in York County suffers a water damage due to a burst water line coming from the water heater. Many of the rooms in the home were affected and damage did occur to the wood flooring on the main level. In the crawlspace the in insulation had to be removed so drying of the subfloor could take place. Soon after all the standing water was extracted the drying equipment was placed to get all the materials to normal moisture levels.

Do You Have Wood Flooring That Has Standing Water On It?

1/31/2020 (Permalink)

We are ready to help with any size flood to your home in Rock Hill,SC.

Rock Hill,SC - This home had a pipe break in the kitchen area and water ran throughout the wood flooring. The homeowner caught the leak quickly and got the water stopped. We arrived onsite that day and got our drying equipment set to save the flooring before any splitting or cracking occurred. The drying mat system we use is made to get the moisture out of the deep pockets and under the wood that typical air movers cannot get to.

For more questions about what to do if you wood floors get wet call us today at 803-324-5780.

Basement Has Water Damage That Destroys Floor

1/29/2020 (Permalink)

If your basement floods we are ready to help with the cleanup.

Fort Mill,SC - A residential home had a water leak while the homeowners were out of town. The pipe that broke was on the upper level of the home and most of the water ran down to the basement area where the hardwood floors were located. Due to the amount of time that the water sat on the flooring it became damaged and had to be removed. After removal and cleanup we dried the rest of the materials back to normal moisture levels. At this time the repairs are in the early stages of preparation. 

For more information about basement water damage restoration cleanup process give us a call today at 803-324-5780.

Water Heater Leak Causes Water Damage

1/27/2020 (Permalink)

Burst pipes can cause a lot of damage to homes or businesses. Call us today for help at 803-324-5780.

Lake Wylie, SC - A residential home in York County suffers a water damage claim due to a burst pipe that ran from their water heater. The rooms surrounding the leak were affected and the flooring and drywall had to be removed due to the damage. After all the required material was removed drying equipment was placed to get the remaining structure back to normal moisture levels. Our water restoration team will have this property dry quickly and help get the homeowner on to the next step which will be the repair process.

For more information about water damage restoration you can contact us or search our website.

Top Ten Reasons That Cause Home Fires

1/27/2020 (Permalink)

Every home faces the potential for a numerous assortment of risks with the most dangerous of the array being a house fire. An accidental fire can occur from many household items and can easily decimate a house in minutes if it is not properly and quickly handled.

While proper insurance can help mitigate financial loss, it is better to understand and work to prevent the situations that lead to house fires of any kind. Most homes have many combustible items.

This list is meant to help homeowners not only identify potential issues but also lower the risk of someone having a house fire. Whether it’s a candle accidentally burning throughout the night, faulty cooking equipment or any other scenario, homeowners should be aware of the most common causes of house fires and work to minimize and prevent accidents before they occur.

10. Barbeque

During the outdoor cooking season, grills left unattended on a wooden deck or next to a wall of a home can bring about a fire. A heated grill next to a wooden fence can easily cause fire.  Grills have been known to ignite the exterior walls of a home or garage if they are placed too close.

9.Christmas Trees

Christmas trees are a holiday favorite for many as a staple to the holiday season, but they also come with many risks. Especially when the tree becomes dry.  A quick spark can set the whole tree on fire. Make sure to keep your trees water reservoir full and to unplug the tree when you are not at home.

8.Inadequate Wiring in The Home

These fires erupt from overheating.  To minimize this from occurring, make sure systems are installed properly with protective features.

7.Children Playing with Fire

Children are very curious and will sometimes get access to flammable objects and put property at risk. This includes matches, stove tops, candles and more. Make sure to keep lighters, candles, and matches out of reach from kids.

6.Candles

The lighters and matches utilized to light candles are just as dangerous as the candle themselves. Fires can start from unsupervised candles and children getting a hold of them.

5.Electrical Equipment

These fires normally erupt from short circuiting which, in turn, causes sparking to ignite materials in the household. These are difficult to locate, because they are often in hidden locations and a fire can build before the residents can know about the situation.

4.Careless Smoking

Cigarette butts are a large perpetrator for house fires as cigarettes will sometimes be left unattended or dropped.

3.Flammable liquids

Chemical fires occur from spontaneous combustion: this is a reaction of chemicals combining with oxygen to produce enough heat to ignite. Be sure to store fuels and other chemicals in proper containers that are protected from heat.

2.Heating Equipment

When in the presence of fabrics or other combustibles, personal space heaters and baseboard heaters can create a house fire. It is recommended to never leave the house with a space heater running.

1.Cooking Equipment

Out of all the scenarios, the most common residential fires come from cooking.  Cooking makes up almost half of all house fires. This can occur from grease and oil being overheated in the stove or oven.  For grease and oil to combust without needing direct flame contact, many times, the open flames and ovens are left unattended when in use and aren't attended too until it is too late. Another source to look out for are portable cooking appliances which includes electric griddles and toasters. These appliances must be cool to the touch before being stored away. You practice safety by making sure to clean pans to eliminate grease build-up along with removing crumbs and scraps from toasters and electric griddles.

Contact SERVPRO of Rock Hill & York County 24/7 at 803-324-5780 if you have any questions. 

Why Your Business Should Have An ERP!!

1/27/2020 (Permalink)

Approximately 50% of the businesses that close due to a disaster, such as fire and flood never reopen!  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.  

Preparation is a key component for making it through any size disaster, whether is is a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

The SERVPRO Emergency Ready Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program. It outlines who the proper contacts are for the specific type of loss.  Also shows photos and a detailed description as to where the different turns off are in the building. 

Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company.

By working with SERVPRO to help develop your personalized Emergency Ready Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. 

SERVPRO is a leader in water and fire damage response and can help you quickly get your property and business cleaned up and back in working order. 

Call SERVPRO of Rock Hill & York County To get an ERP for your Business Today at 803-324-5780.

Water Damage Affects Commercial Building

1/24/2020 (Permalink)

Offices get flooded everyday from many sources. For cleanup help call us today.

Office Building Floods

Fort Mill,SC - A building had standing water in the main office area due to a broken pipe in a wall. The water did affect multiple units in the strip plaza causing damage to flooring and walls. The business did have temporally close for a short time while the water was extracted and drying equipment got placed. The business did open and was able to resume operations while the drying took place. 

For emergency water damage restoration cleanup service for your commercial or office building call us today for help at 803-324-5780.

Do You Have A Crawlspace Affected By A Broken Pipe?

1/23/2020 (Permalink)

We are ready to help with your crawlspace cleanup from a burst water pipe.

How Does A Water Damage Claim Happen In A Crawlspace

It is the time of year when cold temperatures cause water lines to burst or break. Most of the time this happens in the crawlspace where the pipes are exposed to cold temperatures. They reason is that they are not insulated and are the first to freeze. When they freeze they expand and compromise the line. Then when the temperature warms up the water start to flow again and that's when a water damage happens. If your Fort Mill or Rock Hill home has a water damage claim give us a call to help with  the cleanup and restoration. 

Classifications of Water Damage That Can Happen In Your Home

1/21/2020 (Permalink)

We will be explaining some of the basics of water damage and how it can affect your home and health. Water damage is the leading culprit when it comes to property damage and restoration service needs.

Now, this actually surprises a lot of folks, when they hear water damage they usually imagine a flood from a nearby river, a natural disaster etc. While events as such do occur, there are more common ways for water damage to affect your home, including:

• appliance leaks from your fridge, ice machine, washing machines, etc.
• toilet overflows
• sinks and bath/shower overflows or left running without attendance
• broken/leaky water pipes within walls and ceilings
• drainage issues around the property
• roof leaks and compromised exterior
• rain/wind storms

As you can see, water damage can originate from either internal or external sources and once it gets into your home it is important to know what kind of water you are dealing with.

What do we mean by, what kid of water? Well in the restoration industry we recognize water in THREE different categories:

• CATEGORY 1 – Also referred to as “Clean Water”, this means that the water originated from a sanitary source and does not generally pose a risk to our health.
• CATEGORY 2 – This could also be referred to as “Grey Water”, meaning it contains some contamination and would not be sanitary enough for human consumption, posing a health risk if ingested.
• CATEGORY 3 – Commonly known as “Black Water”, this is water that is grossly contaminated and could contain disease-causing organisms, pathogens, and other harmful materials.

Now you know the 3 different categories of water and how it can enter into your home. Each of these different categories of water damage comes with their own do's and don'ts on how to deal with them. Restoration professionals like SERVPRO of Rock Hill & York County have advanced training and expertise, not to mention a tremendous amount of hands-on experience to handle any water damage emergency. 

SERVPRO of Rock Hill & York County is here 24/7 @ 803-324-5780.

Storm Vs. Flood Damage

1/21/2020 (Permalink)

The most general distinction from storm or flood damage is that storm water comes from above, whereas flood water usually overspills natural bodies or courses of water and covers at least two acres of ordinarily dry land. Storm damage to a  property may originate from a variety of causes such as

• High winds
• Heavy rain
• Hurricanes
• Snow
• Tornadoes

Most insurance plans provide protection from damage caused by storms. Property owners will need additional coverage to offset the expenses of flood damage. If your property is located on a flood plain, you should make sure you carry the policies necessary to protect your investment.

Flooding occurs when water overflows a body of water or watercourse such as

• Creeks
• Dams
• Lakes
• Storm-water channels

For water to be considered a flood, it must not only cover two acres but affect at least two properties. Damage resulting from either flooding or storms can cause severe problems and should be planned for, prevented, and handled as soon as possible. Regardless of the source of moisture, the risk of mold and other secondary damage within a home can be just as severe.

SERVPRO of Rock Hill & York County is here to help 24/7 at 803-324-5780.0 

Preserving Structures After Flood Damages

11/22/2019 (Permalink)

Preserving Structures After Flood Damage    

Residents are no strangers to flooding, but did you know that a whopping 90% of natural disasters in the United States involve floods? Just one inch of water is enough to cause as much as $20,000 in damages without fast-acting professional care. Floods can leave your home vulnerable to damage well after the water has been removed.

If your home requires professional cleanup due to flood damage to your residence, the IICRC-accredited crew at SERVPRO can be at your home within hours to assess the situation and remove water. Whether you have standing water in your basement or waterlogged walls and ceilings, this team can restore your structures and ensure they are safe to live in once more.

Landscaping Tips to Minimize Flooding

A basement flood can create considerable damage to flooring, ceilings, and walls, as well as damage to the foundation. However, with some smart landscaping choices, you can help mitigate damages by diverting water away from your property. 

Grade your yard. Making sure the dirt on your property slopes away from the home without affecting sidewalks and other properties is key to minimize flood damage.

Plant a rain garden. These gardens, planted in shallow depressions (swales), are great for collecting water from floods, storms, gutters, and downspouts. 

Add grass and native plants. Both can absorb water and facilitate storm drainage. Be careful not to cut the grass too short, or this can affect the roots' ability to absorb water.

Install driveway drainage areas. Channel drains and pavers along your driveway are excellent, cost-effective ways to divert water into the street during floods.

Use rain barrels. This eco-friendly solution is used at the bottom of downspouts to collect water. Better still, rain barrels are an eco-friendly way to water your lawn and gardens on dry days while minimizing pollutant runoff into local waterways.

SERVPRO is Here to Help

SERVPRO technicians specialize in a variety of techniques to preserve your home after a flood. After extracting water and disinfecting with EPA-registered antimicrobials, drying commences with carefully-placed centrifugal air movers and dehumidifiers. Structural materials respond especially well to desiccant dehumidifiers, which pass moisture collected from air movers over a desiccant material like silica gel, replacing the humidity with air that is warm and dry. 

SERVPRO of Rock Hill & York County can leave your home looking, "Like it never even happened." When disaster strikes in your residence, you can call us at (803) 324-5780 for fast cleanup.

We Can Help With Your Water Damage!!

11/22/2019 (Permalink)

Have you ever came home to standing water?
Perhaps you just enjoyed a long 3 day weekend out of town only to come home to find water gushing out of your front door?

Unfortunately, these things happen, and often times can come at the most inopportune times.

Fortunately, SERVPRO of Rock Hill & York County is here to help.  We like to assure people that even if you aren't prepared for a water event to happen SERVPRO always is!

We have the knowledge and experience to help in whatever your situation is, so, even if your kitchen is flooded don't be afraid, give us a call and we'll take care of it all!

Even if a water damage is a very stressful event for any person be assured that when we arrive you can sit back and relax, we have it covered.  Let us take care of the work and hardships so you don't have to.  We'll be happy to make it "Like it never even happened."  SERVPRO of Rock Hill & York County (803) 324-5780.

SERVPRO Professionals are the Storm Damage Experts

11/22/2019 (Permalink)

Quick Response and High Standards Will Leave you Satisfied after Remediation

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great. 

Storm damage in South Carolina can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently.
 
Placing your trust in SERVPRO for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver.  Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IIICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. 
 
Once you make sure that your family is safe after a major storm, your first call should be to SERVPRO of Rock Hill & York County @ (803) 324-5780 24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.

Thanksgiving Fire Safety Tips!!!

11/22/2019 (Permalink)

Did you know that Thanksgiving is the peak day for home cooking fires? Three times as many home cooking fires happen on Thanksgiving out of any other day of the year.

Fire safety in the kitchen should be on the top of your mind during Thanksgiving, especially if you are expecting lots of people and activity. Keep your home and loved ones safe this holiday by following these Thanksgiving tips:

• Stay in the kitchen when you are using stoves and ovens.
• Roll up your sleeves or wear short sleeves while cooking.
• Stay in the home when you are cooking, check the turkey frequently.
• Set timers to keep track of cook times.
• Be sure electric cords are not dangling off the counter.
• Keep children away from hot food and liquids.
• Keep the floor clean to avoid tripping while cooking.
• Make sure all cooking appliances are turned off when are done cooking.
• Make sure your smoke alarms are working. Test them by pushing the test button.

By following these safety tips, you can enjoy Thanksgiving with your loved ones rather than dealing with fire damage.

If you have any questions about fire safety in your home, please call SERVPRO of Rock Hill & York County at (803) 374-0486.

Preparing Your Home For Winter Storms

11/22/2019 (Permalink)

You can be prepared for winter by bundling up in warm clothes and boots. But is your home prepared to face the bitter cold and winter weather for the next few months?

Here are Some Tips to Prepare your Home for Winter Weather:

• Insulate walls and attics
• Install a door sweep
• Weather-strip doors and windows
• Clean out gutters
• Disconnect and drain outside hoses
• Ensure your furniture isn’t blocking your home’s heating vents
• Repair roof leaks
• Remove tree branches that could get weighed down with snow/ice and fall on your house
• If you have a fireplace, close the damper
• Set the temperature manually and leave it
• Seal furnace ducts
• Insulate hot water pipes and hot water heater
• Avoid ice dams by ventilating your attic and insulating the attic floor

It is that time of year where South Carolina can get hit with winter storms and it is crucial to prepare your home for it. Keep our number handy, 803-324-5780. If you suffer storm damage to your home or property, we can be there to take immediate action. We can help minimize secondary damages caused by storms.

Frozen Pipes Can Cause Major Water Damage

11/22/2019 (Permalink)

Frozen pipes can cause lots of damage in a short amount of time. Water expands when it freezes and quickly can create havoc in the most beautiful homes and buildings. This expansion process puts enormous pressure on the pipes. No matter how flexible the pipe material is, it can eventually break. And if it breaks we will have to call a plumber.

The pipes exposed to intense temperatures are the first to freeze. Such as pipes located in foundation walls, basements, attics & crawl spaces. First of all, give extra care to pipes located on exterior walls. Especially during times of extremely cold temperatures and high wind. Before a pipe break happens, we have to do something on our part to prevent it from happening.

Because most water damage and mold problems can be avoided. By removing all or at least most of the water from the pipes. So that it will not expand and cause damage when it freezes.

We Discuss Common Issues After A Fire In Fort Mill And Rock Hill

11/14/2019 (Permalink)

Looking for a fire damage cleanup company? We will help with any questions you may have throughout the cleanup process.

Common Issues After Commercial Fire Damage in Rock Hill And Fort Mill Properties

Whether it's an apartment complex or a brick and mortar business, there are several common issues after fire damage to a commercial property. One thing they all have in common is, they require professional cleanup and restoration.

SERVPRO technicians handle commercial fire damage in Fort Mill properties on both small and large scales. Several aspects commonly occur that technicians encounter.

Water Damage After a Fire
When firefighters use water to extinguish a fire, it leaves behind copious amounts of additional damage. SERVPRO technicians extract the water and move out items too damaged by fire and water for restoration.

Pack Out Stock and Property Contents
In cases where only a portion of the property received the effects of fire damage, containment is vital. Separating the fire loss area from other areas assists in limiting the spread of soot, which carries a foul odor as well as being unhealthy. The technicians may choose to remove stock or contents to another area of the property or perform a pack out to secure storage.

Air Quality During Fire Damage Mitigation
SERVPRO technicians ensure there is adequate ventilation during fire loss cleanup and also deploy air scrubbers to capture airborne particulate matter, particularly odor-causing soot. In some situations, the technicians use negative air chambers to limit the spread of soot.

Cleaning Smoke Residues
No matter if the fire happened in a multi-unit residential complex or a business, smoke damage is commonly an issue on surfaces in the vicinity of the fire. The technicians choose from a vast array of cleaners and solvents to release the grip of the residues on various surfaces. The technicians adjust the alkalinity as needed adding other agents to the cleaning solutions.

Removal of Smoke Odors
That slight smokey odor is not something property owners have to learn to live with and can be bad for business, especially in a high-traffic establishment such as a restaurant. It is actually an indicator that odor-causing soot remains on-site. SERVPRO skilled technicians have a diverse array of equipment to neutralize pungent odors of any size and remove all traces of the fire loss.

Commercial Fire Damage? Call Us Today – (803) 324-5780

How SERVPRO Restores Flood Damaged Homes in Fort Mill

11/11/2019 (Permalink)

We have to tools and equipment to help with any size flood damage claim you may have.

Removing Flood Water from Your Home in Fort Mill Eliminates Multiple Risks to Your Family and Home  

Flooding happens without warning to many unsuspecting Americans every year. This kind of catastrophe can happen unexpectedly in Fort Mill, too. Isolated flooding can create just as much damage as city-wide flooding. At SERVPRO, we also understand the additional stress and inconvenience this causes your family. We are skilled at helping your family recover from disasters, including providing information about organizations near you that assist in such situations.  

SERVPRO helps families in Fort Mill by removing contaminated floodwater from their homes. We always do this as swiftly as possible. However, because basements sit below the house, we continually monitor the foundation walls for new cracks or if any worsening occurs in any of the existing ones. When cracks do appear, it means the pressure from saturated ground outside is too great. Waiting until the water drains away decreases the pressure and the risk associated with it.  

Our pump truck has attachments that allow us to use submersible pumps that steadily and quickly pull water out of your property. We can also use smaller extraction units that we manually use to remove water. Removing as much as possible by pumping it out reduces the amount of time we need to use air movers and box fans.  

Because flooding makes such a huge mess and leaves contamination behind everywhere, we disinfect every surface we come across. Many materials get destroyed during a flood, so we remove and double bag the debris. We also spray the outside of each bag with the disinfectant spray to avoid contamination elsewhere. Again, just like eliminating as much water helps later, so does removing ruined carpeting and other heavy, water-retaining materials.  

When your house's interior dries out, microbes have a much more difficult time surviving. However, just as an extra precaution, we spray things down with clean water, wipe them dry, apply disinfectant again, and then make sure the house has reached dry conditions before giving your family the go-ahead to move back home.  

SERVPRO of Rock Hill & York County cares about your family's health and comfort. Your Fort Mill or Lake Wylie home is a big part of their security. Call us at (803) 324-5780 to start making progress toward getting things back to normal. We're always here for you. 

Tips to Avoid a Flood in the Bathroom

11/10/2019 (Permalink)

Have a flooded bathroom from a toilet or sink overflow? Call us today to help with water cleanup.

3 Suggestions To Avoid A Flood In The Bathroom

A flood at a residence in Rock Hill,SC, can cause an incredible amount of destruction. Although a flood could occur anywhere in the home, the bathroom is one area that may be susceptible to overflows of water and flooding, especially from a leaking toilet. Fortunately, professionals who specialize in flood clean-up can help if this occurs. However, there are steps for homeowners and residents to take in order to mitigate the risk of a deluge in the lavatory. Here are three suggestions to help avoid a flood in the bathroom:

1. Keep an Eye on the Toilet

It is very important to be on the lookout for a leaking toilet. While this may not seem like a big deal, it could be a sign that a major issue is brewing. Not only does it signify that there is a problem with the functionality of the device, but it could also mean that water is seeping through the floor underneath the receptacle. If your toilet is leaking, schedule a toilet repair to take care of the problem. Be sure to examine the underlying cause of the leak in order to rule out any subsequent problems with the plumbing in the house. It’s important to note that water damage under a toilet could cause the restroom floor to rot.

2. Look For Leaky Faucets

In addition to keeping an eye out for a leaking toilet, it may be helpful to watch for leaky faucets or any issues with the shower and tub. Because these devices are typically utilized multiple times throughout the day, any problems should be addressed as soon as possible.

3. Insulate Pipes

Finally, residents who live in cold climates could experience freezing and bursting pipes. It is vital to ensure that the pipes in the bathroom, as well as in other areas of the home, are properly insulated to avoid a rupture.

Be sure to check all the plumbing fixtures in your bathroom regularly. Pay special attention if you have an old toilet or recently completed a toilet repair. These inspections may save a lot of hassles in the future.

Flooding or Water Damage? Call Us Today – (803) 324-5780

Washing Machine Overflow Cleanup Company

11/7/2019 (Permalink)

Floods from a washing machine need quick attention and restoration cleanup service.

Unwanted Water In Your Home?

Did your washing machine overflow? If so we can help with the cleanup process. Many homeowners in the Fort Mill and Rock Hill area have had a insurance claims due to a washing machine overflow that has cause damage to their home. Sometimes the issue is found quickly and the damage is minimal. Other times it goes undiscovered and multiple rooms are affected. For quick water damage restoration service at your home or business call our office today for help.

We are ready for your emergency restoration project.

Call us today at 803-324-5780.

Toilet Overflow And The Restoration Process

11/6/2019 (Permalink)

Do you need emergency water damage cleanup from a toilet overflow? We here at SERVPRO can help with the restoration process.

Have a flood in your home from a toilet?

Nobody wants to have to deal with a water damage in their home or business, but this is especially true when that water damage is a result of a toilet backing up. When things in the bathroom go awry it can be overwhelming to figure out what your first step should be, but have no fear, SERVPRO is here to help. The following steps describe both what you should do in this situation, and what the restoration process looks like.

• When a toilet starts to overflow in Fort Mill or Rock Hill, the best and first thing you can do to protect your home is to turn the water off.
• Try to avoid the contaminated wet area as much as possible to prevent sewage from being tracked into any other rooms.
• Call your insurance agent and SERVPRO to begin your restoration process as much as possible.
• Highly trained SERVPRO professionals will tear out anything that may have been contaminated by the toilet water, including flooring, drywall, and ceilings.
• Once all infected materials have been removed, our professional’s will disinfect the area. The disinfectant chosen depends on the job and the equipment needed to clean the space.
• Finally, our crew will put in dehumidifiers and fans to remove any excess water that remains.

If you experience a water damage at your home, especially those that are created by a toilet or sewage backup call SERVPRO of Rock Hill & York County anytime at 803-324-5780.

How To Keep Your Building Dry Even in a Storm

11/5/2019 (Permalink)

Does your commercial building in Lake Wylie need water damage cleanup service?

Commercial Building Water Restoration Service

A powerful storm is an awesome thing to behold: high-energy winds, lashing rains and spectacular lightning is often present. For a business, a destructive storm represents one of your greatest challenges. Rain damage in Lake Wylie,SC, from flooding or a failing roof can harm the structural integrity of a business, destroy electrical components and create unsafe working conditions. The presence of a water-tight exterior is an effective way to combat the impressive power of a storm.

Building an Impermeable Barrier

A building envelope refers to the roof, walls and windows of your building. The walls can be further divided into the above-ground and below-ground systems. This envelope performs at least four major roles in eliminating rain damage:

• An effective defense against water in the form of rain, vapor, snow and ice
• A mechanism to divert water away from the foundation of the building
• A thermal envelope to regulate the movement of heat and cold
• A structure upon which equipment can be supported
  
  

The removal and sloughing away of water is one of the primary purposes of an impermeable barrier. High moisture in a building will harm materials and allow for the proliferation of black mold. If mold is present, a team of water remediation professionals should be called to address the problem.

Managing the Barrier

Even after a strong envelope has been built, it will still require occasional maintenance. After all, water is a tricky adversary, able to penetrate the smallest weaknesses. Quality membranes and sealants will need to be applied now and then. Gutters and downspouts may need to be replaced every several years. Drains will need to be checked for clogging. The entire roof system will benefit from periodic inspections and preventive repairs. Landscaping can play an important role in directing water away from the foundation of your building.
Preventing rain damage to your property is an achievable goal. It requires some smart work and professional advice.

For emergency Lake Wylie water damage restoration service call us today at 803-324-5780.

Crawlspace Water Damage Cleanup And Restoration

10/29/2019 (Permalink)

We are ready to help with any size crawlspace water damage cleanup.

Flooded Crawlspace?

Many homeowners in the Fort Mill and Rock Hill area have water damage claims every year. Some of these claims are due to water lines that burst or break in the crawlspace area. The main problem with this is that most of the time they are not aware of the issue due to the location. Not many homeowners inspect a basement or crawlspace often . Because of that the damage can be a lot worse.

Wet Insulation

One of the materials that can be affected by a water leak is insulation. Most homeowners have insulation in the crawlspace area to help with heating and cooling throughout the year. When a leak happens the water can spray directly on the insulation or it can sit on top of the vapor barrier. After sitting on the vapor barrier it can start to evaporate in the right conditions and then affect the insulation or the subfloor of the home. 

One of the worst types of a water leak in a Lake Wylie or York County crawlspace is when it is the hot water line that bursts. When this happens hot steam will spread throughout the entire area and most likely affect all the insulation.

Damage Material Removal

When insulation become wet it looses it R-value meaning that it no longer can properly insulate at the rating it was suppose to. At that point we must remove all the damage material and dry the salvageable items.

Drying A Wet Crawlspace

At this point it is time to put in the drying equipment. Air movers and dehumidifiers are used to get all remaining materials back to normal moisture levels.

For emergency water damage cleanup in a crawlspace in Tega Cay, Clover, Rock Hill, Baxter Village or York County call us today for help.

The Benefits of a Commercial Generator

10/28/2019 (Permalink)

SERVPRO is Rock Hills residential and commercial fire and water restoration company.

Restoration Equipment For Commercial Fire And Water Damage

Reliable power is one of the essentials for a business. In addition to the other problems it can cause, a major storm can knock out your power. If you're not willing to wait until the utilities are back up again in Rock Hill,SC, then it makes sense to invest in a generator. This machine runs on gasoline or diesel power, or it can run off of a stored power source such as wind or solar. Depending on how large a unit you purchase, it can run a few lights, a few critical systems or even a large portion of your operations. It's not meant to run for a long time, but is designed to bridge the time between a power outage and the return of power.

How To Get the Most out of a Commercial Generator

The last thing you need during a power outage is to deal with generator problems. This can be avoided by following these recommendations:

• Buy a unit that is suitable for your needs
• Maintain the unit on a regular basis
• Don't operate it under unsafe conditions such as a flood
• Follow all operating instructions
  
  

The lifespan of a typical unit will vary, but most machines run about 3,000 hours. Since you won't be running it all of the time, this is long enough for many years of use. A high-end generator that is well-maintained may last longer.

How To Prepare for Storm Damage

A storm can hit at anytime, so being prepared is always important. Emergency contacts should be identified ahead of time, including a professional company to help you deal with storm damage cleanup in Rock Hill,SC. A disaster plan should identify steps to take in the case of a hurricane , tornado or other weather event. A powerful generator is a great tool for dealing with the challenges of a storm. It can also keep the lights on and discourage vandals or looters.

For commercial and office flood damage cleanup service in Rock Hill call us today for help. Our restoration team is ready to respond.

Where Mold Grows in Your Home And Crawlspace

10/27/2019 (Permalink)

We can handle any size mold project you may have.

Where Mold Grows in Your York County Home

Mold is a fungus commonly found in the environment. It enters your home through open doors or windows. It can also get inside your house by attaching to your bags or clothing.
Mold can also grow on any organic material inside your Rock Hill,SC home. Some common locations for mold damage include:

• Cardboard
• Wood and paper products
• Ceiling tiles
• Carpet
• Insulation
• Drywall
• Upholstery
• Fabric
• Crawlspaces

Since mold grows everywhere, you cannot eliminate the fungus from your home completely. However, excess mold can create nasty odors and destroy your belongings.

Preventing Mold Growth in Fort Mill South Carolina

There are steps you can take to limit the amount of mold in your residence. Specifically, you need to keep your home as dry as possible. Any wall or roof leaks should be fixed immediately. You should also remove any wet upholstery or carpets from the house.
In addition, you need to make sure your house has proper ventilation. Keep exhaust fans in your bathroom and kitchen.
Finally, you need to limit the humidity level in your home. In general, the indoor humidity should be at 50 percent or lower throughout the day. You can control the humidity with a dehumidifier or air conditioner.

Mold Cleanup

If you do find mold damage in your home, you likely have a moisture problem. This issue must be addressed first to prevent the excess mold from coming back. You can then attempt to remove the mold. You may be able to clean small mold patches by yourself using household products. Make sure to protect yourself with goggles and gloves.
Extensive black mold cleanup should be left to the professionals, however. Mold remediation specialists can remove the excess mold, eliminate odors, and clean your belongings.
While some mold or mildew growth in your home is normal, too much mold can harm your property. If you do see mold damage, you should remove it immediately or contact cleanup experts.

Call us today is you need mold removal from your crawlspace or home in the Fort Mil or Rock Hill area. We also do mold removal in the Lake Wylie and Clover area.

My Commercial Property Has Flooded- NOW WHAT?!

10/26/2019 (Permalink)

We are ready to help with your flood damage cleanup.

Small Business and Commercial Property Cleanup

As scary and devastating as a flood can be, SERVPRO of Rock Hill & York County wants you to be safe and let us handle the mess! From small leaks to a completely flooded office, we are ready for any size water damage restoration cleanup project.

If you have a water emergency- call us now! 803-324-5780.  We will be on the way to help you ASAP!  

We are on the way, but what should you do and not do?

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Emergency Service call: 803-324-5780

Don't let standing water in your office sit to long. Call or water extraction service now.

Fire Safety In Rock Hill - Kitchen

10/25/2019 (Permalink)

We are ready to roll out to your fire damage disaster and help with the cleanup.

Fire Damage Cleanup Service

Fire damage restoration is our specialty.  We are trusted experts in our field. We are here when you need us.  Before that time comes we like to provide you with information to keep you and your loved ones away from harm.  Some disasters can be prevented. SERVPRO of Rock Hill & York County cares about the community we serve.

Grease fires - we’ve heard of them, maybe even experienced them, but what about them?

Well, first of all, they can happen to anyone.  The most common reason a grease fire occurs is leaving a pan on the stove unattended with oil in it.  The oil heats up, smokes and eventually catches fire. You don’t have to spill grease or have something else flammable nearby.  Oil in a pan unattended, heating up past the smoking point, will get to the point it sets itself on fire.

Guess what, it’s happened to me and this may be a shocker to you but it was SILENT!  No smoke alarm, nothing. Just flames shooting up out of my pan. I was fortunate because although I did also have something very flammable next to it (another no no) it didn’t ignite.  

Enough about me.  If this happens to you, you need to smother the fire and take the oxygen away.  A metal cover or cookie sheet are good options for smothering the fire (glass will shatter from heat).  You can also use salt or baking soda but only for a very small fire otherwise you will need large amounts to dump on and smother the fire.  Flour and other items that seem like salt or baking soda are NOT the same and should not be used. It is also wise to have a special extinguisher in the kitchen for this type of fire.  Be sure you know what you are using before spraying it, all extinguishers are not created equal. The best thing to do is pay attention and don’t leave the stove unattended and, of course, call the fire department if things are out of hand.

Ok, I’ve held out long enough.  I can’t talk grease without thinking of bacon.  If you are someone that likes bacon or cooks bacon for others that like bacon…I have a method for cooking bacon your bacon eaters will love!

At first I resisted this method because I thought it would soak up too much grease, yada, yada, yada.  I’m here to tell you this method of frying bacon beats ALL other methods. I’ve never seen this method anywhere else (except my mother-in-laws kitchen). There’s no splatter, the bacon cooks evenly and it doesn’t curl up needing to be pressed to the pan.  Perfect every time and easy. (I’ve never set this on fire.)

Here’s what you do.

1. Open bacon package of your choosing just needs to be sliced first.
2. Cover another plate with flour (amount depends on how much bacon you cook).
3. I take scissors and cut the bacon in half so the strips are shorter (I like this a lot!!!).
4. Dredge each piece in the flour (both sides of bacon should be covered with flour).
5. Place bacon on frying pan (I prefer flat electric skillet, so grease can drain off).
6. At about 325° the bacon will cook nice and even, flip after a few minutes when the bottom is browned.
7. Remove from pan and place on a plate lined with paper towels to drain any excess grease.
8. Store in fridge or enjoy immediately.  You can even freeze it for quick use in the future.  I just warm it up in the microwave when I need it.  

There you go!  Next time you cook something, remember to be attentive and not let the oil get too hot and if you use this recipe remember it was SERVPRO of Rock Hill & York County that saved your bacon!

For emergency fire damage cleanup service in Rock Hill South Carolina call 803-324-5780.

How to Properly File a Fire Claim In York County

10/24/2019 (Permalink)

For questions about a fire damage claim in the Fort Mill area call us today.

Fire Damage And What To Do

Dealing with the effects of a house fire can be one of the most challenging, stressful events of a person’s life. Even if everyone in your Fort Mill,SC, home makes it out safely you could still face the prospects of losing valuable, meaningful possessions. Fortunately, with fire restoration efforts and insurance coverage, you can recover many items and start to rebuild your life. It’s important to know the right way to navigate this process.

Post-Fire Response

To minimize loss and preserve your safety, it’s crucial that you handle a fire emergency correctly. There are some essential steps you must take to ensure you get good coverage and prompt cleanup.

• Call 911 and get out safely.
• Contact your insurance company.
• For smoke cleaning and rebuilding, contact a professional fire restoration company.
  
  

Discuss the Incident

For your insurance agent to process a fire damage claim, you must recount the event. Tell your agent where the fire occurred, how it started, what it damaged and whether there were any injuries.
Take Photos but Don’t Disturb the Scene
It will be helpful to provide your insurance agent with as much information as possible about the fire. If it’s safe to do so, take pictures of the damage and the extent of the loss you have suffered. While you do this, be careful not to touch anything. You want the insurance adjuster to look at the aftermath in the exact state it was left following the fire.

Get Restoration Teams Involved

The sooner you can hire a fire cleanup company, the faster your fire insurance claim should go. These two parties will work hand in hand so you can get prompt, thorough service. The cleanup team will board up windows and any holes in the siding or roof. This will prevent further damage and looting.
The fire restoration process on your damaged home will go much more smoothly when you file an insurance claim correctly. Adhere to these critical steps, and you can get back on your feet soon.

If you have had a fire to your commercial building or small office most of these steps will also help things move smoothly.

We are ready to help all Fort Mill South Carolina residents and property owners with any size fire damage claim.

For emergency fire damage cleanup service call 803-324-5780.

We Can Restore Your Home After A Flood In Lake Wylie

10/23/2019 (Permalink)

Call SERVPRO today for a water damage claim help.

Restoring Your Home After It Suffers Flood Damage in Lake Wylie

As many as 30% of flood damage claims in South Carolina occur in low- to moderate-risk areas for flooding. These claims can be from anything as simple as a roof leak that causes structural damage in the home after storms, to flash flooding that has soaked structures thoroughly. However, it occurs, fast action needs to be taken to prevent the growth of mold, bacteria, and damage to homes.

When you experience flood damage in your Lake Wylie home, it can be stressful and overwhelming to consider what needs to be repaired, replaced, or discarded to maximize safety. The certified technicians at SERVPRO are happy to aid in alleviating these worries with experienced teams that know the ins and outs of disaster mitigation in the event of a flood.

Questions to Consider When Choosing a Restoration Company

If this is your first time looking for a company to handle the job of restoring your home, here are a few questions to keep in mind for vetting service providers:

    •    Do they have proper certification and accreditation that is verifiable? Is their service licensed, bonded, and insured?
    •    Are technicians knowledgeable about plumbing, HVAC, and other fields relevant to disaster mitigation services? Do they observe proper and consistent safety regulations when cleaning a home?
    •    How experienced is the company you're considering? What is their standing in the community?
    •    Does the service have contemporary, commercial-grade equipment available to salvage your home after a disaster?
    •    What are the response times of the company, and how quickly can they reach your home?

What SERVPRO Can Do?

After a flood strikes in your home, the SERVPRO team can get right to work removing flood-contaminated items while working in tandem with property owners and insurance adjusters. Many flooding cases require removal of carpet, padding, and other water-logged, porous items to prevent the spread of microbes and bacteria that can cause illness or injury. As a result, thorough disinfection with EPA-registered cleaners happens before the drying process can begin rather than after.

5 Steps for Filing a Water Damage Claim

10/22/2019 (Permalink)

Call us today for help with your water damage claim.

5 Steps for Filing a Water Damage Claim In Fort Mill or Rock Hill South Carolina

No matter the source, water in your Rock Hill,SC home can cause quite a bit of costly damage. Because of this, it is important to start filing your insurance claim as quickly as possible. This will allow you to finish the process and receive the financial assistance you need sooner. Use the following steps to get through the situation smoothly.

1. Contact Your Insurance Agent

The first thing that you should do is to call your insurance company so that they can begin filing your claim right away. In some cases, waiting too long to contact the company can affect your insurance claim or cause it to be denied, so don’t hesitate to do this.

2. Document the Damage

While an insurance adjuster will come to look at your home, you don’t need to wait for them to arrive. Begin taking pictures of damaged areas of the building as well as affected belongings. You may want to make a list as well. The adjuster can use these as proof of damage.

3. Start Cleanup and Mitigation

Even if it is from a clean source like a pipe burst, the longer water sits in your home, the more damage it can cause. In order to reduce the cost and time of repairs, you can start removing water from the building so that it can begin to dry. Set aside damaged items as well.

4. Review Your Policy

Because all policies are not exactly the same, it is important to know what is covered in yours. Some causes of damage, such as a flood, may not be included. Look over the details so that you know what to expect and what is expected of you during the claims process.

5. Prepare Necessary Forms

Once the insurance company has sent you the required forms, you should fill them out as soon as possible. This way, they will have everything they need to finish filing your claim.
If your home has been damaged, a cleanup and restoration company can return it to its previous condition. Filing your insurance claim quickly can help you cover the costs.

Why Do I Need a Water Removal Company in Fort Mill?

10/21/2019 (Permalink)

If you need small business or commercial water restoration call us today for help at 803-324-5780.

When Do I Need Help For Water Damage Cleanup?

If you’re like most people, you want to take care of issues on your own. After all, who wants to pay for a service when you can just do it yourself? In some cases, that might be the best thing to do, but it’s also important to consult a professional when you truly need their services.

As a water mitigation company, we’ve had many potential customers call us back and decide to clean up the mess themselves. Sometimes we don’t hear from them again, but many have called back with new problems. So why exactly do you need a disaster restoration company? To prevent additional damages.

1. We take care of hidden moisture. When it comes to water damage, there’s often more than meets the eyes. Many materials, such as hardwoods and drywall, are porous, so they absorb water. This can cause the materials to expand, or it can trap the moisture, allowing it to foster mold growth. A water mitigation company, however, has the equipment to both detect and dry these materials.

2. We can prevent mold growth. Mold spores are everywhere, but they don’t pose much of a threat until they are exposed to moisture. When water damage isn’t adequately addressed, it can increase the chances of mold growth. Our team can extract and dry the water, plus we apply an antimicrobial to deter mold.

3. We’re equipped to handle contaminated water. Not all water damage is equal. Some water can be extremely contaminated (such as sewage or floodwaters) and poses health risks. In these cases, you’ll need protective gear and specific processes for cleaning up the damage. Our staff is both equipped and certified to handle these situations!

Water damages can come in many different forms and may not require professional help. But it’s also important to know when things are beyond your control. No matter how much damage your home has, SERVPRO of Rock Hill & York County is here to help!

We would be happy to help you with any size water disaster you may have. 

Water Damage? What To Do Until Help Arrives In York County

10/18/2019 (Permalink)

We are here in Fort Mill and Rock Hill area to help you with water damage cleanup service.

Need A Water Damage Cleanup Company?

Extreme water damages can greatly impact your home or business if it’s not addressed quickly.

SERVPRO in Fort Mill has the tools and man-power to address our customer's issues as quickly as possible. However, since we cannot get to everyone at the same time, we can offer tips and measures to take while you wait for help to arrive.

What To Do Until Help Arrives:

• Shut off the source of water is possible
• Turn off circuit breakers for wet areas, when access to the power distribution panel is safe from electrical shock
• Remove as much excess water as possible by mopping and blotting
• Wipe excess water from wood furniture after removing lamps and tabletop items
• Remove and prop up wet upholstery cushions for even drying
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Remove to a safe, dry place any painting, art objects, computers, documents and other materials that are valuable or sensitive to moisture
• Use wooden clothespins to keep furniture skirting off damp floors
• Hang draperies with coated hangers to avoid contact with wet carpeting or floors
• Hang furs and leather goods to dry separately at room temperature.

In the event of a water damage, SERVPRO will do everything to get to you as fast as possible and take care of your water damage. In the meantime, take these steps to safely save your affected furniture and personal items.

For any size water disaster to your office or small business call us today at 803-324-5780.

How Professionals Clean Fire Damage in Rock Hill And Fort Mill

10/17/2019 (Permalink)

We can help you with any size fire damage cleanup service you may need.

Common Cleaning Challenges in York County South Carolina Homes with Fire Damage 

Fire damage in a home is never a "one size fits all" for cleaning. Using the incorrect cleaning method on different types of smoke residues has the potential to result in higher amounts of loss. 

SERVPRO technicians utilize a multilayered process for handling fire damage residences. Just as there is not a single cleaning method for smoke damage, there are multiple methods for testing fibers to determine the best cleaning methods for the best outcomes.  

Hardwood Furniture and Flooring

Solid hardwood furnishings and flooring with light, dry smoke damage may have restoration potential on a case by case basis. Factors such as time between the fire loss event and cleanup efforts, as well as water exposure, affect restorability. As their goal is to restore rather than have homeowners incur the cost of replacement, when they find recoverable hardwood items, technicians use a combination of wood oil soaps followed up by a furniture polish containing mink oil for luster and protection.  

Painted Walls

Different types of paint react differently to heat exposure. SERVPRO technicians use different types of cleaners to lift away fire damage residues. For dry smoke, a dry cleaning sponge without any liquid cleaners lifts away from the surface. For wet smoke, solvents to release the thick, greasy smoke residue make it simple to wipe away. In cases where the heat was so intense it caused the paint to bubble, the embedding of soot may require a sealant to halt odors before priming and repainting.  

Nonporous Items

Immersion cleaning is one of the most common ways non-porous items receive cleaning. The process involves immersing an item into the chosen cleaning solution.  

Fabrics and Porous Items

Technicians perform fiber tests to determine the cleaning potential for upholstered furnishings and window treatments with smoke damage. If it is suitable for cleaning, they attempt restoration if there is no danger of loss through the restoration method, and the item does not appear to contain uncleanable soot. 

When your home has fire damage, contact SERVPRO of Rock Hill & York County at (803) 324-5780. The technicians are certified and trained to assist homeowners in limiting loss and restoring the property to its preloss condition, "Like it never even happened." 

We do fire damage cleanup and soot removal for Lake Wylie, Clover and River Hills residents and commercial property owners.

What To Do When Your Building Floods

10/16/2019 (Permalink)

We are here to help you with your emergency fire or water damage cleanup.

What To Do When Your Building Floods

When your Clover,SC business has been affected by water leaks, a pipe burst, or flooding, there are several questions and water damage tips that deal with safety:


Does the water pose an immediate danger to occupants? If so, evacuate the building.
Is there standing water? Do not come into direct contact with water to avoid the risk of electrocution.
Do you need to remove items? Waterlogged furniture, papers, and other items are heavy enough to cause injuries when carried.
How slick are the floors? Some of the most common hazards associated with flooding include slipping and falling.


After making sure that you and everyone else in the building are safe, there are some things you can safely and appropriately do while waiting for professional water damage cleanup and mitigation technicians to arrive.

Shut Off the Water

If you can get to the main water valve without walking through water or putting yourself at risk, the most obvious first step is to stop the flow of water. If you can't get to it safely, contact municipal authorities who can shut it off from outside the property.

Turn Off the Electricity

Once again, if you can get to the circuit breaker box without walking across wet floors or through puddles, shut off the power to the building. One of the biggest risks during flooding is electrocution because water is a very good conductor of electricity.

Increase Ventilation

One of the best prevent water damage tips is to remove water and dry the area as quickly as possible. While waiting for professionals to arrive, open as many doors and windows as possible. If you can use a source of power away from the water, use fans to get the air moving.

Remove Water

If it's safe for you to remain in the building, your first step is to remove as much as you can. Move wet items outside to a dry location. Use cleaning tips from experts to avoid further damages.

Overall, your main priority should be the safety of the occupants of the building. Once you're sure about that, follow water damage tips such as removing water and drying out the property until professionals arrive.

For emergency water damage restoration service in Clover,SC or Lake Wylie,SC call us today at 803-324-5780.

Water Damage Happens in Fort Mill & Rock Hill Government Buildings

10/15/2019 (Permalink)

Need commercial fire or water damage cleanup in York County South Carolina? Call us today for help at 803-324-5780.

There are a large number of structures everywhere throughout the country that is claimed by the United States government. A large number of these structures, some in Rock Hill and Fort Mill, are to some degree older structures that need servicing. One service frequently required is water damage cleanup and restoration. Framework substitution of fundamentally critical parts, for example, rooftops and old cast press plumbing turn out to be progressively more pertinent as a building ages. This requirement for substitution can concentrate on the pipes that are exceptionally old and not all around kept up. These channels will probably blast then more up to date pipes. To have a water harm restoration organization like SERVPRO of Rock Hill & York County as a reasonable alternative as a quick reaction group is critical.

Likewise, there are numerous administration structures that are situated in spots that experience noteworthy changes in the atmosphere that can go anyplace from to a great degree chilly to a great degree hot amid the yearly regular cycles. These temperature changes can make for a lot of strain on any channeling that is in the building, which can yield blast pipes inside structures.

Despite the fact that many individuals jump at the chance to think about the Unified States government as resistant to ordinary issues, for example, this one, truly their structures are simply structures like any others. They can simply be influenced by issues, for example, water damage as can some other business working in the United States.

Which sorts of offices that are possessed by the Assembled States government can be affected by the blasting of channels?

Military offices encounter impacts because of climate changes that can come without notice. Considering that these offices are disseminated everywhere throughout the country, it is critical to guarantee that the ones that are in calm atmospheres have sufficient protection. On the off chance that they don't, the results will be that the funnels will keep up an inclination to blast, regardless of whether they are situated in the workplaces, plane shelters, or sleeping shelter. In the event that a pipe bursts in one of these offices, the episode could really prompt the formation of mold. This is sufficiently awful in a home, yet when an issue like this affects the military, it is pivotal to ensure that the issue is settled. Shape could antagonistically influence the wellbeing of individuals from the military.

Government court structures could likewise be truly affected by water harm. These structures can be unfavorably influenced by form. There are numerous stories of poor air quality making sickness the representatives, law specialists and bolster individuals.

Government workplaces should be shielded from water harm too.

On the off chance that there are water harm issues in a noteworthy focus of government action, it is conceivable that the organization inside the administration could be unfavorably influenced or even back off to the point of insufficiency. Thus, it is vital for any water damage issues that emerge in these structures, in York County South Carolina or different areas, to be settled quickly and in the most expert way that could be available. SERVPRO Restoration service is known for being faster to any disaster.

Privately Possessed Organization with National Assets

SERVPRO can react promptly to your business water harm crisis paying little respect to the degree or size of the harm. We are a piece of a national system of more than 1,600 Establishments with extraordinary Calamity Recuperation Groups put deliberately all through the nation to react to huge scale occasions and debacles.

Regardless of whether your water crisis happens in a major box store or a little office building, we will react rapidly to alleviate the harm and deal with the reclamation extend through to its finishing.

Flooded Home Or Business?

10/14/2019 (Permalink)

If you need flood damage cleanup call us for help.

Fort Mill Flood Damage Cleanup

Heavy rains can cause flooding to residential homes or commercial properties. Other causes of flooding may be rising rivers or streams, hurricanes and burst or broken water lines. Buildings in the Fort Mill and Rock Hill area are affected every year from many of these problems. In the Lake Wylie area near the water they may be affected from rising water levels which may cause damage to homes and structures. 

If you have had any unwanted water intrusion give us a call today to help with the cleanup process. Our team will start with water extraction and help get your home or business dry quickly.

For emergency water damage restoration service cal 803-324-5780.

Myths and Facts About Storms

10/11/2019 (Permalink)

Every year, SERVPRO of Rock Hill & York County answers the call to help clean up and restore homes and businesses after storms have taken their toll.  After all, SERVPRO of Rock Hill & York County is always here in helping make disasters “Like it never even happened.” when your property suffers from storm damage. So, leave the restoration remediation of your home and business to our team. Consider the following to protect your property during a storm:

Myth: If it is not raining, then there is no danger from lighting.  
Fact:  Lightning often strikes outside of heavy rain and may occur as far as 10 miles away from rainfall. 

Myth: Rubber soles of shoes or rubber tires on a car protect you from being struck.
Fact: Rubber-soled shoes and rubber tires provide no protection from lightning. The steel frame of a hard-topped vehicle provides increased protection if you are not toughing metal. Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.

Myth: “Heat lightning” occurs after very hot summer days and poses no threat.  
Fact: “Heat lightning” is a team used to describe lightning from a thunderstorm too far away for thunder to be heard.

When disaster strikes, SERVPRO of Rock Hill & York County is here to help you.  Give our team of professionals a call 803-324-5780!

Gutters Can Cause Water Damage

10/10/2019 (Permalink)

We are ready to help you with any type of water damage cleanup.

Cleaning gutters is a necessary job that’s easy to delay. Rain gutters get clogged with leaves and other debris over time, which can cause water damage to your home. If you have had water cause damage to your home give us a call to help with the cleanup process. 

What To Do If Your Commercial Building Floods

10/10/2019 (Permalink)

Flood Damage Cleanup

Many building in Fort Mill and Rock Hill area flood every year. The causes range from a burst pipe, sprinkler discharge, toilet backup or many other water related problems. The damage can be severe and in most cases cause the business to close until the area is cleaned up. 

The Cleanup Process

Water extraction is one of the first steps to getting things under control. After the standing water is removed any wet contents are identified and addressed. Soon after that the air movers and dehumidifiers are placed. This equipment will dry the property back to normal conditions.

Emergency Water Damage Cleanup Company

SERVPRO of Rock Hill & York County is a top rated restoration company serving the York County area. We also cover Tega Cay, Clover, Lake Wylie and many of the small towns in the area. 

For emergency service call us today at 803-324-5780.

What To Do After a Flood in Rock Hill South Carolina

10/9/2019 (Permalink)

For water damage service in Rock Hill call us today.

If a flood has occurred in Rock Hill and you were affected, SERVPRO of Rock Hill & York County is here to help!  However, we want your safety to be your first priority- we will clean up the mess once it is safe!

• Do NOT drive through even small amounts of water!  
• If a road is closed- respect this and do not "try to make it"
• Do not return to your property until you hear it is safe and you have the all-clear.
• Let your loved ones know you are safe- cell phones/texting/social media
• Do not drink, bathe, brush teeth, wash clothes/dishes with contaminated water- and remember that all flood water is potentially contaminated and dangerous.
• My grandmother was right- a good rule to follow after a flood: "When in doubt, throw it out"!  This applies to food that may have not been kept cool/frozen or exposed to contaminated water.

Like we said, we value your safety above all else.  In our next blog, we will share how we will return your residential or commercial property and make it "Like it never even happened." To schedule water restoration service call our office at 803-324-5780. We are here for you!

We Are Fort Mills Water Damage Restoration Company

10/8/2019 (Permalink)

SERVPRO drying wood subfloor.

Flooded home? Flooded business? We can help with the water damage cleanup and restoration process. Our team has the extraction and drying equipment to help you get things under control. Call our office today to schedule emergency disaster restoration service now.

5 Tips for Preventing Kitchen Fires

6/12/2019 (Permalink)

It may not come as a surprise to learn that the kitchen is the most likely starting point of a home fire. While a grease fire is something many people worry about, there are numerous potential causes of disaster. Fire damage can result from lack of attention, poor preparation or honest, everyday mistakes.

Five tips to keep your food-preparation area safer.

1. Where There’s Smoke…

There’s a reason firefighters and fire recovery professionals constantly discuss the importance of smoke detectors, and that’s because they save lives. Make sure you have an alarm installed near the kitchen; check and replace batteries as recommended by the manufacturer.

2. Wear It Right

It’s easy to forget how dangerous cooking can be, but exposed flames and hot surfaces can cause major problems. For this reason, it’s important keep clothes and other such items in mind:

• Don’t wear loose, long sleeves or other clothing that could come into contact with heat sources.
• Ensure curtains won’t interfere with cooking surfaces, even with windows open.
• Store potholders, aprons and other cloth items safely away from heat-generating appliances.

3. Wash Regularly

Keeping your cooking surfaces clean is more important than you might think. Greasy buildup is a potential fire risk, so make sure to clean thoroughly and on a routine basis.

4. Watch the Clock 

The simplest tips are the most important ones to remember: use timers, monitor heated appliances properly and always double-check to ensure that everything’s turned off before going to sleep at night.

5. Work-Area Control 

You never want too many cooks in the kitchen, nor do you want rambunctious youngsters running around near sources of heat. Establish a three-foot space around any cooking area, and make sure kids stay clear.

Preventing fire damage is largely about planning, especially when it comes to the kitchen. Mitigate your risk of a grease fire or other such disaster by following these handy tips when it’s time to prepare your food-prep area. 

We are always here to help 24/7 SERVPRO of Rock Hill & York County.

Call SERVPRO of Rock Hill & York County For Fire Clean ups

6/12/2019 (Permalink)

Once a fire has consume your home or a couple of offices within your business, the main question that comes to mind is that, "Who's cleaning up all this damage?" The option to clean up the mess yourself is always an option.

Here at SERVPRO of Rock Hill & York County, we are well trained with the latest techniques and are equipped with best equipment to get rid all of the smoke and soot that has damaged your home and/or business. 

We work closely with all the major insurance companies quickly and efficiently so we can get your home or business back to where it was prior to the unfortunate event. If a fire damage ever occurs, through faulty wiring or any flamable liquids next to a heat source, SERVPRO of Rock Hill & York County is here 24/7 to make it look and feel "Like it never even happened."  Call us at 803-324-5780.

Fire and Smoke Damage

6/12/2019 (Permalink)

After a fire, smoke damage can wreak havoc in your home or commercial property. Kitchen flare-ups, closed fireplace flues, and electrical fires can send smoke throughout your house, charring walls, covering everything, and not to mention the smoky smell. The longer you let smoke and odors linger, the more they soak into walls, carpets, and furniture. Once the fire’s out or the flue is open, ventilate the house as quickly as possible to mitigate smoke damage. Open doors and windows, and turn off HVAC systems to avoid further spreading smoke. Call us, SERVPRO of Rock Hill & York County! Let our professional and certified staff in Fire Restoration do the dirty work of ventilating, vacuuming, and deep cleaning.

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Rock Hill & York County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

If you have any fire or soot damage or if you have any questions, call us at SERVPRO of Rock Hill & York County 24/7 at 803-324-5780.

Five Common Causes of Water Damage

6/11/2019 (Permalink)

Get to know some of the common causes of water damage so that you can do what you can to prevent it from happening on your property.

1. Broken Pipes – A broken pipe can do a lot of damage to your home in just a short amount of time. Before you know it water could be spewing through your home. Pay close attention to any leaks, drips, and signs of deterioration. Have a plumber come out to your house for regular maintenance, and if there is ever a broken pipe, you can always turn the water off before the plumber arrives in order to avoid further damage.
2. Pinhole Leaks – These leaks are common if a home has copper plumbing, a pinhole leak is a puncture of a copper pipe due to corrosion. If your home has a copper water system, check your pipes for signs of corrosion often.
3. Old/Faulty Appliances – If a refrigerator or washing machines aren’t maintained well, or have gotten too old, they could start to leak and create a significant amount of water damage in your home. It’s especially important to keep an eye on the appliances in your kitchen, as water damage caused by your refrigerator or dish washer can affect not just your floor, but your cabinets as well. Often times, leaks that go undetected for some time will cause significant water damage behind cabinets, which in turn can lead to mold if the problem goes unnoticed for an extended period.
4. Roof Leaks – A lot of homeowners tend to suffer water damage due to roof leaks. Check your roofs frequently and take care of any maintenance or repairs while the weather is still sunny. That way you won’t have to worry about your home flooding next time a storm hits.
5. Accidents – Sometimes luck just isn’t on your side and one tiny mistake can lead to a big problem. A clogged toilet or too much soap in the dishwasher or washing machine can have water coming across your bathroom, kitchen, or laundry room. These parts of the home are generally better equipped than the rest of the house to handle a larger spill, but water moves fast and could potentially cause damage to the walls, ceiling, or other rooms in the home. If an accident ever does occur that you think calls for a professional, call SERVPRO of Rock Hill & York County and we’ll make it "Like it never even happened."

The Summer Heat May Be Affecting Your Home’s Appliances

6/11/2019 (Permalink)

You know those hot summer days when you can feel the sun sucking away your energy? Well, the same thing can happen to your household appliances during the summer too. When the weather gets hot, there are some preventative measures you can take to protect the systems and appliances in your home. 

The higher temperatures outside can create a buildup of moisture on your appliances inside. This extra moisture can cause appliances to degrade faster, and can potentially cause electrical shocks. Appliances can also sweat, causing water to settle around cords and wires. It can also flood the interior of the system, which can potentially lead to mold.

You also must be wary of your appliances overheating. Appliances may have higher surface temperatures, and can lose function when overheated, or require more electricity to work properly. Most appliances use more energy during summer months because they have to work even harder to maintain a cool temperature themselves.

AC Units often have to work harder in the summer because in addition to cooling your home, they also work to remove moisture from the air. Consider installing a dehumidifier with your HVAC system, or using one in rooms where it gets hottest. The dehumidifier can remove moisture from the air and allow the Air Conditioner to work solely on cooling your home.

You should also maintain regular cleaning/maintenance of your unit’s filters and coils in order to ensure that it is working properly. The same should go for your fridge/freezer. Dirty coils can lead to overheating, which could leave you without an AC unit or a fridge.

Your fridge should also be kept somewhere cool (avoid hot garages). Once you find the right place for your fridge, be sure to give it ample breathing room. The fridge needs enough room to release heat, but you don’t want that heat to become trapped and cause the unit to overheat and stop working.

You should maintain regular upkeep and maintenance of all of your household appliances all year long, but it’s especially important to be mindful of how they can be affected in this summer heat. Should you require emergency services, call SERVPRO of Rock Hill & York County 24/7 at 803-324-5780.

Does Your Home Have a Mold Problem?

6/11/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If you have any questions or concerns, call SERVPRO of Rock Hill & York County at 803-324-5780.

What Are You Doing To Prevent Water Damage In Your Home?

6/11/2019 (Permalink)

We here at SERVPRO of Rock Hill & York County are experts when it comes to water damage. Though our specialty is restoring your home to preloss conditions after you suffer water damage and making it “Like it never even happened.", we have some tips for how you can prevent any future water damage to your home.

1. Watch Your Water Bill

   • So often, homeowners don’t realize there’s a leak until major damage is done. If your water bill seems unusually high, there may be something going on behind the walls or beneath the floorboards. Monitor your bill closely to catch any potential leaks early.

2. Investigate Leaks Promptly

   • If there is a water leak in your home, it is imperative that you take care of it quickly. Moisture in your home that is left untreated can result in mildew or mold and even structural damage to your property. Additionally, water damage that isn’t treated within 48 hours could potentially become contaminated.

3. Be Careful Where (And What) You Plant

   • Some plants, such as willows, elms, and maples, have invasive roots that could cause problems for your property. Before planting a tree, find out about its root system. Never plant a tree less than 10 ft. from your home’s foundation; trees with invasive roots may need to be even further (25 to 50 ft. away) in order to ensure the roots don’t damage your water and sewer lines.

4. Ensure Proper Drainage

   • Clear your gutters regularly to make room for rain water. Downspouts from your gutters should be directed at least 5 ft. away from your home. It is best to have the water flow onto a hard surface (such as a driveway) or to have a splash guard designed to spread the water and keep it from puddling on the ground.

5. Check Home Appliances Regularly

   • Oftentimes, flooding in the home is caused by a leak from a fridge or dishwasher, etc. Check and maintain your home’s appliances regularly, and follow the manufacturer’s directions to fix any possible leaks. It is also a good idea to regularly replace the hose for your washing machine. Leaky hoses are a common cause of residential water damage.

Of course these are just some ways to prevent water damage. Unfortunately, not all forms of water damage are preventable. Disaster can strike at any moment, no matter how prepared you may be. We hope it doesn’t happen to you, but if it does, call SERVPRO of Rock Hill & York County and we’ll make it “Like it never even happened."

803-324-5780

Understanding the Three Categories of Water

6/11/2019 (Permalink)

When dealing with water damage in your home or business, there are three different types or classifications of water that we use: Clean, Gray, and Black water.

Clean Water: This is water that does not contain contaminants. It includes broken water lines, malfunctioning appliances, toilets holding tanks, snow melt and rainwater. Overtime however, clean water can progress and become gray water within 48 hours, if left untreated.

Gray Water: Gray water does contain slight chemical or biological contaminants, and may pose a health risk. Gray water can discharge from dishwashers, washing machines, sinks, showers, aquariums and waterbeds, or come from a clean water source that leaked through a ceiling. It can also be clean water that was left untreated (and became gray water). Gray water can also progress to the next stage (Black Water) if left untreated within 48 hours.

Black Water: This water is a positive health risk as it is highly contaminated. Black water is presumed to contain multiple potentially harmful contaminants including fungi, bacteria, chemicals, viruses, and more. Black Water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should always be treated by a trained and certified professional.

For any type of water damage, it is always best to treat it quickly so as to avoid further contamination and risk mold growth. Call SERVPRO of Rock Hill & York County,  if you need services in your home! Available 24/7 (803)324-5780.

Beyond Salvaging: Items That Should Be Discarded After a House Fire

6/4/2019 (Permalink)

Fire damage cleanup service for Rock Hill South Carolina.

Items That Should Be Discarded After a House Fire

Not every fire will require a significant clean-out. For instance, a small stovetop grease fire may do minimal damage to a kitchen and only require throwing away the pan. However, for more extensive fires that eviscerate whole rooms, you may want to throw away several items due to spoilage and contamination. Thankfully, the list is potentially small for things that may be beyond salvaging.

1. Nonperishables and Perishables

The high heat of a fire, especially one that engulfs entire rooms or levels, will likely result in the spoilage of several perishable and nonperishable items. For instance, canned goods will probably boil during a fire, making any warranty or expiration invalid. Also, if your fridge was damaged during the blaze, the temperature inside likely rose, causing most, if not all, of the food to go bad.

2. Medications

Medications are another item that you should throw away. While they may appear fine, fires produce toxic chemicals that can cling to medications. Therefore, discard any pills and medicines safely. You can contact your physician and alert him or her to your need for refills.

3. Cosmetics

As with medications, fire damage can leave toxic residues on various items, including cosmetics. There is no feasible way to clean cosmetics, and therefore, they should be discarded for your safety.

4. Porous Items

While the general rule is to discard any porous items, it is understandable that some materials may be more sentimental than others. If you would like to hold on to some of these items, then you can contact a restoration specialist in the Rock Hill,SC area. These professionals may be able to help you find a local specialty cleaner who can salvage certain porous items.

While there are many things that you should throw away after a fire, there are pieces of your home that you will likely be able to take with you. Also, if you can find a certified restoration company, you should be able to salvage even some things that seem beyond salvation.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (803) 324-5780

A Few Critical Factors To Consider For Fire Damage Restoration

6/4/2019 (Permalink)

We are ready to help all Fort Mill residents and business owners in the event you have a fire.

We Can Help With Your Fire Damage Cleanup

Fire can be one of the most devastating things for a family. Unexpected fires damage property and cause harm to your belongings. However, such accidents do happen and you should be well prepared to face those unfortunate events. Even though all necessary safety measures are followed, accidental fires cannot be prevented. But, steps can be taken for immediate fire damage restorations so that the amount of damages caused and losses suffered can be minimized. Professional restoration services will instantly respond to your emergency calls and experienced staffs will help you to get back to normal life as soon as possible.

In addition to cleaning the premises and assembling leftover articles after fire damage, a service provider will also do the following:

1. Remove acidic smoke and soot from the interiors of the building.

2. Take steps for immediate odor control.

3. Clean and deodorize clothing, upholstery, and other items of the house.

4. Secure possible pedestrian hazards.

5. Test and evaluate the extent of damage to structures and contents, and estimating the restoration costs.

Contacting the insurance companies

Getting in touch with the homeowners insurance companies is one of the critical factors that you should consider during an accidental fire. Fire damage restoration experts will talk with the insurance providers about the extent of damage caused and help you to claim the maximum compensation. Moreover, it is also important for the insurance companies to make an inspection of the damage themselves, and it is better if they do it before the restoration work starts.

Do not try fire damage cleanup yourself!

When it comes to fire damage rehabilitation, you should remember that it involves various risks and should not be tried unprofessionally. During a fire, there are various chemical reactions, which may cause irreparable damages to your health. Moreover, oftentimes, sparks remain underneath the rubbles. Such fires are hard to detect by untrained eyes but, can cause great harm if not treated properly. In addition to this there are possibilities of accidents due to weak structures, which might collapse and cause harms. Moreover, using inappropriate cleaning agents in such burnt structures can cause further damages.

You should remember that it is always better to search for a reputed restoration service provider well before such accidents strike. Being prepared will always help to restore maximum damages caused. If you are seeking for a professional service provider for fire damage in Fort Mill,SC area we are ready to help. 

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (803) 324-5780

Suicide Cleanup And Insurance Coverage

6/4/2019 (Permalink)

We are ready to help.

The weather is starting to warm up in the Fort Mill and Rock Hill area and springtime is around the corner. Spring may be known mainly as a joyful season, but it's not all sunshine and flowers. Unfortunately there is a correlation between spring and an increase in suicide rates. It is a depressing matter to discuss but it is one that must be addressed. SERVPRO Restoration is available to help, and many homeowners' policies are aiding as well.

Although the exact reason for suicide rates peaking during the spring season is unknown, there are various speculations, from an increase in energy and motivation to inflammation aggravating depression. Whatever the case may be, people are choosing to go through with tragic ends. If a family loses a member due to suicide, there are many difficulties that accompany this appalling situation. One concern that piles on top of the emotions is that of financial matters. Dealing with a death of a loved one is difficult enough without considering the financial aspects. The costs can vary for biohazard cleanup, depending on the situation, but in some cases, insurance is helping to alleviate the financial stresses. Many homeowners' insurance policies offer coverage for crime scene and trauma cleaning, so it is crucial to check with the insurance policy adjuster to determine if coverage is offered.

SERVPRO is seeking to alleviate the difficulties that accompany a suicide. The situation is troubling as is and finding a qualified, compassionate company to handle the aftermath should not be a distressing task. SERVPRO crews are able to attend the scene and handle the cleanup of any present biohazard. If blood stains or bodily fluids are present, SERVPRO will safely and effectively remove the dangers to ensure no one is exposed to hazardous bloodborne pathogens and other potential dangers. SERVPRO is working with cooperative homeowners' insurance policies to handle the cleanup, eliminating the emotional burden of having to clean up the traumatic scene without assistance while simultaneously coping with grief.

SERVPRO's main concern is the well-being of the family. The compassionate crews care about the customers they serve and want to complete the cleanup to ensure the physical and emotional safety of the family members. It is important to consult the insurance adjuster to determine whether or not a suicide cleanup will be covered. If an insurance company is paying for cleanup services, SERVPRO of Rock Hill & York County will work side-by-side with the insurance company and the loved ones involved in order to provide considerate, proficient services.

Need Biohazard Cleanup Services?
Call Us Today – (803) 324-5780

Why Does My Carpet Smell?

6/4/2019 (Permalink)

Does your home have a mysterious bad smell? If you've already checked the fridge and your trash bins and can't find the source, it could be that you're in need of a carpet cleaning or carpet deodorizer.

Just like stains, carpet fibers can trap odors, making them linger in your home indefinitely. If you think your carpet could be the problem, consider the possible sources of the odor.

Moisture or dampness

Sometimes, moisture can get underneath the carpet and carpet pad, leading to musty odors.

This moisture can come from humidity, spills or potted plants that drip onto the carpeting.

A flood can also cause carpet odor, such as when a finished basement floods during a rainstorm.

If not addressed properly, continued moisture exposure can cause mold and mildew to grow under the carpet padding. Not only will it increase the smell, it also creates a health risk.

Pet odor

When pets use the carpet as a bathroom, the smell can really linger.

Even after a carpet cleaning, the smell of pet urine may return. This is due to the gases released by the bacteria that are digesting the urine. If any of the urine remains in the rug fibers, it will continue to smell.

The same is true for vomit, another common problem associated with pets and carpeting.

These bacteria are activated by water, which is why the smell may intensify after a thorough cleaning.

Dry carpet cleaning treatments or treatments that use enzymatic odor removal products are the best solution for eliminating pet smells. Enzymes are particularly effective because they attack the bacteria, thus eliminating the source of the smell.

Cigarette smoke

If a smoker lives in the home, the carpet can collect the cigarette smoke odor.

While the homeowners may not notice the stench because they live with it, visitors or someone who purchases the home will definitely notice the smoke smell.

A professional carpet cleaner may be able to remove the smell, but if the smoking was excessive, a carpet deodorizer may not be enough, and the carpeting may need to be replaced.

Old age

Carpeting is made from fibers. Over time, those fibers break down. When the carpet begins to smell old, there is little that can be done.

Carpet cleaning cannot take the old, musty smell from carpet. This is when it simply needs to be replaced.

In addition to the smell, old carpet starts to release dust, which can contribute to indoor allergies.

Food and drink spills

Food and drinks that spill onto carpet can lead to odors.

Like pet smells, these organic products attract bacteria. As the bacteria break down, they release smelly gasses. Again, professional carpet cleaning is the best solution to remove the smell.

Once you find the source of your carpet odor, you can decide on the best treatment. For organic smells like pet odors or food spills, consider two professional cleanings to thoroughly remove the bacteria.

For other problems, like old age or mold, you may need to replace the carpet. Knowing where the odor is coming from will help you make the right decision for treatment.

Source: http://www.pantagraph.com/lifestyles/home-and-garden/why-does-my-carpet-smell/article_bfdfccde-9a9f-5f9c-8938-c1ff71734c5b.html

Forensics and Crime Scene Clean Up

6/4/2019 (Permalink)

Forensic scientists and crime scene technicians both play an essential role in investigating as well as solving crimes. Another crucial aspect not to be overlooked is crime scene cleanup, which is a critical element following the advent of a crime, particularly violent crimes. In many cases, crime scene cleanup in both commercial and residential settings involves dealing with potentially hazardous materials, such as blood, excrement, semen, and other bodily fluids. Forensics and crime scene cleanup are separate but related areas that must work hand in hand to get the job done. It is not just a matter of solving a crime or determining the cause of an accident, there are also safety concerns to be addressed.

While crime scene techs analyze the accident or crime scene and collect evidence, it is the forensic scientists who analyze the evidence in order to gather clues pointing to a possible suspect, the cause of death, or other key pieces of information. While their roles are quite different, they work in league together and law enforcement counts on the contributions of these professionals to help them solve crimes. Meanwhile, those charged with crime scene cleanup must adhere to strict guidelines and protocols in place for public safety reasons.

The technicians that are tasked with handling such cleanup areas have special training and knowledge to thoroughly evaluate, sanitize, clean, and disinfect a crime scene area, minimize emotional distress related to the incident, and restore a property to its former status. Moreover, these techs must also make certain any hazardous materials involved are disposed of in a proper fashion and that public safety is a priority.

Technicians who are trained in this field are experienced with a wide variety of crime scene cleanup situations. Whether the crime scene involves an accidental death, homicide, suicide, or some other type of injury, these specialists are extensively trained in accessing the scene and handling the cleanup in a thorough as well as professional manner.

ForensicsForensics and crime scene cleanup are separate but related areas that must work together to get the job done. It is important to understand the differences involved in both fields. While crime scene technicians, who are often based at police departments or other law enforcement agencies, spend much of their time in the field, forensic scientists usually work in forensic labs, which are controlled, monitored, and contained. Crime scene techs visit a variety of crime scenes to collect evidence and spend much of their workday out in the field, as well as on their feet. They never know until they arrive at the scene what conditions might be involved or how long it will take to clear the scene. They must sometimes work very long hours to ensure all evidence is collected. Conversely, forensic scientists usually work in a laboratory setting, which are kept comfortable, safe, and not exposed to the elements. Unlike crime scene techs, scientists who specialize in forensics are well aware of the environment they will be exposed to on a daily basis and usually work a standard 40-hour week. 

Once forensics is in order and the techs have completed their collection, crime scene cleanup must be handled before law enforcement can release the scene and allow citizens access to the affected area(s). No matter what quantities of bodily fluids or other contaminants might be present at a crime scene, crime scene cleanup techs are trained to handle the cleanup process with a detail-oriented approach, as well as special attention to safety and security protocols. Much like forensics itself, the devil is in the details.

Forensics

Since forensics is such a specialized area, scientists who are trained in forensics require more formal education than crime scene technicians do. In fact, many crime scene techs start out as law enforcement officers. Crime scene technicians might have a two-year degree and some criminal justice training, especially at rural or smaller law enforcement agencies. Meanwhile, metropolitan or larger departments might require their crime scene technicians to have a bachelor’s degree in science or forensic investigation. On the other hand, scientists who specialize in forensics must have at least an undergraduate degree in a natural science, such as physics, biology, or chemistry. While crime scene technicians need specialized training in criminal investigation, forensic scientists often need only a science degree because they do not investigate crimes directly and are usually not in the field. Instead, they conduct scientific experiments and analysis related to forensics. However, some scientists who pursue this occupation opt to supplement their science training with graduate degrees in forensic investigation.

Other factors to consider in relation to crime scene cleanup include making sure the technicians involved are in fact experts in their field and properly trained, that no crime scene is too big or small to handle, and they are ready to assist those affected through their ordeal, no matter what is involved. Additional important features of a crime scene cleanup team include fast response, around-the-clock availability (24/7/365 days a year), current sanitation and decontamination techniques and/or equipment, as well as full service accommodations at all crime scene locations.

While forensic scientists and crime scene technicians both play an essential role in investigating as well as solving crimes, another crucial aspect not to be overlooked is crime scene cleanup, which is a critical element following the advent of a crime, particularly violent crimes. In many cases, crime scene cleanup in both commercial and residential settings involves dealing with potentially hazardous materials, such as blood, excrement, semen, and other bodily fluids. Forensics and crime scene cleanup are separate but related areas that must work hand in hand to get the job done. It is not just a matter of solving a crime or determining the cause of an accident, there are also many safety concerns to be considered. These safety concerns involve not only the affected crime scene areas, but public safety as well. Any hazardous materials involved in a crime scene must be disposed of in a proper fashion and public safety protocols must be adhered to in order for law enforcement to release the scene, as well as the public to be allowed access.

Need Biohazard Cleanup Services in Rock Hill or Fort Mill?
Call Us Today – (803) 324-5780

Source: http://guardianlv.com/2015/06/534022/

Water Damage Remediation in Your Tega Cay Home Can Be Easy

5/30/2019 (Permalink)

A leaky ceiling can cause water to sit for a long period of time before anyone notices. Contact SERVPRO for water damage remediation assistance.

Water Removal Equipment for Property Damages in Tega Cay

When large amounts of water enter your property, it can be challenging to deal with correctly. Industrial equipment is often needed to remove the water before it migrates into different parts of the home or submerges your subfloor. We offer a quick solution to the minor, medium, and major scale property emergencies involving water. Our technicians are expertly trained and can arrive onsite in as little as four hours of notification of loss. 

The critical variable of water removal in Tega Cay is time. The longer standing water is allowed to remain, the higher the likelihood of sustaining permanent property damages. By enacting a professional service, you not only deal with the immediate issue but also guard your home against potentially damaging secondary issues.

SERVPRO has the resources at our disposal to mobilize different types of equipment and quickly set to work, restoring your home environment. In medium to major emergencies, our submersible pumps can remove vast amounts of water in a very short time. These gas-powered pieces of equipment pump water into a nearby, open sewer point and can transfer an unlimited amount of water in one go.

Once excess quantities of water are pumped out of the property, SERVPRO use portable extraction units fitted with heating elements to dry floors and furnishings. These industrial water vacuums are very efficient at removing residual moisture that may have been soaked up by carpets or other fabrics. They are also unlikely to damage weaker materials during the drying process.

Water can loosen pre-existing debris, microbial growth, or bacteria that are in the home. This causes an unpleasant odor. We usually find that these odors pass naturally once the drying procedure is complete. Sometimes odors can persist after the offending moisture is dry. To combat smells, SERVPRO can deploy a range of deodorant products to help clear your indoor air quality.

For professional assistance and water remediation, contact SERVPRO of Rock Hill & York County at 803-324-5780.

We are here for all Tega Cay residents and business owners.

We Are The Leaders In Clover Fire Damage Restoration

5/21/2019 (Permalink)

We have the experience and equipment to restore your home to pre-damage condition after a fire.

Getting Back to Business after Commercial Fire Damage in Clover South Carolina

Your business plan probably does not account for the devastation a fire could bring to your Clover,SC company. Reviewing your options to recover quickly from a fire loss now goes a long way toward readying your staff and your property in case the worst does happen. Consider consulting with our experienced team to evaluate whether your commercial property has apparent vulnerabilities that can lead to a fire or make the damage hard to remediate.

Commercial fire damage is a common reason for your Clover shop, restaurant, or hotel to face temporary closure. Even a few days of shuttered doors can encourage your customers to seek out alternatives. The clock is ticking when fire eliminates or hampers your ability to provide the products and services the community relies on from your business.

Schedule an inspection from an experienced SERVPRO project manager to develop an Emergency Ready Plan and Profile (ERP). We review your physical plant, making recommendations that can lower your risk of a devastating fire. Also, we work with you to prepare for an unexpected blaze that can happen even after you make adjustments to reduce your exposure.

SERVPRO’s extensive experience in fire damage remediation helps us identify issues that make an accidental fire more likely. Expect us to make suggestions about how you manage inventory and other storage, updates of electrical systems, eliminating tangles of extension cords and surge protectors, and maintenance of kitchen and food prep areas, whether you operate a restaurant or merely offer cooking space in a breakroom for employees.

Your input is crucial, and we ask business owners to download and use the SERVPRO ERP app. Provide us information about vendors and contractors who set up your spaces and systems, identify utility shuts offs, and list trusted employees or others you designate to act on your behalf if you are on a trip or otherwise unavailable when a fire disaster strikes. We plan with how to respond to the crisis with just a brief downtime, perhaps containing the damaged area so that business can continue as usual in unaffected spaces.

Fire, Smoke, or Soot Damage? Call Today (803) 324-5780

How We Eliminate Signs Of Water Damage In Your Clover South Carolina Home

5/9/2019 (Permalink)

We are a Clover South Carolina fire and water damage restoration company ready to help.

Eliminating Telltale Signs Of Water Damage In Clover,SC Is Easy With Professional Help

Incidents such as broken dishwasher hoses, washing machine overflows, or even weather events such as driving rain, forcing water through openings in windows or door can leave you grappling with water loss. Extracting standing water and drying the property deals with most of the problems associated with such incidents. However, telltale signs of the loss can remain, messing the visual appeal of your Clover,SC home, or making it uncomfortable to stay indoors.

Depending on the starting point of the event that leads to water damage in Clover, it can leave discoloration, staining or other patches on different surfaces. Water originating from a higher level such as a leaking plumbing line in the ceiling or a broken appliance such as a washing machine in upper floor rooms can cause discoloration patches on walls and ceilings. The patches form as the water evaporates and leaves sediments or due to chemical action. Our SERVPRO technicians use professional cleaning agents to clean areas with signs of discoloration. We can also repaint or do other refinishing processes to deal with the damage “Like it never even happened.”

It is common for unpleasant smells to develop after water loss incidents. Such smells may not go away unless you take elaborate deodorization steps. Smells can develop due to issues such as mold growth or contaminants aerosolized by the air movements from drying equipment. Our SERVPRO technicians take different steps to rid your property of any traces of bad smell. We use Air Filtration Devices fitted with HEPA filters to remove airborne particles. We also dry all traces of moisture from your property to prevent mold development. We also use specialized equipment such as hydroxyl generators to neutralize bad odors.

If the water runs down the wall cavities, it can affect the insulation. Contact with significant amounts of water affects the "R" value, diminishes the fire resistance and even affects antimicrobial properties of cellulose insulation. You might not notice that your insulation is compromised, but one telltale sign you cannot miss is higher energy bills. Our SERVPRO technicians use penetrating probes to check for wet insulation. We then force air into the wall cavities using special venting equipment to dry excess moisture.

For an elaborate restoration of your home after water loss incidents, call SERVPRO of Rock Hill & York County. We’re Faster to Any Size Disaster.

Have Water or Flood Damage?
Call Us Today – (803) 324-5780

Our Flood Damage Specialists Can Handle Any Size Disaster In Rock Hill

4/25/2019 (Permalink)

If you need a practical solution to large scale property damages, contact us at 803-324-5780.

Large Scale Commercial Flood Damage Solutions For Rock Hill

A period of heavy rainfall during the winter months can be a cause for concern for property managers. Those that run warehouses should always make a check for any potential leaks or roofing problems to avoid full-scale flooding. Unfortunately, these events can be the result of a myriad of reasons so keeping a licensed, qualified and professional restoration service on hand could save you time and hassle.

A warehouse manager in need of restoration for commercial flood damage in Rock Hill should always be aware of the size and scale of the company they use. SERVPRO uses local technicians who are available on call throughout the night. In the case of a flood situation, we can send a team of technicians led by a project manager to remedy the issue. Our access to national scale resources ensure we have the right equipment and can mobilize it quickly enough to minimize any potential loss of revenue.

Warehouse buildings are often more exposed than residents or other commercial builds. Our restorers can perform vital safety checks including restoring power, performing emergency board-ups and generally making the site safe for restoration work to begin. Water issues are particularly time sensitive so by arriving on site swiftly we can mitigate loss and prevent permanent damages.

All moisture carries microbes. A clean water emergency can become more severe when it comes into contact with existing debris or dirt. This is a pertinent issue for warehouses where older buildings can harbor pre-existing mold or soiling. Once water enters, it imbibes these microbes moving from clean water to grey or even black.

SERVPRO technicians can rectify this by removing water using submersible gas pumps. We can also mobilize truck-mounted extraction units which cover a larger surface area and are built for industrial scale water removal. The careful placing of dehumidifiers allows us to control humidity levels in the structure which is essential to maintaining control of microbial growth.

If you need a practical solution to large scale property damages, contact SERVPRO of Rock Hill & York County at (803) 324-5780 now.

What Not to Do After a Toilet Overflow

3/27/2019 (Permalink)

We can help with your toilet overflow cleanup in York County.

Toilets work around-the-clock removing waste from your home, and they’re bound to hit a bump in the road. When that hiccup is an overflow, things can get dangerous quickly. When potentially contaminated water is coming at you fast, it’s easy to make mistakes. Don’t make things worse. Learn what not to do when a toilet in your Fort Mill,SC home overflows due to sewer damage, clogs or other complications.

Why Toilets Overflow

Toilets aren’t complicated, but all of the mechanisms have to work together properly for them to function correctly. When that doesn’t happen, it’s often due to a blockage or damage. Other causes can include:

• Drain pipe blockages
• Blocked sewer lines
• Stopped up toilet traps

However it happens, your flooded toilet is a major source of contaminated gray water that has to be controlled fast.

Don’t Let It Run

The sooner you can stop the liquid, the sooner you can reduce sewer damage water and potential pathogen exposure. Locate the water shut off valve behind your toilet and stop the flow. Or, if you can’t find the valve, pry off the tank and block the float that lets water in.

Don’t Delay Clean Up

The water from a toilet is likely exposed to bacteria, and other pathogens so don’t waste time before cleaning up. Put on rubber gloves and use towels to absorb the water. Be sure to wash the towels thoroughly afterward.

Don’t Play Plumber

Sometimes it’s easy to see that something is blocking the toilet. But if you can’t see and remove it, call a plumber. That’s because gray water if left to sit, can become bacteria-laden black water quickly. Get a plumber in there to clean it up before this is a real hazard.

From sewer damage to old-fashioned clogs, there are lots of things that can cause toilet overflows. Tackle modest flooding yourself, but leave the tougher jobs to plumbers, a sewage company or your local water removal specialist.

Need a water damage restoration company in Rock Hill or Fort Mill call us today at 803-324-5780.

Commercial Water Damage Restoration Cleanup In Fort Mill

3/7/2019 (Permalink)

Need emergency commercial water damage restoration service? We can help.

Commercial Flood Cleanup

In Fort Mill South Carolina many buildings suffer a water damage claim every year. They range from small areas affected to large floods that cause damage every room. 

Office And Administration Areas And Water Damage

When office areas are affected by water and need extraction many challenges arise. You have to deal with electrical outlets getting wet, computers, monitors and printers and personal belongings of staff. Along with those items you have desks, chairs and filing cabinets they all need to be moved or put on blocks so they are not damage.

Warehouse And Storage Areas And Water Damage

When the water affects the shipping and receiving area of a building there are many challenges as well. Many times pallets of product are throughout the warehouse are. These pallet do help to keep inventory from getting wet if the water did not come from above. Water extraction in this area needs to be done quickly so the company operations may get back on track.

For more information on how we can help with a water damage or burst pipe that has affected your commercial building call us at 803-324-5780. 

Commercial Water Restoration in Fort Mill Presents Unique Challenges

SERVPRO of Rock Hill & York County has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

What To Look For When Choosing A Restoration Company

2/21/2019 (Permalink)

Rock Hill South Carolina fire and water damage restoration company.

What To Look For When Choosing A Restoration Company

When a homeowner’s house in Rock Hill,SC becomes damaged as a result of a flood, storm or fire, choosing a company to assist in the restoration process can be difficult. There are several factors to consider that can help homeowners find a company that’s Faster to Any Size Disaster.

1. Experience

After a disaster, damage to a home can be extensive and multifaceted. For example, water damage can also result in mold growth, and fires can make an area more prone to flooding. Though some companies specialize in certain types of disaster responses, it’s generally wise to choose a company that knows how to handle a myriad of issues. An experienced restoration company can also assist homeowners with their insurance claim and can answer questions.

2. A Quick Response

After a home becomes damaged, it’s often important for the restoration process to begin as quickly as possible. The longer it takes for restoration to begin, the more likely it is that the amount of damage will increase, meaning the cost and time it will take to complete restoration can drastically increase. A restoration company that is locally owned will respond Faster to Any Size Disaster, whereas a company that is not local will be more likely to have a slower response.

3. Access to the Right Tools and Equipment

When it comes to restoring a home, it’s often important that a restoration company can quickly access the tools and equipment necessary. When specialized equipment is needed to restore a home, waiting to equipment to arrive can bring the process to a grinding halt. However, a local business that is part of a franchise will have access to a myriad of helpful equipment and can also get the equipment to damaged homes in a timely manner.

Experience, response time and access to the best tools and equipment are important factors to consider when choosing a restoration company. Ultimately, a restoration company that is Faster to Any Size Disaster can improve the process for everyone involved.

Have Questions? Call Us Today – (803) 324-5780

Clover South Carolina Commercial Restoration Company

2/7/2019 (Permalink)

Commercial emergency restoration service team is ready to help Clover Businesses and residents.

Hotels Rely On Professional Flood Damage Remediation In Clover

Just south of Charlotte and a few miles away from Charlotte International Airport, Clover,SC provides lodging and other hospitality services. If a hotel experiences a flooding loss, the impact on the many guests with plans and reservations spreads the misery and negatively impacts the reputation of the facility, regardless of fault. A partnership with a reputable flood damage restoration company is the key to protecting both your hotel and your guests.

Flood damage has the potential to close down your Clover commercial holdings. A hotel, with its event spaces, restaurants, common areas, pools, health centers, and guest rooms, are real regional assets. Our mission is to assist both our customers and the community at large with disruptive disasters like flooding.

Whether the excess of water stems from an internal source like a major supply line breakage or overland flash flooding fast action is a must. SERVPRO has the scalable capacity to respond swiftly and comprehensible to a disaster of any size. Our experienced management team assesses the need and develops an action plan to remove the water and dry the affected areas with as little disruption to the workings of the business as possible.

SERVPRO crews arrive with the pumps and extractors needed to remove the standing water. We identify any contaminants present, especially if the source is overland flooding or waste backup. Category 2 and 3 water, also known as Gray and Black, require containment and disposal as hazardous waste. Our crew manages that seamlessly. If the water is determined clean enough, we consider in-place drying of carpeting using a specialized protocol.

Once SERVPRO rids the property of the visible water and checks for hidden pockets with thermal scanning, we determine drying goals based on moisture readings taken in various strategic places. Air movers, heaters, and dehumidifiers join forces to dry out the flooded areas.

All affected areas receive sanitization treatments with EPA-registered disinfectants to make sure to inhibit the growth of any contaminants. Periodic monitoring by SERVPRO crew members ensures the goals are met.

We are happy to serve the Town of Clover and its residents.

Have Questions? Call Today – (803) 324-5780

Commercial Building Restoration Services

We are available 24 hours a day to get your Clover or Lake Wylie business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation.

Dealing With A Water Damage Disaster In Your Lake Wylie or Clover Home

2/7/2019 (Permalink)

Water damage emergency in Clover South Carolina? Call us today at 803-324-5780.

Why SERVPRO Water Removal Specialists Are Such Dedicated Individuals In Lake Wylie and Clover

There are many ways that water can invade your home in Clover South Carolina. When it rain heavy near your home, creeks overflow, or a toilet backs up and sends water over the rim, your home can end up with a severe situation. You need someone solidly dedicated to understanding the gravity of the predicament your home faces, and who also knows how to fix things correctly. We have the skills, training, and experience to perform the work that invasive or lost water requires.

This is why SERVPRO specialists dedicate themselves to staying abreast of the latest developments, which is particularly useful when homes in Clover need water removal services and other restorative work. As a local business, many of our customers are also neighbors, friends, or relatives. We treat all of our clients in a professional and friendly way, knowing that when we receive a call, it is because something severe has happened to someone's property. We are dedicated to making everything “Like it never even happened.” again, quickly, and as inexpensively as possible.

When we work on someone's home, we treat it like it was our own, always taking care to make a note of any additional problems we observe that might worsen over time. We discuss these with the customer and explain the options available to resolve these problems. With water removal, we might notice weak spots in floors, mildew or mold, odors, problems with padding under carpeting, and many other issues. Restoring a home in such areas early saves time, and reduces the amount of overall damage.

We also understand that the amount of time spent restoring your home can feel like an interruption to your family life, so we work as quickly as we can while still performing all of the work needed.

Flooding or Water Damage? Call Us Today – (803) 324-5780

24 Hour Emergency Water Removal Service

Flooding or water damage can affect your Clover home or business, day or night, without warning. That’s why we provide immediate emergency water damage restoration services 24 hours a day, 7 days a week – 365 days a year.

Rock Hill Commercial Warehouse Floods

2/6/2019 (Permalink)

Rock Hill water damage emergency cleanup company is ready to help with your property.

Water Damage Emergency In Rock Hill

A large commercial building in Rock Hill South Carolina had a flood due to a burst pipe. The pipe was located just above the bathroom and caused water damage throughout the property. The main office area had 2 inches of standing water. The water also affected the walls and insulation inside. In the warehouse there was over 20,000 square feet of water affecting pallets and merchandise. 

Our after hours restoration team was onsite and worked through the night to get things under control before more damage set in. It took two days of water extraction to get the standing water up. After that they began the drying process with dehumidifiers and air movers.

If you are a property owner and need quick water damage restoration service in Rock Hill, Fort Mill, Clover or the York County area call us today at 803-324-5780.

Clover 24 Hour Emergency Water Damage Service

1/10/2019 (Permalink)

Call SERVPRO for immediate response to your commercial building water damage 803-324-5780

SERVPRO of Rock Hill & York County County is available 24 hours a day for commercial water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 803-324-5780

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Rock Hill & York County

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. For Clover South Carolina water damage cleanup service call today for help. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. 

Rice N Beans

1/3/2019 (Permalink)

Amazing night.

Last night some of our staff and family had the opportunity to help with the organization Rice N Beans. It was eye opening experience to help people who have falling on hard times and are now homeless. It truly changed my view life and what true struggle is. If you are looking to give a little of your time to do something different I suggest you start here. For more information on how you can get involved follow the link https://www.ricenbeans.org. I guarantee you will not forget the experience.

3 Storm Flooding Business Survival Tips

10/25/2018 (Permalink)

We are ready for any size flood that has caused damage to your commercial building in Clover South Carolina.

Storm warnings in Clover,SC may give you the heads up that you need to prepare, but what steps are most important and how should they be carried out? Use the following tips to protect your people, your equipment and inventory, and your buildings as much as possible when storms hit. Learn how to reduce your losses and when to tear out damaged property when flooding is an issue.

1. Focus on Personnel Safety

Your first step when storms lead to flooding is to follow all evacuation warnings. Failure to follow evacuation instructions could lead to injuries or deaths. Before the storm hits, you should have an evacuation protocol in place, so your employees, renters, or personnel know exactly how to respond, where to go, and how to remain in contact with you.

2. Protect Property and Documents

The more you know about the types of flood risk in Clover,SC the risk of flooding, and whether to invest in flood insurance policies, the better prepared you'll be when disasters strike. Develop and practice evacuation routes and emergency response procedures. Take steps such as storing documents in waterproof containers and backing data up on the cloud. Keep your most valuable equipment and supplies on higher levels of the building and keep up a regular schedule of maintenance to reduce water damage.

3. Begin Storm Restoration Right Away

As soon as you get the go-ahead from authorities, give your properties some attention. This will involve removing all water and drying the property. You may want to involve storm restoration professionals in this step and the following steps. Next, tear out damaged, wet materials, such as soggy ceilings and warped studs. As you tear out sections of the building that you can't repair, continue the drying process, so you can be sure to get all of the hidden areas of the property. Finally, turn your focus to the restoration of your building.

Have Questions? Call Today – (803) 324-5780

Commercial Building Restoration Services

Air Freshener Alone Isn’t Going to Cover That up: Flood Odor and the Removal Process

9/25/2018 (Permalink)

Ready to help Rock Hill residents with flood damage.

Flood water in Rock Hill South Carolina is typically a mixture of overflowing rivers and sewage loss. It is no surprise, then, that floods leave behind a significant odor when they recede, especially when you consider the addition of mold growth. For most homeowners, the elimination of the smell is the most substantial part of the removal process; however, it can be overwhelming to figure out just what to do. The following four steps should help ease your mind.

1. Wet Vac and Dry Flooded Areas

The first step to removing the odor in your home is the same as the first step for restoration: remove any excess water and dry flooded areas thoroughly. To speed up this process, you’ll want to have on hand several wet-vacs, industrial fans, and air movers. In addition to these tools, you should open up all doors and windows to help ventilate your home.

2. Remove Affected Materials

Beyond removing excess water and drying out damaged areas, you’ll want to remove all affected materials, including carpeting, draperies, drywall, and insulation. Any of these items that are left and may contain moisture can lead to further mold growth, which will contribute to both the odor and other health concerns.

3. Steam Clean and Disinfect Everything

Once your home is thoroughly dry and affected materials have been removed, it is time to clean and disinfect everything. You will want to rent steam cleaners and purchase several mops and rags. You can begin by mopping all the floors and wiping down all walls with your choice of disinfectant. You can follow this by steam cleaning any remaining carpeting, draperies, or furniture. After you have done all the scrubbing, you should also disinfect any plumbing fixtures and ductwork.

4. Call an Expert

Rock Hill likely has several restoration specialists near you. There is no reason to have to go it alone. Experts offer a vast array of services, and their experience can be invaluable to you.

The odor that occurs after flooding is a combination of sewage and mold growth. While it may seem unbearable and resilient, the steps above should help you remove the odor and restore your home to some degree.

We are only a call away for burst pipe repair cleanup service.

Have Storm or Flood Damage?
Call Us Today (803) 324-5780

How SERVPRO Can Help When it Comes to Flood Damage in Your Fort Mill Store

9/24/2018 (Permalink)

We are ready to help.

When Flooding Affects Your Fort Mill Retail Store

The responsibilities of managing your Fort Mill retail store unfortunately also come with maintenance and restoration duties when disaster strikes. When coastal storms hit land with enough force, this severe system can spell significant trouble for those in its path. Hurricanes, for example, can unleash several feet worth of rainfall over a brief period, even well inland. You need to have a plan of action which preserves your investment and your building, helping you to move forward in the aftermath of severe weather that allows for flooding.

One of the troublesome aspects of flood damages to your Fort Mill business is how quickly this damage can spread throughout the building. With many construction materials and the content of the structure itself at risk, time is of the essence to help mitigate the situation so that it is not so detrimental to your business or to the possibility of reopening to the public in the immediate future. Our SERVPRO rapid response team can help you safeguard your stock that remains at risk throughout the disaster.

It is essential that one of your first calls should be to the insurance company that offers coverage for the building that you use. This agent can help you to understand what the insurance company needs to file a claim, and this often requires proof of the damage you believe occurred, as well as a catalog of the items that became ruined or irreparably damaged by the intruding water.

As tempting as it might be to begin this estimation and assessment on your own, it is better left to the SERVPRO estimator and project manager assigned to your project. These individuals get extensively trained in safe practices inspecting areas that could have extensive damage and considered dangerous for those without the appropriate safety equipment.

The critical thing to remember about flooding in your retail store is that the situation only stands to get worse the longer that you wait for professional assistance. Our SERVPRO of Rock Hill & York County team of professionals is available 24/7 to help you throughout every step of the restoration process following a flood in your building. Give us a call anytime at (803) 324-5780.

We are happy to help all residents and business owners in the Fort Mill community.

4 Reasons You Should Avoid Driving Through Flooded Streets

9/20/2018 (Permalink)

Flood cleanup service.

A significant downpour in Baxter Village South Carolina can backup drainage systems and cause waterways to overflow, resulting in flash floods. Traversing a flooded street can be extremely treacherous and should be avoided, if possible, for several reasons.

1. Water Depth

It’s easy to underestimate the depth of standing water. High water levels could stall your engine, eliminating your ability to control your vehicle. Attempting to restart a stalled vehicle could also result in significant engine damage.

2. Washed Out Road

Flood waters can also wash away roadways, removing the surface for your tires to grip. Without grip, you will have no control over your vehicle and will be at the mercy of water currents.

3. Fast-Flowing Water

If you drive into fast-flowing water, your vehicle could be easily swept away, endangering the welfare of yourself, your passengers and the emergency personnel dispatched to rescue you.

4. Dangerous Debris

Swift water currents can also carry large debris. If you enter a flooded street, your vehicle could be struck by floating debris. This could result in serious injuries or significant damage that could impede your ability to escape from the vehicle.

Additional Safety Tips

Avoiding flooded roads is the best course of action. However, if you are not able to find an alternate route, take extreme caution and follow these safety tips:

• Drive slowly but steadily through the water
• Try to drive in the middle of the roadway where the water may be shallower
• Avoid driving through areas with downed power lines
• If your vehicle gets washed off the road, abandon it for higher ground
• Call Fort Mill Fire Department

A Dangerous Situation

Floods are dangerous, can cause significant destruction and often require extensive cleanup and restoration efforts. Most travel tips advise avoiding flooded streets because navigating flooded roadways can damage your vehicle’s engine and potentially endanger the lives of everyone inside the vehicle. If you cannot find an alternative route, drive cautiously and be prepared to abandon the vehicle if it becomes trapped in high water.

For more information you can visit our SERVPRO of Rock Hill & York County Angieslist page.

Category Three Water: What Is It and Who Should Clean It?

9/19/2018 (Permalink)

We are ready to help with your water disaster.

Water Cleanup Service For Clover

Clover South Carolina is prone to flooding during the rainy season. As business owners, this presents a growing concern for not only safety and profitability but the integrity of your property. Thankfully, most insurance companies cover burst pipes and toilet overflow; however, if your business is ever struck by flood water, you may be left with a few questions about water categories, especially category three.

1. What Is Category Three Water Damage?

Category three water damage is typical in large-scale flooding. This natural disaster tends to overflow rivers and overburden sewage systems leading to a dangerous mixture call the black water. At this category level, water is capable of supporting bacterial growth and becomes hazardous for humans and pets to consume or come into contact.

2. Can You Clean Category Three Water Damage Yourself?

No, unless you are a professional, you should not attempt to clean black water yourself. This type of flood water can cause illness and disease and possibly death if touched or ingested. It is not uncommon for this type of water to carry hepatitis pathogens, and you do not need to swallow this water to become ill or a carrier.

3. Who Cleans This Type of Water Damage?

As category three water is dangerous, it is wise to seek the assistance of professionals who hold the appropriate certifications and training to handle and dispose of this type of water. You can check with your local Clover municipalities or York Emergency Management to find restoration specialists capable of this type of work.

Since flooding is a concern for most business owners in this area, and category three flood water presents potential risk from exposure, it is wise to seek assistance from your insurance provider and local government to ensure that you as well as your business remain safe. Do not let the concern over expense come above the concern for your health.

For more information about us you can go to SERVPRO on Linkedin or SERVPRO on Yahoo.

Hurricane Florence Update

9/11/2018 (Permalink)

Be ready for the storm this week.

SERVPRO of Rock Hill & York County is prepared as we await Hurricane Florence. We are watching this storm carefully with you, our neighbors, and are ready to help in event that storm damage occurs. We provide 24-hour emergency service and have teams and equipment standing by to help our community recover from any wind or flooding damage that happens. 

Local news stations report that we may experience 4-8 inches of rain, 20 mile/hour winds over the next 72 hours. Please be safe and tune in to updates on conditions about Hurricane Florence from local news outlets and law enforcement officials.

Local television stations like Fox News are giving updates as the hurricane gets closer.

Many areas along the coast of South Carolina have mandatory evacuations in place starting today. If you are inland be ready for congestion on streets and hotels as they will be looking for a safe place to stay while the storm passes.

Brad Panovich's Facebook page has great updates for residents in the Charlotte area.

Hurricane Florence is Heading Towards The Carolinas

9/10/2018 (Permalink)

We are here to help if you have storm damage.

Storm Season Is Here Hurricane Florence continues to threaten North and South Carolina's coast. We encourage you to prepare your home and business by following these tips from FEMA:Home:1. Cover all of your homes windows with precut plywood or hurricane shutters to protect your windows from high winds.2. Plan to bring in all outdoor furniture, decorations, garbage cans and anything else that is not tied down.3. Keep all trees and shrubs well trimmed so they are more wind resistant.4. Turn off utilities as instructed. Otherwise turn the refrigerator thermostat to its coldest setting and keep its doors closed.5. Turn off propane tanks.6. Ensure a supply of water for sanitary purposes such as cleaning and flushing toilets. Fill the bathtub and other large containers with water.Business:1. Carefully assess how your company functions, both internally and externally, to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating.2. Identify operations critical to survival and recovery.3. Plan what you will do if your building, is not accessible. Consider if you can run the business from a different location or from your home. Develop relationships with other companies to use their facilities in case a disaster makes your location unusable. For more information about us you can visit our SERVPRO yellow pages site. You may also visit York County Emergency Management for more information and questions you may have.  SERVPRO of Rock Hill & York County is locally owned and operated—so we live and work here too, and are proud to be part of the Fort Mill community. We are also part of a national network of 1,700 with special Disaster Recover Teams that can respond with additional resources during catastrophic storms and major events. 

Have Storm or Flood Damage?
Call Us Today (803) 324-5780

Understanding “Black Water” From Storm Flooding

9/6/2018 (Permalink)

We are ready to help with your flood cleanup.

Flooding in Clover or Lake Wylie?

Storms in Lake Wylie,SC can quickly overwhelm local bodies of water and cause severe, unexpected flooding. What does it mean when someone uses the term “black water” to describe a flood? Is this just plumber lingo or a casual description? In fact, it is a commonly used term in the insurance industry. It doesn’t have anything to do with the color of water and is used to describe one of three categories of flood water:

• Category 1- “clean water”
• Category 2- “gray water”
• Category 3- “black water”

As the names indicate, the categories are defined by progressively more contaminated states. Some water, like that from sewage spills, starts as Category 3 but may be recategorized due to exposure of time, temperature or direct contamination from additional elements.

Why Are Storm Floods Considered “Black Water?”

As you probably concluded already, Category 3 floods are unsafe for human exposure and may include the following contaminants:

• Bacteria
• Parasites
• Fungi
• Chemical hazards
• Sewage

Local flood water is considered Category 3 water because rivers, lakes and seas naturally contain some of these contaminants and may also be exposed to these elements during the storm event.

What Can You Do About Category 3 Water?

Category 3 water should be mitigated as quickly as possible to reduce damage of your building and materials, and to prevent subsequent problems such as the development of mold. It’s important to remove flood water as quickly as possible because the wet environment is a breeding ground for mold, which can begin to reproduce in as little as 24 to 48 hours.

After storm damage, it’s important to find the right company to help get your building back to normal. A good remediation and restoration company will respond quickly to begin water removal and drying, and be able to handle the entire restoration process. When Category 3 water is involved, it is critical to have knowledgeable and experienced professionals that know what must be disposed of and how to clean what may be saved.

If you live in River Hills Plantation community or the surrounding area we are a local restoration company ready to help. For more information about us you can visit our SERVPRO Yelp page.

How Commercial Flood Damage Remediation Helps Businesses in Rock Hill

9/6/2018 (Permalink)

Call us for emergency commercial restoration service.

Team SERVPRO Considers Safety Before Drying Out Your Flooded Property

You may be left wondering how to address commercial flood damage once the flood waters recede. It is the time to return your business to its earlier state by determining what is salvageable and replacing some items if necessary. If you do not take the right measures, problems such as deterioration of wall and wood coverings, as well as mold growth arise. A professional inspects your Rock Hill property to determine the most appropriate restoration procedures.
 
There are many factors that our SERVPRO technicians look at when choosing the most suitable procedures and equipment to use during commercial flood damage in Rock Hill. For instance, we look at the amount of time the property has experienced exposure to flood water, the degree of damage and the amount of area which need restoration. It means we have to come up with a detailed project timeline after the inspection which addresses the unique needs of the situation at hand.
 
Removal of standing water is a critical step since the longer the water remains on your property, the more additional damage you should expect. For instance, our SERVPRO technicians can use wholly or partially submerged pumps to pump vast quantities of water from your property. We are careful when using the pumps since they are not tolerant of lumps of mud, stones, leaves and any related particles. The amount of time we take during this step depends on the area we are drying and the quantity of water that is present.
 
Before we start to dry your commercial building, we address the safety and health concerns of the occupants. Even when the power is off in the neighborhood, we always assume all electrical circuits are live and turn off the power. We also protect our eyes, hands, and mouth by wearing the right personal protective equipment. It is also the work of our team to perform temporary repairs to windows and roofs to protect your building from additional damage as we are drying the site.
 
SERVPRO of Rock Hill & York County uses advanced technology and techniques to restore your commercial property after a storm, mold, fire, and water damage. Call us at (803) 324-5780 and allow us to return your business to its normal operations.
 

The Far-Reaching Effects of Soot Damage in Your Clover Home

9/5/2018 (Permalink)

We are ready to help with any size fire disaster you may have in Clover South Carolina.

SERVPRO Improves Air Quality during the Fire & Smoke Cleanup and Restoration Services for Your Property

Soot damage is a common concern following a disaster in your Clover South Carolina home. The manner in which it spreads to affect new areas of your residence, materials, and contents makes it one of the most challenging of consequences to restore. Even more to the point, this result from a fire disaster in your home is not something that the homeowner can readily remove on their own for several different reasons.

If you experience fire damages in your Clover residence, it can surprise you to how widespread and challenging they are to overcome. Many homeowners find themselves overwhelmed by the extent of the damage. The insurance company is often the one to require professional restoration work like our SERVPRO rapid response team. Not only can we provide a detailed estimate and photographic proof of the damage sustained, but begin work quickly on mitigating the loss throughout the affected areas of your home upon a signed contract.

Soot damage can be especially challenging because it coats everything that it comes into contact with, providing a sheet of dirt and debris for our SERVPRO technicians to clean up. Often these films can get remedied with dry/wet sponging or through the use of high-powered vacuums, but that rarely takes care of the entire problem. Soot travels through air ducts, leaving the residue throughout this network of sheet metal, fiberboard, or flex in the walls of your home that require concentrated efforts to remove.

Another concern about soot damage is the effect on the environment within your house that must get addressed quickly as well. Our technicians often have to employ equipment like hydroxyl generators for and air scrubbers outfitted with HEPA and carbon filtration systems to help remove odors, debris and soot on even microscopic levels from the air in the affected areas of your home. This provides the added feature of safe and clean indoor air quality IAQ.

While soot damage is just one of the many symptoms that linger in your home after a fire gets extinguished, it is something that requires expertise and the right equipment to restore. Our SERVPRO of Rock Hill & York County fire restoration technicians are available anytime that you need us by calling (803) 324-5780.

More about the Clover Fire Department or the Town of Clover.

What To Do After a Business Fire

9/5/2018 (Permalink)

Ready to help with any fire disaster in Rock Hill,SC.

Rock Hill Commercial Fire Cleanup Company

It's easy to think a fire could never affect your Rock Hill,SC, business, but all too often these disasters affect businesses, leaving people out of work and business owners facing heavy costs in damage. It is possible to recover from this situation, however. Quick action and the correct fire restoration steps can help you get your company back on track.

1. Contact Your Insurance Company

Once you have the go-ahead from the appropriate emergency responders, call your insurance company to discuss the terms of your fire insurance. The company may send out a professional to assess the damages and prepare a claim. When this is done, they make recommendations about fire restoration companies and advise you regarding the content cleaning process. You'll have the information you need about how much coverage you can expect for cleaning and repairs.

2. Don't Attempt DIY Repairs

If you try to repair the structure or your equipment, you could invalidate your insurance coverage. Instead of putting yourself and your property at risk, contact a professional with the training to handle disaster restoration. Many of these technicians are willing to respond around the clock and have the equipment and training necessary to provide a safe, rapid restoration.

3. Understand the Danger

Even though the fire has been put out, the remaining smoke and odors can be hazardous to your health. Anyone entering the property could be affected by breathing in those fumes and could further damage the fragile remains of the property. It's best to board up your services until you've been given permission to return to business. Leave the smoke cleaning services to professionals in Rock Hill.

There are plenty of tasks for you to complete, including coordinating necessary recovery services, communicating with the insurance company and your vendors, and finding a way to keep your customers satisfied during the recovery period. Leave the rest of the fire restoration worries to the professionals. The Rock Hill Fire Department will also be helpful with any questions you may have.

We are always here to help residents of the City of Rock Hill and the surrounding area. For more information about the area or thinking about visiting York County you can check them on the web.

Fast Response When Your Tega Cays Neighbor’s Plumbing Emergency Causes Water Damage to Your Business and Contents

9/4/2018 (Permalink)

We are only a phone call away.

Unwelcome Water Loss to Your Shop in Tega Cay? Call SERVPRO

Tega Cay and Clover South Carolina has many small shopping centers offering convenience and high-quality services to residents. Concentrating retail establishments near each other permits a quick one-stop shopping experience, each of the stores supporting the others as customers realize how easy it is to check off a long list of items when retailers set up shop together. Individual businesses rent the spaces, giving up control of the entire structure.

Shared walls and plumbing can make one Tega Cay store’s bad luck with water damage a crisis for neighboring businesses. An overflowing sink or toilet or break in a water supply line in an adjoining shop can damage your commercial space as the moisture migrates into your unit. Inventory, business records, and customer showrooms can all be harmed even if your portion of the joint plumbing system is in good shape and you have been a  careful tenant. We can help remove water and restore the damage if your issues are secondary to another shop’s trouble.

SERVPRO crew chiefs assess the damage done when water from a spill or flooding from an appliance or pipe break in another company makes its way into your otherwise secure retail space. We work with your insurance company closely as we develop and implement your water damage remediation plan. This is important in cases like this where the insurance carriers for the building owners or other tenants might have a responsibility to cover the costs for some of your content damages as well. Our clear and consistent documentation helps support your claim and limits out of pocket costs.

The SERVPRO team evaluates the damage done to your stored stock, business equipment, furnishings, and paperwork. We might recommend a pack out of at-risk contents to permit your landlord to respond better to the damage done to the building materials. Moving items to our production facility give our trained staff the space to examine the water damage away from your rented business space. We have solutions for water damaged documents, books, and electronics just to name a few of our technicians’ specialties.

When your shopping mall space suffers damage from water losses created by neighboring business tenants, SERVPRO in Tega Cay, Fort Mill, Rock Hill,Lake Wylie and York County can help. Our team is ready to assist with paperwork and a possible move out of your business contents as we also clean up and dry out your property. Call us for emergency restoration service.

Have Questions? Call Us Today – (803) 324-5780

The Steps To Take After Water Damage In Doby's Bridge

8/31/2018 (Permalink)

Water damage can require clean up after a flood in your Doby's Bridge home or business.

Flooding in your home in Doby's Bridge,SC, is not something you want to ignore. Whether you have problems stemming from a storm or a pipe burst, you want to act quickly. You need to call water restoration specialists and your insurance agent. The following steps help you file an insurance claim to get you the money you need to compensate for the cost of fixing the problem and getting your home back to normal.

1. Call Your Agent

The first call you should make it to your insurance agent. This gives you a record of timely reporting and alerts the insurance company that it needs to send an adjuster out to assess the damage.

2. Call Restoration Experts

It's great to have professional restorers on your side. Getting them to your property as soon after the flood as possible can help you understand the damage and what it may take to fix it. They can point out major problems and might catch some things you otherwise would have missed. SERVPRO near Doby's Bridge has the tools and equipment to help you and your family.

3. Document the Damage

Make a list of everything that must be repaired or replaced. You will need this list when you file your insurance claim. It may be useful to take pictures of the damage, particularly if you need to start the cleanup process before the adjuster is able to get there, to provide proof of the damage.

4. Fill Out Forms

Fill out your claims forms properly. Make sure you have all the information you need. If you leave something out, you may have to pay a lot out of pocket for repairs, or your claim may be rejected.

5. Guide the Adjuster

When the insurance adjuster arrives, show him or her your list of damages and walk through the damaged area. Point out areas that are damaged. Use the information you gained from restoration experts as well as their itemized service list to substantiate your claim.

These steps can help you avoid more problems. If you call the right people and file your insurance claim correctly, flood damage doesn't have to ruin your home.

Doby'Bridge School District has one of the newest building in the Fort Mill area. The school is also top ranked in South Carolina.

For more information about us and our services you can look on website like Yelp, Youtube, Zillow and Google+.

For emergency water damage cleanup call 803-324-5780.

Dealing With Standing Water In Lake Wylie

8/31/2018 (Permalink)

Standing water in your Clover area home or business may require professionals with professional equipment.

When there is two feet or more of standing water in your commercial building in Lake Wylie,SC or Clover area the entire remediation process can feel a little overwhelming. How do you even start addressing this problem? You can't pull a plug to let the water drain out. Instead, you need to hire a local storm damage remediation team that has the equipment needed to remove flood-level waters from your building.

Prepare the Area

Before anyone can get in to start removing water, you need to make sure your building is ready for workers. This means turning off all electricity. If you leave the power on, the water may conduct the electricity and pose a major safety hazard. If your building has several fuse boxes, you may be able to leave power on to areas that are not affected by the waters. This will allow your team to run the equipment needed to clean up the flooding.

Use Specialized Machinery

A simple shop vac isn't going to be enough to drain two feet of flooding from your commercial basement. Instead, your remediation expert will have to pull out the big bugs. You may see specialized gear get used on your project, including the following:

• Trash pump
• Truck mount
• Sump pump

The exact machinery used will depend on your situation. For example, if the water includes sludge from sewage, the professionals will have to use a pump that can handle solids as well as liquids.

Finish Removing Water

Once the standing water has been drained, the water-removal process is not finished. You have to make sure your Lake Wylie building is completely dry before you start the remediation process. This can mean tearing out waterlogged flooring, drywall and ceiling tiles. You may also need to use a dehumidifier to suck out as much moisture as possible.

In order to deal with two feet of standing water, you need to work with a professional that has access to specialized equipment. If you try to handle this type of cleanup on your own, you may end up allowing secondary damage to take place. River Hills Plantation is one of the largest gated communities in the Lake Wylie area.

You may also visit us at SERVPRO.com or Google+.

Have Water or Flood Damage?
Call Us Today – (803) 324-5780

3 Reasons Your Sewer May Back Up After a Storm In Fort Mill

8/30/2018 (Permalink)

Sewage backup in Fort Mill South Carolina.

Fort Mill Sewage Backup Cleanup Company 

You may not associate heavy waters with a sewer backup. Usually this type of problem is caused by bad plumbing or blockages in your sewer lines. However, when your Fort Mill,SC, commercial building is filled with sewage after a big storm, you may start to wonder what caused this issue.

1. Overwhelmed Sewer Systems: When lots of water enters the ground all over the city, the city sewer system may become overloaded with water. When this reservoir is full, the liquid has to flow someplace else. This can mean the rain water pushes the sewage back up into your building. Installing a backflow preventer can help you avoid this unsanitary problem.

2. Storm-Caused Damage: Storms can cause trees to fall down and other major damage. While this destruction doesn't seem to have anything to do with your sewer backup, it could in fact be the cause. If a downed tree were to break a sewer line, it could cause the dirty water to seep back into your building. Line breaks are a major cause of sewage loss. Having your system inspected regularly can help you spot and fix weakened areas before they become a problem.

3. Rain-Induced Clogs: Black water can carry foreign objects into your sewer line. Heavy rain, for example, could pick up rocks, twigs and lawn ornaments. As the water flows to the nearest drain, the items it carries end up getting stuck in sewer drains and lines. These clogs cause the sewage to start to flow backwards back into your building. It can be hard to prevent this type of issue.

No matter what causes a sewer backup, it is never a fun problem to have. The unsanitary conditions of the water require you to call in a commercial restoration specialist who has dealt with sewage problems in the past. Without help from an expert, you may be unable to completely resolve the problem. If you live in the Town of Fort Mill or the surrounding area and need emergency restoration service we can help. Call us today at 803-324-5780.

For local news on sewage backup in Fort Mill you can find many articles around the web.

Water Mains Can Allow for Major Flood Damages to Your Rock Hill Residence

8/30/2018 (Permalink)

Rock Hill disaster service company is ready to help.

Team SERVPRO is Always Ready to Help You Deal with Flooding in Your Home Regardless of the Cause

All throughout Rock Hill,SC, substantial water mains weave through commercial and residential areas. These lines get tapped at every residence to provide drinking water. The size of the line itself gets determined by the draw of usage, and if the lines need to feed storage tanks and other offshoots at future junctions continually. The greater the diameter of the main line, the higher the pressure inside.

Many of the main lines still in service throughout the area are ductile iron. This type was the standard at one point for water lines, and until they see a string of problems happen over a brief period, they do not get changed over to the sturdier and more reliable PVC material that holds up better over time. The trouble with these materials is that they are essentially ticking time bombs waiting for the right circumstances to split or break apart, which can cause nearly immediate flooding damages to your Rock Hill home in a couple of ways.

Not all water meters contain backflow prevention devices to stop back-siphonage into your home when a water break occurs. Depending on your proximity to the break, an open service line demanding water can create a vacuum when a water break occurs, pulling the contents of the water line into a residence until they break this vacuum by shutting off their service line inside their house. Our SERVPRO professionals can quickly extract this water from the affected area, but not before damages ultimately occur.

Another way that this break could potentially flood your home is simply being downhill from the incident. Water continually flows at a high pressure from this break until valves on the main line get shut down, and by this point, you might already require flood damage restoration services from our experienced SERVPRO professionals.

There are no ways to adequately prepare for the possibility of a main water line break, but there are ways that you can help to limit the damage you might experience. One way is familiarizing yourself with the primary shutoff valve for your service line. If you have already experienced flood damages in your home, give our SERVPRO of Rock Hill & York County restoration specialists a call right away at (803) 324-5780.

If you are a resident of the  City Of Rock Hill or in the surrounding area we can help with any size flood or water damage you may have. We serve the entire York County area and can assist with your emergency disaster.

Flood Damage Restoration Options For Residents Of Clover

8/29/2018 (Permalink)

Before flood damage restoration can start, we first determine whether the building is safe to enter.

Flood Damage Restoration

Before flood damage restoration can start, we first determine whether the building is safe to enter. We check whether there are any collapsed walls, roofs, sticking doors, sagging ceilings, and if the floor has noticeable cracks. Mud and water make the floor slippery, so, we are cautious when stepping. Floodwaters in Clover may leave sediments within the house, and there is a need to perform shoveling.

Our SERVPRO technicians also inspect whether there are damaged materials in your Clover South Carolina property during flood damage restoration. If the wallboard that covers the walls and ceilings is thoroughly soaked or at least four feet from the bottom of the floor, we remove it and recommend a replacement. Plaster has high chances of surviving a flood when compared to gypsum wallboard. In most cases, when the plaster dries, it disintegrates from the wooden laths. If we face such incidents, we remove the plaster layer and then make a replacement.

There are different ways in which flooding affects the various types of insulation. If your structure has polystyrene insulation, it has high chances of surviving when our SERVPRO technicians hose it off. We discard fiberglass batts when they are soaked with water. Cellulose insulation can hold water for a long duration. When that happens, it loses its fire retardant and antifungal properties, so a replacement is necessary.

If flood water reached the ceiling area, we have to replace it - mainly when it is wallboard. It does not mean all is well when the water has not touched the ceiling; the floodwater can increase the humidity and make the gypsum ceilings to swell. Plaster ceilings may dry after some time, though we might tear them down and make a replacement when they have too many sags and cracks. We can also use pumps to extract water from flooded crawl spaces and install space heater and fans to enhance the drying process.

If you live in the Town of Clover or in the area we can help with any size disaster. You may also visit our Youtube page for some local videos.

4 Ways Water Damage Can Occur in Your Home

8/28/2018 (Permalink)

We are ready to help with your flood cleanup.

What Causes Water Damage

Homeowners in Lake Wylie area should be aware of the many ways water damage can occur in their home. When left unattended, water from a pipe burst or leak may require you to call in repair and restoration professionals. To keep your home safe and secure, here are four things you can look for that commonly cause water damage in Lake Wylie.

1. Malfunctioning Appliances
As your house gets older, so do the appliances. Pipes can rust, hoses can weaken, and the efficiency of your household machines can lower. Deterioration of appliances such as dishwashers, washing machines, and water heaters is a common reason for water damage and flooding. To prevent any sudden disaster, inspect your appliances often.
However, you can’t always prevent appliances from malfunctioning. Water detectors can let you know immediately when something goes wrong. This can help you minimize the damage and clean up the water quickly before the problem gets worse.

2. Bursting Pipes
When sudden pressure occurs in a pipe, there is an increased risk of a pipe burst. This can happen when drains get blocked, toilets get clogged, or when garbage disposals malfunction. Old pipes can burst or leak easily, too. If a problem does occur, shut off the water line quickly and seek professional help.

3. Blocked Gutters
The sole purpose of your gutters is to direct water away from the roof. However, gutters can easily get blocked by leaves, dirt, and branches. This creates a dam in the gutter which prevents water from flowing smoothly down the contraption. When water overflows, it can spill onto the side of the house and soak into the structure.

4. Broken Gutters
Your gutters may not be blocked, but they could be damaged. If there is a crack or break in the material, the water can leak through and cause serious water damage or flooding. You might want to inspect your gutters after heavy storms to check for any damage or blockage.

A pipe burst can cause serious damage. Be sure to keep your home in Lake Wylie,SC safe and dry by taking precautions against water disasters. For more information about SERVPRO you can visit our Facebook page. You may visit the local news media about Lake Wylie flooding. For emergency service call our office at 803-324-5780.

Water Damage Restoration: SERVPRO of Rock Hill & York County

8/28/2018 (Permalink)

Rock Hill residents can call us for any restoration needs.

Water Damage Restoration can be caused by a number of different sources including: hot water heater, sink, refrigerator, roof, pipes, weather, toilet, etc. It’s surprising how quickly a small leak can horrifically flood a room or a slow leak that has been running for years turns into a severe mold infestation. Fortunately, Rock Hill has SERVPRO to help you through any emergency remediation (Fire, Water, Mold & Biohazard). With being a complete one-stop-shop, our goal is to get things back to “Like it never even happened.”®  

The first thing that should be done when a water damage restoration emergency comes up is to call SERVPRO at 803-324-5780. We will immediately send an available crew out to the site to help contain the site. From there, we will schedule a time to come out and put together a complete quote. If the property is insured, we will directly with the adjuster as well as work with the property owner for out of pocket clients.

Time and temperature is the greatest enemy for any water damage restoration. Dehydrating the site is the most crucial step to take to prevent mold and mildew taking over. Our state-of-the-art industrial grade methods are designed to do this in a very timely manner.

From here, any reconstruction or replacement can take place. Rather than having to orchestrate multiple other contractors, we make things easy and convenient by finishing the job from claim to complete. We can dry the carpet or replace it with a brand new floor. If the drywall is damaged, we can replace and paint it back to its original state.

There is no job too big or small for us. If you are in the greater Rock Hill,SC area please feel free giving us a call to schedule a free estimate or if you have any additional questions. We are proud to serve the city of Rock Hill residents and the surrounding area in South Carolina.

Water Damage Restoration Tips

8/27/2018 (Permalink)

Call us today for water restoration service at 803-324-5780.

With hurricane season creeping up on us, water damage restoration may be an unforeseen hurdle that may need to be tackled. Whether it is a leaky roof or a flooding, the professionals of SERVPRO of Rock Hill & York County have a list of tips for any water damage restoration project.

                The first thing that needs to be done is to make sure that all electronics are disconnected. During this process, it is important to determine if the house/property is safe to stay in. To help determine this, give us a call at (803)-324-5780. We are more than happy to come out and provide a free estimate for individuals in the greater Fort Mill and rock Hill area who are insured.

                It is vital that these initial steps are completed A.S.A.P.Once water is introduced; mold can quickly take hold and spread. The faster the water damage restoration process is engaged, the less hassle and troubles will be experienced.

                Once the experts of SERVPRO are on site, the drying and dehumidification process begins. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business for any water damage restoration.

                During this step, we also help with the caring and upkeep of your belongings. If the water damage restoration is significant enough and requires the items to be temporarily moved out, we are prepared to help out with this process. Our goal is to be a one-stop-shop for the entire restoration process from A-Z.

                After the water damage restoration is dried, the build back can begin. 

If you have any additional questions, please visit our website and give us a call!

Storm Preparation for Your Home

8/27/2018 (Permalink)

We have storm damage teams ready to help.

Storms in Fort Mill,SC can happen abruptly, so it helps to be prepared. There are many steps that can be taken ahead of time to ensure your home is ready for storm season. Don’t wait until flood water is threatening your property to take the necessary precautions.

Outside Checklist

Take a survey of the outside of your home before a storm hits. Here are some of the most common things to look for.

• Roof: Check for any potential leaks so they can be fixed prior to the storm. If there are loose pieces, fasten down as much as you can. Even though most people think of water damage coming from the ground up, it can also come from above, so ensuring that the roof is solid and secure is a great place to start.
• Outside furniture: Review all your objects that dwell outdoors. Anything that isn’t secured already should be put away inside or fastened for stability. Beyond concerns of a flooded building, loose furnishings could also be swept away.
• Gutters: Flood water happens when there is an overflow in a specific area. You will want to clean your gutters and establish that they are attached securely to help the water flow in the appropriate areas. Having clogged gutters can prevent the water from channeling where it shouldn’t go and causing water damage to your home.
• Windows: Just as dams prevent water from flowing in specific areas, boards or storm shutters can be important deterrents for the impending storm. Often wind is a companion to water in strong weather. Barricading doors and windows can help to prevent destruction.

Prior Preparation Is Key

Completing an analysis of the outside of your home will show you where the weak points of entry are for flood water. If there is anything that you are unable to repair or protect on your own, calling a storm damage specialist prior to the inclement weather can help comfort you once it hits. Preparing your house for storms is a beneficial way to prevent a flooded building or water damage. 

Storms have cased damage to homes and business in the Fort Mill area.

Why Your Air Conditioning Unit Might Be Leaking

8/17/2018 (Permalink)

Water has started to pool around your central air conditioner’s inside unit and you have no idea why.

First, you should turn off your air conditioner because this water could harm the electronic parts of your AC and cause water damage to your home. Then you should contact a professional AC repair person for help.

If you want to understand the cause of this problem before calling a professional, read this article.

We’ll talk about:

• Why water forms in the inside AC unit
• Why there’s water all over the floor
• What needs to be done to fix it

Why water forms in a central air conditioner indoor unit

Part of your air conditioner’s job is to pull humidity from the air. The inside unit’s blower pulls in hot, humid air through the return grille and over the inside unit’s cold evaporator coil to cool the air down.

When that happens, condensation/droplets form on the evaporator coil. It’s just like when water droplets bead up on a glass of ice cold water on a hot summer day in South Carolina.

That water on the evaporator coil falls into a sloped drain pan and down a condensate drain line like a slip n’slide. That drain line (usually a PVC pipe) either exits out the home (usually near the outside unit) or into your plumbing.

OK, so now you have a general idea of how the water forms and the parts involved. If there’s an issue with any of these parts, that’s why the water is forming around the inside unit.

Here are a few common problems that are causing the issue you’re having.

Clogged condensate drain line or rusted condensate drain pan

If the drain line gets clogged by dirt, insects, mold, or anything else, the water has nowhere to go but back into the home. (Some home’s have a secondary drain line but that may also be become clogged.)

Use wet-dry vacuum to suck out the obstruction from the outdoor PVC condensate pipe.

Also the root of the problem may be a dirty evaporator coil. The dirt will mix with the water and fall down into the pan, clogging the drain. Have a professional clean this coil annually as part of annual AC maintenance visit.

Also, the drain pan may be rusted through and is falling onto the floor and causing damage to your home. So you’ll need to replace that.

Note: Your air conditioner may have a secondary drain pan to catch the water. This pan has a float switch that turns off your air conditioner to prevent water damage.

Installation issues

If you have a newer air conditioner, the problem may be installation related. An improperly designed condensate trap will stop the condensate from draining. So all that water builds up in the drain pan and overflows into your home, causing water damage.

You’ll need a professional to examine the condensate trap to see if it has been designed properly and fix it if necessary.

Frozen evaporator coil

Open the blower door of your inside AC unit. Is the evaporator coil covered in ice? When that frozen evaporator coil melts there may be so much water that it flows over the drain pan and then onto the floor.

There are 2 common causes of a frozen evaporator coil:

• Dirty air filter—A dirty air filter blocks airflow over the evaporator coil, causing the temperature to drop below freezing and ice up. Check the air filter and change it if it’s dirty.
• Low refrigerant— Low refrigerant causes the evaporator coil to become much colder than normal, causing it to freeze up.

To defrost the evaporator coil, turn the air conditioner off. Then turn the blower from “auto” to “on.” The fan should melt the ice slowly enough for the drain pan to handle all the water.

In the meantime, you should call a professional to check your air conditioner to make sure it’s is working properly and ensure nothing was damaged.

Sewage Backup and Prevention Tips

8/17/2018 (Permalink)

Backed up sewers can wreak havoc on a home, causing thousands of dollars in damage to floors, walls, furniture and electrical systems. 

Causes of Sewer Backup

Aging Sewer Systems: The Civil Engineering Research Foundation reports that the number of backed up sewers is increasing at an alarming rate of about 3 percent annually. In addition, a recent report from the American Society of Civil Engineers indicates that the nation's 500,000-plus miles of sewer lines are on average over thirty years old. The increase in the number of homes connected to already aging sewage systems has also contributed to rapid increases in sanitary sewer backups, flooded basements and overflows.

Combined Pipelines: Problems also arise in systems that combine storm water and raw sewage into the same pipeline. During many rain storms, the systems are exposed to more volume than they can handle, and the result is a sewage backup situation that allows sewage to spew out into basements and other low lying drains.

Blockages Due to Tree Roots: Shrubs and trees seeking moisture will make their way into sewer line cracks. These roots can cause extensive damage. They may start out small, getting into a small crack in the pipe; but as the tree or shrub continues to grow, so does the root. Tree roots can enter the service pipe at joints and cause blockages. Tree roots can travel a long way, and roots from different types of trees act differently. If city trees are suspected, your plumber can contact the city, and samples of the roots will be used to help identify the trees and who is responsible for cleanup. Sometimes the blockage is a result of a combination of city and private trees. In this case costs are split between the city and the property owner.

Sanitary Main: A blockage can occur in a city sanitary main. If the blockage is not detected in time, sewage from the main can back up into homes and businesses through floor drains. Usually this happens slowly, giving the owner time to call a licensed plumber to assess the damage. If water is entering into your basement at a rapid rate, call the city public works office and report the problem immediately.

Water in Basement: Most basement flooding is not related to the sanitary sewer system. In many cases, soil settles adjacent to the building and, if not corrected, leads to rainwater flowing towards the building and down the outside of the foundation wall. This is particularly true in older buildings, where cracks may have developed in the foundation or floor slab that allow water to enter the basement. The cement floor and basement walls of these structures may have deteriorated to the point that they are no longer waterproof. In these cases, water can show up in a basement that has never had a water problem. This will usually happen after a number of rain storms, when the ground is saturated. Drainage can be improved by making sure that water drains away from the building. Owners may also be able to prevent flooding by water sealing the basement.

Most homeowners may not realize that they are responsible for the maintenance and repair of their house or sewer lateral—the pipeline between the city sanitary sewer main, usually located in the street—and the building. The sewer lateral is owned and maintained by the property owner including any part that extends into the street or public right of way. A cracked or deteriorated lateral or one filled with tree roots can allow groundwater to seep into the system, contributing to the problem.

How to Prevent Backups In Your Lateral and in the City Main

Dispose of Grease Properly: Cooking oil should be poured into a heat-resistant container and disposed of properly, after it cools off, not in the drain. Washing grease down the drain with hot water is unsatisfactory. As the grease cools off, it will solidify either in the drain, the property owner's line, or in the main sewer causing the line to constrict and eventually clog.

Dispose of Paper Products Properly: Paper towels, disposable (and cloth) diapers and feminine products can cause a great deal of trouble in the property owner's lateral as well as in the city main. These products do not deteriorate quickly, as bathroom tissue does, so do not put them down the drain or toilet.

Replace Your Line with New Plastic Pipe: One way to prevent tree roots from entering your line is to replace your line and tap with new plastic pipe. If you have continuing problems with tree roots in your lateral, you may have to have the roots cut periodically.

Correct Illegal Plumbing Connections: Do not connect French drains, sump pumps and other flood control systems to your sanitary sewer. It is illegal, and debris and silt will clog your line. Consult a plumber to correct any pre-existing illegal connections. French drains are common drainage systems, primarily used to prevent ground and surface water from penetrating or damaging building foundations.

Install a Backwater Prevention Valve: A backwater valve is a fixture installed into a sewer line, and sometimes into a drain line, in the basement of your home or business to prevent sewer backflows. A properly installed and maintained backwater valve allows sewage to go out, but not to come back in. Property owners are responsible for the installation and maintenance of backwater valves. The cost to install one depends on the type of plumbing in the building and the difficulty of installation. Check with a qualified plumber.

What to Do If You Experience a Sewer Backup

A sewer backup can lead to disease, destruction of your valuables, damage to your house or business, and can even result in electrical malfunctions. Prompt cleanup of affected property can help minimize the inconvenience and prevent mold or further damage. If you experience a sewer backup situation, immediately arrange for the cleanup of your property. This should include:

• Wet-vacuuming or removal of spillage
• Mopping floors and wiping walls with soap and disinfectant
• Flushing out and disinfecting plumbing fixtures
• Steam cleaning or removing wet carpets or drapes
• Repairing or removing damaged wallboard or wall covering
• Cleanup of ductwork

Mold and Your Health

8/17/2018 (Permalink)

Exposure to damp and moldy environments may cause a variety of health effects, or none at all. Areas that are likely to have mold, such as compost piles, cut grass, and wooded areas.

Molds are part of the natural environment. Outdoors, molds play a part in nature by breaking down dead organic matter such as fallen leaves and dead trees, but indoors, mold growth should be avoided. Molds reproduce by means of tiny spores; the spores are invisible to the naked eye and float through outdoor and indoor air. Mold may begin growing indoors when mold spores land on surfaces that are wet. There are many types of mold, and none of them will grow without water or moisture.

The key to mold control is moisture control. If mold is a problem in your home, you should clean up the mold promptly and ix the water problem.

It is important to dry water-damaged areas and items within 24-48 hours to prevent mold growth.

Molds gradually destroy the things they grow on. You can prevent damage to your home and furnishings, save money, and avoid potential health problems by controlling moisture and eliminating mold growth

The Importance of Cleaning Your Gutters

8/17/2018 (Permalink)

Summer is here now, and that means there are many projects around the home demanding your attention. One thing that often goes overlooked is your gutters.

Gutter cleaning is an integral part of maintaining your home during this summer. At SERVPRO of Rock Hill & York County, we know gutter cleaning is probably at the bottom of your list of things you want to think about.

The problem is, many homeowners wait to get their gutters cleaned until they notice a problem, or so much debris has collected the gutter is tearing from the roof. Unfortunately, this is like waiting to lower your cholesterol until you have a heart attack.

Clogged gutters can wreak havoc with the natural drainage of water away from your home. This can result in damage to fascia, soffit, roofing, or even begin leaking into your home. Additionally, water damage can ruin the very foundation of your home – something you NEVER want to happen. 

Securing Professional Flood Restoration For Your Clover Home

8/8/2018 (Permalink)

One of the most challenging disasters for Clover South Carolina residents to overcome in their houses is a flood.

Professional Flood Restoration

One of the most challenging disasters for Clover,SC residents to overcome in their houses is a flood. With the speed in which this crisis is upon you to the damage that it can do in such a brief period, it can be overwhelming to contend with all of the effects of a natural disaster like this on your own. Professional restoration services are a good way to get the damage taken care of correctly and far more quickly than you could on your own.

One thing that you should keep in mind about flood damage affecting your Clover South Carolina residence is the likelihood that others in the area have suffered the same effects that you have. While our SERVPRO professionals work to help all the community as efficiently as possible, the faster that you can secure this professional restoration work, the sooner that you can return your home to preloss conditions.

Our team can arrive quickly to begin assessing the damage that the flooding allowed in your house, but also work to lessen the immediate effects of this natural disaster in your home. Mitigation is a significant part of the restoration process, allowing it to be more efficient overall and to help keep your costs to a minimum to get this work done.

SERVPRO technicians lead the industry regarding our extensive training and certifications, allowing us to use the state-of-the-art equipment and practices to thoroughly clean and dry your home once flooding has occurred. Extraction plays one of the biggest roles in the restoration work, as pooling water can negatively affect your residence in several different ways. Drying involves several pieces of our equipment and gets accomplished beyond industry standards to ensure that your house is no longer at risk for compounding damages like mold and microbial growth.

Have Storm or Flood Damage?
Call Us Today (803) 324-5780

Locally Owned Company with National Storm Resources

SERVPRO of Rock Hill & York County is locally owned and operated—so we live and work here too, and are proud to be part of the Fort Mill community. We are also part of a national network of 1,700 with special Disaster Recover Teams that can respond with additional resources during catastrophic storms and major events.

Storm Damage Cleanup

8/1/2018 (Permalink)

Ready to help with any size disaster.

The storm season is here. Heavy rains, high winds and flood waters are coming. Make sure you are ready for any size disaster by checking your home or business and making sure doors, windows and the structure does not have any areas where water can come in. If you do suffer from flood damage we are ready to help with the water restoration and cleanup process. Many homes in the Fort Mill, Tega Cay area have water damage claims every year due to bad weather.

If you need emergency water damage cleanup service call us today at 803-324-5780. 

York County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

7/25/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including:

A blocked or failed sewer lateral pipe

Heavy rain causes surface water to pool around your home

Storm sewer backup

Sanitary sewer backup

Foundation drainage failure

Water supply-line break or hot-water tank failure

And many more

Have Questions about Basement Flooding?

Call Today - (803) 324-5780

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Rock Hill & York County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week

We’re a Preferred Vendor to many National Insurance Companies

We Bill The Insurance Directly – One Less Thing For You To Worry About

Our Technicians are Highly-Trained  in Water Restoration Techniques

Advanced Inspection and Extraction Equipment

Follow These Mold Safety Tips If You Suspect Mold

7/25/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Rock Hill & York County for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Rock Hill & York County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

For Immediate Service in Rock Hill & York County Call SERVPRO

7/25/2018 (Permalink)

SERVPRO of Rock Hill & York County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in York County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Have Questions? Call Us 24/7 – (803) 324-5780

Residential Services

Whether your York County home needs emergency flood damage or your upholstery and/or carpets cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

Storms Are Coming!!!

7/25/2018 (Permalink)

If one is, you should always be prepared. Although violent storms can strike anytime, the spring and summer months typically mark an increase in the threat of sudden, severe storms that sometimes include wind, rain, lighting and even hail.

Authorities issue a storm 'watch' when the potential for severe weather exists. A storm 'warning' will be issued when danger from a severe storm is imminent. The following tips will help prepare you to better protect yourself and your property when a storm is on the horizon. 

• Put a communication plan in place and prepare an emergency supply kit, including a battery-powered NOAA weather radio.
• Postpone outdoor activities; secure outdoor objects that could become airborne.
• Don't use corded phones or any appliances that are "plugged in." Use cell or cordless phones instead.
• Seek shelter in a home, building or hard top automobile. The steel frame of a vehicle (not the rubber ties) can help protect you from a lightning strike if you avoid touching metal or other conductive surfaces. 
• Avoid windows and doors, don't lie on concrete walls, and stay off of porches.
• If you are outside when a storm hits, quickly seek shelter in a sturdy building. Avoid small, isolated structures in open areas and steer clear of hilltops, open fields, the beach or a boat on the water. 

After A Storm

• Avoid storm-damaged areas. Stay away from downed power lines and never try to drive through a flooded roadway.
• Replenish your emergency supplies and repair property damage promptly, before the next storm strikes.

Call SERVPRO of Rock Hill & York County 24/7 at 803-324-5780.

Swift and Supporting Crime Scene Clean-Up

7/25/2018 (Permalink)

SERVPRO Offers Empathy and Professionalism in Restoring Homes After Criminal Activity

It is everyone’s worst nightmare -- your happy home in York County turned crime scene, followed by the challenge of managing the cleanup of the aftermath. Restoring a home back to pre-incident condition requires a series of interrelated tasks, many if not all best completed by our professionals because of hazards and the emotional load in response to the crime.
 
When a crime occurs in a residence not only the consequences of the illegal activity but also the efforts of authorities to find and build evidence for the case can damage surfaces, fixtures, and contents of the home. In Rock Hill, expert crime scene cleanup is necessary for the safety of homeowners. Our technicians have the training, the experience, the products, and the equipment to help you and your family recover from the tragedy.
 
Physical damage to surfaces traces to causes as varied as gunshots, vandalism, crime-fighter efforts to subdue a suspect, and many more scenarios. If death or injury occurred, blood and other bodily fluids pool and soak into carpeting and floors and spray onto walls and ceilings. Pepper spray or tear gas can compromise indoor air quality. Dusting for fingerprinting and other evidence collecting techniques leave residues and staining. SERVPRO employees train for these and other issues and know how to match strategies, cleaning products, deodorization methods, and tools to the damage done.
 
Particular care is crucial to avoid exposure to and the spread of blood and other fluid-borne pathogens. The SERVPRO crew on site is familiar with proper personal protective equipment protocols, cleaning up and disposing of hazardous human waste according to local health codes. Thorough cleaning and effective treatment with EPA registered disinfectants follow to ensure the future safety of your home’s inhabitants.
 
SERVPRO also evaluates the need to clear away and replace damaged building materials if deemed unrestorable. Our goal is to restore, but we are sensitive in these stressful situations to the fear you and your family have that even a small reminder of the crime can make it hard to feel comfort and security in your crime-damaged home. Our crew leads, and office staff work with you, the authorities, and your insurance company to achieve your feeling protected and at home again.
 
Should a crime in your home turn your life upside down, SERVPRO of Rock Hill & York County is ready to assist with great skill and compassion. Call (803) 324-5780 to arrange for a speedy inspection and development of a restoration plan for this challenging circumstance.

Fast Water Damage Restoration for a Fort Mill School

7/24/2018 (Permalink)

Accidents happen quickly in a school environment. If your school suffers a water damage event, contact SERVPRO right away for remediation services.

Team SERVPRO Technicians Understand That Time is of the Essence When Dealing With Water Damage in a School Setting

The schools in the Fort Mill,SC area can often be more prone to water damage incidents than residences are. With so many students and faculty members, a slight mistake can lead to the need for immediate and thorough cleaning. Custodial staff works around the clock for your facilities, but sometimes professional restoration can help you achieve results more quickly than the limited resources of your custodians can offer.

Regardless of how the commercial water damage occurred to your Fort Mill institution, cleaning up the mess efficiently is a top priority. The faster that you can eliminate the water from the affected area, the less damage and added tasks exist for the restoration portion of the project. Our SERVPRO team of qualified technicians can help you clean up the mess and get the area thoroughly dried as promptly as possible.

As a representative for the school, you must keep the facilities in top form for the students and faculty that you employ. With even moderate sized schools, custodians are stretched thin attempting to keep up with the everyday maintenance tasks, general cleaning, and repairs the institution requires.

Not to mention should the water damage incident penetrate into wall cavities or beneath the flooring, traditional cleaning approaches are inadequate to thoroughly dry out the water. Improperly drying up the dampness or persistent moisture can allow for instances of mold growth and mildew to form. These unsavory circumstances can be significant enough to close the school for removal and remediation.

Fortunately, our SERVPRO professionals can appreciate the need for your facility to be fully functional and restored as quickly as possible. That is an assurance that our technicians respond quickly and leave the affected area "Like it never even happened."

School representatives in the area have many threats to the facility such as severe weather systems and potential flooding. A smaller-scale water damage incident inside the building can also get handled by the same professionals you trust to bring you through the worst of disasters. Give our SERVPRO of Rock Hill & York County team a call anytime at (803) 324-5780.

Storm Preparation for Your Home

7/23/2018 (Permalink)

Floods in Fort Mill can cause major damage to homes and buildings.